In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"Right side blind spot monitoring rarely works, probably only sees a vehicle in the blind spot 1 out of 10 vehicles even missing large tractor trailers. Reported twice to Subaru and still no resolution"
Tim W., TN (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)"The indicator line showing the width and distance sometimes do not show up - meaning they are not on the display"
Jay T., VA (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)"Most of the time, it works perfectly. But sometimes, it can take up to 30 seconds after the car is put in reverse for the camera to come on. It didn't start doing this until about six months ago. (At other times, it takes the camera up to 10 seconds to turn off after the car is put in drive, but that is an extremely minor annoyance.)"
Bailey D., FL (2016 Subaru Crosstrek 2.0-L 4 Cyl)"The gps/screen froze up intermittently and does still every once in awhile. It is now out of warranty."
Anonymous, PA (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)"1. Can't change SiriusXM stations This car has very low mileage, so I'm not confident that the problems I have with the Outback won't happen here. Restarting the car solves the problem"
Anonymous, FL (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)"My display screen just freezes. Sometimes if I turn off the car it resolves for a day or so."
Anonymous, OR (2016 Subaru Crosstrek Hybrid 2.0-L 4 Cyl hybrid)"The unit sometimes will not pair with my phone or I have to re-enter information to make it do so."
Anonymous, NM (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)"The USB port is on bottom of center storage console and has resulted in many issues of plugging in phone"
Anonymous, NC (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)"Inconsistent connectivity with iPad! Sometimes worked, other times not."
Joseph S., WA (2016 Subaru Crosstrek 2.0-L 4 Cyl)"The car would not start due to a defective park-lock switch, which was subject of a recall."
Anonymous, (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)"enitre climate control center column had to be replaced under warranty as it failed."
Anonymous, (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)"The GPS froze intermittently and once during a trip. I had to use a smartphone for back up. It came back on an hour later."
Anonymous, PA (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)"I don't like the nav system,...difficult to use, not intuitive, poor graphics, settings need to be rechecked each time I use it. I had a Toyota nav system in 2006 Prius that was so much better than this one in every way.(so my complaint is not due to lack of experience)"
Kathryn Y., MA (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)"I HATE the Nav system. It is my only complaint in 3+ yrs. it's not user friendly and the screen might as well be blank most of the time because the graphics are all pale/dull colors , with no contrast and I have to take off my glasses and peer closely at the screen. Toyota did a much better job in my 2006 Prius. I had a Toyota Prius with Nav system for 10 yrs with no problems, I could see screen clearly and I regret not buying Rav4 instead of Crosstrek for this reason only."
Kathryn Y., MA (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)"Phone loses sync with car, has to be reset."
Anonymous, CO (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)"The system un-pairs from time to time and also looses all the radio station presets. A second new audio unit is on order right now as the dealer can't seem to fix all issues with this unit."
Anonymous, NM (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)"Pairing does not always carry over when the car is turned off. May be a Blackberry Q10 issue."
Anonymous, ON (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)"Difficult to pair with fairly current Android phone; constantly disconnecting and reconnecting, especially during calls; very outdated infotainment system"
Anonymous, NC (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)"Bluetooth repeatedly disconnects and needs to be reset. Have ttried it with several phones - so its not the phones. instructions in the manual are confusing and poor and i have gotten tired of resetting it and jhave stopped using it. Dealership folks happily reset it in three minutes, but it does not stay funtioning for very long"
Anonymous, MA (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)"radio dosent hold stations --fades in and out ..spend a little more and get a good radio.."
Anonymous, (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)"Occasionally the controls don't work although the radio still plays."
Anonymous, CO (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)"SiriusXM was working great for several months, then one day 2 months ago I get in the car and it said to call SiriusXM to activate my subscription. I did, several times, and then SXM said it's not an issue on their end and to take it to Subaru. Dealer tried to reflash the software and do something else, but it did not work. They replaced the entire headunit after a week"
Zeid N., NY (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)"The way the system is built, you actually have to take your eyes off the road to look at a list of phone numbers to choose from. It is a big safety concern"
Anonymous, PA (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)"car often didn't recognize my contacts - last year primarily. Often had to pick up my phone. I understand they may have improved this with the new models."
Anonymous, VT (2016 Subaru Crosstrek Limited 2.0-L 4 Cyl)
"Eyesight safety and all other safety features will shut off without warning during driving"
Anonymous, HI (2016 Subaru Crosstrek Premium 2.0-L 4 Cyl)