Almost forgotten by car buyers, the Mazda CX-9 provides a pleasant three-row SUV alternative. Agile handling that masks its size is a nice surprise, as a run down a twisty back road will attest. The ride is firm and steady, proving comfortable on a variety of roads and the quiet cabin contributes to a calm cruise.
Alerts
There are 4 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2013 Mazda CX-9 has been recalled 4 times by NHTSA. View Recalls
Research Years *Redesign year
Worse Better
00
01
02
03
04
05
06
07*
08
09
10
11
12
13
14
15
16*
17
18
Overall Reliability Verdict
NA
NA
Potential Trouble Spots
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
NA
Drive System
NA
NA
Fuel System
NA
NA
Electric System
NA
NA
Climate System
NA
NA
Suspension
NA
NA
Brakes
NA
NA
Exhaust
NA
NA
Paint/Trim
NA
NA
Body Integrity
NA
NA
Body Hardware
NA
NA
Power Equipment
NA
NA
In-car Electronics
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 500,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2018 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2013 Mazda CX-9 owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen goes blank

“entire screen goes blank -, navigation freezes”

Anonymous, CA (2013 Mazda CX-9 Grand Touring 3.7-L V6)
In-dash navigation system (GPS)

“Voice commands are not understood”

Charle T., LA (2013 Mazda CX-9 Unsure 3.7-L V6)

“Mazda has installed a Tom-Tom GPS on their top of the cars. It's a very cheap GPS. I updared and my house still not show up, Been here 4 yrs. System has also gotten me lost NYC by freezing. I WOUL NOT buy this car again”

Loren H., AL (2013 Mazda CX-9 Grand Touring 3.7-L V6)

“System froze”

Anonymous, CO (2013 Mazda CX-9 Grand Touring 3.7-L V6)

“Navigation system could not determine location of car over several days. Had to upgrade firmware and reset system. System also has safety lock so you must use your voice to enter commands. Voice control is not USble”

Anonymous, NJ (2013 Mazda CX-9 Grand Touring 3.7-L V6)

“Loses satellite link often, even in clear weather. Dealership has twice re-booted the system, which seems to help for a while”

Anonymous, MI (2013 Mazda CX-9 Grand Touring 3.7-L V6)

“Stopped working. Needed software upgrade”

Anonymous, TX (2013 Mazda CX-9 Grand Touring 3.7-L V6)

“System froze--had to be re-booted by dearlership”

Anonymous, CO (2013 Mazda CX-9 Grand Touring 3.7-L V6)
Phone pairing (e.g., Bluetooth)

“The Bluetooth connection has loud background noise which renders the phone useless”

Charle T., LA (2013 Mazda CX-9 Unsure 3.7-L V6)

“Pairing is time consuming and cumbersome”

Anonymous, CA (2013 Mazda CX-9 Grand Touring 3.7-L V6)

“System doesn't misunderstands commands frequently. Even when no other sounds or noises are interfering”

Anonymous, CA (2013 Mazda CX-9 Grand Touring 3.7-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

“Car would jerk when it shifted. Also the engine would occasionally rev”

Dawn A., MT (2013 Mazda CX-9 Grand Touring 3.7-L V6)
Transmission computer

“Transmission needed an update that the dealer fixed”

Dawn A., MT (2013 Mazda CX-9 Grand Touring 3.7-L V6)
Transmission leaks

“Noticed a leak and it was due to a loose screw - it was repaired under warranty”

Anonymous, RI (2013 Mazda CX-9 Touring 3.7-L V6)

“transfer box for all wheel drive leaking”

Diana P., CA (2013 Mazda CX-9 Touring 3.7-L V6)

“Transimission slipping 6 months ago. Dealer said there was no problem. Now the transmission fluid is leaking. I was told by a car service shop it was my entire transmission. Mazda tells me it may be the transfer unit but would not do good faith warra”

Rene M., NE (2013 Mazda CX-9 Touring 3.7-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

“Replace left front wheel bearing under warranty”

Gene T., WI (2013 Mazda CX-9 Sport 3.7-L V6)
4WD/AWD components

“The transfer case began leaking. Mazda replaced it under extended warranty”

Mike V., GA (2013 Mazda CX-9 Grand Touring 3.7-L V6)
Transfer case

“Started leaking and had to be replaced”

Anonymous, MO (2013 Mazda CX-9 Touring 3.7-L V6)

“Transfer case failed and was covered by warranty but it took dealer a year to sort out the problem. Even though transfer case failures are common on CX-9”

Anonymous, BC (2013 Mazda CX-9 Grand Touring 3.7-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Locks and latches

“The rear hatch is locked shut, it won't open manually or electrically”

Kurt S., IL (2013 Mazda CX-9 Touring 3.7-L V6)
Windows

“Driver's and passenger front widows have automatic up and down function. When we use the "up" function, it shuts all the way but then goes down again immediately”

Kurt S., IL (2013 Mazda CX-9 Touring 3.7-L V6)

“Wind noise--seals had to be replaced”

Anonymous, CO (2013 Mazda CX-9 Grand Touring 3.7-L V6)

“the left rear window control button on the driver's side panel broke off and requires $250 to replace the plastic control button”

G H., MT (2013 Mazda CX-9 Grand Touring 3.7-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Ball joints

“factory recall”

Anonymous, GA (2013 Mazda CX-9 Grand Touring 3.7-L V6)
Power steering leaks

“Saw spots in the driveway, told the dealer, he fixed it”

Peter S., VA (2013 Mazda CX-9 Grand Touring 3.7-L V6)
Steering linkage (includes rack and pinion)

“it was a warranty covered recall. Excessive corrosion on the struts caused misalignment. Mazda took care of it for free”

Anonymous, VA (2013 Mazda CX-9 Grand Touring 3.7-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

“The plastic parts squeak. The front passenger belt causes rattling when no one is using it. The middle console lid rattles”

Anonymous, CA (2013 Mazda CX-9 Touring 3.7-L V6)
Wind noise

“At about 32000 miles starting hearing loud wind noise at driver's window”

William D., NY (2013 Mazda CX-9 Touring 3.7-L V6)

“See same comments on the Mazda 6”

Anonymous, TX (2013 Mazda CX-9 Grand Touring 3.7-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

“Bumper guard came loose”

Anonymous, NJ (2013 Mazda CX-9 Touring 3.7-L V6)

“paint on the hood is chipping and coming off”

G H., MT (2013 Mazda CX-9 Grand Touring 3.7-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Rotors

“Brakes pulsated on new retail delivery. All 4 rotors had to be re-machined”

Anonymous, IL (2013 Mazda CX-9 Sport 3.7-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

“minor leak from oil pan gasket”

Anonymous, MN (2013 Mazda CX-9 Touring 3.7-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

“Stops working randomly. Dealership can't pinpoint the problem”

Anonymous, MI (2013 Mazda CX-9 Grand Touring 3.7-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Evaporator

“When the ac was on the water which condensed in the pan leaked onto the floorboard in the front”

Anonymous, NC (2013 Mazda CX-9 Touring 3.7-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Compare 2013 Models

Similar Cars
Chevrolet Traverse
Ford Explorer
Ford Flex
GMC Acadia
Honda Pilot
Hyundai Santa Fe
Mazda CX-9
Nissan Pathfinder
Toyota 4Runner
This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
AIR BAGS:PASSENGER SIDE FRONTAL
Oct 12 2018
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Summary:
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
What should you do:
Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V717000
Potential Number of Units Affected: 155436
AIR BAGS:PASSENGER SIDE FRONTAL
Jan 09 2018
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Summary:
Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2009 Mazda6, CX-7, and CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
What should you do:
Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V018000
Potential Number of Units Affected: 70227
STEERING
Apr 11 2016
If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Summary:
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
What should you do:
Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V203000
Potential Number of Units Affected: 578
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Jul 20 2015
Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
Summary:
Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
What should you do:
Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V451000
Potential Number of Units Affected: 193484
Check Vehicle for Unrepaired Recalls
Enter a valid 17-character VIN
Enter a valid 17-character VIN
Change Vehicle