Product Reviews

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Mercedes-Benz CLA

2018
  • Road Test
  • Predicted Reliability
  • Predicted Owner Satisfaction
Don't let the three-pointed star confuse you. Most mainstream sedans, let alone a typical Mercedes-Benz, deliver a better experience than the CLA. The engine and transmission lack refinement. At first the powertrain feels unresponsive, then the power comes on abruptly. The ride is punishingly stiff, and the CLA is loud inside. Cabin access is difficult, and the well-appointed interior is cramped. The heavily promoted base price is something of a tease; buyers need to spend a lot on options to get the luxury features expected on a premium model. Prices can crest the $50,000 range for the 375-hp AMG CLA45 version, which sounds more exciting on paper than it feels behind the wheel. The CLA's best attributes are its handling agility and the 28 mpg overall we got from the 2.0-liter, turbo four-cylinder engine.
All Ratings & Reliability
2014-2017
2014 Redesign Year
Mercedes-Benz CLA 2017
The sleek and compact CLA250 is Mercedes' entry-level, front-drive, compact, four-door coupe. It has a nicely-finished cabin and fuel economy of 28 mpg is respectable. But the driving experience falls well short of a typical Mercedes. The 2.0-liter four-cylinder and seven-speed automatic lack refinement. It's quick, but power delivery is uneven. While fairly agile, the car rides stiffly. The cabin is noisy and cramped, especially in the rear, the view out is seriously impaired, and access is difficult both front and rear. Standard features include power front seats with memory, Bluetooth, forward-collision warning and a folding rear seat. The optional blind-spot monitoring system is an easy choice, as is the backup camera. All-wheel drive is also optional. The high-performance, 355-hp CLA45 tops the range. The 2016 models got an upgraded infotainment system with a larger standard screen and media interface capability,as well as standard dual-zone automatic climate control and keyless start.
Average Retail Price Trade-in Price Reliability Verdict Owner Satisfaction View Local Inventory
2017 N/A N/A
N/A
N/A
2016 $23,875 - $40,750 $20,200 - $36,100
N/A
N/A
2015 $21,225 - $32,475 $17,600 - $28,300
N/A
2014 $19,125 - $29,725 $15,500 - $25,580