In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"What can I say? It just freezes up and stays that way until it decides not to. Turning the car off and back on makes no difference"
Anonymous, CA (2016 Mazda 6 Sport 2.5-L 4 Cyl)"Normally occurs after starting the car. Display screen goes blank"
Anonymous, CA (2016 Mazda 6 Grand Touring 2.5-L 4 Cyl)"Two problems: 1. Had the display screen freeze. Appeared to be fixed by software update by dealer. 2. Heads-up display for digital speedometer occasionally fails to rise. Dealer has been unable to fix this problem"
Jeremy K., NM (2016 Mazda 6 Grand Touring 2.5-L 4 Cyl)"In addition to the backup camera display problem, the screen itself sometimes locks up for no apparent reason. If I turn the car off and leave it off for awhile, the problem goes away. It's probably a software glitch"
Anonymous, NJ (2016 Mazda 6 Touring 2.5-L 4 Cyl)"Freezes and then crashes. The system reboots 3-5 times before it becomes stable again."
Anonymous, PA (2016 Mazda 6 Grand Touring 2.5-L 4 Cyl)"The display occasionally freezes up for an unknown reason rendering many features, most importantly the back-up camera, useless. The dealer has been unable to fix this. There is no reset button and I have to shut off the ignition for about 20 minutes to resolve the problem when I restart the car. I suspect a software bug."
Anonymous, NJ (2016 Mazda 6 Touring 2.5-L 4 Cyl)"Please see prior description of problem with music interface."
David C., VA (2016 Mazda 6 Grand Touring 2.5-L 4 Cyl)"The display screen would not show anything. No radio, back-up, or any of the other features, ie radio navigation, direction etc."
Don A., MN (2016 Mazda 6 Grand Touring 2.5-L 4 Cyl)"Screen goes blank while driving in cold weather."
Raymond M., NY (2016 Mazda 6 Touring 2.5-L 4 Cyl)"Pandora buffers. Did not do this when new."
Anonymous, AZ (2016 Mazda 6 Touring 2.5-L 4 Cyl)"Bluetooth system pairs phone (I phone 7S) well and phone features work well but rarely if ever have I been able to play music using the phone and bluetooth. However the phone plays music well using the plug in aux, but often the screen will freeze and have to reboot. I tried rebooting the entire system which did advised by Mazda to do which did not work. Mazda recommended having the system flashed with an update, but have not had a chance to do so, mainly because the dealership that sold me the car is no longer an authorized service/warranty dealer for Mazda."
David C., VA (2016 Mazda 6 Grand Touring 2.5-L 4 Cyl)"The screen looked like it was cracked, causing spider web looking crack across the screen. The "cracks" were internal, and the dealership confirm it was not operator error, or damage by us. They said it was a known problem. It took me writing to Mazda to get the dealership to replace the screen free of charged. Which the dealership eventually did after about two months of calls and letter writing."
Anonymous, CA (2016 Mazda 6 Touring 2.5-L 4 Cyl)"Stop working. Stuck on Texas address we live in Maryland"
Anonymous, MD (2016 Mazda 6 Unsure 2.5-L 4 Cyl)"Notwithstanding that the maps are updated (supposedly) by the dealer when I bring the car in for oil changes, etc., the directions are often faulty (e.g., get off at highway exits that have been closed for years and long routes through side streets even though the faster highway option was selected).)"
Anonymous, NJ (2016 Mazda 6 Touring 2.5-L 4 Cyl)"Seems like when they update the Navigation system, you have to go to dealer to make it compatible again."
Karen F., FL (2016 Mazda 6 Touring 2.5-L 4 Cyl)"does not accept destination inputs as it should"
Anonymous, CA (2016 Mazda 6 Grand Touring 2.5-L 4 Cyl)"Frequently goes way off course. Also, says it must recalculate route when we are on the correct route."
Anonymous, ME (2016 Mazda 6 Grand Touring 2.5-L 4 Cyl)"Bluetooth cuts out when using Pandora despite updates on phone and to system by dealer"
Anonymous, NH (2016 Mazda 6 Grand Touring 2.5-L 4 Cyl)"repeated problems with Bluetooth pairing requiring system resets - hassle because it means reprogramming radio each time"
Jennifer S., PA (2016 Mazda 6 Touring 2.5-L 4 Cyl)"Favorite radio stations keep getting wiped out"
Anonymous, CA (2016 Mazda 6 Grand Touring 2.5-L 4 Cyl)"lost all of my preset channels-a new chip had to be installed"
Sheldon M., NJ (2016 Mazda 6 Sport 2.5-L 4 Cyl)"after warranty ends they want to charge for standard updates which is something that should be free since it can't update by itself"
Anonymous, NY (2016 Mazda 6 Grand Touring 2.5-L 4 Cyl)"My car came with BOSE premium sound system. The front speakers started to create a rattling sound. I have researched service bulletins online and determined the issue. I removed the door panels and removed the speakers, fixed the issue with glue and remounted it. The problem resolved."
Anonymous, MA (2016 Mazda 6 Touring 2.5-L 4 Cyl)"Audio from speakers is poor quality, likely defective"
Anonymous, FL (2016 Mazda 6 Grand Touring 2.5-L 4 Cyl)"When I using adaptive cruise control, increasing speed button doesn't work. Even off and on again it didn't work."
Anonymous, TX (2016 Mazda 6 Grand Touring 2.5-L 4 Cyl)"Really long waits from the moment you press the voice control button until the computer asks for your request. Audio often cuts off randomly."
Anonymous, PA (2016 Mazda 6 Grand Touring 2.5-L 4 Cyl)
"Every now and then, when I put the car in reverse, the backup camera display does not come on. I suspect it's not the camera itself because when I turn the car off and leave it for awhile, the backup camera display works. I suspect a software problem but according to dealership service there are no known problems in this area"
Anonymous, NJ (2016 Mazda 6 Touring 2.5-L 4 Cyl)