Despite hordes of imitators, the Lexus RX crossover lineup has continued to win the loyalty of its buyers by delivering a driving experience that accentuates comfort, tranquility, and luxury, topped off with good reliability. The RX has long been Lexus' top-seller, and the redesigned model faithfully carries the torch, even with its new, slightly menacing grill and exterior styling.
Alerts
There are 3 recalls on this vehicle. Learn More.

Reliability

We expect the 2021 RX will be more reliable than the average new car. This prediction is based on data from 2018, 2019 and 2020 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2019 Lexus RX has been recalled 3 times by NHTSA. View Recalls
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Overall Reliability Verdict
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
Engine Minor
NA
Engine Cooling
NA
Transmission Major
NA
Transmission Minor
NA
Drive System
NA
Fuel System
NA
Electric System
NA
Climate System
NA
Suspension
NA
Brakes
NA
Exhaust
NA
Paint/Trim
NA
Body Integrity
NA
Body Hardware
NA
Power Equipment
NA
In-car Electronics
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Lexus RX owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Wind and tire noise"

Anonymous, VA (2019 Lexus RX 350.0 3.5-L V6)
Squeaks or rattles

"Motor makes lots of noise when at a stop. The dealer says it is normal. Can't be normal. The rattles/noises are in the interior. Squeaking in arm rest between front seats."

Anonymous, (2019 Lexus RX 3.5-L V6)

"Squeak from passenger door next to side mirror on certain road surfaces and a certain surfaces. Started about 12 months after delivery, and was resolved by dealership."

Anonymous, TX (2019 Lexus RX 3.5-L V6)

"Driver door panel rattled but was replaced for free"

Anonymous, ON (2019 Lexus RX 3.5-L V6)

"sounds like unfastened plastic rubbing or vibrating in dash near windshield"

Anonymous, TX (2019 Lexus RX 3.5-L V6)

"The dashboard rattles and squeaks. It has done it since new. The quality of the interior of this car compares to a much less expensive vehicle."

Anonymous, MI (2019 Lexus RX 3.5-L V6)

"Started about 1000 miles ago. Slight rattle in instrument panel. Occurs occasionally. Have not attempted to have it corrected."

Anonymous, TX (2019 Lexus RX 3.5-L V6)

"Slight squeak behind dashboard. Dealer fixed it under warranty."

Anonymous, LA (2019 Lexus RX 450h 3.5-L V6 hybrid)
Wind noise

"The 2019 RX 350 is louder than the 2009 RX 350 which I owned previously. Perhaps this is due to the thinner outer materials."

Anonymous, CA (2019 Lexus RX 3.5-L V6)

"Wind noise and tire noise"

Anonymous, VA (2019 Lexus RX 350.0 3.5-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Water intrusion that causes a "blurred" image on the screen"

Anonymous, CA (2019 Lexus RX 3.5-L V6)
CD player

"The CD player stopped functioning somewhere about the 5000 miles. The dealer experience was awful. Lack of coordination between service personal, inability to have the loaner available, Man-splaining to my wife. Following the service all the personalized settings for the entertainment system needed to be reset. When we took delivery of the vehicle, they provided that as the delivery service. This time we had to do it ourselves and it took some time getting it done"

Anonymous, CA (2019 Lexus RX 3.5-L V6)

"Would not play CDs"

Kurt W., CA (2019 Lexus RX 450h 3.5-L V6 hybrid)
Display screen goes blank

"At least 6 times the screen has gone blank. All times but one it turned back on. One time I had to pullover, turn the car off, then turn it back on to get the screen to work."

Anonymous, TN (2019 Lexus RX 3.5-L V6)

"Infotainment screen would go all pink, then white, then blank, then reboot. Dealer replaced radio and had car in the shop for some 9 days. There were other problems too. Poor gas mileage and vibration esp. in ECO mode. Resolution was to not drive car in ECO mode. OEM tires had to be replaced at 16,700 miles."

Anonymous, (2019 Lexus RX 450h 3.5-L V6 hybrid)
In-dash navigation system (GPS)

"poor directions"

Anonymous, IN (2019 Lexus RX 3.5-L V6)

"GPS system usually does not work."

Anonymous, CA (2019 Lexus RX 350.0 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"Vehicle is equipped with Lexus enform for remote car start, remote door lock, and vehicle location. These features only work about 20 percent of the time."

Anonymous, CA (2019 Lexus RX 350.0 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

"While driving, (mileage was 251), Vehicle notification system told me to take it to service immediately. Fuel pump had a short circuit and was replaced. Took about one week to complete job."

Anonymous, TX (2019 Lexus RX Unsure 3.5-L V6 hybrid)
Fuel pump

"Rx350 recalled by mfr due to faulty pump which may quit anytime. Am advised to garage vehicle til repaired. Haven't driven in 3mos."

Anonymous, FL (2019 Lexus RX 3.5-L V6)

"Reported as a potential problem. Am awaiting instructions from servicing as to what to do and when they will have it under control."

Anonymous, FL (2019 Lexus RX 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Not sure. Warning light came on. Dealer replaced transmission."

Anonymous, FL (2019 Lexus RX 3.5-L V6)

"In the first 300 miles the transmission was not performing as expected. Took it to Lexus and they replaced the transmission. No further problems after replacement."

Anonymous, (2019 Lexus RX 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Software problem; the computer was reprogrammed. Transmission shifting not as good as previous Lexuses we've owned."

D B., NJ (2019 Lexus RX 350.0 3.5-L V6)
Slipping transmission

"Vehicle went from drive to neutral while in motion. Check engine light kit and was message to go to dealership immediately. Took about an hour to remedy. No problems since. (Approx 6 months)."

Anonymous, NJ (2019 Lexus RX 450h 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Difficult to fill up gas tank

"Gas tank door would close as soon as it was opened and relocated. This happened in very cold weather. Dealer could not identify a problem"

Anonymous, (2019 Lexus RX 450h 3.5-L V6 hybrid)
Engine knock or ping

"Failure of one fuel injector at less than 75 miles caused significant pinging and loss of power. Lexus replaced all 6 injectors."

Anonymous, NY (2019 Lexus RX 350.0 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"Check engine light came on. Lexus of Manhattan couldn't find the problem, but turned the light off. The light came back on and Lexus uf Middletown NY working with Lexus National support found the problem, shipped the parts, and fixed it. I had loaner for 2 weeks. No cost."

Anonymous, NY (2019 Lexus RX 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Spark plugs or wires failure

"Failure of one fuel injector when car had less than 75 miles on the odometer. Lexus replaced all 6 as a precaution."

Anonymous, NY (2019 Lexus RX 350.0 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"The entire module at the left of the steering wheel, which holds various accessory buttons, pushed into the dash itself and the buttons cannot be used."

Anonymous, CA (2019 Lexus RX 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Windows

"Rear window improperly installed during manufacture, lower seal not completely fastened and about 4 inches pulled out from the channel."

Anonymous, MD (2019 Lexus RX 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Wheel balance

"tires can't fix design flaw of 2019 we hav driven a 2020 rx 350 and they ride normal"

Anonymous, FL (2019 Lexus RX 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
FUEL SYSTEM, GASOLINE
Feb 03, 2021
During a rear-end crash, the transport hook can damage the fuel filler pipe, increasing the risk of a fire.
Summary:
Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2019 Lexus RX350 and 2021 RX350 vehicles. The transport hook may not have been removed prior to sale. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
What should you do:
Lexus will notify owners, and dealers will inspect and, as necessary, remove the rear transport hook, free of charge. The recall began April 1, 2021. Owners may contact Lexus customer service at 1-800-331-4331. Lexus' number for this recall is 21LA01.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 21V043000
Potential Number of Units Affected: 1081
FUEL SYSTEM, GASOLINE
Nov 04, 2020
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
What should you do:
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V682000
Potential Number of Units Affected: 1525742
FUEL SYSTEM, GASOLINE
Jan 13, 2020
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
What should you do:
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V012000
Potential Number of Units Affected: 1830752
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