The Mercedes-Benz E350 is a comfortable, quiet and luxurious sedan, with a well-finished interior, comfortable seats and a substantial feel. We tested gasoline- and diesel-powered versions. Both deliver punchy performance with capable handling. Two trim packages are offered, Luxury and Sport; we purchased one of each.
    Alerts
    There are 9 recalls on this vehicle. Learn More.

    Reliability

    We expect the 2022 E-Class will be less reliable than the average new car. This prediction is based on data from 2019, 2020 and 2021 models. Select the used car model year to see reported issues with those similar past models.

    Overall Reliability
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot
    The 2011 Mercedes-Benz E-Class has been recalled 9 times by NHTSA. View Recalls
    Research Years * Redesign year
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    Overall Reliability Verdict
    NA
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    POTENTIAL TROUBLE SPOTS
    Engine Major
    NA
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    Engine Minor
    NA
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    Engine Cooling
    NA
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    NA
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    Transmission Major
    NA
    NA
    NA
    NA
    NA
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    Transmission Minor
    NA
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    Drive System
    NA
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    Fuel System
    NA
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    Electric System
    NA
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    NA
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    Climate System
    NA
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    NA
    NA
    NA
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    NA
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    Suspension
    NA
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    Brakes
    NA
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    Exhaust
    NA
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    Paint/Trim
    NA
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    NA
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    NA
    NA
    NA
    Body Integrity
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
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    Body Hardware
    NA
    NA
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    NA
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    Power Equipment
    NA
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    NA
    NA
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    In-car Electronics
    NA
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    NA
    NA
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    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

    Learn more about car Reliability.

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2011 Mercedes-Benz E-Class owners. The owner comments describe problems respondents experienced with this vehicle.

    Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Electronic or air suspension

    "The car drops very low when it has been parked. As soon as I start the engine a pump levels the car and I'm good to go. But it is a nuisance that the suspension drops."

    Vaughan V., TX (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "Suspension cable failed and led to a rough ride. Fixed quickly by replacing the cable."

    Anonymous, NH (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "There was a leak in the air compressor that was resolved by my local dealer"

    Anonymous, MA (2011 Mercedes-Benz E-Class E550 5.5-L V8)

    "Front airmatic struts went bad. They were replaced under aftermarket warranty which I bought with the car along with some oil leaks and engine mounts."

    Anonymous, CA (2011 Mercedes-Benz E-Class E550 5.5-L V8)

    "bellows lifting car leaked"

    Anonymous, NJ (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "Valve leak..... resulted in auto height not maintained when engine was off; fixed under warranty"

    Anonymous, CA (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "Trouble indicated"

    Anonymous, PA (2011 Mercedes-Benz E-Class E550 5.5-L V8)
    Power steering leaks

    "Power stearing reservoir was leaking. Replaced under extended warranty but power steering unit still making noise when turning"

    Herbert B., VA (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Shocks or struts

    "“Clunk” from the drivers side front suspension when going over a speed bump or other rough surface. Problem believed to be strut or strut mount....still being worked on."

    Anonymous, ON (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "Air attic suspension has problems with the air distribution manifold and individual air bags at the wheels"

    Anonymous, CA (2011 Mercedes-Benz E-Class E550 5.5-L V8)

    "Shock or strut replacement was not a major problem. Just was a replacement of normal wear and tear parts."

    Anonymous, TX (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)
    Springs or torsion bars

    "Rear Spring broke at 54000 miles just standing still."

    Frederick B., VT (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "A ‘clunk’ from the left from suspension when going over traffic bumps or road potholes. I am convinced that it is a loose mounting point in the front suspension....not solved yet."

    Anonymous, ON (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Tire wear is uneven

    "Car has v6 diesel and has so much torque, when used the rear tires wear on the inside edge providing short tire life."

    Frederick B., VT (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "Suspension does not seem to be able to handle the Blue Tec diesel 400 ft lbs of torque and and results in inner tire wear on right rear location. Alignment is to specifications. Dealer has no suggestions as to how to remedy the exciseeive uneven tire wear."

    Frederick B., VT (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)
    Wheel bearings

    "I've had to replace the front right wheel bearing twice. I've never had to do this on a car before."

    Vaughan V., TX (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    Fuel System

    Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

    What Owners Say

    Emission control devices (includes EGR)

    "Rebuilt the Blue Tec Diesel exhaust additive system. Don't recall the name of that additive ($1000.00)"

    Anonymous, NC (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "Blue-Tec diesel engine oil cooler. Coolant system needed to be replace at a cost of $1200."

    Anonymous, WA (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "Both front and rear NOX sensors were replaced. Mercedes-Benz Dealer refused to honor California one emission system."

    Cesar G., CA (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "Does not handle cold very well. Heater in the AdBlue system. Fails during cold wx. Not acting up in the summer. Car tritons to stop working, i.e. 16 starts remaining"

    Anonymous, MI (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "I gave 7ou that info last year."

    Anonymous, OR (2011 Mercedes-Benz E-Class E350 BlueTec 3.5-L V6)

    "EGR valve/system fouls, set check engine light. This has occurred frequently over the life of the car necessitating cleanings valve replacement and adjustments."

    Edmund P., NY (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "Heating element for the DEF fluid. Out of warranty but MB and dealer paid 100% for the replacement part and I paid labor cost Was out of warranty, I was satisfied. Will buy my 5th MB E Diesel in the future."

    Anonymous, RI (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "Emissions requirements for this vehicle are more annoying than cause any major issues that cause the vehicle to be inoperable. Sensors for the Diesel Exhaust Fluid keep giving false warnings when it could be that the NOX sensor needs to be cleaned or replaced. Then the notification messages pertaining to Diesel Exhaust Fluid don't always clear on their own despite doing all the necessary services and maintenance. Despite this, engine runs great and starts with no issues."

    Anonymous, TX (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "Check engine light, DEF Tank heater failure. Known unreliable part. $2,210 to replace"

    Anonymous, VT (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)
    Fuel pump

    "Fuel pump check engine light, Failed at dealer annual service"

    Anonymous, VT (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)
    Sensors (includes O2 or oxygen sensor)

    "Sensor in each manifold quit working approx. 2125.00 to repair. Instruction on dash said I had a problem but didn't explain it. I was approx. 800 miles from my destination. MB Dealer located and repaired. It took approx. 2 days for the parts to arrive."

    Anonymous, IA (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "I was not necessarily concerned about having a nox sensor but the diagnosis suggested that both the upper and lower sensors had failed or were going to fail at anytime. My concern was that it was going to cost over $1,500.00 to replace the parts. This is what I would expect for an entire exhaust system but this cost was for two sensors."

    Anonymous, SC (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "NO2 sensors both failed at approx. 85000 miles and were replaced. Both failed again 16,000 miles later necessitating full replacement again.."

    Edmund P., NY (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "NOX sensors failed, both upstream and downstream, about 6 months apart. About $1500 each. Local dealer didn't charge for second (rear) unit."

    Anonymous, BC (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

    What Owners Say

    Engine knock or ping

    "More prominent Diesel engine noise"

    Anonymous, IL (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "solenoid needed replacing"

    Anonymous, NJ (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Engine mounts

    "at 80o000 miles needed to replace motor and transmission mounts . dealer cost $1500"

    Ivan G., OR (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Oil leaks

    "Turbocharger oil cooler gasket leaks ($2500.00) Seals and gasket leaks on oil pan ($900.00)"

    Anonymous, NC (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "Oil cooler seal leaking. $20 part, @ 20 hrs of work at the dealer ship. Leaves large cakes of oil o my garage floor. Will never own this again.Sux!"

    Anonymous, MI (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "This is a Blue Tec diesel. Last year I reported a failure of the tank in the trunk that contains additive for the exhaust system. Now I have an oil leak in the engine oil cooling unit. That is a $2400 repair. I am told that those two problems are common to all Blue Tec vehicles."

    Anonymous, OR (2011 Mercedes-Benz E-Class E350 BlueTec 3.5-L V6)

    "The oil cooler gets warped due to excess heat of a diesel engine after about 100,000 miles. the oil leak is a major one. Because the oil cooler is located inside the engine, replacing it is labor intensive. This results in a $3000 repair, of which the part is only about $50."

    Alan F., TX (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "Minor oil leak. In the 10,000 miles driven not even a quart has leaked out. At this point think it may have been overfilled. Only issue is the spot on the driveway. Irritating."

    Garry P., NC (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "There was some minor oil leaks in the engine compartment. These were fixed under aftermarket warranty"

    Anonymous, CA (2011 Mercedes-Benz E-Class E550 5.5-L V8)

    Electric System

    Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

    What Owners Say

    Body control module

    "main control nub ( main nub that control the command center ) lots of tire rime problems"

    Ray G., MA (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Gauges

    "My battery wouldn't charge and the lack of voltage in the battery caused the entire electronics system ton malfunction. The convertible top because inoperative. I replaced battery and everything began working correctly"

    James P., FL (2011 Mercedes-Benz E-Class E550 5.5-L V8)
    Headlights

    "The headlights are quite difficult to replace. For the driver's side, you have to actually remove the tire to get to the headlight well. For the passenger side, it is quite a squeeze, though you don't have to remove the tire."

    Terrence B., DC (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "The passenger side headlight assembly had to be replaced due to a minor accident the car suffered (my fault) more than 4 years earlier, in which the entire front bumper assembly was replaced, but the problem with the headlight didn't become apparent until last fall. I would therefore not attribute this problem to the car, rather to my accident."

    Murl L., WA (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Tire pressure monitor

    "Front passenger side tire gauge failed. Then rear passenger side tire gauge failed"

    Clarence L., FL (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Warning lights

    "Blind Spot malfunctioned"

    Sanjay S., ON (2011 Mercedes-Benz E-Class E550 5.5-L V8)
    Wiper motor or washer

    "washer holder leaks. This is the 3rd MERCEDES-BENZ i have had that has this problem."

    Anonymous, AZ (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    Climate System

    Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

    What Owners Say

    A/C compressor

    "Had to replace compressor because it was not working properly."

    Anonymous, CA (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "Compressor failed - just out of warranty, but the dealer stepped up and covered 2/3 of the total cost"

    Jane C., GA (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "do not work"

    Juan C., CA (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Automatic climate control

    "The regulator failed. No air was blowing from the system. Mechanic told me this is a known issue with this vehicle."

    Anonymous, OH (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "do not work"

    Juan C., CA (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Blower (fan) motor

    "Blower motor just stopped working. Dealer replaced under our extended warranty"

    Anonymous, RI (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Evaporator

    "a/c not working"

    Anonymous, TX (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    Body Integrity

    Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

    What Owners Say

    Air or water leaks

    "SThis car is designed to direct water just in back of the hood and from the front windshield down to the ground. However, if for any reason that tube becomes plugged water enters the driver's side kick guard and fills the foot well with water. with lots of debris from trees like pine trees, this happens very easily."

    Anonymous, CA (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Seals and/or weather-stripping

    "Oil cooler seals were not good. Had to purchase a new oil cooler. $1000+"

    Randy-Anita G., TX (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "It was connected with the sun roof problem"

    Anonymous, CA (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Squeaks or rattles

    "The problem is due to the poor condition of the roads and streets in our city. Any other car might have totally rattled to pieces."

    Brad S., CA (2011 Mercedes-Benz E-Class E550 5.5-L V8)

    "Rattletrap"

    Anonymous, FL (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "the sliding top roof was not tight and had to be taken apart and sealed and reassembled. PS the model year is 2012, not 2011"

    Anonymous, CA (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Wind noise

    "Windshield not properly sealed in center - whistled at high speed"

    Anonymous, CT (2011 Mercedes-Benz E-Class E550 5.5-L V8)

    Brakes

    Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

    What Owners Say

    Normal routine brake wear

    "I find nothing unusual about normal brake wear. HOwever when I bought the car pre-owned from the Walnut Creek CA MERCEDES-BENZ dealer, they lied about how much brake wear it has on it. I replaced the brakes within only a few months after purchasing the car."

    Anonymous, CA (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "Normal wear and tear. No defective equipment."

    Anonymous, CT (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Regular brake failure

    "Corroded brake line caused brake fluid loss and unsafe/inoperable brakes."

    Anonymous, ON (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Rotors

    "Premature wear, vibration when braking due to high spots on the rotors. Only seem to get about a year on front rotors."

    Anonymous, MA (2011 Mercedes-Benz E-Class E550 5.5-L V8)

    "Replaced rotors 3 times front and back with original parts"

    Anonymous, GA (2011 Mercedes-Benz E-Class E550 5.5-L V8)
    Squeaking

    "rear brakes squeaking needed replacement"

    Anonymous, NJ (2011 Mercedes-Benz E-Class E350 3.0-L V6 diesel)

    In-car Electronics

    CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

    What Owners Say

    In-dash navigation system (GPS)

    "Dial for navigating the in dash system quit working."

    Anonymous, WA (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "Control knob was poorly designed - center shaft glued together. glue finally failed. Bought an aftermarket aluminum shaft. Installation was a challenge, but was able to do it myself."

    Anonymous, NY (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "impossible to use"

    Anonymous, BC (2011 Mercedes-Benz E-Class E350 BlueTec Unsure)
    Radio

    "Volume control on dash does not work properly (steering wheel control does work). It has come on randomly. The software update did not cure the radio problems but appears to have cured battery going dead."

    Anonymous, NC (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Software update fixes

    "battery would go dead with no logical explanation. Finally a software update appears to have solved the problem."

    Anonymous, NC (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    Engine Cooling

    Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

    What Owners Say

    Thermostat

    "Faulty coolant thermostat. Caused rough idling. Replaced at dealership."

    Anonymous, ON (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "Engine warning light came on. Took to garage for diagnosis. Replaced thermostat."

    Anonymous, NC (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "Coolant thermostat replaced during last tuneup due to malfunction"

    Anonymous, NH (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Water pump

    "Water pump leaking. Replaced at dealership."

    Anonymous, ON (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "Water pump failed while driving. Pulled off highway and called MERCEDES-BENZ who sent a ramp truck to take the vehicle to the nearest, 5 miles, service center. Water pump failed on a Sunday, repairs, which included shipment of a new pump, were completed before Tuesday noon."

    Anonymous, FL (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, leaks.

    What Owners Say

    Other/unsure

    "It was part of a recall by the dealer..was fixed under warranty"

    Warren T., CA (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "passenger side under seat alarmed and dealer said it had failed and needed to be replaced at my cost."

    Lance L., NY (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "recalled both driver and passenger airbags -- took over 3 years to be replaced"

    Anonymous, TX (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "Malfunction notice. Still unresolved."

    Anonymous, TN (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    Body Hardware

    Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

    What Owners Say

    Locks and latches

    "driver side door handle became disconnected inside of door"

    Anonymous, VA (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Seat controls - movement

    "Power Seat side adjustments did not work."

    Anonymous, FL (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Sunroof

    "panorama sun roof started clanking. Dealer estimated $6,000 to replace and reinstall. Ifound solution on the web for $750. needed to disassemble headliner and retighten cross bolt supports. Problem solved perfectly no recurrence in 9 months so far"

    Ivan G., OR (2011 Mercedes-Benz E-Class E63 AMG 6.3-L V8)

    "Sunroof glass rattles"

    Anonymous, FL (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    Transmission Major

    Transmission rebuild or replacement, torque converter, clutch replacement.

    What Owners Say

    Transmission rebuild or replacement

    "After major review of systems, dealer determined the noise was coming from transmission. Because car was out of warranty AND because we had always had MERCEDES-BENZ perform servicing, dealer AND MERCEDES-BENZ covered the full cost of the replacement transmission."

    Anonymous, FL (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    "MERCEDES-BENZ agreed to replace the entire transmission at no cost."

    Anonymous, FL (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    Paint/Trim

    Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

    What Owners Say

    Loose exterior trim or moldings

    "left front bumper housing completely came loose and fender separated without any accident."

    Anonymous, AZ (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Loose interior trim or moldings

    "Door trim and dash molding coming unglued. car was garaged all the time"

    Anonymous, FL (2011 Mercedes-Benz E-Class E550 5.5-L V8)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

    What Owners Say

    Turbo or supercharger

    "ERG valve was replaced after it was blocked. The high temp that the engine generates causes oil to break down and block the turbo drain opening."

    Anonymous, FL (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    "oil leak with air pump that caused an electrical problem and disabled the turbo"

    Anonymous, FL (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    Power Equipment

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

    What Owners Say

    Alternator

    "Car had about 23,000 when the alternator went out. Had to argue with the dealership, but they eventually replaced at no charge"

    Glenn D., CA (2011 Mercedes-Benz E-Class E350 3.5-L V6)
    Battery (not hybrid or electric)

    "Quit working"

    Anonymous, CA (2011 Mercedes-Benz E-Class E350 BlueTec 3.0-L V6 diesel)

    Transmission Minor

    Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

    What Owners Say

    Rough shifting

    "Sometimes it does not shift smoothly"

    Thaddeus D., SC (2011 Mercedes-Benz E-Class E350 3.5-L V6)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

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    This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
    Recalls
    PROVIDED BY
    AIR BAGS
    Aug 13, 2021
    An incorrect air bag may not function properly in a crash, increasing the risk of injury.
    Summary:
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
    What should you do:
    Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V638000
    Potential Number of Units Affected: 205
    AIR BAGS
    Jan 09, 2019
    An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
    Summary:
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
    What should you do:
    MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V010000
    Potential Number of Units Affected: 288779
    AIR BAGS
    May 26, 2016
    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Summary:
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
    What should you do:
    MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V363000
    Potential Number of Units Affected: 258163
    AIR BAGS
    Feb 11, 2016
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
    Summary:
    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
    What should you do:
    MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V081000
    Potential Number of Units Affected: 711159
    FUEL SYSTEM, GASOLINE
    Dec 03, 2012
    If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
    Summary:
    Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel filter flange, the fuel filter flange may crack when operated in high temperatures.
    What should you do:
    Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 12V557000
    Potential Number of Units Affected: 5800
    FUEL SYSTEM, DIESEL
    Oct 03, 2011
    DIESEL FUEL MAY BE DEPOSITED ONTO THE HIGHWAY AND CREATE THE POTENTIAL FOR A CRASH.
    Summary:
    MERCEDES-BENZ USA (MBUSA) IS RECALLING CERTAIN MODEL YEAR 2011 VEHICLES INCLUDING E-CLASS (212 PLATFORM), MANUFACTURED FROM JULY 2010 THROUGH FEBRUARY 2011, R-CLASS (251 PLATFORM), MANUFACTURED FROM APRIL 2010 THROUGH APRIL 2011, ML-CLASS (W164 PLATFORM), MANUFACTURED FROM JANUARY 2010 THROUGH MARCH 2011, GL-CLASS (X164 PLATFORM), MANUFACTURED FROM MARCH 2010 THROUGH MARCH 2011, AND MODEL YEAR 2012 S-CLASS (221 PLATFORM) VEHICLES. THE DIESEL FUEL FILTER MAY LEAK FROM THE AREA AROUND THE HEATING COMPONENT.
    What should you do:
    MBUSA WILL CONTACT OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE DIESEL FUEL FILTER IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2011. OWNERS MAY CONTACT MERCEDES-BENZ USA AT 1-800-367-6372.
    For more information:
    OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
    NHTSA CAMPAIGN ID Number: 11V496000
    Potential Number of Units Affected: 6872
    ENGINE AND ENGINE COOLING
    Apr 01, 2011
    WHILE WORKING IN THE ENGINE COMPARTMENT DURING ENGINE OPERATION, THE DAMPER RING COULD STRIKE AND INJURE THE PERSON REPAIRING THE VEHICLE OR A BYSTANDER.
    Summary:
    MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2011 E-CLASS MODEL W212 AND S212 VEHICLES MANUFACTURED FROM JULY 8, 2010, THROUGH JULY 12, 2010. INSUFFICIENT ADHESIVE BETWEEN THE VIBRATION DAMPER AND ITS INNER MASS DAMPER RING COULD CAUSE A SUDDEN SEPARATION OF THE INNER MASS DAMPER RING FROM THE VIBRATION DAMPER.
    What should you do:
    DEALERS WILL INSPECT AND REPLACE PARTS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 8, 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
    For more information:
    MERCEDES SAFETY RECALL NO. 2011030004.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
    NHTSA CAMPAIGN ID Number: 11V213000
    Potential Number of Units Affected: 41
    FUEL SYSTEM, OTHER
    Oct 29, 2010
    DIESEL FUEL MAY BE DEPOSITED ON ROADS AND MAKING THOSE ROADS SLIPPERY, INCREASING THE POTENTIAL FOR A CRASH.
    Summary:
    MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2011 M-CLASS, MODEL W164, GL-CLASS, MODEL X164, E-CLASS, MODEL W212, R-CLASS, AND MODEL V251VEHICLES. THE O-RING MAY NOT HAVE BEEN PROPERLY LUBRICATED IN ALL CASES. LACK OF LUBRICATION CAN LEAD TO LEAKAGE OF THE FUEL FILTER.
    What should you do:
    DEALERS WILL REPLACE THE FUEL FILTERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 24, 2010. OWNERS MAY CONTACT MERCEDES BENZ AT 1-800-367-6372. THIS CAMPAIGN HAS BEEN SUPERSEDED . PLEASE SEE RECALL CAMPAIGN 11V-496.
    For more information:
    OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
    NHTSA CAMPAIGN ID Number: 10V540000
    Potential Number of Units Affected: 2297
    STEERING
    Oct 04, 2010
    OWNERS MAY NOT HAVE SUFFICIENT CONTROL OF THE VEHICLE IN AREAS, SUCH AS PARKING LOTS, WHERE MAXIMUM POWER STEERING IS REQUIRED, INCREASING THE RISK OF A VEHICLE CRASH.
    Summary:
    MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2010 C-CLASS, MODEL 204, E-CLASS, MODEL 212, AND MODEL YEAR 2010-2011 E-CLASS COUPE/CABRIOLET MODEL 207 VEHICLES. THE POWER STEERING SYSTEM IN THE SUBJECT VEHICLES MAY FAIL DUE TO THE LOSS OF POWER STEERING FLUID.
    What should you do:
    DEALERS WILL CHECK AND RETORQUE THE CONNECTION FITTING FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 31, 2010. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
    For more information:
    OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
    NHTSA CAMPAIGN ID Number: 10V459000
    Potential Number of Units Affected: 85300
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