Long a luxury sedan benchmark, the E-Class places comfort, function and good reflexes above glitzy flash. Passengers are treated to a plush ride, comfortable and supportive seats, as well as an impeccably finished interior. Yet the driver's wants aren't neglected, with responsive handling, taut body control and ample power from the E350's 302-hp V6. This car pampers and proves it can dance as well.
Alerts
There are 6 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
NA
2003
NA
2004
2005
NA
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Rear side and head protection air bags standard from 2000. ESC standard from 2000.
Road Test

Long a luxury sedan benchmark, the E-Class places comfort, function and good reflexes above glitzy flash. Passengers are treated to a plush ride, comfortable and supportive seats, as well as an impeccably finished interior.

Yet the driver's wants aren't neglected, with responsive handling, taut body control and ample power from the E350's 302-hp V6. This car pampers and proves it can dance as well. While not overtly sporty, the Mercedes is athletic and has the chops to qualify as a sports sedan. Highly capable handling is aptly combined with great balance and composure. This makes it all the more commendable for serving up a fabulously cushy ride and an extremely quiet cabin too. Expect 21 mpg overall from a rear-wheel-drive E350.

Seating
2 front, 3 rear
Drive Wheels
AWD , Rear
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
wagon
convertible
coupe
sedan
Transmissions Available
  • 7-speed Automatic
Engines Available
  • 3-liter V6 turbodiesel (210 hp)
  • 3.5-liter V6 (302 hp)
  • 3.5-liter V6 hybrid (306 hp)
  • 4.6-liter V8 turbo (402 hp)
  • 5.5-liter V8 turbo (518 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2013 Mercedes-Benz E-Class owners. The owner comments describe problems respondents experienced with this vehicle.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Gauges

"Not laid out intiotativly. Difficult to use"

Anonymous, TX (2013 Mercedes-Benz E-Class E350 3.5-L V6)
Headlights

"lights failed twice"

William D., NC (2013 Mercedes-Benz E-Class E350 3.5-L V6)
Interior lights

"vanity light switch intermittent. was fixed under warranty. also sill lights stopped working but was fixed under warranty"

Fernando O., CA (2013 Mercedes-Benz E-Class E350 3.5-L V6)
Keyless entry

"Keyless door lock won't open some doors intermittently. Had it fixed once, but doing it again. Also Keyless trunk closing not reliable, trunk may re-open after finishes closing intermittenly"

Fernando O., CA (2013 Mercedes-Benz E-Class E350 3.5-L V6)
Tire pressure monitor

"False low pressure alarm"

Anonymous, FL (2013 Mercedes-Benz E-Class E350 3.5-L V6)

"The wiper motor went out"

Anonymous, TX (2013 Mercedes-Benz E-Class E350 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Had to have it aligned after 7000 miles, and then after 5000"

Anonymous, GA (2013 Mercedes-Benz E-Class E350 3.5-L V6)
Bushings

"Groaning noise when steering at full left lock while making a slow turn"

Anonymous, GA (2013 Mercedes-Benz E-Class E350 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Chassis and suspension failure! An expert came from Germany to re-weld and brace the rear bulkhead, because the factory spot-welds failed. They also had to replace rear suspension components. For the first 18 months I owned the car, it was in the shop for 9 months. Mercedes never gave me a loner car, while I was making payments on a new car that I could not drive. The car was returned to me with paint and interior damage! The problems are still not resolved! I consider this defect a safet"

Anonymous, CA (2013 Mercedes-Benz E-Class E550 4.6-L V8 turbo)

"The passenger seat developed an annoying vibration noise. We were able to correct it by retracting the electronic headrest"

Anonymous, MA (2013 Mercedes-Benz E-Class E350 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveline vibration

"This car boomed and vibrated at speed. It was so bad we sold it. I spent $1000 on new tires and it did not change"

Anonymous, FL (2013 Mercedes-Benz E-Class E350 3.5-L V6)
Transfer case

"Vibration on turning while going very slow. Forward and backward, right and left. Dealer determined it was the transfer case and replaced it. $$$"

Barbara H., PA (2013 Mercedes-Benz E-Class E350)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

"I mention the cylinder head only because of the removal to correct the gasket problem(s)"

William S., MA (2013 Mercedes-Benz E-Class E350 3.5-L V6)
Head gasket

"Mercedes service noticed some modest engine oil leakage last fall (2016) when it was in for routine maintenance. I dropped off the car to correct the problem expected to take less than one day, It was under warranty (just barely) so they gave me a loaner. It took several days...remove the head(s) to replace the gaskets, etc. It has been good since then, but I can't imagine what it would have cost"

William S., MA (2013 Mercedes-Benz E-Class E350 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine knock or ping

"The engine developed a miss-fire [not all of the cylinders firing] and the check engine light came on before I could get the car home from the dealer. The second time it happened, I was near the dealer and drove it in to the service department with the engine miss-firing and the check engine light on so they could witness it. They parked the car, shut off the engine and let it sit for a couple of days. When they started it back up, they claimed there was nothing wrong. However, the problem c"

Anonymous, CA (2013 Mercedes-Benz E-Class E550 4.6-L V8 turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

"When having my car power washed, part of the front fender paint peeled off that reflected a possible unreported accident from the previous owner"

Sandra C., WI (2013 Mercedes-Benz E-Class E350 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Windows

"Had to constantly resync the windows"

William D., NC (2013 Mercedes-Benz E-Class E350 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

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