Long a luxury sedan benchmark, the E-Class places comfort, function and good reflexes above glitzy flash. Passengers are treated to a plush ride, comfortable and supportive seats, as well as an impeccably finished interior. Yet the driver's wants aren't neglected, with responsive handling, taut body control and ample power from the E350's 302-hp V6. This car pampers and proves it can dance as well.
    Alerts
    There are 9 recalls on this vehicle. Learn More.

    Reliability

    We expect the 2022 E-Class will be less reliable than the average new car. This prediction is based on data from 2019, 2020 and 2021 models. Select the used car model year to see reported issues with those similar past models.

    Overall Reliability
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot
    The 2014 Mercedes-Benz E-Class has been recalled 9 times by NHTSA. View Recalls
    Research Years * Redesign year
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    Overall Reliability Verdict
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    POTENTIAL TROUBLE SPOTS
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    Drive System
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    Fuel System
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    Electric System
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    Climate System
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    Paint/Trim
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    Body Integrity
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    Body Hardware
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    Power Equipment
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    In-car Electronics
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    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

    Learn more about car Reliability.

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2014 Mercedes-Benz E-Class owners. The owner comments describe problems respondents experienced with this vehicle.

    Electric System

    Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

    What Owners Say

    Body control module

    "Car would not start, Car would not take a charge. It had to be towed to dealer for repairs."

    Anonymous, FL (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Main computer failed and needed to be replaced"

    Anonymous, NJ (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
    Exterior lights (other than headlights)

    "When I turn off the car, the lights don't automatically turn off. This has happened twice. Once it drained the battery. Once I caught it after a few hours, started the car, turned it back off and then the lights dimmed like normal"

    Rick V., CA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "one blinker out; probably due to headlight assembly failing"

    Anonymous, CA (2014 Mercedes-Benz E-Class E550 4.6-L V8 turbo)
    Headlights

    "auto high beam on/off sometimes does not work"

    Michael K., MD (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "active led headlight failed. $2900 for one new assembly!"

    Anonymous, CA (2014 Mercedes-Benz E-Class E550 4.6-L V8 turbo)
    Heated or cooled seats

    "Seat is MB Tex and tears at the seam because of design. 100 LB women drives this car 7k per year gently. Required replacing lower seat cover. $500 bill. Common problem with this faux leather seat. Dealer referred me to another place charging $900 for whole seat cover only option. Actually like the MB Tex but MERCEDES-BENZ should have at least a replacement program at dealers."

    Anonymous, GA (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Interior lights

    "The connector to the driver side light on the mirror had a loose connection that had to be corrected by Mercedes-Benz technicians. It was flickering on/off until the connection was repaired"

    Johnny R., IL (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Keyless entry

    "It stopped working."

    Harvey L., MA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "have to replace key fob battery too often"

    Anonymous, AZ (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Smart key (FOB) would not start car. Used second Key (while on vacation) and had to have new key reprogrammed at local dealer with software provided from Germany"

    Richard S., NJ (2014 Mercedes-Benz E-Class E350 4.6-L V8 turbo)

    "sometimes the touch feature works for keyless entry, sometimes not"

    Michael K., MD (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Hard to determine if car has shut off. ECO system hides when car still running. Left running overnight. Need to return to real keys."

    Anonymous, CT (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Tire pressure monitor

    "THE MONITOR WOULD NOT READ THE TIRE PRESSURE ALL THE TIME"

    Anonymous, OK (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Warning lights

    "The Engine Light went on (25500 miles). They said it was a sensor that had to be replaced but I had to make an appointment almost 1 month later because I needed a loner car, so they just turned the engine light off until I return next month."

    Anonymous, NJ (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Ghost warnings from parktronic system occasionally while driving and nothing is there"

    Brian A., AZ (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Warning light battery issues"

    Anonymous, CA (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "The check engine light had come on and did not turn off after several days. I took it into the dealership and they had to issue a software update for the Benz that corrected the problem"

    Johnny R., IL (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "warning lights needed reset at the dealer"

    Anonymous, CA (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "When activated, try turn signal would blink 3 times and stop. Only if I kept pressure on the stalk, would it blink."

    Anonymous, NY (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Wiper motor or washer

    "Wipers "stutter" when in use. In other words, they do not move smoothly across the windshield but rather in a jerky movement. The dealer has tried adjusting them, putting on different wiper blades, and nothing has helped. The dealer finally conceded that they had done all they could do."

    Anonymous, CA (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    Body Integrity

    Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

    What Owners Say

    Air or water leaks

    "Water leaked around the moon roof"

    Anonymous, TX (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "When I go the car wash water will come into the car under the dash on the passenger side. I took it to the dealer but it still leaks. I will be taking it back in for service. Oddly, I have not got a leak yet in the rain or if I spray the car with a water hose"

    Anonymous, NC (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "the integrity of the body is poor - air leaks and rain leaks"

    Anonymous, AR (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Water collected in the floor/under door area on passenger side"

    Pamela E., AL (2014 Mercedes-Benz E-Class E350 3.5-L V6 hybrid)

    "Water was pouring through the drivers side when it rained."

    Anonymous, AL (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "During rain, water leaked into one or more of the front distance sensors resulting in a system alarm. By phone, dealer asked me to stop and waits 5-minutes and re-try. I did, and the car operated normally. In addition, water leaks from the top-inside of the front windshield during moderate rainfall."

    Anonymous, MD (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Seals and/or weather-stripping

    "The door glass on drivers side does not fit precisely into the convertible frame leading to wind noise/leaks. 3 attempts by dealer made is slightly better, but not fixed."

    Anonymous, CA (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Squeaks or rattles

    "Suspension and steering squeeks have been a proble,"

    Anonymous, GA (2014 Mercedes-Benz E-Class E550 4.6-L V8 turbo)

    "It took some time but eventually discovered an issue with a loose hose within engine"

    Anonymous, FL (2014 Mercedes-Benz E-Class 3.5-L V6)

    "It has the glass roof and it was making lots of creaking noises and the headliner had to come down to torque the screws holding it."

    Larry M., NC (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "the rattles or terrible in this car - worst ever for a high end car"

    Anonymous, AR (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Rattle from sunroof cover"

    Roman M., ON (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "Overhead area where rear view mirror and lights are located rattles"

    Pamela E., AL (2014 Mercedes-Benz E-Class E350 3.5-L V6 hybrid)

    "Squeak on rear parcel shelf in passenger compartment."

    Anonymous, CA (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Some sort of fan noise inside cabin. Dealer said he fixed it with a new part under warranty, but it is not fixed."

    Anonymous, WV (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Wind noise

    "I hear road noises from weather stripping around some doors."

    Anonymous, MD (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "the wind noise and rattles in this car are terrible"

    Anonymous, AR (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Whistling noise coming through front of car. Mercedes had seen this before in some cars and was able to muffle the noise somewhat"

    Anonymous, OH (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "related to other problem. I did not know the source of the problem when I took it in."

    Anonymous, WV (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    In-car Electronics

    CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

    What Owners Say

    Backup or other camera/sensors

    "The battery went dead and I required a jump"

    Anonymous, CA (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Display screen freezes up

    "The screen stopped tracking my position in the navigation system and then the system started rebooting every few minutes. Since I have not been driving much the past several weeks, I have not yet had a complete diagnosis of the problem,"

    Anonymous, TX (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "The problem is with the Çommand' unit which controls all of the various separate units such as the radio, the GPS, etc. This command unit and repair is priced at approximately $5000. As much as I like the car it's hard to stomach repairing on a 6 year old car with less than 36000 miles."

    Anonymous, CA (2014 Mercedes-Benz E-Class E550 4.6-L V8 turbo)
    Display screen goes blank

    "Display would go dark intermittently. Sometimes when car is started, it would not come on. Sometimes while in motion, it would go blank for a few minutes."

    Anonymous, NY (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    External music device interface (e.g., smart phone, MP3 player)

    "When listening to music sometimes it will skip for a half a second"

    Marquis M., CA (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    In-dash navigation system (GPS)

    "It froze and stopped giving directions. I just paid $275 to update the Map some months earlier. It was under warranty and repaired claiming it needed a software update."

    Anonymous, NJ (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Map is not updated to indicate two Interstate Highway bridges (I-265 and I-65 Northbound that have been open for over two years."

    Anonymous, KY (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "It is very outdated and costs too much to update the software. I use my smart phone for GPS."

    Anonymous, AL (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "In navigation mode the screen is split down the middle with the left side illuminating normally and the right side illuminates much noticeably darker but still works. It's quite annoying and somewhat embarrassing."

    Anonymous, (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "For the past year the navigation display is upside down so it appears you are heading in the opposite direction than you actually are even though the directional indicator is correct."

    Anonymous, WA (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Phone pairing (e.g., Bluetooth)

    "It simply doesn’t work at random times."

    Richmond B., GA (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "When trying to voice dial both name the command would say my phonebook was empty. It took several calls and a visit to the dealer to re pair the phone to the car so that it reads the phonebook."

    Anonymous, WA (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Radio

    "occasionally the radio only stays on for 10 seconds. it reboots itself if you turn off the car for an hour"

    Eva G., IL (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Speakers

    "Driver side speaker crackled and the bass sound was disturbed. Center console speaker had electrical short"

    Anonymous, FL (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Rear speakers started popping and cracking even with the radio turned off. Smelled hot. M/B had to replace speakers and amplifier."

    Anonymous, KS (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Rear speaker apparently shorted, burning and noise"

    Anonymous, CA (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Speakers Blew and wiring started smoking"

    Anonymous, FL (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Steering wheel controls

    "For convenience the steering wheel lifts for exit and entry. It would stick in the up position. This was fixed under warranty with a new actuator."

    David P., MN (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "The steering wheel power tilt and telescoping column freezes / locks up and will not move in any direction. Makes difficult/dangerous for wife well it sticks in the up and in position. Steering wheel moves up for easy exit and entry but when getting in the vehicle it will not move staying in the awkward position"

    Teddy B., TX (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    Brakes

    Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

    What Owners Say

    Parking brake

    "lt had a defective parking brake actuator system which had to be replaced and I feel that caused the rotors to overheat and need replacement but the dealer would not replace them under warranty"

    Larry M., NC (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "parking brake shoe was rubbing. It took three repair trips to get it fixed properly"

    Kirk S., MN (2014 Mercedes-Benz E-Class E550 4.6-L V8 turbo)

    "Brake release slow or not releasing"

    Anonymous, CA (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Premature brake wear

    "There was a problem with premature brake wear of pads and rotors. Replaced 4 times in 25000 miles. Not due to my driving."

    Anonymous, GA (2014 Mercedes-Benz E-Class E550 4.6-L V8 turbo)

    "Warning light on dash indicated problem with brakes. Recently inspected and serviced (within 1,000 miles), dealer said new front brakes were needed (at 31,000 miles)."

    Anonymous, PA (2014 Mercedes-Benz E-Class)

    "4 sets of brake pads and rotors in 30000. Looks like this was a problem on this model, so MB has new pad and rotor part. Lousy dealer help on the problem. Kept trying to charge/and or negotiate with me on a clear product defect"

    Anonymous, (2014 Mercedes-Benz E-Class E550 4.6-L V8 turbo)

    "The front end is very heavy. I've learned to be very careful to not brake too hard."

    Anonymous, (2014 Mercedes-Benz E-Class E550 4.6-L V8 turbo)
    Pulsation or vibration

    "Caused by warped rotors as previously noted"

    Anonymous, KY (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Vibration is related to the warped rotors"

    Anonymous, NJ (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Rotors

    "Warped rotors - needed to be replaced but not under warranty. I've done ZERO hard stops, and feel this should have been a warranty item."

    Michael W., MA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "The rotors developed an uneven wear pattern. This resulted in a strong pulsation during moderate to heavy braking. The pads were only 35% worn."

    Gerald A., MA (2014 Mercedes-Benz E-Class E550 4.6-L V8 turbo)

    "The rotors warped at 27000 miles"

    Jack A., OH (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "The rotors developed an uneven wear pattern. The brakes shuddered during moderate to heavy breaking. Pads were about 30% worn."

    Gerald A., MA (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Rotors were warped and required replacing."

    Anonymous, MD (2014 Mercedes-Benz E-Class)

    "Rear Rotors warped. Started at about 60000 miles. Brakes completely redone, but after about 11 months AND 12000 MILES some pulsation is returning."

    Anonymous, KY (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Front rotors have a tendency to warp. This has happened to 2 pairs of 3 pairs of rotors including the OEM"

    Anonymous, NJ (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Alignment

    "REAR WHEEL ALIGNMENT NON-ADJUSTABLE CAUSING PREMATURE TIRE WEAR. INSTALLED AFTER MARKET CAMBER KIT THAT FIXED THE WEAR PROBLEM. VEHICLE HAD AN ACCIDENT."

    Anonymous, (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
    Bushings

    "squeak and makes a ton of noise"

    Caroline W., FL (2014 Mercedes-Benz E-Class E63 AMG 5.5-L V8 turbo)

    "Bushing in front left suspension cracked, causing squeaking but, per teh repair shop, also for part of the support bar to disengage from the wheel when turning the wheel sharply"

    Anonymous, OK (2014 Mercedes-Benz E-Class E63 AMG 5.5-L V8 turbo)
    Shocks or struts

    "Needed to replace front left strut, covered by warranty."

    Anonymous, FL (2014 Mercedes-Benz E-Class E63 AMG 5.5-L V8 turbo)
    Springs or torsion bars

    "Creaking from front end."

    Anonymous, CA (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Steering linkage (includes rack and pinion)

    "I got message saying power steering malfunction and it was impossible to turn wheel. They told me to turn off and then back on again. Still the same. Tow would take two hours and I was at my son's school. I went to the bathroom and tried again and it was okay. MERCEDES-BENZ said to bring it in as soon as possible. I drove home and made appointment. I had figured it was a glitch. When I talked to MB after it was fixed (under the extended warranty it was the rack and pinion steering and I could have lost total control of the car. Repair bill would have been $3,000 if it weren't covered."

    Anonymous, NY (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "The car was damaged before I bought it preowned. The previous owner had hit a curb and damaged a wheel and caused the linkage problems. MERCEDES-BENZ repaired the damage to my satifaction."

    Anonymous, AL (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Just received recall which sounds very involved [and lengthy time to repair] surrounding possible corrosion leading to steering failure. Not impressed!"

    Anonymous, ON (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Steering wheel vibration

    "Steering wheel vibration resulting from warped front discs. Vibration only occurs during braking. Resolved by only using gentle braking for a period of time. Reticent to perform hard braking in case warping reoccurs."

    Anonymous, (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
    Tie rods

    "worn on right side front"

    Anonymous, ON (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
    Tire wear is uneven

    "On my third set of tires. Excessive wear on the inner side of tires due to negative camber (about 1.3 degrees) on all tires. MERCEDES-BENZ says the adjustment is within specs but to do not expect the tires to last long. I was told the 30K miles I got on my last set was very good and is probably as much as I should expect. I do not want to have to buy tires every year so when the current tires near their end of life I intend to get rid of this MERCEDES-BENZ and get another brand of car"

    Anonymous, NC (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Last visit discovered tires almost bald on edges. Air pressure was correct. Paid for alignment. Too soon to know if problem fixed"

    Gerard S., NY (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
    Wheel balance

    "Tires did not ware evenly. Had to replace tires at 20,000 miles"

    Anonymous, CA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
    Wheel bearings

    "all warranty"

    Anonymous, ON (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    Paint/Trim

    Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

    What Owners Say

    Loose exterior trim or moldings

    "Rear deck spoiler became loose and the dealer was unable to correct it to my satisfaction though the fix was well documented on the internet. Probably more of a dealer problem."

    Paul S., FL (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "The low profile of the car causes the front portion beneath the front bumper to become loose & hang down."

    S H., FL (2014 Mercedes-Benz E-Class)

    "Fuel filler latch hinge needed replaced"

    R W., IL (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "The style of this car is so low to the ground in the front that touching a curb or a wheel barrier in a parking lot will remove the trim and generally damage the front. Cost $500 each time. I have had to do this twice in 8 months. Now I back into parking spaces whenever possible to avoid contact with curbing. There are no sensors for this"

    Malcolm-Donna W., NY (2014 Mercedes-Benz E-Class E550 5.5-L V8 turbo)

    "The small spoiler is only held on by double sided tape it is coming off on one side"

    Anonymous, CA (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Loose interior trim or moldings

    "The seat handle used to pull the seat forward was metal that decayed to the point where it was sharp to the touch. The dealer said the fix was to replace the entire seat."

    Anonymous, (2014 Mercedes-Benz E-Class E350 Unsure)
    Paint (fading, chalking, cracking, or peeling)

    "Plastic Buttons peeling and paint fading"

    German D., NC (2014 Mercedes-Benz E-Class E250 BlueTec 3.5-L V6)

    "The paint on the rear bumper started cracking without no physical damage to the vehicle or bumper. It looks like the a spider web type pattern."

    Johnny R., IL (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "A lot of chips"

    Mark L., KY (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "trim in the outside rear cracking and peeling"

    Myrna G., MD (2014 Mercedes-Benz E-Class)

    Fuel System

    Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

    What Owners Say

    Emission control devices (includes EGR)

    "Turbo return hose. Only emission part not under warranty at the time."

    Anonymous, CA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "Don't understand what has been wrong but there have been all sorts of problems requiring lots of shop time and loaner cars"

    Anonymous, LA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "Car is a diesel and started dumping Diesel Exhaust Fluid (DEF). This required replacing the DEF heating and injection system, as well as the regeneration section of the exhaust system. I had purchased an extended warranty which covered the cost completely but it would have been $5,300 without the coverage."

    Anonymous, PA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "DEF System malfunction, able to self-correct. Flexible charge tube to inter-cooler for turbocharger prematurely aged and cracked requiring replacement."

    Anonymous, NC (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
    Fuel injection system

    "Don't understand the mechanics. Refer to last comment"

    Anonymous, LA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "The check engine light came on and it required extensive work by MERCEDES-BENZ to replace different parts of the fuel system until the light went off. This cost nearly 4K in repair bills."

    Anonymous, MA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
    Sensors (includes O2 or oxygen sensor)

    "I have a diesel and something went wrong with Blu liquid mixer with the exhaust and had to be replaced., Covered by warranty"

    Jim P., CA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "These sensors have now been replaced two times in the two years I've owned the car. Luckily they were included in my CPO warranty. However, that warranty expires in two more years and I worry about having to pay for these unreliable items out of my own pocket"

    Michael H., WA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "Diesel Emission Fluid sensor and pump went bad. Parts and labor"‿out of warranty"‿was $2400 to repair"

    Anonymous, (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "Problem was annunciated via the check engine signal; it was promptly diagnosed and repaired by my local dealer"

    Anonymous, TX (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    Climate System

    Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

    What Owners Say

    A/C compressor

    "Magnetic clutch failure. Part was $800, but covered under warranty. Had to wait 3 days for part to arrive"

    Michael M., OH (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Started in summer of 2019. Covered and fixed under warranty."

    Anonymous, (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Compressor failed. Coupled with failure of intake valve for climate system. Over one week at dealership to repair. Covered completely with extended (7 year, 100k mile) warranty."

    Anonymous, MO (2014 Mercedes-Benz E-Class E550 4.6-L V8 turbo)
    Blower (fan) motor

    "It stopped blowing, and they picked up my car, gave me a loaner. The next day they returned my car with a new blower motor"

    Stephen E., OH (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "Fan made clicking noise"

    Philip K., MI (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Noise from the motor"

    Anonymous, FL (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Heater system

    "Required a higher setting than I expected to get it to work."

    Anonymous, NC (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Refrigerant leaks

    "We were on a long trip in early January, and and it was a warm (80+), sunny day. After several hours of driving, we noticed the A/C was not cooling. There was little air coming from the vents. I turned off the system for a couple of hours, and the problem cleared. It appeared the evaporator coils had iced up, and leaving the system off allowed them to clear. I have not been driving much since then and have not had a complete diagnosis of the problem yet."

    Anonymous, TX (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    Transmission Minor

    Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

    What Owners Say

    Rough shifting

    "When transmission does not upshift properly, downshifts can be extremely rough"

    Lloyd H., MA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "Had to take to the dealer twice"

    Michael M., OH (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "hard shift from 3rd to 4th gear on acceleration & from 5th to 4th gear on deceleration. Transmission SW needed an update, but was not obvious to the mechanic"

    Michael H., WI (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Occasionally the transmission shifts with a thud/klunk. The transmission was replaced with a rebuilt one and the new one had this problem. MERCEDES-BENZ should have replaced it with a new transmission instead of a rebuilt one."

    Anonymous, GA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
    Transmission computer

    "Transmission at time will not higher than 5th gear"

    Lloyd H., MA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "Needed a SW up-date to 'fix' the rough shifting. The service technician really had to dig to learn about the released SW up-date to fix this issue"

    Michael H., WI (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "When taking my foot off the brake after the car had shut itself off to conserve fuel at a stop light, as the engine restarted automatically the car would lurch forward and a loud sound was audible in the cabin. At this time a message would display on the instrument cluster saying the pre-safe system to deal with a collision was inoperable. Obviously both issues were very disquieting and I immediately too k the car in for service. The tech said they needed to update the transmission computers sof"

    Michael H., WA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
    Transmission sensor or solenoid

    "Car wouldn't shift into gear from Park to Drive or Reverse"

    Anonymous, MD (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    Transmission Major

    Transmission rebuild or replacement, torque converter, clutch replacement.

    What Owners Say

    Transmission rebuild or replacement

    "Had intermittent jerky shift between 3rd and 4th gears. Sometimes had clunk downshift between 3rd & 2nd during rapid slowdown. They had to remove the transmission and replace the component that controlled the shifting. Took 2 weeks due to parts ordering. Had loaner at no charge during the entire repair, so minimal inconvenience. Was glad they found it, considering it was intermittent."

    Anonymous, MD (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Car engine stopped when going from gear 6 to gear7; rough shifting in reverse; transmission controller repaired once & problem continued so transmission was rebuilt"

    S H., FL (2014 Mercedes-Benz E-Class E550)

    "took dealer 3 visits and almost a month in the shop to finally replace the entire transmission. Initially replaced just the torque converter--but that did not fix the problem/ vibration.Apparently the mercedes warranty people took alot of time to OK each step!! (per the dealer)"

    Anonymous, IL (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Had noticed some rough shifting previously and this was corrected by reprograming the transmission. JUST before my extended warranty expired, I noticed the transmission was shifting 6 seconds after I came to a complete stop. The dealer tried fixing the issue by replacing the driveshaft (???) and ultimately ended up rebuilding part of the transmission. All costs were covered by the warranty."

    Anonymous, PA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "there was vibratio on steering. they had to replace the transmission TWICE last year/ 2019 on the 2014. they had replaced the transmission once (som years ago) on the 2013 MB wagon (this survey has 2014 twice)"

    Anonymous, IL (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "this is the same as prior, as I have a 2013 and a 2014."

    Anonymous, IL (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "The transmission had to be replaced. They did not put in a new one even though is was under warranty. the new transmission occasionally shifts with a klunk. Also, had check engine light as a result of sensor problems and this was fixed under warranty."

    Anonymous, GA (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

    What Owners Say

    Engine computer

    "PRE-SAFE Functions light came on. The engine would shut down and you could only drive about 10MPH. Took it in 3 times to fix it and it still worries me. Then the Check Engine light came on. The car started to run very rough. Needed an updated Engine Computer Fix. One or more cylinders were not firing. I just had a B Service and the dealership wanted to charge me for the update."

    Anonymous, KS (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Start stop feature ceased to function, repaired, and failed again. Have left it failed. ANNOYING!"

    Roger C., ON (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Engine knock or ping

    "Related to spark plugs"

    Anonymous, PA (2014 Mercedes-Benz E-Class E63 AMG 5.5-L V8 turbo)
    Engine mounts

    "Loud engine noise was detected during the year. It got progressively worse. Appears that engine mounts have a tendency to fail in this vehicle. Engine mounts were replaced, which is an expensive repair."

    Anonymous, TX (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Worn out and collapsed at 75000 miles. Clunking and vibrations under acceleration, needed to replace all three mounts. Cost $1700 ... this wear seems very premature. I wonder if how much is due to the extra wear of the mandated stop/start system. Certainly not worth saving a few dollars of fuel for the cost of the mounts."

    Anonymous, WI (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Worn prematurely, even though I drive mostly on very well maintained interstate highways, cost over $1700 to replace. All three were replaced although only one was fully collapsed. Engine smoothness had gradually become coarse, fully fixed with new mounts."

    Anonymous, WI (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Oil leaks

    "Two engine mounts failed on vehicle. Both leaked oil (yes I didn't realize an engine mount had oil in it until the dealer explained it to me.)"

    Anonymous, NJ (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, leaks.

    What Owners Say

    Other/unsure

    "sensor failed, replaced at no cost to me."

    Anonymous, AB (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "Apparently it was an issue with the electrics"

    Anonymous, FL (2014 Mercedes-Benz E-Class 3.5-L V6)

    "One of the sensors failed due to water infiltration and had to be replaced"

    Alberto D., MD (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Blind spot sensor failed (see above)"

    Alberto D., MD (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Sometimes it gives a warning for no reason, sometimes it simply doesn’t work."

    Richmond B., GA (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "Warning to have vehicle serviced for this problem, covered under warranty."

    Bernard B., DE (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    Body Hardware

    Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

    What Owners Say

    Doors or sliding doors

    "damage due to vehicle contact w/building"

    Dominick B., TX (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Seat controls - movement

    "Loose connection easily fixed"

    R W., IL (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Sunroof

    "Weather stripping around edge of sunroof had deteriorated considerably. Dealer fixed under warranty (2 months left). It cost MERCEDES-BENZ $1840 to redo weatherstripping."

    Anonymous, CA (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "The dealer just fixed the loose panoramic roof."

    Anonymous, NY (2014 Mercedes-Benz E-Class E550 4.6-L V8 turbo)

    "The seal around the sunroof loosened, causing a creaking sound like something was coming apart."

    Anonymous, CA (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

    What Owners Say

    Differential

    "defective and replaced - twice. Created significant noise. Secondarily it ruined front axles and front tires, which were also replaced under warranty"

    Anonymous, FL (2014 Mercedes-Benz E-Class E550 4.6-L V8 turbo)
    Driveshaft or axle

    "Had to replace right front axle"

    Anonymous, VA (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    "The axle had to be completely replaced after it was bent due to changing road conditions in a construction zone. The dealership had to replace the knuckle."

    Johnny R., IL (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Electrical failure

    "stop/start stopped working."

    Anonymous, ON (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Transfer case

    "a slight judder on backing up alerted me to the transfer box malfunction. The repair was covered by warranty, but according to the dealer, would have cost more than $5,000 if I had to pay for it"

    Anonymous, NY (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    Power Equipment

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

    What Owners Say

    Battery (not hybrid or electric)

    "Auxilliary battery malfunction, replaced at no cost to me, car runs good"

    Anonymous, AB (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "Auxiliary battery failed and was replaced under warranty"

    Anonymous, OH (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Spark plugs or wires failure

    "Batteries had to be replaced as part of 40000 miles maintenance. They were replaced at 52000 miles"

    Anonymous, PA (2014 Mercedes-Benz E-Class E63 AMG 5.5-L V8 turbo)
    Starter

    "Starter works, stop/start feature failed twice. I will not repair again as out of warranty. ANNOYING!"

    Roger C., ON (2014 Mercedes-Benz E-Class E350 3.5-L V6)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

    What Owners Say

    Cylinder head

    "The cylinder coil malfunctioned?"

    Mark L., KY (2014 Mercedes-Benz E-Class E350 3.5-L V6)
    Turbo or supercharger

    "Hose split and was replaced free of charge. Car worked but shifted erratically due to air hose being split and loss of power associated issue. Fixed at my convenience and in less than 2 hours."

    William C., FL (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    "Turbocharger hose developed a small crack causing it to lose power and shift erratically. Hose was replaced and car runs fine."

    Anonymous, NC (2014 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

    Engine Cooling

    Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

    Compare 2014 Models

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    This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
    Recalls
    PROVIDED BY
    AIR BAGS
    Aug 13, 2021
    An incorrect air bag may not function properly in a crash, increasing the risk of injury.
    Summary:
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
    What should you do:
    Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V638000
    Potential Number of Units Affected: 205
    COMMUNICATION
    Nov 01, 2019
    An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
    Summary:
    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
    What should you do:
    MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V787000
    Potential Number of Units Affected: 24226
    AIR BAGS
    Jan 09, 2019
    An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
    Summary:
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
    What should you do:
    MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V010000
    Potential Number of Units Affected: 288779
    AIR BAGS
    Oct 06, 2017
    If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
    Summary:
    Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
    What should you do:
    MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V627000
    Potential Number of Units Affected: 495290
    AIR BAGS, ELECTRICAL SYSTEM
    Mar 14, 2017
    If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
    Summary:
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
    What should you do:
    MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V177000
    Potential Number of Units Affected: 51
    STEERING
    Dec 14, 2016
    If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
    Summary:
    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
    What should you do:
    MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V899000
    Potential Number of Units Affected: 70
    FUEL SYSTEM, GASOLINE
    Nov 24, 2015
    If the fuel feed line has the incorrect flare fitting, the connection between the fuel hose and the fuel feed line might develop a leak or may completely disconnect. Leaking fuel in the presence of an ignition source increases the risk of a fire and if the fuel feed line disconnects, the vehicle would stall, increasing the risk of a crash.
    Summary:
    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2014 E350 and E350 4Matic sedans manufactured June 4, 2014, to July 9, 2014. The affected vehicles were built with a fuel feed line that has a single flare fitting instead of a double flare fitting.
    What should you do:
    MBUSA will notify owners, and dealers will install the correct fuel line, free of charge. This recall began on January 11, 2016. Owners may contact Mercedes-Benz customer service at 1-800-367-6372.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 15V792000
    Potential Number of Units Affected: 809
    STRUCTURE
    Feb 13, 2015
    If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
    Summary:
    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
    What should you do:
    MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 15V088000
    Potential Number of Units Affected: 147224
    ENGINE AND ENGINE COOLING
    Dec 01, 2014
    Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
    Summary:
    Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles manufactured February 28, 2014, to November 10, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
    What should you do:
    Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2014120002.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V762000
    Potential Number of Units Affected: 4871
    Check Vehicle for Unrepaired Recalls
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    Enter a valid 17-character VIN
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