Furthering its model name revitalization, Mercedes-Benz replaced the sharp-edged GLK compact SUV with a softer-shaped, more refined GLC. The GLC slots between the entry-level GLA and mid-sized GLE.
There are 9 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Turbo charged 4 cal engine with 9 speed transmission gives all the performance anyone would need. Handles more like a sedan than a SUV"

WARNER G., GA (2016 Mercedes-Benz GLC)

"Engine stops when you come to a stop and restarts when you take your foot off the brake. Annoying. Car requires premium gas. Dealer service charges are very excessive."

Anonymous, CA (2016 Mercedes-Benz GLC)

"29.7 MPG on the highway. Good control."

JOSEPH M., AZ (2016 Mercedes-Benz GLC)

"brakes to not feel as responsive as other cars I drive"

Anonymous, FL (2016 Mercedes-Benz GLC)

"Despite being a 4-banger, this car has more pick-up and go than my older Edge that was a 6-cyl. It surprises me with the acceleration and quick handling that it has."

JOY F., OH (2016 Mercedes-Benz GLC)

"Love the drive. Sport mode adds umph to the car. Comfort provide a great ride with decent gas consumption"

Anonymous, CT (2016 Mercedes-Benz GLC)

"The large wheels make the ride feel like you are in an old truck. and the windshield wipers are terrible."

Anonymous, HI (2016 Mercedes-Benz GLC)

"Plenty of power. Very solid handling and road feel."

WALTER R., NY (2016 Mercedes-Benz GLC)

"Smooth driving except that it automatically shuts down when in idle to save fuel. It does not do that smoothly. So I shut it off so the car continually runs smoothly."

Anonymous, FL (2016 Mercedes-Benz GLC)

"It is just fun to drive. Quick and maneuverable."

Anonymous, CA (2016 Mercedes-Benz GLC)


Includes seats, climate control, noise, and ride

What Owners Say

"The noise level in this car is amazingly low/quiet. It has acoustic glass for the front side windows, which obviously helps a bit. The ride is absolutely amazing. I would say the seat comfort is average in this segment, but they offer a lot of adjustments. The seat comfort would likely be enhanced by upgrading to the real leather, instead of our MB-Tex (which LOOKS exactly like leather, but is not quite so soft). Everybody says the car looks "cute" without looking too feminine."

Anonymous, IL (2016 Mercedes-Benz GLC)

"Very comfortable interior. Plenty of leg room in the rear seat. Interior feels like a sedan ride not an SUV ride."

MARY B., AZ (2016 Mercedes-Benz GLC)

"extraordinary handling"

Anonymous, MA (2016 Mercedes-Benz GLC)

"I have had Mercedes-Benz before and it always felt like I was in a luxury car. This one rides like a truck the quality of the M-B is WAY below my former one (200l) It's ECO system is a joke. The Japanese euros are way ahead."

Anonymous, HI (2016 Mercedes-Benz GLC)

"I drive extensively for my job. I previously had a company car for the last 10 years. After changing companies, I had to purchase a car. The comfort and the lack of noise when driving this vehicle has totally changed my feeling about driving. I no longer have to use a bluetooth headset when I drive and I feel so safe and taken care of wrapped in this gorgeous vehicle."

JOY F., OH (2016 Mercedes-Benz GLC)

"The power driver's seathas a slide out in the seat that extends to provide support to the lower leg."

JOHN G., CA (2016 Mercedes-Benz GLC)


Did you get what you wanted relative to the price you paid?

What Owners Say

"When cross shopping with other compact luxury crossovers, the GLC rises to the top quickly."

Anonymous, DE (2016 Mercedes-Benz GLC)

"As with any "luxury" brand, depreciation is likely to be high."

Anonymous, WV (2016 Mercedes-Benz GLC)

"Overpriced. The Chevy Blazer version of Mercedes. Dealer is unethical."

Anonymous, AL (2016 Mercedes-Benz GLC)


How it looks inside and out

What Owners Say


Anonymous, MA (2016 Mercedes-Benz GLC)

"It is a good looking car, it has an upscale appearance to it."

TODD S., LA (2016 Mercedes-Benz GLC)

"What can I say, it's not ugly like most cars."

Anonymous, IL (2016 Mercedes-Benz GLC)

Would you buy this car again?

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Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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