2004
Mercedes-Benz S-Class
EPA MPG:
20 mpg
EPA MPG:
20 mpg
RECALL ALERT:
There are 6 recalls on this vehicle.
Learn More.
Reliability
Overall Reliability
We expect the 2025 S-Class to have about average reliability when compared to other new cars. This prediction is based on data from similar models from the Mercedes-Benz brand.
2004 Sedans & Hatchbacks Reliability
No Data Available
Mercedes-Benz vs. Other New Car Brands Reliability
No Detailed Data Available
Consumer Reports obtains its reliability data from a questionnaire that is sent to subscribers. In the questionnaire, we ask subscribers to note any problems with their cars that occurred in the past 12 months. They are asked to identify problems that they considered serious (because of cost, failure, safety, or downtime).
A typical model has about 200 to 400 samples for each model year. For some model years, typically those of older or less popular cars, we do not have a large enough sample size to provide results of statistical confidence.
There are several ways in which a savvy car buyer can still research the quality of a car.
Learn more about Car Brands Reliability
Learn How To Avoid A Lemon Car
Recalls
PROVIDED BY
SUSPENSION
Aug 14, 2008
A VARIATION IN THE TRANSMITTED VALUES BETWEEN AFFECTED AND UNAFFECTED SENSORS CAN RESULT IN ONE FRONT STRUT ADJUSTING TO A VALUE INDICATING BODY MOVEMENT WHILE ANOTHER STRUT DOES NOT ADJUST PRESENTING THE DRIVER WITH AN UNEVEN FRONT SUSPENSION. THIS CONDITION MAY LEAD TO UNEXPECTED BODY MOVEMENTS AT THE FRONT AXLE WHICH CAN ADVERSELY INFLUENCE THE VEHICLE'S DIRECTIONAL STABILITY AND COULD LEAD TO A VEHICLE CRASH.
Summary:
MERCEDES BENZ IS RECALLING 4,564 MY 2001-2006 CL-CLASS (MODEL 215), MY 2002-2006 S-CLASS (MODEL 220), MY 2003-2007 SL-CLASS (MODEL 230), MY 2007-2008 CL-CLASS (MODEL 216), AND MY 2007 S-CLASS (MODEL 221)PASSENGER VEHICLES EQUIPPED WITH ACTIVE BODY CONTROL (ABC) ACCELERATION SENSORS ON THE FRONT STRUTS. THESE SENSORS MEASURE ACCELERATION AROUND THE Z-AXIS OF THE VEHICLE AND ASSURE AN AUTOMATIC ADAPTATION OF THE FRONT STRUTS TO MAINTAIN A RELATIVELY LEVEL BODY POSITION. VARIATIONS IN THE SOLDERING PROCESS RESULTED IN SOLDERING POINTS ON THE BOARD OF THE ABC SENSORS WHICH MAY NOT BE WITHIN DESIGN TOLERANCES. SIGNALS FROM THE AFFECTED SENSORS MEASURING THE ACCELERATION MAY NOT BE ACCURATELY TRANSMITTED TO THE ENGINE CONTROL UNIT.
What should you do:
DEALERS WILL INSPECT AND REPLACE, IF NECESSARY, THE FRONT ABC SENSORS IN ALL POTENTIALLY AFFECTED VEHICLES. THE RECALL BEGAN ON SEPTEMBER 22, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
For more information:
MERCEDES-BENZ RECALL NO. 2008080004.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number:
08V405000
Potential Number of Units Affected:
4564
ELECTRICAL SYSTEM
Jul 07, 2008
IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.
Summary:
MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.
What should you do:
DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
For more information:
MERCEDES-BENZ RECALL NO. 2008 070001.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number:
08V303000
Potential Number of Units Affected:
404
ENGINE AND ENGINE COOLING, SUSPENSION
Jun 12, 2007
THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
Summary:
ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
What should you do:
DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
For more information:
MERCEDES-BENZ RECALL NO. 207060002.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number:
07V263000
Potential Number of Units Affected:
19924
INTERIOR LIGHTING
Feb 02, 2006
DUE TO INADEQUATE ILLUMINATION, THE DRIVER WILL BE UNABLE TO READ THE GAUGES AND INDICATORS, SUCH AS THE SPEEDOMETER, WHICH COULD INCREASE THE RISK OF A CRASH.
Summary:
ON CERTAIN VEHICLES, THE INSTRUMENT CLUSTER IS EXPERIENCING ELECTRICAL MALFUNCTIONS. THE INSTRUMENT CLUSTER CONTAINS GAUGES AND INDICATORS THAT MUST BE ILLUMINATED WHENEVER THE VEHICLE IS IN OPERATION.
What should you do:
DEALERS WILL REPLACE THE INSTRUMENT CLUSTER MODULES. THE RECALL WILL BE CONDUCTED IN PHASES. PHASE I WAS MAILED OUT TO APPROXIMATELY 7,500 OWNERS ON SEPTEMBER 29, 2006. PHASE II AND PHASE III IS SCHEDULED FOR DECEMBER 2006. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
For more information:
CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number:
06V028000
Potential Number of Units Affected:
36911
LATCHES/LOCKS/LINKAGES
Jun 09, 2004
IF THE TRUNK LID IS MANUALLY LIFTED, IT MAY NOT REMAIN IN THE UP POSITION AND COULD CAUSE INJURY IF IT COMES DOWN WHILE SOMEONE IS REACHING INTO THE TRUNK.
Summary:
ON CERTAIN VEHICLES, THE TRUNK LID SPRINGS COULD FAIL IN THE CLOSED TRUNK LID POSITION.
What should you do:
DEALERS WILL REPLACE BOTH TRUNK LID SPRINGS. THE RECALL BEGAN AUGUST 17, 2004. OWNERS SHOULD CONTACT MERCEDES- BENZ AT 1-800-367-6372.
For more information:
MERCEDES-BENZ RECALL NO. 2004 050015.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA CAMPAIGN ID Number:
04V285000
Potential Number of Units Affected:
16690
SUSPENSION
May 13, 2004
THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE. UNDER SOME CIRCUMSTANCES, LEAKING HYDRAULIC FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBILITY OF FIRE.
Summary:
ON CERTAIN PASSENGER VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH-PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HEAT AND HUMIDITY. OVER TIME, CORROSION MAY DETERIORATE THE INNER STEEL PORTIONS OF THE HOSE.
What should you do:
DEALERS WILL INSTALL NEW, CORROSION RESISTANT ABC HIGH-PRESSURE DISTRIBUTION HOSES. THE RECALL BEGAN AUGUST 31, 2004. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
For more information:
MERCEDES-BENZ RECALL NO. 2004070012.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
NHTSA CAMPAIGN ID Number:
04V228000
Potential Number of Units Affected:
6238
Check Vehicle for Unrepaired Recalls
Enter a valid 17-character VIN
Enter a valid 17-character VIN