Lexus NX Change Vehicle

"Nation wide recall"

"There was a recall on the hold/ parking break that activates when you are stopped at a light. It was resolved conpletely"

"There was a recall related to the parking brake software"

"Drivers side stopped cooling. Took over one month to get part."

"fan does not automatically go on high when the vehicle is hot inside to cool faster"

"The electronics for the car would not allow the car to cool down."

"The high beam manual switch does not keep the high beams on when activated"

"The dome lights failed because their fuse was blown. Dealer said it wasn't Lesus' problem because additional non-factory-lighting was installed (illuminated 'Lexus' on each side visible only when the doors are open). But Lexus installed this feature before it's original delivery to a dealer. So I found their response unacceptable and pressed for a response from higher authority. Eventually a Lexus engineer came to the dealership and recommended changing out a computer module. This definitely helped, but did not keep the dome fuse from blowing intermittently - usually after 2-3 weeks in service. The dealer refused to install a 15A fuse in place of the original 10A fuse citing safety responsibility concerns. I am a retired NASA electrical engineer and have in that role been responsible for designs with implications for the safety the safety of research pilots. I know that fuses are installed primarily to protect wiring from causing a fire, etc., should their load be too great. So, substituting a 15A fuse for a 10A fuse has essentially no impact on the safety of the automobile. With a 15A fuse in place, it still blows but very rarely. So the electrical problem isn't truly 'fixed' but mitigated to a reasonable extent by my choice, not a Lexus choice. Please, call me at 813-926-9516 if you would like to learn more in detail about this situation."

"Heard noise from below and checked by the dealer. No engine light. They suspected the fuel pump but did nothing. Next day, vehicle was dead in the middle of the road after a stop. All warning lights were on. Waited 3 hours for tow truck. took two days to replace the fuel pump. No cost to me but wasted my time."

"The window and door assembly on this car is not well designed at all for New England winters. Water gets inside the door assembly and stays there. Anytime after it rains, opening/closing the window results in a seriously wet window inside and out. When temps drop, the windows are oftentimes unusable and this is truly not just an inconvenience but also a safety issue. Dealer has not been helpful on this at all despite a couple of attempts to have this addressed. Further, in looking at the overall design Lexus chose for this model’s doors and seals, it is heavily dependent on a lot of flexible plastic and rubber which catches and holds all sorts of road dirt and debris and must be carefully wiped off periodically. As a previous owner of several Lexus RX vehicles (several generations) while the NX is sportier and more fun to drive (IMO), I find the build quality overall not up to par with my previous Lexus vehicles and likely will not consider another due, in part to both the doors/windows challenge (and the dealer’s attitude) as well as little squeaks and rattles that again, I never experienced in any of my RX vehicles."