The CLA has a lot in common with the company's entry-level A-Class sedan. Even though the CLA is more expensive, the two cars share the same underlying mechanical design and look nearly identical from the front. Both cars also share an upscale pretense that our testers found is only skin deep. Whether you prefer the CLA's longer, tapered tail is a matter of personal preference.

Reliability

We expect the 2022 CLA to be less reliable than other new cars. This prediction is based on Mercedes-Benz's brand history and other similar models.

Predicted Reliability

No Detailed Data Available

Consumer Reports obtains its reliability data from a questionnaire that is sent to subscribers. In the questionnaire, we ask subscribers to note any problems with their cars that occurred in the past 12 months. They are asked to identify problems that they considered serious (because of cost, failure, safety, or downtime).

A typical model has about 200 to 400 samples for each model year. For some model years, typically those of older or less popular cars, we do not have a large enough sample size to provide results of statistical confidence.

There are several ways in which a savvy car buyer can still research the quality of a car.

Learn more about Car Brands Reliability
Learn How To Avoid A Lemon Car

Owner Reported Trouble Spots

No Data Available

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For this Rating, we averaged a model’s Overall Reliability for the newest three years, provided the vehicle did not change significantly in that time and hasn’t been redesigned for 2021. We include a prediction for a model that is new or has been redesigned, based on its reliability history or the manufacturer’s track record.
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