Mercedes-Benz E-Class - Consumer Reports

Mercedes-Benz E-Class


Current Model
The E-Class is quite nimble, making it fun to drive. However, its ride comfort, interior room, and controls are less impressive.
The 2.0-liter turbo four-cylinder engine and nine-speed automatic returned a very good 24 mpg overall. The car is quiet and handles with impressive agility. The ride is mostly comfortable, but the suspension struggles to smother some impacts. The infotainment system requires too many steps for common tasks, which can be distracting. When using steering-wheel controls, it's easy to end up changing a display or an audio selection. The seats are super-comfortable, and there is an optional massage feature. Fit and finish is meticulous. FCW, AEB with pedestrian detection, and BSW are standard. 2022 models get standard adaptive high-beam assist.
Road Test
Predicted Reliability
Predicted Owner Satisfaction
2017-2021
2017 Redesign Year
The redesigned E-Class delivers nimbler handling and better fuel economy than the previous generation. On the other hand, it dials back on ride comfort, interior room, and user-friendliness.
The E300's 241-hp, 2.0-liter turbo four-cylinder is linked to a nine-speed automatic. This combination works well, but it won't set your heart on fire. Then again, we got a commendable 24 mpg overall. The car is quiet and handles with newfound agility. Though the ride is comfortable, it lost some plushness. Inside, the dash features high-resolution displays, but the controls have grown more complicated. Even adjusting the seat's lumbar support is a multistep process done through the central controller and screen. New technology gives the E-Class the ability to follow the road and steer itself temporarily as a driver-assist feature. Changes for 2018 include new coupe and convertible body styles, powered by a 329-hp 3.0-liter turbocharged V6 hooked up to a nine-speed automatic. An E400 sedan also joins the line with the same powertrain as the new coupe and convertible. Finally, a fire-breathing AMG E63 S wagon and sedan are new, and get a 603-hp 4.0-liter V8 turbo. For 2019 the V6-powered version becomes E450. An E53 gets a mild hybrid setup with a straight six-cylinder engine. Changes for 2020 include a new name for the entry-level model, now called E350 instead of E300, and a boost in horsepower – now 255 hp. Also, blind spot warning is standard on all trims. 2022 models get a freshening with new tail lights and standard adaptive high-beam assist.
$62,525 - $115,825
Average Retail Price
RELIABILITY VERDICT
OWNER SATISFACTION
OWNER REPORTED MPG
$52,250 - $103,400
Average Retail Price
RELIABILITY VERDICT
OWNER SATISFACTION
OWNER REPORTED MPG
$44,075 - $95,525
Average Retail Price
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OWNER SATISFACTION
OWNER REPORTED MPG
$39,975 - $87,875
Average Retail Price
RELIABILITY VERDICT
OWNER SATISFACTION
OWNER REPORTED MPG
$33,625 - $52,925
Average Retail Price
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OWNER SATISFACTION
OWNER REPORTED MPG
2010-2016
2010 Redesign Year
Though it is refined and quiet, we didn't find the 2010 redesign as impressive as its predecessor. Handling is capable, but the steering isn't as communicative as it used to be.
Subsequent updates, including revised steering, moved the car back to benchmark status. Our diesel-powered BlueTec test model, (with the Luxury package), provided a more comfortable ride and surprisingly, better steering feedback. Interior accommodations are plush, with comfortable and supportive seats and excellent fit and finish. The Luxury trim is sporty enough; the Sport version has a very firm ride. A convertible, wagon, and coupe are also offered.
$25,625 - $54,375
Average Retail Price
RELIABILITY VERDICT
OWNER SATISFACTION
OWNER REPORTED MPG
$21,275 - $49,850
Average Retail Price
RELIABILITY VERDICT
OWNER SATISFACTION
OWNER REPORTED MPG
$18,725 - $47,525
Average Retail Price
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OWNER SATISFACTION
OWNER REPORTED MPG
$15,775 - $32,125
Average Retail Price
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OWNER SATISFACTION
OWNER REPORTED MPG
$13,500 - $28,050
Average Retail Price
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OWNER SATISFACTION
OWNER REPORTED MPG
$12,300 - $22,150
Average Retail Price
RELIABILITY VERDICT
OWNER SATISFACTION
OWNER REPORTED MPG
$11,175 - $18,825
Average Retail Price
RELIABILITY VERDICT
OWNER SATISFACTION
OWNER REPORTED MPG
2007-2009
2007 Redesign Year
In total, our testing proved the updated 2007 Mercedes E350 a delight to drive. We found it to be quite solid, with an inviting blend of luxury and practicality.
The E350 provides excellent ride comfort and agile handling. Rounding out the package is a beautifully constructed and roomy interior featuring supportive seats and good outward visibility. Still though, as is common among the higher-end German cars, we found some of the controls to be overly complicated.
$9,600 - $17,525
Average Retail Price
RELIABILITY VERDICT
OWNER SATISFACTION
OWNER REPORTED MPG
$8,275 - $14,800
Average Retail Price
RELIABILITY VERDICT
OWNER SATISFACTION
OWNER REPORTED MPG
$7,625 - $13,875
Average Retail Price
RELIABILITY VERDICT
OWNER SATISFACTION
OWNER REPORTED MPG
2003-2006
2003 Redesign Year
The E-Class had long been among the best cars CR has tested, traditionally combining a first-class cabin with agile handling and a smooth ride. Redesigned for 2003, the E-Class provides a superb driving experience, combining a very comfortable ride with agile handling, a quiet cabin, and excellent fit and finish.
However, we can't recommend the car. Demerits include a transmission that's a bit slow to respond and some awkward controls. The electronic braking system with "brake assist" makes brake modulation non-linear and touchy in some routine stops. Complaints also centered on awkward audio- and too easily unintentionally activated cruise controls.
$6,075 - $12,050
Average Retail Price
RELIABILITY VERDICT
OWNER SATISFACTION
OWNER REPORTED MPG
$4,600 - $10,150
Average Retail Price
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OWNER SATISFACTION
OWNER REPORTED MPG
$4,375 - $9,375
Average Retail Price
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OWNER SATISFACTION
OWNER REPORTED MPG
$3,775 - $8,200
Average Retail Price
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OWNER SATISFACTION
OWNER REPORTED MPG
1996-2002
Redesigned for 1996, the E-Class sedan and wagon offer precise handling, effortless performance, and an excellent ride. In fact, the E320 4Matic (AWD) wagon is one of the best vehicles we've tested.
Acceleration is spirited and fuel economy respectable. The seats are very comfortable. Engine choices over the years include a 3.2-liter V6, 4.2- and 4.3-liter V8s, an inline-6 turbodiesel, and a high-performance 5.5-liter V8. All are mated to a smooth five-speed automatic transmission.
$3,375 - $7,000
Average Retail Price
RELIABILITY VERDICT
OWNER SATISFACTION
OWNER REPORTED MPG
$3,250 - $5,875
Average Retail Price
RELIABILITY VERDICT
OWNER SATISFACTION
OWNER REPORTED MPG
$3,125 - $5,150
Average Retail Price
RELIABILITY VERDICT
OWNER SATISFACTION
OWNER REPORTED MPG
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