In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"Recalled and replaced by dealer"
Anonymous, NY (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)"Screen became distorted, apparently from the effects of sun exposure. Dealer replaced it under warranty and we began to use a sun screen over the windshield when car parked"
J J., FL (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)"Screen goes blank"
Anonymous, MA (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)"Display screen is not shielded so constant changes in the outside lighting conditions (shade to bright sunshine) can make the screen display very difficult to see at times. Constantly changing brightness/contrast manually is not a vivable option whil"
Anonymous, VA (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)"Our dash and info displays have frozen more than once. We also really prefer the touch screen in the Highlander versus the remote touch pad in the Lexus. It is distracting"
Anonymous, NC (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)"While tuning to the radio, the entire infotainment system froze when attempting to turn the volume up using the steering wheel controls. The steering wheel controls would not effect any change to the Display screen, and neither would the touchpad"
Anonymous, NC (2015 Lexus NX 200t F Sport 2.0-L 4 Cyl turbo)"Display Screen had a glaze on it during the first year. Dealer replaced under warranty."
Anonymous, KY (2015 Lexus NX 2.0-L 4 Cyl turbo)"Radii control stopped working entirely"
Anonymous, MA (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)"Terrible. Hard to use with or without voice"
Lawrence B., CT (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)"The nav system is inferior in every way to Apple Maps and to Google Maps: (1) it does not respond quickly to changing traffic conditions; (2) it's guidance display is inferior; it's routing capabilities are inferior"
Anonymous, CA (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)"I wish It was compatible with Android Auto. Much simpler"
Thomas S., TX (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)"* Trackpad very difficult to control * Voice command doesn't understand commands * Choice of voice commands very limited * Ridiculous to ask owner to pay $200+ for map data update * Routing suggestions often make no sense"
Anonymous, CA (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)"Terrible system.. never understands what I am saying. I have to keep repeating myself about address I am putting in, and sometimes is useless. My phone is better. Very disappointed with this system."
Mindy P., FL (2015 Lexus NX)"infotainment sytem froze up , just like consumer reports 200t nx did. it was replaced and no problem since!"
Colleen C., IN (2015 Lexus NX 200t 2.5-L 4 Cyl hybrid)"The gps is very basic, and cannot find locations that are eaisiky found with our iPhones.mit does not respond to voice commands and is awkward to use with the touch pad. It's very sad to have such a poor system in a new car"
Anonymous, CA (2015 Lexus NX 300h 2.5-L 4 Cyl hybrid)"See comments above. The amount of data presented is overwhelming. There comes a point where the information available is difficult to manuval through the screen to obtain. This is especially true if one is driving"
Anonymous, VA (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)"Phone pairing is unreliable. Every time I go to the dealer for service they reset everyhing and I loose the pairing."
Anonymous, OH (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)"It went totally dead. Lexus dealer charged me exactly $2000 to repair it. I knew I was getting screwed but did it anyway."
Anonymous, TX (2015 Lexus NX 2.0-L 4 Cyl turbo)"Signal cutting out. Lexus still investigating"
Dean S., TX (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)"It takes 2 to 4 steps to switch from an AM station to an FM station"
Anonymous, CA (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)"Lexus has abandoned updates for the 2015 Lexus NX: no fixes for glitchy software, no improvements whatsoever! For a car that advertised its technology, it is stuck in the past."
Anonymous, CA (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)"Infosystem is difficult and there seems to be no upgrades"
Anonymous, FL (2015 Lexus NX 2.0-L 4 Cyl turbo)"When using navigation, response is nothing close to command"
Lawrence B., CT (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)"Not intuitive at all. You can get caught in endless loops that are difficult to get out of without manually finding an exit on the screen using the touch pad. A total waste of time, money and a safety issue because it raises your anxiety and distraction levels"
Anonymous, ON (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)"no very good"
Tony B., FL (2015 Lexus NX 200t F Sport 2.0-L 4 Cyl turbo)"Even after "training" the voice control does not recognize voice commands. The navigation system is rudimentary at best, unable to find things"
Anonymous, CA (2015 Lexus NX 300h 2.5-L 4 Cyl hybrid)"voice control does not comprehend ordinary commands"
Anonymous, FL (2015 Lexus NX Hybrid)
"THE SCREEN BECAME CLOUDED AND HAD TO BE REPLACED"
Daniel G., NJ (2015 Lexus NX 200t 2.0-L 4 Cyl turbo)