The C-Class may be a compact sedan but it's also a solid, agile, quiet, comfortable and credible luxury car. We tested the base C250, powered by the exceptionally smooth, 201-hp, turbocharged four-cylinder engine Mercedes introduced for 2012. It serves up ample power, but its 24 mpg is not exactly stellar.
There are 5 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"great handling and accelerating for passing and highway driving."

Anonymous, ON (2014 Mercedes-Benz C-Class)

"Great acceleration,spot-on handling. Fabulous gas mileage - 33.8 mpg on a long trip."

Bruce B., NV (2014 Mercedes-Benz C-Class)

"The C63 AMG is a legendary car for good reason. Its like driving a fighter jet. The car literally attacks the road like it holds a grudge. With the traction assist off, it will effortlessly drift the rear tires in a predictable and controlled manner with good pedal control. Acceleration is blinding. Braking is just as sudden and easy to control. It is truly a beautiful car to drive. Fast, predictable and savage all in one."

Che S., CA (2014 Mercedes-Benz C-Class)

"It's very responsive and allows rapid acceleration with solid gas mileage."

Carol H., CA (2014 Mercedes-Benz C-Class)

"Acceleration good, handling is excellent. Navigation system is difficult to set up. Therefor I tend to use my iPhone for navigation. Radio doesn’t turn itself off. Have turn volume down. Very comfortable."

Anonymous, ME (2014 Mercedes-Benz C-Class)

"German engineering. Tight feel; no rattles; very responsive"

Henry L., MD (2014 Mercedes-Benz C-Class)

"Very responsive. I don’t have to worry about being able to pass other cars on 2 lane highways because I know I will be able to accelerate quickly enough to do that with no problem."

Anonymous, KS (2014 Mercedes-Benz C-Class)

"accelerating from a stop or slow speed low rpm is a bit sluggish unless the tubo is on. at higher speeds/rpm its ok for a 4 cylinder engine."

Anonymous, CA (2014 Mercedes-Benz C-Class)

"turbo hesitation means car actually loses speed - or seems to - when turbo is initially engaged... irritating, possibly dangerous"

John H., CA (2014 Mercedes-Benz C-Class)

"Great acceleration but noisy run flat tires"

Anonymous, ON (2014 Mercedes-Benz C-Class)

"smooth acceleration. slight turbo lag but very good acceleration"

Anonymous, FL (2014 Mercedes-Benz C-Class)

"The car drives well and has a sporty, yet refined, driving feel. A fun car to drive on both short and long trips."

Frazell T., PA (2014 Mercedes-Benz C-Class)

"I researched this car well before purchasing it. I has lived up to my expectations! For a rear-wheel drove it accelerates and handles well especially in Sport mode.I do wish gas milage was better but again I knew what the gas mileage would be before buying it."

Gerald V., PA (2014 Mercedes-Benz C-Class)

"The acceleration and handling is very very good."

Cal S., CA (2014 Mercedes-Benz C-Class)

"acceleration is smooth, controlled with sudden acceleration the turbo charger engages immediately and smoothly. I have had other 4 cylinder autos in the past, but this one runs so smoothly quietly, and without vibration even at idle."

R F., HI (2014 Mercedes-Benz C-Class)

"Very peppy and responsive"

S C., IL (2014 Mercedes-Benz C-Class)

"An aggressive acceleration and quick sharp handling."

Anonymous, WI (2014 Mercedes-Benz C-Class)

"acceleration and handling, cornering"

Anonymous, AZ (2014 Mercedes-Benz C-Class)

"Very strong acceleration"

Anonymous, MA (2014 Mercedes-Benz C-Class)

"Would be better with better acceleration."

Cynthia C., PA (2014 Mercedes-Benz C-Class)

"Very responsive throttle control. Car preforms at a high level,can understand after owning this car for more than two years how it is considered by CR a Best Buy for a used car. I bought this car based on reviews from CR."

Mark W., NY (2014 Mercedes-Benz C-Class)

"slight turbo lag. handles well on curves, comfortable ride"

Susan J., CA (2014 Mercedes-Benz C-Class)


Anonymous, FL (2014 Mercedes-Benz C-Class)

"All super."

MARSHALL F., PA (2014 Mercedes-Benz C-Class)

"it has "German" handling and the size is really good. Big enough to hold some people but not that large"

HOWARD W., NY (2014 Mercedes-Benz C-Class)

"Very agile, precise steering and good acceleration."

WAYNE J., FL (2014 Mercedes-Benz C-Class)

"Very good power, but quite a lot of engine noise. This car also has a stiff suspension that can get uncomfortable"

PETER H., CA (2014 Mercedes-Benz C-Class)

"Brisk acceleration and phenomenal handling. Highway mileage averages about 33 MPG. I love this car!"

BRUCE B., NV (2014 Mercedes-Benz C-Class)

"It lags quite a bit. I assume that is related to the turbo, but I don't like it."

Anonymous, CA (2014 Mercedes-Benz C-Class)

"Poor acceleration even when in sport mode. Large blindspots areas. This is the main reason I will not purchase a C class again unless I have blindspot monitoring system on the new car."

Anonymous, TX (2014 Mercedes-Benz C-Class)

"Great nav system"

Anonymous, NY (2014 Mercedes-Benz C-Class)


Includes seats, climate control, noise, and ride

What Owners Say

"Road sounds are waaaaaaayyyyyyy too loud, making it hard to carry on a conversation......"

Aileen H., CA (2014 Mercedes-Benz C-Class)

"One of the most comfortable rides of any car I have owned. Firm and supportive seats, very quiet. Essentially no engine noise at stops (even with the engine running)"

Anonymous, NH (2014 Mercedes-Benz C-Class)

"Seats are excellent in support and driving position for someone my size (5'9"). The car is the quietest I've ever had with very little road and wind noise. The ride is smooth and predictable."

David B., AL (2014 Mercedes-Benz C-Class)

"Very comfortable ride"

Terrell W., WI (2014 Mercedes-Benz C-Class)

"The Mercedes is very comfortable and the materials used in the cabin are generally good quality. It's nice car, but I can't escape the feeling that I'm driving a cut-rate S-Class."

Leslie H., NY (2014 Mercedes-Benz C-Class)

"Ride and interior comfort are outstanding. Entry is slightly challenging = I find that I have to go in head first."

Cynthia C., PA (2014 Mercedes-Benz C-Class)

"It is a very comfortable car and I rarely hear road noise."

Carol H., CA (2014 Mercedes-Benz C-Class)

"Run flat tires are extremely noisy"

Anonymous, ON (2014 Mercedes-Benz C-Class)

"It is a very stiff ride AND the road noise is LOUD!!!"

Aileen H., CA (2014 Mercedes-Benz C-Class)

"This car is very quiet and rides better than the sport versions but leans a bit more in the corners. The seats are quite comfortable and offer a wide variety of adjustments. The back seat is comfortable for adults with plenty of head room. It has a slightly sporty exhaust note."

Anonymous, MO (2014 Mercedes-Benz C-Class)

"The front seat (es. for driver) is excellent in all respects. the ride is firm, but not tiring and the handling under all conditions is excellent. Noise is minimal and what you would expect given the quality of the ride and handling."

R F., HI (2014 Mercedes-Benz C-Class)

"I love the driving experience of my 2014 C300 4MATIC Sport. The ride is supple on uneven pavement yet stiff when cornering. The engine is responsive to the throttle. The seats are the most comfortable I have experience; long trips are a breeze. The car is anquiet ride; outside noise is very low. I love the dashboard arrangement and controls. I specifically bought this year model because it did not have the large smart pad applied to the dash that looks like an after thought."

Kenneth S., PA (2014 Mercedes-Benz C-Class)

"Excellent quiet ride"

Anonymous, MA (2014 Mercedes-Benz C-Class)

"Good road feel and comfortable seating"

S C., IL (2014 Mercedes-Benz C-Class)

"The seating is no where near as comfortable as my 2008 c300."

Anonymous, CA (2014 Mercedes-Benz C-Class)

"Overall comfort"

NEIL R., NJ (2014 Mercedes-Benz C-Class)

"The sport suspension can be a bit hard riding at times, though it offers remarkable handling"

PATRICK C., OR (2014 Mercedes-Benz C-Class)

"road noise should be much better"

BEN C., CA (2014 Mercedes-Benz C-Class)

"They need to increase the level of pwer assist in the steering. Otherwise it is very responsive. The seats are hard. Not a car I would want to drive on a trip over 2 hours. Otherwise the ride is comfortable. And the engine has more than ample power."

JOHN W., TX (2014 Mercedes-Benz C-Class)

"comfort, handling, climate control, quietness"

HANK J., NJ (2014 Mercedes-Benz C-Class)

"Seats could be more contoured and offer more support"

Anonymous, MD (2014 Mercedes-Benz C-Class)


Did you get what you wanted relative to the price you paid?

What Owners Say

"Car was over priced for a vehicle with 5000 miles. Had problem with all four94) tires and rims."

Anonymous, FL (2014 Mercedes-Benz C-Class)

"Good all around car and decent value for the money and quality."

Anonymous, FL (2014 Mercedes-Benz C-Class)

"Great value for money. Easy to use controls. Good gas milage. Easily bottoms out over bumps. Good to drive. Reliable. Driver side wiper pulls back water at high speed and there's nothing Mercedes could do to fix it."

Anonymous, BC (2014 Mercedes-Benz C-Class)


Anonymous, ON (2014 Mercedes-Benz C-Class)

"Great purchase promotion base price plus no interest.."

RICHARD D., QC (2014 Mercedes-Benz C-Class)

"Absurdly expensive. Controls are very confusing. Dealer was awful. Did not disclose all charges."

Anonymous, MA (2014 Mercedes-Benz C-Class)


How it looks inside and out

What Owners Say

"It's great. Classic."

MARSHALL F., PA (2014 Mercedes-Benz C-Class)

"sleek look"

Anonymous, ON (2014 Mercedes-Benz C-Class)

"Beautiful styling, color and finish inside and out. Only 22000 miles. Perfect, like new condition. Well taken care of. Was a lease vehicle. No problems so far. Have had it only 2 weeks."

Anonymous, CO (2014 Mercedes-Benz C-Class)

"always get very positive comments on how well the car looks"

JOHN O., MN (2014 Mercedes-Benz C-Class)

"Sport package is absolutely beautiful."

STEPHEN L., MA (2014 Mercedes-Benz C-Class)

Would you buy this car again?

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Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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