Tremendously practical, the Mazda5 has a wide range of attributes unmatched by any other vehicle on the market. Sliding side doors and seats for six make it an alternative for larger and more-expensive minivans and SUVs. Lots of windows provide a good view out and the tidy footprint aids maneuverability and parking. Nimble and agile handling means it doesn't sacrifice being fun-to-drive either.
Alerts
There is 1 recall on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
NA
2007
NA
2008
NA
2009
NA
2010
NA
2011
2012
2013
NA
2014
NA
2015
2016
2017
2018
2019
2020
2021
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
NA
2007
NA
2008
NA
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS, side and head protection air bags standard. ESC standard from 2010.
Road Test

Tremendously practical, the Mazda5 has a wide range of attributes unmatched by any other vehicle on the market. Sliding side doors and seats for six make it an alternative for larger and more-expensive minivans and SUVs. Lots of windows provide a good view out and the tidy footprint aids maneuverability and parking. Nimble and agile handling means it doesn't sacrifice being fun-to-drive either. Despite all of these qualities, the Mazda5 sold in relatively low numbers, it was an underappreciated gem.

Despite a high score in our tests, there are some downsides. The four-cylinder engine can be overtaxed on hills or with a full load. Higher noise-levels can make it feel less substantial than some larger alternatives. Finally, unlike larger minivans or three-row SUVs, you can't fit six adults and luggage in the Mazda5.

Seating
2 front, 2 rear, 2 third
Drive Wheels
Front
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
wagon
Transmissions Available
  • 5-speed Automatic
  • 6-speed Manual
Engines Available
  • 2.5-liter 4 (157 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2012 Mazda 5 owners. The owner comments describe problems respondents experienced with this vehicle.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"The ABS module needed to be replaced since the brake pedal would sink or drop a bit when in use."

Anonymous, MD (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"ABS control module was malfunctioning. Not able to repair and needed to be replaced."

Anonymous, MD (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"Worn out required replcement"

Bruce G., ON (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"repeated replacement"

Anonymous, PA (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)
Calipers

"Bent calipers"

Alicia R., CA (2012 Mazda 5 Sport 2.5-L 4 Cyl)
Master cylinder

"Brake pedal moving lower to floor, more play in pedal motion"

Anonymous, MD (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"intermittent failure"

Christopher N., TX (2012 Mazda 5 2.5-L 4 Cyl)
Normal routine brake wear

"Started to feel a bit too long to stop"

Anonymous, (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"Routine check up on wear"

Anonymous, NS (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"replace brake pads and turned rotors normal wear and tear"

Jeff M., WA (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"I experienced no problems with the brakes, but the remaining thickness of the friction surface is tracked each time the vehicle is serviced. This past February (2108), it had just reached time for replacement. Replacement of front and rear pads and disk plates cost CAN$950. This is now covered by a lifetime warranty."

Anonymous, ON (2012 Mazda 5 2.5-L 4 Cyl)
Premature brake wear

"replace brake pads at 58,000 mi, usually later than that"

Arthur H., MN (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"Had to spend $900 on brakes last fall, car was only 3 years old, seemed like a lot of money"

Adam S., ON (2012 Mazda 5 Touring 2.5-L 4 Cyl)
Pulsation or vibration

"This car would develop a brake pedal vibration after a few accumulation of miles."

Anonymous, MD (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"rotors were warped pads needed replacing"

Anonymous, MI (2012 Mazda 5 2.5-L 4 Cyl)
Regular brake failure

"Brakes starting to squeak on stopping"

Anonymous, TX (2012 Mazda 5 2.5-L 4 Cyl)
Rotors

"rotor wore and warped causing vibration and squealing. Brakes were not worn. Had to replace brakes and rotors due to rotor wear. Also had to replace a broken left front axle due to oil leaking. Part was difficult to get, availability and OEM part was very expensive."

Anonymous, ID (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"Damaged because brake pads wore through"

Anonymous, KS (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"Wear?"

Anonymous, NS (2012 Mazda 5 2.5-L 4 Cyl)

"The rotors have been replaced twice and remachined once. They made them very thin at the factory. Consequently, they warp after about 8,000 mi. (I had my brakes replaced once on my 19-year old Honda Accord--so I am not particularly tough on brakes.)"

Anonymous, CA (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)
Squeaking

"Pads and/or rotors rusty"

Anonymous, NS (2012 Mazda 5 2.5-L 4 Cyl)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"The purge valve has failed twice. The first time at about 60,000 miles and more recently at about 110,000 miles. When the purge valve fails the car will not start. The first time it happened we had the car towed to the dealer and a new valve was installed under warranty. The 2nd time, recently, it failed again in our garage at home, and I replaced the part myself. Otherwise the car would have had to be towed again. A recurring problem that requires towing is a serious reliability problem in my opinion. We take frequent long road trips with this car which makes the reliability issue very important to me. I've never had to have a car towed before due to a mechanical failure."

Anonymous, PA (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)

"state emission testing could not happen because hookup couldn't be done between computers."

Anonymous, IL (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)

"Solenoid and carbon canister both went bad. I've had to replace the solenoid and the components around it more than 3 times in the past year which has added up to a significant amount of money."

Anonymous, NY (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"Check engine light on. Code says exhaust/fuel canister leaks. After attempted replacement determined to ignore this."

Scott M., FL (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)

"Check engine light came on and we were told a switch in the emissions control device needed replacing."

Terry P., CA (2012 Mazda 5 2.5-L 4 Cyl)

"Emission Control and purge valve of the gas tank failed, had to be replaced"

Naomi-Nick P., CO (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"Unsure of the final problem. Check engine light has come on 5 times. Each time the shop I trust replaces a part and it's fixed for 2-7 days (<30 miles) before the light comes on again. So far they have replaced the pulse valve, another part similar to that, the gas cap (worn/old seal) and a fourth part, all I believe are related to the emissions system. The final piece they will likely replace this week is a pump/sensor in the fuel tank"

Anonymous, MA (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)

"Had replace leak test solenoid in the evaporation control system. Was stuck open"

Anonymous, NY (2012 Mazda 5 Sport 2.5-L 4 Cyl)
Fuel cap

"warped cap"

R N., IL (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)

"The fuel line backs up in refills. It was replaced and got mildly better and then started doing it again."

Anonymous, OH (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"Defect noted when filling up, as soon as we got the car and went to till it up the first few times - the gas would squirt out when the tank got full. We filled up at different locations, so we knew it was a problem with the car and not the servic"

Scott T., HI (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)
Fuel gauge/sender

"Engine light stayed on all the time"

John B., OH (2012 Mazda 5 Touring 2.5-L 4 Cyl)
Sensors (includes O2 or oxygen sensor)

"had to replace sensor after 50000 miles"

Anonymous, IL (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)

"In the process of fixing the solenoid and carbon canister the O2 sensors had to be replaced as well. All adds up over time."

Anonymous, NY (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"solenoid failed. $300 bill"

R N., IL (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)

"Gas tank pressure sensor was faulty. Caused check engine light to come on and then go off. Did this several times but never effected drivability of the vehicle. Sensor replaced and problem never reoccured."

Michael F., NV (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"Fuel tank pressure sensor. Did not affect drivability. Replaced at local repair shop."

Michael F., NV (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"Faulty Evaporative Emission System (EVAP) Pressure Sensor"

Jason P., TX (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Rear wheels camber alignment is incorrect causing tires to wear excessively on the inner tread. There is no camber adjustment possible. Also, rear shock absorbers fail prematurely causing cupping of tire tread."

Anonymous, FL (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"Factory alignment dangerously wore out tires on inside shoulders. After new alignment, car handles much differently, so the alignment was not altered since new via road hazards"

Anonymous, CA (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)

"initally noticed steering vibration at regular cruising speed...accompanied by exessive/unusual tire humming...initially diagnosed as "warped discs"...then unbalanced wheels...evenaully fixed due to improper wheel alignment"

Anonymous, CA (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)
Shocks or struts

"Rear shock suspension mounts failed. again. two failures in 100k miles means poor design. mazda support failed to reimburse me for repair."

Anonymous, MA (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"Went over a medium sized bump and heard clattering and banging, was able to drive to a garage; the left rear strut/shock had broken."

Anonymous, ME (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"Mounting bracket on right rear strut failed."

Anonymous, NY (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"Rear struts failed"

Nancy B., NJ (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"Normal wear that needed to be attended to for our safety insprction"

Anonymous, NS (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"Around new year, the vehicle developed a conking noise, a bit like the sound that occurs when lumps of ice get trapped under the wheel arch. It was getting progressively worse, so I drove it the 10 km or so to my normal dealer. I was chastised for driving it there as it was regarded as unsafe!! The replacement of the rear shocks cost me CAN$555."

Anonymous, ON (2012 Mazda 5 2.5-L 4 Cyl)

"Shocks have gotten "weak" after 107000 miles. Not an dmergent problem. Car still rides/ drives well"

Anonymous, VA (2012 Mazda 5 2.5-L 4 Cyl)
Steering linkage (includes rack and pinion)

"Problem with alignment that needed a fairly major steering linkage repair--I forget exact details. I believe if was from hitting a major pothole. I had an extended warranty but for some reason most of this was not covered"

Anonymous, CA (2012 Mazda 5 2.5-L 4 Cyl)
Tie rods

"At 67500 km I had to have both front control arms replaced, at a cost of CAN660. In fairness to Mazda, i do have to drive over a VERY rough road to get to our summer cabin"

Anonymous, ON (2012 Mazda 5 2.5-L 4 Cyl)
Tire wear is uneven

"Both rear tires became cupped due to failed rear shock absorbers. The worst tire had to be replaced."

Anonymous, FL (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"Tire wear is uneven on both front and rear tires. Most of the wear is on the inner portion of the tires’ tread. Even after wheel alignment the wear is uneven. I suspect that the factory specs for alignment are incorrect for this vehicle. I know of other Mazda 5 owner’s that have the same tire problem."

Anonymous, FL (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"Tires have worn very quickly on this vehicle. I have yet to get 35,000 miles on tires rated for 50,000-60,000 miles, despite rotating at every 7,500 miles! My tire dealer says that the Mazda alignment protocols cause excessive wear. OEM Toyo tires had to be replaced at just under 15,000 miles. My next set lasted almost 35,000 miles (rated for 50,000). The last set made it 34,000 miles (rated for 60,000)."

Anonymous, ID (2012 Mazda 5 Touring 2.5-L 4 Cyl)
Wheel balance

"Not an issue since tires from Costco who routinely rotates and rebalances tires free of charge."

Nancy B., NJ (2012 Mazda 5 Sport 2.5-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"It is very inconvenient to have the power plug de-activated when the ignition is turned off. It does work if the ignition is on"

Anonymous, FL (2012 Mazda 5 Sport 2.5-L 4 Cyl)
Headlights

"Low beam HID panel stopped working, it shorted out 2 ($200) light bulbs in the process of determining what was wrong."

Matt T., CO (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)
Horn

"Insufficient, not loud enough. It's like a bicycle horn, very insufficient in heavy traffic"

Anonymous, FL (2012 Mazda 5 Sport 2.5-L 4 Cyl)
Keyless entry

"Neither key fob works. Both have fresh batteries."

Mike K., PA (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"One of the doors will not lock or unlock unless manually switched"

Anonymous, CA (2012 Mazda 5 2.5-L 4 Cyl)

"sometimes, the backdoor locks could not be unlocked"

Anonymous, FL (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"Passenger door doesn't respond. Trunk doesn't unlock or if it is the button doesn't work all the time to open the trunk"

Anonymous, HI (2012 Mazda 5 2.5-L 4 Cyl)

"Stopped working on passenger front door"

Anonymous, FL (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)

"Key would not attempt to start car due to the keyless entry security feature needing to be reset for an unknown reason"

Matt T., MO (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)

"keyfob battery died when car only had 50000 miles... I had fob batteries in other vehicles last 10 years, so I guess Mazda used inferior batteries"

Anonymous, TX (2012 Mazda 5 2.5-L 4 Cyl)
Tire pressure monitor

"With all tire pressures spot-on, the TPMS warning light is always illuminated."

Mike K., PA (2012 Mazda 5 Touring 2.5-L 4 Cyl)
Warning lights

"rats got under hood and chewed through lots of wiring... affected lots of dash indicators"

Anonymous, TX (2012 Mazda 5 2.5-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"A metal piece under the car was kicked lose by road debris."

Ivan G., TN (2012 Mazda 5 2.5-L 4 Cyl)
Squeaks or rattles

"Constant annoying rattle/vibration from inside the dash. Intermittent creaking and clunking noises from the rear passenger side of the car, may be coming from a spring or shock absorber. Dealer asking $125 just to check it out."

Adam S., ON (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"Difficult to diagnose groaning noises from one portion of vehicle. Repairs have been unsuccessful"

Anonymous, NY (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)

"It makes all kinds of noise"

Anonymous, PA (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)

"Driver's side rear (sliding) door creaks when driven on anything but a perfect surface. I haven't yet attempted to get the source of this creak located. It seems that only the driver (usually me!) can hear this!"

Anonymous, ON (2012 Mazda 5 2.5-L 4 Cyl)

"Occasional squeaks but cannot find source"

Anonymous, NJ (2012 Mazda 5 Sport 2.5-L 4 Cyl)
Wind noise

"Cannot drive above 30 with back windows down because of wind noise and turbulence. Above 55 absolutely have to have back windows up because it feels like car will shake apart from the wind turbulence. The first time it happened I could not understand what was going on - very strange. Have never had this happen with any other car I have owned. All cars have wind noise, but this turbulence is unlike anything else. I still like the car. I just don't drive with the back windows down"

Gerald B., WA (2012 Mazda 5 2.5-L 4 Cyl)

"If one window is down traveling over 20mph, it makes a "wind tunnel" noise inside causing ear drums some serious pain"

Alicia R., CA (2012 Mazda 5 Sport 2.5-L 4 Cyl)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Air dam had too little clearance, so it catches on curbs and inclines (e.g. my driveway). This caused a loosening of a front quarter panel and compete loss of under engine plastic shield."

Anonymous, LA (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"The fasteners on the sides of the front bumper came loose when I scraped the front end going from a steep driveway onto the street Nothing appeared seriously damaged, but the bumper was detached from the body on both sides. I took it to an auto detailer to reattach the bumper sides. It looks fine now and was not expensive to repair. However, it could be a major inconvenience if it happened no a long trip"

Gerald B., WA (2012 Mazda 5 2.5-L 4 Cyl)

"A piece of the top molding broke off. I have no idea as to why"

Anonymous, NJ (2012 Mazda 5 Sport 2.5-L 4 Cyl)
Paint (fading, chalking, cracking, or peeling)

"flaking paint across entire hood"

Anonymous, ON (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)
Rust

"A piece between the windows showed some rust, but was replaced by the cardealership"

Patrice L., QC (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"Next to the rear driver side window, rust had started to form on the door. Area had to be replaced by dealer"

Anonymous, NL (2012 Mazda 5 2.5-L 4 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Clutch replacement

"I could tell it started slipping and got it replaced. don't remember if it was last year or the year before"

Anonymous, MA (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"Not much to say - clutch stopped working properly and had to be replaced. Mechanic said it was very unusual to fail so early, and Mazda said it's past warranty so no help there."

Anonymous, CA (2012 Mazda 5 Touring 2.5-L 4 Cyl)
Transmission rebuild or replacement

"There was an internal failure of the transmission that required the transmission to be replaced."

Anonymous, NY (2012 Mazda 5 2.5-L 4 Cyl)

"Transmission started whining at 119250 km, about 6 months after the warranty ended. Dealer shop diagnosed transmission was failing prematurely despite regular maintenance. Dealer replaced the transmission (transaxle) for free as a "goodwill claim""

Adam S., ON (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"2nd gear synchro was worn out and the gears ground frequently when shifting into 2nd gear. The dealership tried flushing the transmission fluid and using a different grade of new fluid, but no change. They determined the transmission had to be removed from the car, opened up, and the 2nd gear synchro (and a few other related components) had to be replaced. Total cost of the repairs was $1800. VERY displeased with that failure"

Joseph G., WI (2012 Mazda 5 Sport 2.5-L 4 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

CV joint

"CV Joint making a loud clunking noise. Should not have gone bad at 45000 miles"

Anonymous, FL (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"Both cv boots were torn and leaking oil. Had the whole shaft replaced as it was almost the same cost as replacing just the two cv boots. Now my car is making a noise when in motion"

Adam S., ON (2012 Mazda 5 Sport 2.5-L 4 Cyl)
Driveshaft or axle

"Driveshaft boots began leaking lubricant at about 70,000 miles. Both axle shafts and boots were replaced at a cost of $1,100."

Anonymous, FL (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"issue with axle may have been due to driving conditions, but seemed excessive given the age of vehicle."

Jamie T., NY (2012 Mazda 5 Touring 2.5-L 4 Cyl)

"Whole axle set on both sides needed replacing and was very expensive-$1800"

Anonymous, FL (2012 Mazda 5 Sport 2.5-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Check engine light for unknown reason. Replaced fuel cap without effect. Eventually came down to emissions sensor."

Anonymous, MA (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"Upon starting, the engine went into a limp home mode and the car wouldn't go faster than about 10 miles per hour. The transmission would shift into gear with a very hard bang which sounded like it could damage the transmission. We weren't very far from home so we made it home at a very slow speed. The car was still under full factory warranty and the Mazda dealer transported the car to the shop and made the repair, by simply re-setting the computer, or so the technician said. We have had no further problems with the engine."

Anonymous, WA (2012 Mazda 5 Sport 2.5-L 4 Cyl)

"Experienced random hesitation of acceleration when accelerating from stop or low coasting speed. This was corrected by Mazda under warranty at no cost"

Anonymous, ON (2012 Mazda 5 Sport 2.5-L 4 Cyl)
Problem(s) fueling the tank

"Gas burps out after filling attempts when not closely managed by the filler."

Anonymous, (2012 Mazda 5 Sport 2.5-L 4 Cyl)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"The climate control system is slow to respond and sometimes blows too hot or too cold. To get it to respond I have to turn it way down.and then turn it back up again. The dealer cannot find the problem"

D W., ON (2012 Mazda 5 2.5-L 4 Cyl)
Condenser

"Not getting cold air, appt. w/mechanic for next week, seems to be a sizable leak"

David S., ME (2012 Mazda 5 Touring 2.5-L 4 Cyl)
Heater system

"replace thermostat. Problem solved,"

Robert R., ON (2012 Mazda 5 Touring 2.5-L 4 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"recall on hatchback closer"

Ray S., CA (2012 Mazda 5 2.5-L 4 Cyl)
Glass defects

"Sudden, unexplained failure of rear, right side window (next to 3rd row seat). Shattered while driving at low speed. Cost $500 to fix at Mazda dealer (Vienna, Austria)"

Dan B., AE (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)
Windows

"Sudden, unexplained failure of rear, right side window (next to 3rd row seat). Shattered while driving at low speed. Cost $500 to fix at Mazda dealer (Vienna, Austria)"

Dan B., AE (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

"The CD player will sometimes refuse to accept a CD when inserted, requiring multiple insertion attempts. At irreglular intervals, while playing, of course, the player will stop playing, sometimes just for second or so, sometimes for a considerable amount of time, e.g., 15-20 minutes or more."

Anonymous, KY (2012 Mazda 5 Sport 2.5-L 4 Cyl)
Phone pairing (e.g., Bluetooth)

"The Bluetooth system in the car quit pairing with our cell phone."

Terry P., CA (2012 Mazda 5 2.5-L 4 Cyl)

"Bluetooth paired with my cell phone OK. But the quality of the voice transmission is terrible. I have had complaints that my hands-free transmission is unreadable. I called Mazda but got no help. I just do not use it any more"

Walter C., ME (2012 Mazda 5 Touring 2.5-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

"Noisy exhaust due to holes in the exhaust pipe from the catalytic converter to the muffler, and from the muffler. Dealer told me the entire exhaust system including converter had to be replaced ($4000). Took it to Midas, they said there was some corrosion but no leaks from the converter to the engine, replaced resonator and muffler for about $600."

Anonymous, ON (2012 Mazda 5 Sport 2.5-L 4 Cyl)
Loose/rattling heat shield

"Noisy heat shield - loose and rattling - dealer simply removed it without replacement"

Anonymous, ON (2012 Mazda 5 Sport 2.5-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission sensor or solenoid

"When stopped at a Stop Sign or when slowed down to merge, there is hesitation to accelerate. If I pump the accelerator then the 'gear' kicks in. This problem occurs frequently since new and it was taken in to the dealer three times without solution"

Anonymous, BC (2012 Mazda 5 Touring 2.5-L 4 Cyl)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Thermostat

"I had to replace the radiator thermostat for the fourth time"

Anonymous, PA (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

"Battery died several times. Dealer checked charging system, found no problems, recommended changing battery. Battery less than 3 years old. Car driven mostly on short trips, rarely on highway, may have contributed to poor charging"

Anonymous, CA (2012 Mazda 5 2.5-L 4 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

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