The Mercedes-Benz A-Class is the least expensive model in the German manufacturer's lineup. It packs Mercedes’ latest infotainment system and an impressive level of fit and finish, but it lacks the refined driving experience this luxury marque is typically known for. We fail to see the attraction of the A-Class, given its stiff ride, drivetrain foibles, confusing controls, and steep price.
The turbocharged four-cylinder engine makes 188 horsepower, but it feels sleepy during low-speed driving, a problem that stems from the turbo lag and some hesitancy from the dual-clutch automatic transmission. Once underway, the A-Class moves with satisfying gusto. Its fuel economy of 27 mpg overall for the all-wheel-drive model in our testing (albeit on required premium fuel) is decent, though not class-leading. Front-wheel drive is standard and all-wheel drive is optional.
We enjoyed the A220’s planted handling. Its small size helps to make it feel tossable through corners, and its weighty steering suits the car’s sporty character. While the taut suspension works well through corners, it delivers a bumpy ride that undermines the car’s “affordable luxury” promise.
The quiet cabin is attractive and well-made. We particularly liked the artfully designed, turbinelike dash vents that have a delightfully fluid feel when adjusted. Unfortunately, the air conditioning system is too weak to adequately cool the cabin on hot days. The cabin is dominated by a dazzling display screen that runs horizontally across most of the dashboard. There are multiple ways to interact with the high-tech infotainment system, but we found it maddening to use. It’s too easy to accidentally brush the small touch-sensitive buttons on the steering wheel, the center console touchpad that interacts with the screen is tricky for drivers to operate without diverting their attention from the road, and the touch screen is a long reach.
Taller staff members found the driving position a bit tight, and many found their right knee rubbing against a sharp edge that runs the length of the plastic center console. The comfortable and supportive front seats are a high point, but the rear seat is cramped, and because it’s situated so close to the floor it offers very little leg support.
It’s encouraging that Mercedes has made important advanced safety features such as forward collision warning (FCW), automatic emergency braking (AEB) with pedestrian detection and blind spot warning standard. Rear cross traffic warning (RCTW), lane departure warning (LDW), and lane keeping assistance (LKA) all cost extra.