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Almost forgotten by car buyers, the Mazda CX-9 provides a pleasant three-row SUV alternative. Agile handling that masks its size is a nice surprise, as a run down a twisty back road will attest. The ride is firm and steady, proving comfortable on a variety of roads and the quiet cabin contributes to a calm cruise.
Alerts
There are 3 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2012 Mazda CX-9 has been recalled 3 times by NHTSA. View Recalls
Research Years *Redesign year
Worse Better
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01
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07*
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16*
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Overall Reliability Verdict
NA
NA
Potential Trouble Spots
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
NA
Drive System
NA
NA
Fuel System
NA
NA
Electric System
NA
NA
Climate System
NA
NA
Suspension
NA
NA
Brakes
NA
NA
Exhaust
NA
NA
Paint/Trim
NA
NA
Body Integrity
NA
NA
Body Hardware
NA
NA
Power Equipment
NA
NA
In-car Electronics
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 500,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2018 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2012 Mazda CX-9 owners. The owner comments describe problems respondents experienced with this vehicle.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Differential

“a broken connection to a solenoid in the driveshaft coupling in front of the differential”

Thomas R., BC (2012 Mazda CX-9 Sport 3.7-L V6)

“Leaking fluid, fixed free of charge under TSB”

Timothy S., WI (2012 Mazda CX-9 Touring 3.7-L V6)

“leaking Seals”

Drew E., NJ (2012 Mazda CX-9 Touring 3.7-L V6)
Traction control

“shuts down after kicking in and can only be reset by turning vehicle off”

Richard C., MI (2012 Mazda CX-9 Grand Touring 3.7-L V6)
Transfer case

“Transfer case started leaking and was replaced by dealer under warranty”

Anonymous, MD (2012 Mazda CX-9 Grand Touring 3.7-L V6)

“Leaking Oil out of power transfer unit. Covered under Mazda's extended warranty for this failure”

Gregory A., OR (2012 Mazda CX-9 Grand Touring 3.7-L V6)

“Factory recall”

Anonymous, MI (2012 Mazda CX-9 Grand Touring 3.7-L V6)

“Transfer case failed and was replaced under warranty”

Anonymous, MD (2012 Mazda CX-9 Sport 3.7-L V6)

“Began leaking fluid after 50000 miles”

Anonymous, TX (2012 Mazda CX-9 Grand Touring 3.7-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Master cylinder

“Local mechanic informed me that Mazda had a warranty extension program, since I was out of warranty. Took it to dealer and they replaced it under the warranty extension”

Austin F., PA (2012 Mazda CX-9 Grand Touring 3.7-L V6)

“The repair shop called it a failure of a "brake booster", which meant poor, erratic brake performance. Sometimes it was almost impossible to stop the car ( on the way to the shop)”

Walter G., AZ (2012 Mazda CX-9 Grand Touring 3.7-L V6)

“Master cylinder failure”

Anonymous, NC (2012 Mazda CX-9 Grand Touring 3.7-L V6)
Premature brake wear

“Continually have premature break wear. I do a lot of driving but the break wear has not been consistent. Have replaced at least some portion of the braking system 3 times already”

Charles F., NJ (2012 Mazda CX-9 Touring 3.7-L V6)

“Mostly highway miles required brake work much earlier than would appear normal”

Anonymous, MI (2012 Mazda CX-9 Grand Touring 3.7-L V6)

“Passenger side rear brake was dragging was noisy but not a safety issue the brake still functioned. Was at dealer for 1 week before they could fix the problem. Also when the brakes get wet form rain or what ever and you park the vehicle overnight t”

Anonymous, MI (2012 Mazda CX-9 Grand Touring 3.7-L V6)
Regular brake failure

“car would accelerate suddenly and brakes would not apply regularly”

Anonymous, TX (2012 Mazda CX-9 Grand Touring 3.7-L V6)

“Lost pressure, ended up replacing the "brake power booster and switch" under warrranty and as part of a recall. Car unUSble for 8 days while part obtained from Mazda. Other dealerships would not sell our dealer the part due to it being a highly so”

Anonymous, CO (2012 Mazda CX-9 Grand Touring 3.7-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

“There was a rattle inside the rear lift gate...it took a long time to figure out what it was. Also, there was a rattle that came from the "air flow flap" ?? on top of the lift gate”

Anonymous, FL (2012 Mazda CX-9 Unsure 3.7-L V6)

“Annoying”

Anonymous, FL (2012 Mazda CX-9 Sport 3.7-L V6)

“Driver's door, window channel leaks air”

Mark S., FL (2012 Mazda CX-9 Touring 3.7-L V6)

“Window molding on both front windows have curled inward towards glass creating an opening that results in wind noise. Also rubber trim/seal between door and door jam keeps coming loose”

Anonymous, CA (2012 Mazda CX-9 Sport 3.7-L V6)

“Both driver and front passenger weather stripping had to be replaced, 2x each. Fixed now”

Anonymous, CA (2012 Mazda CX-9 Grand Touring 3.7-L V6)
Seals and/or weather-stripping

“Weather stripping on LF door/window”

Anonymous, NH (2012 Mazda CX-9 Sport 3.7-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

“roof molding came off”

James M., ID (2012 Mazda CX-9 Touring 3.7-L V6)

“Loose trim molding at wheel wells”

Anonymous, PA (2012 Mazda CX-9 Touring 3.7-L V6)

“went through a car wash and fender trim came off”

Anonymous, NC (2012 Mazda CX-9 Touring 3.7-L V6)
Paint (fading, chalking, cracking, or peeling)

“Paint just seems very dull even after waxing”

Anonymous, PA (2012 Mazda CX-9 Touring 3.7-L V6)

“Paint tends to chip more than expected”

Anonymous, LA (2012 Mazda CX-9 Touring 3.7-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

“When hot and full tank of gas, car hesitates and clinks when outting into drive”

Anonymous, MA (2012 Mazda CX-9 Grand Touring 3.7-L V6)

“neither dealer nor transmission repair shop could ID cause”

Anonymous, MN (2012 Mazda CX-9 Touring 3.7-L V6)
Transmission computer

“Recently I experienced unexplained sudden acceleration. The vehicle started to pull very hard against the brakes and the engine raced. The engine was shut off. I started it again and it continued to race. When started again the car than ran normally”

Anonymous, MN (2012 Mazda CX-9 Touring 3.7-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

“water able to get into joint and cause corrosion. Mazda repaired as part of recall”

Anonymous, MN (2012 Mazda CX-9 Touring 3.7-L V6)
Bushings

“factory recall appears to have created other problems which were not covered under recall”

Richard C., MI (2012 Mazda CX-9 Grand Touring 3.7-L V6)
Tie rods

“Recall replacement”

Anonymous, TX (2012 Mazda CX-9 Grand Touring 3.7-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Torque converter

“Recalled by Mazda. They replaced it”

James M., ID (2012 Mazda CX-9 Touring 3.7-L V6)

“Began leaking resulting is $2000 in repair as it had to be replaced”

Anonymous, MN (2012 Mazda CX-9 Touring 3.7-L V6)

“no problems but replaced by dealer under warranty for leaking”

Anonymous, MN (2012 Mazda CX-9 Grand Touring 3.7-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Seat controls - movement

“Middle row seat lever broke”

Anonymous, NH (2012 Mazda CX-9 Sport 3.7-L V6)

“manual seat control/lever keeps breaking leaving seat unmovable up/down”

Anonymous, CA (2012 Mazda CX-9 Sport 3.7-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

“See previous 2-part comment”

Paul L., IL (2012 Mazda CX-9 Grand Touring 3.7-L V6)
Display screen difficult to see

“1. Screen is set to the highest intensity, but still too dim and not in vivid color but washed out, nearly black & white. 2. Back up camera viewing is nearly worthless. Is that the camera, the system or the screen...I'm not sure, probably a combination of all 3”

Paul L., IL (2012 Mazda CX-9 Grand Touring 3.7-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel cap

“Engine check light: dealer said fuel cap which was replaced.. .But..if CKENG light comes back on it is an evaporative leak...come back for a smoke test.. it did come on again but...(cannot afford 135 an hour fishing trip)”

John G., VA (2012 Mazda CX-9 Touring 3.7-L V6)
Fuel pump

“When pumping gas in to the car, the pump would not always stop automatically, causing gas to spill out onto the car”

Anonymous, IL (2012 Mazda CX-9 Grand Touring 3.7-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

“Catalytic converter made noise and was replaced under warranty”

Anonymous, CA (2012 Mazda CX-9 Touring 3.7-L V6)
Loose/rattling heat shield

“Caused loud rattling noise during deceleration”

Anonymous, TX (2012 Mazda CX-9 Grand Touring 3.7-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

“Compressor failed and needed to be replaced”

Anonymous, WA (2012 Mazda CX-9 Touring 3.7-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

“Couldn't lock doors with remote . Had to reseat connectors on control module”

Anonymous, OH (2012 Mazda CX-9 Touring 3.7-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Head gasket

“Front cover seal is leaking oil. Replaced head cover gasket, manifold gasket, head cover spark plug seal. Also left hand rear shock leaking oil”

Sharon S., CA (2012 Mazda CX-9 Grand Touring 3.7-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Compare 2012 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
AIR BAGS:PASSENGER SIDE FRONTAL
Oct 12 2018
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Summary:
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
What should you do:
Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V717000
Potential Number of Units Affected: 155436
AIR BAGS:PASSENGER SIDE FRONTAL
Jul 18 2017
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Summary:
Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Mazda is recalling certain 2007-2008 CX-7 and CX-9 sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
What should you do:
Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 17V-012.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V457000
Potential Number of Units Affected: 79402
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Jul 20 2015
Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
Summary:
Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
What should you do:
Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V451000
Potential Number of Units Affected: 193484
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