In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"the camera just died, and had to be ordered from Germany, however the new one has noticeably better resolution"
Joe M., NC (2015 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)"Error message - collision avoidance and anti-skid not working - causes transmission to stick in 2nd gear - problem clears when engine restarted - no error message in message history"
Perry R., IL (2015 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)"MERCEDES-BENZ backordered a part to solve the problem. Still waiting for it. In the meantime most items work again"
Kurt S., PA (2015 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)"on occasion the center console display freezes when transitioning from reverse to forward. Usually the display will reboot itself after 30 sec or so and will work normally thereafter"
Anonymous, GA (2015 Mercedes-Benz C-Class C300 1.8-L 4 Cyl turbo)"Display froze, then flashed, then the COMAND system rebooted, again and again. This disables the rear camera, radio, everything. I was told that the issue was that the GPS had to be updated, which was repaired under warranty. Fortunately no problems since"
Joe M., NC (2015 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)"SEE PREVIOUS ANWER"
A M., AZ (2015 Mercedes-Benz C-Class C300 1.8-L 4 Cyl turbo)"The screen is black not displaying anything"
Anonymous, CA (2015 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)"Already addressed in that display screen was replaced under warranty."
Don P., TX (2015 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)"The Comand system evidently has its own dedicated battery. That battery failed twice in the first four months of ownership, leaving the screen black until battery could be installed"
Robert B., VA (2015 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)"sirius upgrade caused failure of the infotainment system for 6 weeks"
Barry S., CO (2015 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)"The GPS was not tracking location. The dealer had to adjust or re-plug GPS antenna"
Anonymous, CA (2015 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)"Traffic info does not work"
George P., CA (2015 Mercedes-Benz C-Class C300 3.0-L V6 turbo)"Was part of Command system previosly described"
Garrett A., NJ (2015 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)"When I needed it most, it just stopped working. I got the message " maps currently off line.""
Anonymous, CA (2015 Mercedes-Benz C-Class C300)"Slow, slow, slow. Difficult to use. Data entry is good with touch pad. About 1/4 of attempted inputs for tech companies in silicon valley, system lacks information/address on buildings that have been constructed and completed for 7+ years"
Carter C., CA (2015 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)"no voice control which means I have to take my eyes off the road to select the numbers to choose whom I want to call"
Anonymous, CA (2015 Mercedes-Benz C-Class)"The paired phone sporadically cuts out, making the in-vehicle Bluetooth useless"
Anonymous, NY (2015 Mercedes-Benz C-Class C300 3.0-L V6 turbo)"Sometimes it unpairs. Pairing is not intuitive. It takes a while to pair again, or it just comes back by itself, but not fun when driving."
Anonymous, IL (2015 Mercedes-Benz C-Class C300 1.8-L 4 Cyl turbo)"My phone often does not pair when I enter the car, resulting in missed calls. I re-pair it, but it often disconnects again."
Anonymous, NH (2015 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)"Radio did not work at all.It took 7 weeks to address the problem.We did have a loner for thje full length of time."
Anonymous, CT (2015 Mercedes-Benz C-Class C300 3.5-L V6)"SIRIUS BLAMED MERCEDES.....MERCEDES BLAMED SIRIUS....DISPLAY WENT OFF, REAR CAMERA AND BLUETOOTH DID NOT WORK.....RADIO DID NOT WORK......SIRIUS WOULD NOT CHANGE CHANNELS.....A THREE HOUR SOFTWARE RE-BOOT WORKED"
A M., AZ (2015 Mercedes-Benz C-Class C300 1.8-L 4 Cyl turbo)"It started with a message, 'Device Unavailable' on the infotain screen, Then after a while new message read, 'Please Wait', as if it was rebooting. All this time the radio, CD, and other devices are non-working. I took the car to the dealer and was told it was a known problem for this year C-class. They said a fix was available, but cause other problems if I have Sirius. Since I do not have a Sirius subcription, they reloaded the software that manages the radio, CD and ther devices. Problem was solved after that."
Anonymous, CA (2015 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)"This is usually addressed by the dealer when the car is in for recall or other service."
Anonymous, NH (2015 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)"buzzing and vibration during phone USge"
Anonymous, CA (2015 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)"It just doesn't recognize the commands. Wrong phone numbers chosen and dialed w/o verification, trying to find a location and it brings up a phone number. The voice recognition is terrible"
Anonymous, IL (2015 Mercedes-Benz C-Class C300 1.8-L 4 Cyl turbo)
"Complete failure of back up camera with 3600 miles on car"
A M., AZ (2015 Mercedes-Benz C-Class C300 2.0-L 4 Cyl turbo)