Long a luxury sedan benchmark, the E-Class puts comfort, function, and good reflexes over glitzy flash. Passengers are pampered by a plush ride, extremely comfortable and supportive seats, all ensconced within an impeccably finished interior. Cruising in an E-Class is a relaxing, satisfying way to munch the long distance miles.
Alerts
There are 8 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Emissions
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
NA
2003
NA
2004
NA
2005
NA
2006
2007
NA
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
NA
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
NA
2003
NA
2004
NA
2005
NA
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Rear side and head protection air bags standard from 2000. ESC standard from 2000.
Road Test

Long a luxury sedan benchmark, the E-Class puts comfort, function, and good reflexes over glitzy flash. Passengers are pampered by a plush ride, extremely comfortable and supportive seats, all ensconced within an impeccably finished interior. Cruising in an E-Class is a relaxing, satisfying way to munch the long distance miles. Yet the driver's wants aren't neglected, either, with responsive handling, taut body control and ample power from the E350's 302-hp V6. Clearly, the E-Class not only pampers but proves it can dance as well. While not overtly sporty, the E-Class is athletic and even on a track proves to have the chops that would qualify it as a sports sedan. Ultimately, it possesses highly capable handling with great balance and composure. And that makes it all that more commendable serving up a fabulously cushy ride and an extremely quiet cabin. Expect 21 mpg overall from a rear-wheel-drive E350.

Both Luxury and Sport trim levels are offered. We've tried both and prefer the Luxury, which has a more comfortable ride and less tire noise. Regardless of which you choose, upright styling brings big windows and great visibility. Although not exactly simple, the controls are among the easiest in a luxury sedan.

Seating
2 front, 3 rear
Drive Wheels
AWD , Rear
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
wagon
convertible
coupe
sedan
Transmissions Available
  • 7-speed Automatic
Engines Available
  • 2.1-liter 4 turbodiesel (195 hp)
  • 3-liter V6 turbo (329 hp)
  • 3.5-liter V6 (302 hp)
  • 4.7-liter V8 turbo (402 hp)
  • 5.5-liter V8 turbo (577 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Mercedes-Benz E-Class owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"windows that needed adjustment to close correctly"

Anonymous, CT (2016 Mercedes-Benz E-Class E400 3.0-L V6 turbo)

"Water drain from windshield clogged and leaking into passenger side cabin"

Anonymous, GA (2016 Mercedes-Benz E-Class E350 3.5-L V6)
Seals and/or weather-stripping

"Service performed (filter changes) that were not sealed up correctly so water leaked at base of windshield when taken through car wash. Fixed at dealer no charge."

Anonymous, FL (2016 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
Squeaks or rattles

"When the vehicle backs out slowly from an inclined driveway and sidewalk ramp, the vehicle makes one or two cracking noises as though the frame and windshield areas are being stressed from movement of the car."

Anonymous, CA (2016 Mercedes-Benz E-Class E350 3.5-L V6)

"Car had multiple rattles. One in the driver's door is still there after multiple trips to dealer"

Anonymous, UT (2016 Mercedes-Benz E-Class E63 AMG 5.5-L V8 turbo)

"Unusual noise when closing convertible top"

Anonymous, NC (2016 Mercedes-Benz E-Class E400 4.7-L V8 turbo)

"brakes needed to be re surfaced"

Anonymous, AZ (2016 Mercedes-Benz E-Class E400 3.5-L V6)

"Rattle in the transmission gear selector arm"

Anonymous, NC (2016 Mercedes-Benz E-Class E350 3.5-L V6)

"Shortly after purchasing this car in September 2017, I observed a fairly consistent and extremely annoying vibration/rattle which seemed to emanate from the headliner. I quickly discovered that pushing up on the headliner along the sides of the panorama roof would mute the noise. The dealer dropped the headliner several times, and once even replaced it entirely, but was unable to identify the cause. Eventually, I found that gently pressing upward on the mesh fabric roller shade for the panorama roof would also mute the noise, as would retracting the shade entirely. I then advised the dealer that I suspected the source was the roller shade or the housing for it at the rear of the panorama roof. Finally, I convinced the shop foreman to drop the headliner again and replace the roller shade. After having repeatedly gone in and out of service throughout the entire 2.5 years of my ownership (in 2019, my car literally spent as much time at the dealer as it did in my garage), replacing the roller shade in January 2020 finally fixed the problem. The car also exhibits a creaking/groaning sound from the driver's seat bolster control pod, which is located between the seat bottom and the center console. This noise was also first observed shortly after purchasing the car. It is intermittent, and the dealer has made repeated attempts to address it, and although it seemed to have been eliminated about six months ago, the noise returned when I picked up the car after the roller shade replacement. All of the above described work was performed under warranty, at no cost to me."

Anonymous, FL (2016 Mercedes-Benz E-Class E400 3.0-L V6 turbo)
Wind noise

"After about 70 MPH, you can hear a whistling noise coming from the outside of the top front windshield area. Unsure of exact location but it can be heard even when playing music at an average level."

Anonymous, CA (2016 Mercedes-Benz E-Class E350 3.5-L V6)

"Some whistling noise from front end when traveling at highway speeds"

Anonymous, NY (2016 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

"Problems with top fitting"

Anonymous, NC (2016 Mercedes-Benz E-Class E400 4.7-L V8 turbo)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

External music device interface (e.g., smart phone, MP3 player)

"Cannot be paired with IPhone"

Sandra J., NJ (2016 Mercedes-Benz E-Class E350 3.5-L V6)
In-dash navigation system (GPS)

"Very unintuitive and difficult to use. I use Google on my phone instead"

Anonymous, CA (2016 Mercedes-Benz E-Class E350 3.0-L V6 turbo)
Radio

"Would cut out then come back on shortly. Now it has been ok for awhile"

James T., FL (2016 Mercedes-Benz E-Class E350 3.5-L V6)
Routine software updates

"Navigation is out of date. Dealer tells us that the update is too buggy to be installed."

Anonymous, OK (2016 Mercedes-Benz E-Class E400 3.0-L V6 turbo)

"One AM the speedometer failed to work correctly. I needed to replace the car's computer due to malfunction. It wa under warranty."

Anonymous, ME (2016 Mercedes-Benz E-Class E350 3.5-L V6)
Software update fixes

"Car died battery had to be replaced problems also with the Wifi were. Resolved"

Anonymous, SC (2016 Mercedes-Benz E-Class E350 3.5-L V6)
Voice control commands

"Unable to raise the volume of an incoming or outgoing phone call."

Anonymous, CA (2016 Mercedes-Benz E-Class E350 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Cruise control

"Felt like we were being hit from behind. Bad sensors. Blind spot detectors also failed. Critical problem Run Flat Tires. Please contact roypeck@juno.com"

Roy P., TX (2016 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
Heated or cooled seats

"Problem with seat motor on passenger seat"

D M., CA (2016 Mercedes-Benz E-Class E400 3.0-L V6 turbo)
Keyless entry

"The key would not start the car and the battery was fully charged"

Anonymous, NY (2016 Mercedes-Benz E-Class E350 3.5-L V6)
Tire pressure monitor

"Warning occur when weather cools, dealer says no big deal."

Sol S., FL (2016 Mercedes-Benz E-Class E350 3.5-L V6)
Warning lights

"Various warnings appear on the dash display, beeps also occur whilst driving. Most rectify themselves. Too much electronic crap."

Sol S., FL (2016 Mercedes-Benz E-Class E350 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Convertible top

"Unable to open or close because of mis-aligned system."

Anonymous, MA (2016 Mercedes-Benz E-Class E400 3.0-L V6 turbo)
Doors or sliding doors

"Sensor on automatic tailgate on wagon was broken. Took more than a week to get part and fix"

Dennis F., CA (2016 Mercedes-Benz E-Class E350)
Glass defects

"Glass body panel above the windshield blew out"

Frank T., CA (2016 Mercedes-Benz E-Class E400 3.5-L V6)

"Front windshield started to leak. Tried to repair and broke window and had to replace. Determined that when the car was manufactured they hadn't sealed the windshield completely causing it to leak."

Anonymous, CA (2016 Mercedes-Benz E-Class E350 3.5-L V6)
Locks and latches

"Gas tank door either wouldn't open or wouldn't close. Had both problems. Cover came off while trying to open."

Anonymous, CA (2016 Mercedes-Benz E-Class E350 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

"first noticed around 20000 miles. problem could not be located. still hear it when i first drive each day."

Anonymous, (2016 Mercedes-Benz E-Class E350 3.5-L V6)
Other/unsure

"This car could not be certified pre-owned due to the air bag on the passengers side recall."

Steven F., CT (2016 Mercedes-Benz E-Class E400 3.0-L V6 turbo)

"Takata air bag recall no parts currently available"

Anonymous, NY (2016 Mercedes-Benz E-Class E400 3.0-L V6 turbo)

"Air bag would not function because of a problem under the passenger seat. It was repaired in one visit and continues to work well"

Anonymous, NY (2016 Mercedes-Benz E-Class E350 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"The heated DEF line from the DEF tank failed. Even though the emissions are still under warranty, MB would not cover this part that is part of the emissions system. I don't get it. $700.00 repair"

Ronald Y., NJ (2016 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
Fuel pump

"the car sputtered and died. Luckily I was on a local road in my hometown. The repair was 100% covered by the extended warranty I purchased."

Anonymous, (2016 Mercedes-Benz E-Class E350 Unsure)
Sensors (includes O2 or oxygen sensor)

"NOx sensor replace under extended warranty."

Anonymous, (2016 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Parking brake

"Parking brake sets itself sporadically when car is off. Unresolved after visit to dealer"

Dennis F., CA (2016 Mercedes-Benz E-Class E350)
Squeaking

"At low speeds brakes squeal"

Anonymous, ON (2016 Mercedes-Benz E-Class E400 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Sensor too sensitive and could align to the normal status, got fixed by the dealer"

Anonymous, BC (2016 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)
Oil leaks

"oil pan leak related gasket"

Anonymous, IL (2016 Mercedes-Benz E-Class E350 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Bushings

"bushing were worn out, causing the car to become jittery over rough pavement. This happened in less than 50K miles of normal driving."

Anonymous, (2016 Mercedes-Benz E-Class E400 3.0-L V6 turbo)
Steering linkage (includes rack and pinion)

"MERCEDES-BENZ issued a service campaign to replace bolts on the steering rack due to the possibility of these bolts corroding and fracturing under load. The repair was performed under warranty."

Anonymous, NY (2016 Mercedes-Benz E-Class E250 BlueTec 2.1-L 4 Cyl diesel)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Electronic ignition

"Caused spark plug failure in one of the cylinders"

Anonymous, CA (2016 Mercedes-Benz E-Class)

"Replaced fuel injector"

Anonymous, CA (2016 Mercedes-Benz E-Class E350 Unsure)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"stopped working, affected clearing mist from from windshield"

Anonymous, ON (2016 Mercedes-Benz E-Class E400 3.0-L V6 turbo)
Heater system

"never heats properly takes a long time to heat."

Anonymous, NY (2016 Mercedes-Benz E-Class)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"The interior molding is loose easy repair..."

Anonymous, FL (2016 Mercedes-Benz E-Class E350 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"Very unintuitive and difficult to use. The paddles under the steering wheel that simulate manual transmission are difficult to see and use. I was not told about them when I bought the car. I hit them without knowing it and my car could only do 6 mph on a busy freeway. I could have been killed"

Anonymous, CA (2016 Mercedes-Benz E-Class E350 3.0-L V6 turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

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