You can feel the desire when Janis Joplin pleads, "Oh, Lord, won't you buy me a Mer-ce-des-BENZ?" But if the Mercedes had been the entry-level CLA four-door coupe, she might have reconsidered. The CLA looks like the real thing, with the proud three-pointed star on the grille and the sexy styling of the posh and costly CLS. But that's where the resemblance ends.
There are 4 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Car is low to the ground and front grill area very easily affected by pot holes and poor road conditions that appear to be commonplace nowadays. American roads are getting to the grade of a third world-wide country and yes I have driven cars all around the world!"

JEFF H., MD (2014 Mercedes-Benz CLA)

"In sport mode it is a blast to drive! The early warning systems (front impact, cars in blind spots) are very useful."

DANIEL E., IL (2014 Mercedes-Benz CLA)

"First rate handling with AMG components"

MARV L., OR (2014 Mercedes-Benz CLA)

"I hate the delayed start up when the car idles and goes into gas-saving mode."

Anonymous, NH (2014 Mercedes-Benz CLA)

"I don't like the ECO, engine shuts while idling."

DARIUS W., CA (2014 Mercedes-Benz CLA)

"Accleration using the sport mode is very good"

Anonymous, FL (2014 Mercedes-Benz CLA)

"Overall style,handling and quality. Very secure feeling driving this auto"

Anonymous, CA (2014 Mercedes-Benz CLA)

"This car has great handling & acceleration"

Greg C., WA (2014 Mercedes-Benz CLA)


Includes seats, climate control, noise, and ride

What Owners Say

"Very much a sporty ride and feel. Low seating can be a little difficult to get in and out of. Feel every bump with low profile tires. Sunroof has a persistent rattle/squeak that is irritating."

ROSS L., CA (2014 Mercedes-Benz CLA)

"The car was initially very harsh over any kind of pavement imperfection. After about 18 months it seemed to loosen up, and hasn't returned to the initial harshness. But it is still from the luxury car I thought I was buying."

Anonymous, NM (2014 Mercedes-Benz CLA)

"Rattling noise inside dash board. Had problems with acceleration. Mercedes repaired it for free. They said there was a recall for some small part at the gas pedal. All warning lights came on and stayed on till it got fixed."

ALFRED K., MS (2014 Mercedes-Benz CLA)

"Rough ride due to no flat tires. Low air dam scrapes road from inclined driveway. Not easy ingress and egress for driver, passenger, not to speak about rear seat passengers. Excellent gas mileage 35 mpg on highway with excellent acceleration. 4-cyl sounds busy going through all the gears."

Anonymous, NJ (2014 Mercedes-Benz CLA)

"The seats are among the most comfortable I've ever sat in."

ROBERT M., CA (2014 Mercedes-Benz CLA)

"I am a 6' 235# individual and find the M-B small. Bought it for my wife and she loves it, both confort and style."

Anonymous, IL (2014 Mercedes-Benz CLA)

"Seat comfort."

S S., FL (2014 Mercedes-Benz CLA)

"Ride is noisy due to lack of insulation and run flat tires."

CHRISTOPHER S., BC (2014 Mercedes-Benz CLA)

"Poor ride, cheap suspension"

Anonymous, MA (2014 Mercedes-Benz CLA)

"This car only has the sport suspension, which s not great in a front-wheel drive on less than optimum pavements"

Anonymous, AZ (2014 Mercedes-Benz CLA)

"The excellent acceleration and handling come at the expense of comfort. This car is pure "boy racer". it offer neither the ride comfort or quiet one normally expects from an MB product."

Ulrich M., ON (2014 Mercedes-Benz CLA)


Did you get what you wanted relative to the price you paid?


How it looks inside and out

What Owners Say

"Stunning looking, Front wheel drive a plus as is great mileage while still great acceleration and handling"

JAMES H., PA (2014 Mercedes-Benz CLA)

"shape, look"

Anonymous, CA (2014 Mercedes-Benz CLA)

"Sight lines are terrible. Blind spots. I am not tall; yet this is the first car where I have had to add a cushion to see!"

Anonymous, NH (2014 Mercedes-Benz CLA)

"Styling is great. Lots of comments."

DANIEL E., IL (2014 Mercedes-Benz CLA)

"Styling is outstanding. VERY good lines. I like it a lot"

ROSS L., CA (2014 Mercedes-Benz CLA)
No Data Available

Would you buy this car again?

2014 vehicles
Buick Verano
Lexus CT 200h
Mercedes-Benz CLA
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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