The C-Class may be a compact sedan but it's also a solid, agile, quiet, comfortable and credible luxury car. We tested the base C250, powered by the exceptionally smooth, 201-hp, turbocharged four-cylinder engine Mercedes introduced for 2012. It serves up ample power, but its 24 mpg is not exactly stellar.
Alerts
There are 6 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Acceleration is sporty"

Anonymous, FL (2013 Mercedes-Benz C-Class)

"Handles very well and surprisingly quick for a 3-cylinder sedan. Great daily driver."

Anonymous, FL (2013 Mercedes-Benz C-Class)

"There is some turbo lag, as it is only a 1.8 l engine, but once on the way, it drives very well. Handling is extremely sharp and steering is very responsive. Fuel economy is great."

Yves B., OK (2013 Mercedes-Benz C-Class)

"Excellent acceleration and handling for a sedan."

Peter B., CT (2013 Mercedes-Benz C-Class)

"Too many forward gears"

Orlando B., GA (2013 Mercedes-Benz C-Class)

"Solid and well built Good acceleration Would like acceleration to be more linear Good visibility Ride could be more plush Fun to drive"

Anonymous, OH (2013 Mercedes-Benz C-Class)

"Great handling car that's fun to drive!"

Gregory C., NJ (2013 Mercedes-Benz C-Class)

"FUN to drive. Corners like it is on rails. Superb excelleration, awesome brakes. Sticks to road in rain or snow. Great ride!"

Anonymous, IN (2013 Mercedes-Benz C-Class)

"Great pickup and easy to drive."

Anonymous, NJ (2013 Mercedes-Benz C-Class)

"Very responsive in both winter and summer, fuel economy is good, But the car wanders easily and requires attention. This is different in my wife 2014 MB 300 and not an issue."

L C., OH (2013 Mercedes-Benz C-Class)

"seats in ffront very good seats in rear not as good space very tight very stable"

Harold C., VA (2013 Mercedes-Benz C-Class)

"Drives like a race car"

Anonymous, NJ (2013 Mercedes-Benz C-Class)

"This coupe has the acceleration and suspension to make driving fun. It gets up to speed very nicely, holds the roads on the curves, and provides an exceptional experience in cruising the highway."

Anonymous, VA (2013 Mercedes-Benz C-Class)

"Handles well even on slippery roads and light snow, acceleration is good. Bad is the clearance underneath so you are very limited in the depth of snow the front bumper can handle, maybe 2-3 inches max."

Bruce R., RI (2013 Mercedes-Benz C-Class)

"The C250 handles very well. Direct steering, firm but comfortable ride, takes bumps well, short turning radius, good acceleration when necessary and good gas mileage."

William M., VA (2013 Mercedes-Benz C-Class)

"Cars handles exceptionally well on the highway, holds the road like a rock. I use ECO mod but if switched to SPORT it really moves."

Christopher S., BC (2013 Mercedes-Benz C-Class)

"Very good, her on highway gas mileage exceeds 31 MPG"

Hoke W., GA (2013 Mercedes-Benz C-Class)

"drives like an expensive sports car, quick"

Anonymous, VA (2013 Mercedes-Benz C-Class)

"The car is quite responsive. It has a tight turning circle, it has excellent brakes and is peppy enough for my tastes. In addition it is quiet so that it does not attract negative attention."

Anonymous, NJ (2013 Mercedes-Benz C-Class)

"Very good handling and acceleration while still getting great gas mileage (34 mpg on trips)"

Cynthia D., VA (2013 Mercedes-Benz C-Class)

"Has a very noticeable hesitation in acceleration"

Edward B., CA (2013 Mercedes-Benz C-Class)

"The 1.8 Liter turbo feels like a V8, is very quiet and gets good gas mileage for this size of car. The turbo lag is a bit annoying at times."

Bill M., GA (2013 Mercedes-Benz C-Class)

"Quick and responsive"

Anonymous, WI (2013 Mercedes-Benz C-Class)

"Excellent handling"

Anonymous, ON (2013 Mercedes-Benz C-Class)

"Exceptional handling, cornering and accelerating."

John B., GA (2013 Mercedes-Benz C-Class)

"Very good acceleration and comfort. All bells and whistle work has they should."

Anonymous, FL (2013 Mercedes-Benz C-Class)

"Handles corners really well. Nice acceleration and braking too."

Jon B., TN (2013 Mercedes-Benz C-Class)

"Driving and power acceleration"

Anonymous, FL (2013 Mercedes-Benz C-Class)

"ENGINE WAS THE LAST YEAR FOR THE INLINE 6 CYC ENGINE . RESPONSIVE SMOOTH ACCELERATION. BETTER THAN THE 4 CYC TURBO VERSION."

Anonymous, OH (2013 Mercedes-Benz C-Class)

"Bad - The turbo lag is most annoying."

Anonymous, AZ (2013 Mercedes-Benz C-Class)

"Acceleration from stop as well as passing, secure handling a good braking."

Daniel J., WA (2013 Mercedes-Benz C-Class)

"Great acceleration and easy handling."

Anonymous, NJ (2013 Mercedes-Benz C-Class)

"Good gas mileage but not so pleased with a turbo engine compared with a normally aspirated one. Power is not as smooth."

RONALD B., OH (2013 Mercedes-Benz C-Class)

"This car is pure fun to drive. It is a C300 Sport model. It handles extremely well and the V6 engine is very quick yet on the highway gets suprisely good MPG. Steering is responsive and sharp and the brakes are more than adequate. The back seats fold down if you are taking a trip and need added cargo room."

Anonymous, MI (2013 Mercedes-Benz C-Class)

"Turbo lag on initial acceleration is very annoying."

KEVIN C., NV (2013 Mercedes-Benz C-Class)

"Acceleration is very fast. Had to change driving habits"

DOC K., OR (2013 Mercedes-Benz C-Class)

"Great turning radius."

MICHAEL B., CA (2013 Mercedes-Benz C-Class)

"Acceleration is very responsive. Handling is excellent."

GARY S., OH (2013 Mercedes-Benz C-Class)

"the 1.8L turbocharged engine is literaly awsome. combined with the 7 speed auto transmission it is too much fun to drive."

RICHARD S., FL (2013 Mercedes-Benz C-Class)

"The electronics that control the engine and transmission are absolutely horrid. The throttle under certain conditions is like an on/off switch causing the car to lurch and balk. At other times it is totally unresponsive. The transmission seems like it's never in the correct gear and is ridiculously slow to downshift requiring inordinate throttle movement to get it to kick down which results in a sudden blast of over acceleration. Accelerating smoothly after a slowdown for traffic or a corner is"

FRANK M., CA (2013 Mercedes-Benz C-Class)

"very good dependable and stylish"

Anonymous, TX (2013 Mercedes-Benz C-Class)

"The turbo lag is terrible, and not expected of a Mercedes. At times it is downright dangerous."

THOMAS L., FL (2013 Mercedes-Benz C-Class)

"There is some turbo lag due to the size of the engine (1.8 l)"

YVES B., OK (2013 Mercedes-Benz C-Class)

"Excellent performance along with getting better mileage than the EPA ratings."

Anonymous, WI (2013 Mercedes-Benz C-Class)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Can drive for hours and never uncomfortable. The car is extremely quite."

Anonymous, NJ (2013 Mercedes-Benz C-Class)

"Uncomfortable front seats not enough support"

Anonymous, MD (2013 Mercedes-Benz C-Class)

"Very tight getting in and out of the car for me. Ride is very sporty"

Anonymous, FL (2013 Mercedes-Benz C-Class)

"This car is noisy for a Mercedes. It rattles a lot and the Mercedes dealership has been unable to fix it."

Anonymous, AL (2013 Mercedes-Benz C-Class)

"Always very comfortable. Good balance of ride and handling. Very quiet."

Peter B., CT (2013 Mercedes-Benz C-Class)

"The seats are very uncomfortable. After only 45 minutes my bum is sore. The seats are too firm and I cannot find a comfortable seating position no matter how I adjust the seat"

Anonymous, BC (2013 Mercedes-Benz C-Class)

"nce seat you melt into, slight road noise, sports suspension"

Anonymous, VA (2013 Mercedes-Benz C-Class)

"Noisier than I expect from a Mercedes. More tire/road noise than my old SUV."

Leslie M., ME (2013 Mercedes-Benz C-Class)

"For a small car, this is a very comfortable one. The seats are well designed, and the controls are easy too use and well placed. I have the sport model, and the suspension is kind of firm, but still well damped"

Yves B., OK (2013 Mercedes-Benz C-Class)

"The car is great for one smaller person or two who sit in the front seat. The back seat is OK for two kids but there is not enough leg room for adults."

Anonymous, SC (2013 Mercedes-Benz C-Class)

"Once you get your seat and mirrors set to where you want them, save it to memory. You can save 3 seat memories to the system which is a good thing because there is a foot in height difference between adults in the family. When you sit, the seats wrap you in comfort."

Bruce R., RI (2013 Mercedes-Benz C-Class)

"Interior space is cramped, too small."

Anonymous, DE (2013 Mercedes-Benz C-Class)

"Very comfortable seats, excellent ride. Little bit of road noise compared to other Mercedes."

Bill M., GA (2013 Mercedes-Benz C-Class)

"Comfort, quiet and great gas mileage."

Anonymous, NJ (2013 Mercedes-Benz C-Class)

"Very quiet, firm but comfortable ride. Seats are outstanding and very adjustable."

Anonymous, AB (2013 Mercedes-Benz C-Class)

"The OEM Pirelli PZero Nero A/S tires are noisy at any speed. Replacing them with good quality performance summer tires significantly reduces the noise in the cabin."

Jonathan W., AB (2013 Mercedes-Benz C-Class)

"The seats are fairly comfortable, noise level good and a nice smooth ride. The rear seating leg room is tight. Uncomfortable for more than two people to ride in the rear."

Anonymous, GA (2013 Mercedes-Benz C-Class)

"As a sport coupe car ride hard--jarring at times. Seat belts are too far back and difficult to access, plus the wide fastener hardware frequently jams between the seatback and door. Console glove box pops open while fastening seat belts or just getting in/out of car. Buttons to open on side of console poorly designed and positioned. Back-up camera lacks a distance grid rendering it practically useless, plus back up lights oversaturate the camera with glare, again, making it ineffective at n"

DAVID F., PA (2013 Mercedes-Benz C-Class)

"leather seats split at seam on lower cushion"

Anonymous, ON (2013 Mercedes-Benz C-Class)

"very comfortable front seats for long trips"

JONATHAN P., NY (2013 Mercedes-Benz C-Class)

"Seat belt clasp or holder to low to effectively buckle quickly"

Anonymous, NE (2013 Mercedes-Benz C-Class)

"The ride is incredible for a sports "feeling" car, especially out on the road."

KENNETH H., TX (2013 Mercedes-Benz C-Class)

"AMG package with low profile tires makes the ride very harsh."

RON B., CA (2013 Mercedes-Benz C-Class)

"Too tight Tough in and out"

ARTHUR M., FL (2013 Mercedes-Benz C-Class)

"Would like a softer ride while retaining the handling and fun-to-drive characteristic."

RONALD B., OH (2013 Mercedes-Benz C-Class)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"The Mercedes is actually belongs to my wife(Margaret), she is very satisfied with the car, the service at Atlanta Classic Cars and the overall styling and performance. She does think the leg room could be a bit larger. She is very satisfied with Mercedes. ."

Hoke W., GA (2013 Mercedes-Benz C-Class)

"Cost of maintenance is too high."

Anonymous, TX (2013 Mercedes-Benz C-Class)

"I bought in August 2013 at end of model year, saving almost $11,000. It came with a full new car warranty. Love this car! My third Mercedes and favorite."

K M., FL (2013 Mercedes-Benz C-Class)

"Routine service is ridiculously expensive. These are the regular oil changes and other regular maintenance items during the first 30,000 miles. They range from $250 to $400 for each 10,000 mile checkup. Most dealers do not charge anything for these early mileage services."

GARY S., OH (2013 Mercedes-Benz C-Class)

Styling

How it looks inside and out

What Owners Say

"this is a must have sports car, fast and fun to drive, the coupe is a eye catcher, attracts people because it gives such a luxury and bad-ass look...this model is classic"

Anonymous, SC (2013 Mercedes-Benz C-Class)

"Love the styling inside & out. I like the exterior even more than the new ones."

KEVIN C., NV (2013 Mercedes-Benz C-Class)

"low stance with the typical German styling of a chiseled sports sedan"

KENNETH H., TX (2013 Mercedes-Benz C-Class)

"great styling, comfort"

FRED P., MD (2013 Mercedes-Benz C-Class)

"sporty"

Anonymous, GA (2013 Mercedes-Benz C-Class)

Would you buy this car again?

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Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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