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    Subaru Ascent

    EPA MPG: 22 mpg

    RECALL ALERT:
    There are 4 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2020 Ascent is less reliable than other cars from the same model year.

    The 2020 Subaru Ascent has been recalled 4 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2020 Subaru Ascent owners. The owner comments describe problems respondents experienced with this vehicle.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Other brakes problem

    "We received notification of brake issue. Called dealership to have it fixed in October 2024 finally got it done in March 2025. Per dealership they could only do a certain amount of replacement on brakes because warehouse limited them three cars a week. I was 35th vehicle on schedule and that is why it took so long. But first you had to take care in for them to determine if brakes needed to be replaced. We live an hour from dealership making it inconceivable and time consuming to follow their protocols. If there was a class action suit and all the cars were to get brakes replaced then why evaluate if you needed brake replacement when they already were ordered by a judge to replace all the brakes on their cars. We tried not to drive it too much for fear the brakes would go out or cause an accident."

    Anonymous, AL (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)
    Pulsation or vibration

    "Car would shake and grind when applying brake"

    Anonymous, CO (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    "Started about 10000 miles. Dealer said it was a wear issue. Around 40000 miles service notice came out about the problem. Had to wait about 9 months for parts to come in to fix."

    Anonymous, VA (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "Im sorry I dont remember the specifics"

    Anonymous A., (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    ""From the time of purchase, the front brakes would vibrate cause a grinding noise. Subaru did replace at about 35000km free of charge.""

    Anonymous, AB (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)

    "See previous answer regarding brakes"

    Anonymous, OH (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "Noticed a pulsation when braking until a recall seemed to fix the issue"

    Anonymous A., OR (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)
    Rotors

    "This vehicle experienced vibration when braking, starting at about 1 year old. It turned out to be a (subsequently) known issue with the rotors not being manufactured within specified dimensions. Subaru replaced them under warranty at about 4 years of ownership"

    Anonymous, WA (2020 Subaru Ascent Unsure 2.4-L 4 Cyl turbo)

    "Subaru has identified a issue with the brake pads and rotors and will replace both next week 8/18/25"

    Anonymous, OH (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "We had a long history of checks and repairs with the front rotors and brake system starting about 40k miles. Non e of the repairs would last. Subaru finally issued a recall of Ascents to replace front brake components due to not being large enough to handle the car weight. Seems to have remedied the problem."

    Anonymous, OR (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    "Shaking and grinding"

    Anonymous, CO (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)
    Squeaking

    "Every morning the brakes would squeaky. There was a recall and it seemed to fix the issue."

    Anonymous A., OR (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Clutch replacement

    ""This aling with the transmission, created a vibration during accleration especially coming out of a round-about. Both were resolved by Subaru under warranty.""

    Anonymous, WI (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)
    Other major transmission & clutch problem

    "The ckicking noise started at about 15000 to 20000. Didn't get solved until a few months ago. Found the transfer clutch to be bad."

    Anonymous A., AZ (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)
    Torque converter

    ""It took 2 service appointments to figure out what was wrong with the car. They replaced the torque converter and the issue persisted. Then, for no particular reason, the issue of high revving stopped happening and now the car needs a lot more gas to rev up for passing.""

    Anonymous, CT (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)
    Transmission rebuild or replacement

    "It started sqeeling and Subaru replaced the whole transmission Started about eight months ago. Subaru quickly put a totally new transmission in it"

    Anonymous, KY (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)

    "I brought it to the dealer for an intermittent humming noise and they said I needed a new transmission"

    Anonymous, NJ (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    "Slippage - a known issue. Subaru replaced the entire transmission with a new one for no charge"

    Anonymous, GA (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "Vehicle would experience a "judder" infrequently due to transmission issues."

    Anonymous, ID (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)

    "Warranty replacement of transmission"

    Anonymous, VA (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)

    ""It is a known issue that Subaru corrected under warranty. Replaced transmission, clutch, & torque convertor and reset the electronics. They took very good care of us.""

    Anonymous, WI (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    ""Battery drained to the point that with low mileage we had to call for a boost, often about twice a year; Subaru replaced the battery under warranty after 2 years. Service calls have continued.""

    Anonymous, ON (2020 Subaru Ascent Base 2.4-L 4 Cyl turbo)

    ""Electrical system issue in the DCM module resulting in drained battery, Starlink disruption, keyless entry malfunction, and remote start failure.""

    Anonymous, OH (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)
    Keyless entry

    ""Electrical system issue in the DCM module resulting in drained battery, Starlink disruption, keyless entry malfunction, and remote start failure.""

    Anonymous, OH (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)
    Other electrical system problem

    "The windows would get stuck in one position for a while. Took it in, it's fixed now."

    Anonymous A., CA (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    "Drivers window switch was failing and did not work. There was a TSB about it. New switch installed for cost of about $230"

    Anonymous A., SC (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)

    ""This happened 2x. After closing and locking all doors (including rear gate), car battery was completely drained (making the key fob completely useless). Used removable key to access car, pop the hood and get a jump start.""

    Anonymous A., TX (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    "Window Motors and Electronic locks worked sporadically. They would quick working for days at a time and then at some point start working again."

    Anonymous, TX (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Android Auto

    ""car priorizes apple play over android regardless of what we would like it to prioritize. main driver has android and when iphone passengers are in the car, apple over rides. its obnoxious""

    Anonymous, (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)
    Display screen goes blank

    "Display screen went blank"

    Anonymous, CA (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)
    External music device interface (e.g., smart phone, MP3 player)

    ""Connection to Android smartphone for navigation and music is inconsistent. It's awful in hilly terrain of western South Carolina and Central North Carolina, but it happens in southeast Florida where the elevation ranges from 0 to 20 feet above MSL. Y""

    Anonymous, FL (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "When one of our phones connects wirelessly, the music skips. So we hard-wire in. The dealership said the interface is no good and there's nothing they can do to fix it."

    Anonymous A., CA (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)
    Hardware replacement

    ""Unit could not maintain connection to phones. a "Pairing, wait" message appeared and would not stop. A manual restart of the head unit had no effect, but idle time did allow for a reset. Software updates had no impact. Subaru replaced the head unit as part of a service bulletin/extended warranty and at no charge, ahead of the formal announcement and letter regarding this program.""

    Anonymous A., MA (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)
    Phone pairing (e.g., Bluetooth)

    "entir entertainment system failed and had to be replaced"

    Anonymous, OH (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Shocks or struts

    "Have had multiple issue with struts or strut mounts failing. First time happened under warranty if first few thousand miles. Occurred again a few years later. Was glad I purchased the extended warranty."

    Anonymous, CA (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "Clunking noise on rough roads coming from front suspension believed to be strut and shock related. Dealer did not resolve."

    Anonymous, ME (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    "October 2024 the dealer informed me that the LF strut was bad also. This was covered by my extended warranty."

    Anonymous, GA (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)
    Tire wear is uneven

    "tire pressure issues likely to uneven wheels."

    Anonymous, (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)
    Wheel bearings

    ""October 2024, LF wheel bearing went bad. It was covered by my extended warranty.""

    Anonymous, GA (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    "Road debis can impact compressor causing a leak and lose all refrigerant."

    Anonymous, AB (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)
    Blower (fan) motor

    "This is a new issue and I havent taken it in for service yet. However, I think it is simply my blower motor may be failing as it seems to only blow at one speed and is barely blowing/cooling. Im sure my dealership will quickly fix it as they e been great."

    Anonymous A., TX (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)
    Other climate system problem

    ""Rear Blower went out at 38,000 miles. No warranty coverage. A blower motor should be less than $500 to repair. Subaru charged $3,500 because they had to change the a/c freon in order to change the blower motor. Very poor design.""

    Anonymous, TX (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)
    Refrigerant leaks

    "Leak took too long to diagnose and repair. Had to return several times to fix."

    Anonymous A., CA (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Other minor transmission & clutch problem

    "occasional trans. shudder"

    Anonymous A., NC (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)
    Rough shifting

    "There was a software upgrade that was finally done after 3 different visits for the same issue"

    Anonymous, NY (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)

    "It does not shift smoothly"

    Anonymous A., SC (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)
    Slipping transmission

    "ever since day one the car skips, and shudders first thing in the morning. Dealer says get over it, its the type transmission. At low speed if you slowly accelerate transmission jumps and shutters. Dealer says its normal for that transmission. Vehicle gets lousey gas mileage. The 2016 Honda and previously owned Outback beats this car by an average of 9 mpg. Dealer says it should do better than that."

    Anonymous A., SC (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other exhaust system problem

    "There is a low level rattling noise when brakes are applied - mechanic believes it is loose baffles inside muffler"

    Anonymous, OH (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)
    Other/unsure

    "Replaced auto-raising hydrolic tailgate strut."

    Anonymous A., AR (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    "Constant tire pressure leaking since it was purchased in 2019. Originally blamed by tire dealers on valve stems, which have been replaced twice. It continues and requires weekly monitoring and biweekly filling."

    Anonymous A., NY (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    ""Air leaks, seats,inside noise,gas mileage terrible""

    Anonymous A., ID (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Air or water leaks

    "Leaking from Sun roof into rear of vehicle. As a result, Sun roof rusted and did not function effectively. Problem started over 1+ years prior, occurred any time there was heave precipitation, and I kept bringing to the dealership and they could not determine the source of the problem. I finally said I would not pick up car until fixed. Hose inside sunroof was twisted and repaired in October 2025. Entire headline and sunroof were replaced due to water damage. It was very expensive."

    Anonymous, NY (2020 Subaru Ascent Premium 2.4-L 4 Cyl turbo)

    "Water leaking in through the driver back seats seat belt hole, dealership cant find leak"

    Anonymous, NC (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)
    Squeaks or rattles

    "Since day one, theres been a rattle noise in my dash. I thought it was fixed, but its been back for a long time again. The dealership said they think its where the vents and A/C meet. They added foam to help but its probably deteriorated now and is rattling like crazy."

    Anonymous A., TX (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Sunroof

    "The sunroof has a noisy air leak."

    Anonymous, IA (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)
    Windows

    "Window would not close unless door was opened and closed"

    Anonymous, CA (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Oil leaks

    "The engine started dropping occasional drips on the drive. The dealership and independent mechanics verified the oil pan is the culprit. Repair would be $1400 due to the labor involved in removing components to get the pan off for resealing. I have decided to check the oil level at least every other fillup rather than pay that much for a repair."

    Anonymous, TN (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    What Owners Say

    Heated or cooled seats

    "Fan motor in seat was making noise had to be replaced under extended warranty."

    Anonymous, IA (2020 Subaru Ascent Touring 2.4-L 4 Cyl turbo)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Fuel pump

    "Sudden onset. No issues prior to event. Running errands and wouldnt start. Towed to shop and fuel pump was bad."

    Anonymous, FL (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    Other driveline problem

    ""Leaking oil from the oil level sensor started at 80000 km, needed 2 visits over 6 months to fix""

    Anonymous, AB (2020 Subaru Ascent Limited 2.4-L 4 Cyl turbo)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    2020 SUVs Reliability

    This Car
    vs. Similar Cars

    Subaru vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Suspension/Steering
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    ELECTRICAL SYSTEM
    Dec 08, 2022
    A melting ground terminal increases the risk of a fire.
    Summary:
    Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
    What should you do:
    Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or driver's footwell area should immediately stop operating the vehicle and turn the ignition switch to the "Off" position. Dealers will replace the PTC heater ground bolts and if necessary, replace the ground wire and the connector holder, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRL-22.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V907000
    Potential Number of Units Affected: 271694
    STEERING
    Dec 09, 2021
    The tie rods may separate from the housing, causing a loss of steering control and increasing the risk of a crash.
    Summary:
    Subaru of America, Inc. (Subaru) is recalling certain 2020 Ascent vehicles. Due to an incorrect tapered hole in the housing, the front tie rod ends may not fit properly. The improper fit can result in the tie rods and housings being deformed during assembly and service replacement if excessive torque is applied.
    What should you do:
    Dealers will replace the left and right front tie rod ends and housings, free of charge. Owner notification letters were mailed February 7, 2022. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-21.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V954000
    Potential Number of Units Affected: 1305
    POWER TRAIN
    Dec 09, 2021
    An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
    Summary:
    Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
    What should you do:
    Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V955000
    Potential Number of Units Affected: 198255
    FUEL SYSTEM, GASOLINE
    Jul 29, 2021
    Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
    Summary:
    Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
    What should you do:
    Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V587000
    Potential Number of Units Affected: 175968
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