The Nissan Murano is a comfortable SUV with high interior quality and refinement. While it has lost some of its sportiness, Murano gained a quieter, more comfortable ride. Its powertrain delivers lively acceleration and relatively good fuel economy. The rear seat and cargo area are roomy. Rear visibility remains a problem, a victim of styling. A blind-spot detection/lane-departure warning system is available.
Alerts
There is 1 recall on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
NA
2004
NA
2005
NA
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
NA
2005
NA
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS, side and head protection air bags standard. ESC available, standard from 2009.
Road Test

The Nissan Murano is a comfortable SUV with high interior quality and refinement. While it has lost some of its sportiness, Murano gained a quieter, more comfortable ride. Its powertrain delivers lively acceleration and relatively good fuel economy. The rear seat and cargo area are roomy. Rear visibility remains a problem, a victim of styling. A blind-spot detection/lane-departure warning system is available.

Seating
2 front, 3 rear
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
convertible
4-door SUV
Transmissions Available
  • CVT
Engines Available
  • 3.5-liter V6 (260 hp)
  • 3.5-liter V6 (265 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2012 Nissan Murano owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Constant ping or squeak from from of windshield, mostly on drivers side"

Anonymous, TX (2012 Nissan Murano LE 3.5-L V6)

"Windshield squeaks. Sprayed WD-40 around perimeter seemed to fix after each carwash"

Anonymous, ND (2012 Nissan Murano SL 3.5-L V6)

"rattles from dashboard area"

E C., NY (2012 Nissan Murano SV 3.5-L V6)

"Front Window chatter and vibration. Not able to find reason"

John D., IN (2012 Nissan Murano LE 3.5-L V6)

"Various rattles from dash, tail gate, right rear door"

Anonymous, NC (2012 Nissan Murano SL 3.5-L V6)

"rattling of the roof rack above 50 miles per hour"

Kenneth R., NY (2012 Nissan Murano LE 3.5-L V6)

"rattle in the dash that dealer can't seem to fix"

Walter W., IL (2012 Nissan Murano SL 3.5-L V6)

"from day one there has been a squeak/rattle/cracking sound in the dash/windshield area. maddening!"

Anonymous, BC (2012 Nissan Murano LE 3.5-L V6)

"rear hatch squeaks"

Anonymous, SC (2012 Nissan Murano LE 3.5-L V6)

"sun roof rattles going over bumps"

Anonymous, IA (2012 Nissan Murano LE 3.5-L V6)

"Internal noises whenever car hits a small bump"

Anonymous, CT (2012 Nissan Murano SL 3.5-L V6)

"Windshield constantly squeaks at every little bump"

Anonymous, WI (2012 Nissan Murano SL 3.5-L V6)

"There is a creaking noise from the windshield-dash cooection when it is cold outside. Not there when it is warm outside"

Steve W., NC (2012 Nissan Murano LE 3.5-L V6)

"Drivers seat creaks"

Anonymous, NJ (2012 Nissan Murano SL 3.5-L V6)

"5 distinct squeaks and rattles mostly in and around dash and windshield"

Anonymous, FL (2012 Nissan Murano SL 3.5-L V6)

"The belt started squeaking"

Anonymous, QC (2012 Nissan Murano SL 3.5-L V6)
Wind noise

"Wind noise seems to be getting worse as the car ages"

Rick E., IL (2012 Nissan Murano SL 3.5-L V6)

"Wind noise extremely loud at highway speeds, dealer claims its the nature of the beast. Also tire noise and very poor tread wear on original tires"

Robert B., NY (2012 Nissan Murano LE 3.5-L V6)

"wind noise at the A pillars"

E C., NY (2012 Nissan Murano SV 3.5-L V6)

"Windshield appears to be leaking air. A definite sound of air coming in through the windshield at speeds over 40 mph. Dealer said it was not covered by the warranty"

Bennett T., MD (2012 Nissan Murano Unsure 3.5-L V6)

"too much wind noise"

Anonymous, NC (2012 Nissan Murano SL 3.5-L V6)

"Whistling wind noise at highway speed"

Anonymous, NJ (2012 Nissan Murano SL 3.5-L V6)

"wind noise in the front windshield area is continuous at 65 mph"

Dennis P., OR (2012 Nissan Murano SV 3.5-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen goes blank

"6/10/15: 13,451, Dashboard Gauge Cluster Display had internal failure 6/18/15: 14,549, replaced Combination Meter Circuit Board, free of charge"

Anonymous, CA (2012 Nissan Murano LE 3.5-L V6)

"lcd information panel goes blank intermittently. also an led headlight burned out in the first year"

Mark G., FL (2012 Nissan Murano SL 3.5-L V6)

"Display screen went blank and did not come back. Repaired under warranty"

Anonymous, TX (2012 Nissan Murano Unsure 3.5-L V6)

"Sometimes when plugging in my phone the screen will go blank, and the audio system makes a popping noise"

Todd K., TX (2012 Nissan Murano SL 3.5-L V6)

"No digital display at all on the gauge cluster"

Nathan R., AZ (2012 Nissan Murano SV 3.5-L V6)

"The LCD display built into the speedometer that shows the average consumption went blank and the local service center was unable to revive it. According to them the module had failed and needs replacement at a cost of $1200.00 + labor. We contacted Nissan for assistance and were informed that even though the vehicle has only 30k on it, the vehicle is out of warranty and no assistance is available. We expected much more consumer centric response from Nissan. Needless to say it has been an punis"

Atul B., ON (2012 Nissan Murano SL 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"when connected to ipod it recently has refused to play music or when on FM it will switch to Ipod on it's own"

Eloy L., PA (2012 Nissan Murano SL 3.5-L V6)

"Sometimes when plugging in my phone the screen will go blank, and the audio system makes a popping noise"

Todd K., TX (2012 Nissan Murano SL 3.5-L V6)
In-dash navigation system (GPS)

"Traffic information (XMsirius) not being displayed"

Anonymous, SC (2012 Nissan Murano LE 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"The blue tooth button quit working so nothing shows on the screen"

Anonymous, CO (2012 Nissan Murano LE 3.5-L V6)

"Couldn't get device to pair and voice command has never worked"

Anonymous, AB (2012 Nissan Murano SL 3.5-L V6)

"I can make outgoing calls, but when I answer an incoming call, I can hear the caller but they can't hear me"

Anonymous, AZ (2012 Nissan Murano Unsure 3.5-L V6)
Speakers

"front speakers vibrate and sound tinney"

Anonymous, WI (2012 Nissan Murano LE 3.5-L V6)
Steering wheel controls

"The switch for the Bluetooth"

Anonymous, MA (2012 Nissan Murano SL 3.5-L V6)
Voice control commands

"bluetooth loses phone connection - may be a cell phone issue"

Anonymous, WI (2012 Nissan Murano LE 3.5-L V6)
Radio

"The Sirius reception is sporadic. Some days it cuts out intermittently & other times, works fine. Dealership suggested either we replaced the entire radio unit or module but was unsure if either would solve the issue! So we just accept it the way it is"

Bob R., OK (2012 Nissan Murano SL 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Headlights

"Headlight out warning light. Turned out to be a sensor in the system was defective but dealership did not want to make the repairs do to mileage but the mileage was still under 36000 plus we had additional purchased extended warranty coverage"

Anonymous, CO (2012 Nissan Murano SL 3.5-L V6)

"One HID headlight burnt out, requiring a trip to the dealership for repair as it is not user serviceable. It was covered by warranty"

Anonymous, AB (2012 Nissan Murano SL 3.5-L V6)

"transformer for neon headlight quit"

Anonymous, AB (2012 Nissan Murano SL 3.5-L V6)

"Running light burnt out"

Anonymous, AB (2012 Nissan Murano SV 3.5-L V6)

"Fog lamps burn out quickly, bad design"

Dennis P., OR (2012 Nissan Murano SV 3.5-L V6)
Keyless entry

"All 4 electronic door locks stopped working. Had to replace all 4 selonoids"

Anonymous, FL (2012 Nissan Murano LE 3.5-L V6)

"All 4 door locks stopped working or only worked I intermittently. Nissan told me they had to be replaced. There seems to be widespread issues with Nissan doorlocks from my research on the internet, but Nissan will not do a recall. After my air compressor was replaced, all the doorlocks we're working again for a 24 hour period. For me this points to electrical problems, not the doorlocks themselves, but I'm not very mechanical"

Anonymous, GA (2012 Nissan Murano LE 3.5-L V6)
Tire pressure monitor

"Faulty tire sensors. Kept indicating low pressure. All replaced at dealer expense (past warrantee)"

Dennis M., AB (2012 Nissan Murano LE 3.5-L V6)

"LED message screen goes blank intermittingly"

Anonymous, NJ (2012 Nissan Murano SL 3.5-L V6)
Body control module

"Module that reports outside temp, tire pressure problems and other things failed. Cost to replace module over$1000"

Anonymous, NC (2012 Nissan Murano SL 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Bushings

"Vehicle had suspension noise when going over bumps, bushing replacement repaired problem"

Larry R., ON (2012 Nissan Murano SV 3.5-L V6)

"felt "loose" going over bumps. they replaced the entire strut & bushing assembly which fixed. it"

Dave H., NE (2012 Nissan Murano LE 3.5-L V6)
Power steering leaks

"Steering made a noise when turning wheel hard or quickly"

Rick E., IL (2012 Nissan Murano SL 3.5-L V6)

"minor leak in a line - line needed to be replaced"

John T., CA (2012 Nissan Murano Unsure 3.5-L V6)
Power steering pumps and hoses

"Power steering pump and hose failed at about 55000 km and was replaced under warranty"

David U., ON (2012 Nissan Murano SL 3.5-L V6)

"It was the pump, steering became very heavy. Barely made it to the dealership"

Charles W., PA (2012 Nissan Murano SL 3.5-L V6)
Wheel bearings

"A deer ran into the side of my car shattering the wheel bearings on one front wheel"

Anonymous, NY (2012 Nissan Murano SV 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"Left rear wheel bearing began to fail and had to be replaced. Still under warranty"

Mary B., WV (2012 Nissan Murano CrossCabriolet 3.5-L V6)
Electrical failure

"HAD TROUBLE WITH CAR NOT STARTING,NOT UNLOCKING DOORS.NOT A BATTERY PROBLEM.HAD TO HAVE A NEW COMPUTER SYSTEM INSTALLED. STILL HAVE SAME PROBLEM OCCASSIONALLY"

Anonymous, SC (2012 Nissan Murano SL 3.5-L V6)

"2 times the car failed to start. Both times we had a have a jump start. The ignition clicked only. One time was when the car was a month old. We also found the car running for over 1 hour with the doors locked"

Anonymous, CO (2012 Nissan Murano LE 3.5-L V6)

"On 4 occasions when I returned to my parked vehicle the battery was totally discharged and car could not be started"

Anonymous, WA (2012 Nissan Murano S 3.5-L V6)
Differential

"leak in transfer case. Seals had to be replaced under warranty"

Thomas C., AZ (2012 Nissan Murano SL 3.5-L V6)
Transfer case

"Had to have the seal replaced twice because it was leaking. Both times were at no charge because of warrenty"

Greg T., CO (2012 Nissan Murano SL 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"The Nissan emblem on the rear hatch fell off"

Robert M., TX (2012 Nissan Murano SL 3.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"back panel color does not match the doors"

Harold P., LA (2012 Nissan Murano SL 3.5-L V6)

"Easily chipped"

Anonymous, AZ (2012 Nissan Murano S 3.5-L V6)

"VERY easily chipped. Few layers"

Anonymous, FL (2012 Nissan Murano SL 3.5-L V6)
Rust

"2 tiny rust spots noted on trunk"

Mary B., WV (2012 Nissan Murano CrossCabriolet 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Locks and latches

"Actuator failure"

Anonymous, MA (2012 Nissan Murano S 3.5-L V6)

"Accentuator to lock driver side door"

Anonymous, NJ (2012 Nissan Murano S 3.5-L V6)

"Drivers door handle malfunctions"

Anonymous, TN (2012 Nissan Murano LE 3.5-L V6)
Seat belts

"Inertia reel oversensitive on the passenger side. Drivers side is fine"

Anonymous, FL (2012 Nissan Murano SL 3.5-L V6)
Seat controls - movement

"the passenger seat track became stuck. when dealership put seat back together the lower plastic trim ddn't fit right"

Kenneth R., NY (2012 Nissan Murano LE 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"THE THERMASTATE WAS NOT SENATIVE ENOUGH... CAR WOULD GET TOO HOT BEFORE COMPRESSOR WOULD KICK IN. DEALER COULD FIND NO PROBLEM"

Anonymous, FL (2012 Nissan Murano SV 3.5-L V6)

"doesn't work. I have to crank it up or down to make it do what I need. nothing automatic about it"

Anonymous, BC (2012 Nissan Murano LE 3.5-L V6)

"Murano has to use the AC, no matter what the temp is outside. Doesn't seem to be able to use outside fresh air"

Anonymous, WI (2012 Nissan Murano SL 3.5-L V6)

"AC failed. Compressor replaced"

Thomas H., TN (2012 Nissan Murano Unsure 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission leaks

"Transmission casing was cracked, leaking"

Anonymous, NJ (2012 Nissan Murano S 3.5-L V6)

"Leaks in transfer case"

Lucas S., CO (2012 Nissan Murano SL 3.5-L V6)

"$1,700 to fix leak at 60,000 miles"

Cary A., CO (2012 Nissan Murano SL 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Electronic ignition

"Since owning this vechicle it failed to start 8 times. Dealer thought I was an idiot and did little to fix it. The eighth time I videoed the problem and he finally realized I could put my foot on the brake and push the start button. They concluded af"

Anonymous, OH (2012 Nissan Murano SL 3.5-L V6)
Alternator

"Battery drained and transmission would not shift"

Anonymous, FL (2012 Nissan Murano SL 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine mounts

"One of the engine mounts failed and it was hard to detect what the problem was at first. But it finally made enough noise in order for the mechanic to locate the problem"

Anonymous, SC (2012 Nissan Murano SL 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

"Replaced transmission under warranty"

Anonymous, IA (2012 Nissan Murano SL 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"Driver side caliper unbolted and rolled back off disk brake rotor, during a trip. Cost to repair $800. This happened twice; the first incident did not result in caliper coming off brake rotor, the dealer repaired for free"

J B., GA (2012 Nissan Murano LE 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

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