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Lexus NX

EPA MPG: 24 mpg

RECALL ALERT:
There is 1 recall on this vehicle. Learn More.

Reliability

Overall Reliability

The 2018 NX is more reliable than other cars from the same model year.

The 2018 Lexus NX has been recalled 1 time by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2018 Lexus NX owners. The owner comments describe problems respondents experienced with this vehicle.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

"Abnormal failure of tire"

Anonymous, CA (2018 Lexus NX 300 2.0-L 4 Cyl turbo)

""Sunroof leaked because drains clogged. After that got fixed , The sunroof got off its tracks and it cost me $7,000 to fix""

Anonymous A., NY (2018 Lexus NX 300 2.0-L 4 Cyl turbo)

""The rear hatch quit working. It was an issue when I bought the car, but they claimed they couldn't find the cause. It was warrantied to 46000 miles and the hatch quit working about 50000 miles. Of course the $1200 cost to fix it wasn't covered. That and the fact that it's AWD with poor gas mileage (20mpg or so) make me want a different car. I do love the interior and how comfortable it is.""

Anonymous, CA (2018 Lexus NX 300 2.0-L 4 Cyl turbo)

""The SOS crash sensor "mayday battery" died and it's buried deep under the centre console, now the car says it can't connect to cellular services every time you start it at exactly 3 minutes of running the engine. Dealership wants $1700 to fix.""

Anonymous, BC (2018 Lexus NX 300 F sport 2.0-L 4 Cyl turbo)

"Sunroof drained into the car"

Anonymous, SC (2018 Lexus NX 300 2.0-L 4 Cyl turbo)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Display screen freezes up

"Occasionally happens while using Apple Play. Screen gets distorted and unresponsive."

Anonymous, NC (2018 Lexus NX 300 2.0-L 4 Cyl turbo)
Phone pairing (e.g., Bluetooth)

"I was able to pair my phone when I first got the car but when I changed my phone could not seem to get it to work. Had the dealer do it for me but I still feel it doesn't work."

Anonymous, HI (2018 Lexus NX 300 2.0-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

What Owners Say

Engine rebuild or replacement

""I was told the "head" of the 2018 NX's was badly molded. The whole engine had to be replaced. Cost: $6,700""

Anonymous, CO (2018 Lexus NX 300 F sport 2.0-L 4 Cyl turbo)
Head gasket

""Check engine light came on. Took car to Lexus dealer. Computer indicated bad air-fuel mixture. Further workup indicated bad head gasket on cylinder 1. Because of the only 35,000 miles on the engine and because this failure was so rare, Lexus HQ offered to pay for the replacement head. Labor was about $5,000 of which the local Lexus dealer picked up $1,500. Currently, no problems. Of note, the engine is MUCH quieter than it has ever been and I suspect that the head gasket was bad from the factory. It just took a few miles to show up on the computer. We bought the Lexus because of its high reliability ratings and are somewhat betrayed by this problem. We elected to foot the repair as we normally keep our cars 20 years and, being in our 80s, this was the last car we were going to purchase.""

Anonymous A., IA (2018 Lexus NX 300 2.0-L 4 Cyl turbo)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"since front wheel bearings and control rod were replace at 79,000; had to do the alingnment too"

Anonymous, NJ (2018 Lexus NX 300 2.0-L 4 Cyl turbo)
Bushings

"both front wheel bearings and control arms had to be replaced at 79,000; should have lasted longer."

Anonymous, NJ (2018 Lexus NX 300 2.0-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"The clear coat is pealing off the rear hatch."

Anonymous, FL (2018 Lexus NX 300 2.0-L 4 Cyl turbo)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

Other electrical system problem

"Truck opening sometimes stucked"

Anonymous, AB (2018 Lexus NX 300 2.0-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

2018 SUVs Reliability

This Car
vs. Similar Cars

Lexus vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
FUEL SYSTEM, GASOLINE
Nov 04, 2020
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
What should you do:
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V682000
Potential Number of Units Affected: 1525742
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