Furthering its model name revitalization, Mercedes-Benz replaced the sharp-edged GLK compact SUV with a softer-shaped, more refined GLC. The GLC slots between the entry-level GLA and mid-sized GLE.
Alerts
There are 11 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Excellent torque and even better braking."

Todd H., KS (2016 Mercedes-Benz GLC)

"The car is a joy to drive. It is fun and feels safe"

Anonymous, NY (2016 Mercedes-Benz GLC)

"Great, fast acceleration, getting on the freeways, etc. love the handling, very easy to drive with all the safety accessories, back up camera, blind spot notification on the side mirrors, etc."

Anonymous, CA (2016 Mercedes-Benz GLC)

"Handling is superb, agile; feels light and athletic. Great turning radius, acceleration isn't great, but the turbo 4 has some zip. Fun to drive."

Anonymous, HI (2016 Mercedes-Benz GLC)

"2.0 l. Turbocharged engine provides more than adequate acceleration and delivers great MPG in town and on the highway. Handling is smooth and adroit."

Dick G., MD (2016 Mercedes-Benz GLC)

"Great performance for the type of vehicle. Never short on power, the transmission is well matched."

Anonymous, NY (2016 Mercedes-Benz GLC)

"Excellent ride, good acceleration, quiet, handles well. High clearance which is important in flood prone Houston"

Anonymous, TX (2016 Mercedes-Benz GLC)

"For a SUV it drives and handles beautifully. All the power one would ever need. Enjoy ever minute I’m driving it."

V F., CA (2016 Mercedes-Benz GLC)

"in "comfort" mode, kind of slow, but switching to "sport" mode really changes the experience, making it a quick little SUV"

Lawrence I., FL (2016 Mercedes-Benz GLC)

"Very responsive an moderate body lean for an suv. Great smooth shifting transmission. Feedback from front suspension is a problem."

Anonymous, MD (2016 Mercedes-Benz GLC)

"Very controlled, solid, and safe. . Love "Distronic Plus steering and speed contol plus Driver Assistance. Little use for parking Assist since we live in the counrty. Like Lane Keeping assist. Run flat tires(14,000 tred wear) are a joke and expensive"

Conrad L., SC (2016 Mercedes-Benz GLC)

"Excellent handling and acceleration. Five different modes of driving styles add to a very positive experience."

Michael L., NJ (2016 Mercedes-Benz GLC)

"Good steering radius, easy to drive. good visibility"

Anonymous, TX (2016 Mercedes-Benz GLC)

"Good acceleration and handling."

Anonymous, VA (2016 Mercedes-Benz GLC)

"It has a 4 cylinder turbo with 9 speed transmission and paddles on steering wheel. Also has 5 presets - comfort, sport. It took a while to get used to these options but once we did we find the acceleration to be very good. Have always liked the overall handling. Has the option to raise the vehicle a few inches which is great on dirt mountain roads in Colorado. It is NOT a 4whell drive vehicle! That's why we have a jeep!"

John R., CO (2016 Mercedes-Benz GLC)

"This is a very drivable vehicle. The handling, performance and comfort are first rate. the cruise control is the very best that I have ever driven."

M R., CA (2016 Mercedes-Benz GLC)

"Great acceleration smooth ride. Many customizable drive features."

Anonymous, IA (2016 Mercedes-Benz GLC)

"This vehicle handles beautifully. It is a pleasure to drive. The ride is smooth, bumps are well-absorbed, the acceleration is excellent and it is both safe feeling and fun to drive"

Anonymous, NY (2016 Mercedes-Benz GLC)

"Very agile and responsive. It rides comfortably and has plenty of capability for instant acceleration."

Anonymous, AZ (2016 Mercedes-Benz GLC)

"It’s quick, responds well in all weather conditions. Accelerates very well. Excellent on snow and wet roads and deep water!"

Patricia M., MD (2016 Mercedes-Benz GLC)

"Handling at highway speeds is troublesome. I feel as though the car doe not "hold the road" as I have to work hard to maintain drivabiity. Accerlation is good, however, with some turbo lag as speed increases."

Eugene H., FL (2016 Mercedes-Benz GLC)

"Handles like a sports car - really responsive, especially how it handles turns."

Anonymous, PA (2016 Mercedes-Benz GLC)

"Acceleration and handling are both superb."

Anonymous, IL (2016 Mercedes-Benz GLC)

"Smooth firm"

Joseph H., LA (2016 Mercedes-Benz GLC)

"Turbo lag delays acceleration during emergency."

Anonymous, NV (2016 Mercedes-Benz GLC)

"The car handles so well; almost like a sports car."

R C., NY (2016 Mercedes-Benz GLC)

"Decent handling."

Anonymous, WI (2016 Mercedes-Benz GLC)

"Drives and handles like a sports car"

Anonymous, CA (2016 Mercedes-Benz GLC)

"Instant acceleration. Never hesitates when having to pass. handles great on curves."

Anonymous, NV (2016 Mercedes-Benz GLC)

"The acceleration and the mileage are both superior to my previous C-class station wagon. The handling is very good. It is a pleasure to drive."

Anonymous, WV (2016 Mercedes-Benz GLC)

"Turbo charged 4 cal engine with 9 speed transmission gives all the performance anyone would need. Handles more like a sedan than a SUV"

WARNER G., GA (2016 Mercedes-Benz GLC)

"Engine stops when you come to a stop and restarts when you take your foot off the brake. Annoying. Car requires premium gas. Dealer service charges are very excessive."

Anonymous, CA (2016 Mercedes-Benz GLC)

"29.7 MPG on the highway. Good control."

JOSEPH M., AZ (2016 Mercedes-Benz GLC)

"brakes to not feel as responsive as other cars I drive"

Anonymous, FL (2016 Mercedes-Benz GLC)

"Despite being a 4-banger, this car has more pick-up and go than my older Edge that was a 6-cyl. It surprises me with the acceleration and quick handling that it has."

JOY F., OH (2016 Mercedes-Benz GLC)

"Love the drive. Sport mode adds umph to the car. Comfort provide a great ride with decent gas consumption"

Anonymous, CT (2016 Mercedes-Benz GLC)

"The large wheels make the ride feel like you are in an old truck. and the windshield wipers are terrible."

Anonymous, HI (2016 Mercedes-Benz GLC)

"Plenty of power. Very solid handling and road feel."

WALTER R., NY (2016 Mercedes-Benz GLC)

"Smooth driving except that it automatically shuts down when in idle to save fuel. It does not do that smoothly. So I shut it off so the car continually runs smoothly."

Anonymous, FL (2016 Mercedes-Benz GLC)

"It is just fun to drive. Quick and maneuverable."

Anonymous, CA (2016 Mercedes-Benz GLC)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Good comfort even during long trips and secure"

Todd H., KS (2016 Mercedes-Benz GLC)

"This car is a Dream comfort car. The seats are firm but comfortable. It's a smooth riding vehicle with very little noise from the outside."

Kim E., FL (2016 Mercedes-Benz GLC)

"Extremely comfortable ride with quiet cabin."

Anonymous, NY (2016 Mercedes-Benz GLC)

"GOOD: The seats are very comfortable BAD: For a Mercedes, the road noise is too noticeable. The ride is a bit rough due to the run-flat tires."

Scot R., AL (2016 Mercedes-Benz GLC)

"Seats exceptionally supportive and have a very wide range of adjustments, as well as outstanding heat range. Ride very composed and stable, both straight line highway comfort and on winding roads."

Stephen M., VA (2016 Mercedes-Benz GLC)

"This car when we took delivery was new. Once the weather got gold about 3 months later the breaks start squealing extremely loud even though the breaks were working correctly. It took about 4 months before Mercedes was able to fix."

John L., VA (2016 Mercedes-Benz GLC)

"Comfortable seat with adjustments"

Anonymous, VA (2016 Mercedes-Benz GLC)

"Quiet vehicle with great pickup. Cabin is tight with two carseats."

Anonymous, IA (2016 Mercedes-Benz GLC)

"The ride is smooth and quiet, the front seats are highly customizable for driver and passenger, the rear seats are comfortable, the heated steering wheel is great"

Anonymous, NY (2016 Mercedes-Benz GLC)

"the noise - I have been troubled by the squeaky brakes for over 30,000 miles and no one seems to be able to have a solution. it's embarrassing, concerning and just shouldn't be happening."

Anonymous, FL (2016 Mercedes-Benz GLC)

"A pleasure to drive; quite and comfortable."

R C., NY (2016 Mercedes-Benz GLC)

"All seats nice noise"

Joseph H., LA (2016 Mercedes-Benz GLC)

"Pretty quiet and handles well. Good steering radius."

Anonymous, TX (2016 Mercedes-Benz GLC)

"extremely comfy seats; very quiet, smooth supple ride - not to firm, not too soft."

David M., FL (2016 Mercedes-Benz GLC)

"tires, loud and unsatisfactory tire wear"

Anonymous, VA (2016 Mercedes-Benz GLC)

"Great seats and comfortable ride."

Anonymous, WI (2016 Mercedes-Benz GLC)

"comfortable for long drives. plenty of room front and back"

Lawrence I., FL (2016 Mercedes-Benz GLC)

"Fine Napa leather multiple adjustments and a beautiful ash color in addition to heated and cooled"

Anonymous, TX (2016 Mercedes-Benz GLC)

"I find the driving seat to be uncomfortable."

Anonymous, IL (2016 Mercedes-Benz GLC)

"One area which needs improvement is ride quality and wheel travel. The rear bottoms out easily because there’s not enough wheel travel in the suspension (I suspect this is because they made a c class sedan into a cuv and for cost reasons didn’t increase wheel travel). Ride quality is just okay - oddly harsh and jarring on small bumps. I have 19‿ wheels. Can’t imagine what the optional 20‿ wheels feel like."

Anonymous, CA (2016 Mercedes-Benz GLC)

"Real Leather seats are worth the extra money. They are so much more comfortable. The ride is so quite and smooth, exactly what I expect from MB"

Michael F., MN (2016 Mercedes-Benz GLC)

"One of the best vehicles we've ever had in these areas. Absolutely perfect. Especially the seats and the upper leg support extension system."

Anonymous, PA (2016 Mercedes-Benz GLC)

"run flat tires are stiffer, affect ride quality"

Anonymous, SC (2016 Mercedes-Benz GLC)

"The noise level in this car is amazingly low/quiet. It has acoustic glass for the front side windows, which obviously helps a bit. The ride is absolutely amazing. I would say the seat comfort is average in this segment, but they offer a lot of adjustments. The seat comfort would likely be enhanced by upgrading to the real leather, instead of our MB-Tex (which LOOKS exactly like leather, but is not quite so soft). Everybody says the car looks "cute" without looking too feminine."

Anonymous, IL (2016 Mercedes-Benz GLC)

"Very comfortable interior. Plenty of leg room in the rear seat. Interior feels like a sedan ride not an SUV ride."

MARY B., AZ (2016 Mercedes-Benz GLC)

"extraordinary handling"

Anonymous, MA (2016 Mercedes-Benz GLC)

"I have had Mercedes-Benz before and it always felt like I was in a luxury car. This one rides like a truck the quality of the M-B is WAY below my former one (200l) It's ECO system is a joke. The Japanese euros are way ahead."

Anonymous, HI (2016 Mercedes-Benz GLC)

"I drive extensively for my job. I previously had a company car for the last 10 years. After changing companies, I had to purchase a car. The comfort and the lack of noise when driving this vehicle has totally changed my feeling about driving. I no longer have to use a bluetooth headset when I drive and I feel so safe and taken care of wrapped in this gorgeous vehicle."

JOY F., OH (2016 Mercedes-Benz GLC)

"The power driver's seathas a slide out in the seat that extends to provide support to the lower leg."

JOHN G., CA (2016 Mercedes-Benz GLC)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"Was able to have it built at the factory according to our specs. Bought it at dealer cost."

V F., CA (2016 Mercedes-Benz GLC)

"Reasonably priced considering the badge; so far (@12k mi) no issues with the vehicle whatsoever; we are very pleased with bells, whistles and functionality of all options, which compare quite favorably to rest in its class."

Anonymous, HI (2016 Mercedes-Benz GLC)

"The GLC as a base car is a surprisingly good value. I did a EuroDelivery special order on this car. The non-leather seats are very nice and would fool a lot of people (thinking it was leather). My only complaint is to get a few special safety features on must check other option boxes. The interior is one of the nicest layouts I have seen and works well (once you learn the system). My only complaint is that the large screen is not a "touch" screen and it did not come with Apple Carplay."

Anonymous, CA (2016 Mercedes-Benz GLC)

"Got the Launch Edition with all of the features we wanted including a gorgeous interior. The vehicle would have cost more if each feature had to be added."

Dick G., MD (2016 Mercedes-Benz GLC)

"just an average quality construction."

Stephen B., SC (2016 Mercedes-Benz GLC)

"While expensive, the very high quality of the car and the many excellent features nonetheless have provided value for the money."

Stephen M., VA (2016 Mercedes-Benz GLC)

"There are some safety systems that should have been standard options on the vehicle rather than being included in optional packages. Mercedes-Benz needs to be a leader in standard equipment."

Scot R., AL (2016 Mercedes-Benz GLC)

"When cross shopping with other compact luxury crossovers, the GLC rises to the top quickly."

Anonymous, DE (2016 Mercedes-Benz GLC)

"As with any "luxury" brand, depreciation is likely to be high."

Anonymous, WV (2016 Mercedes-Benz GLC)

"Overpriced. The Chevy Blazer version of Mercedes. Dealer is unethical."

Anonymous, AL (2016 Mercedes-Benz GLC)

Styling

How it looks inside and out

What Owners Say

"contemporary"

Anonymous, MA (2016 Mercedes-Benz GLC)

"It is a good looking car, it has an upscale appearance to it."

TODD S., LA (2016 Mercedes-Benz GLC)

"What can I say, it's not ugly like most cars."

Anonymous, IL (2016 Mercedes-Benz GLC)

Would you buy this car again?

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Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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