2017 Subaru Crosstrek Reliability - Consumer Reports
GREEN CHOICE
2017
GREEN CHOICE

Subaru Crosstrek

The Crosstrek is basically an Impreza hatchback with a higher ride height, added body cladding, and large wheels that are intended to give it a more rugged look. The regular Crosstrek's 148-hp, 2.0-liter four-cylinder engine helps it deliver a frugal 26 mpg overall, which makes it among the most fuel-efficient SUVs in the class. But this compact vehicle doesn't provide as much cargo room as most small SUVs.
Alerts
There is 1 recall on this vehicle. Learn More.

Reliability

We expect the 2022 Crosstrek will be much more reliable than the average new car. This prediction is based on data from 2019, 2020 and 2021 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2017 Subaru Crosstrek has been recalled 1 time by NHTSA. View Recalls
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Subaru Crosstrek owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Air noise when driving"

Anonymous, NY (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Squeaks or rattles

"1.5 yr, now rear frame squeaks with any bumps. Dealer can't find/fix."

Anonymous, MI (2017 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"There is a bad rattle in passenger door"

Debbie M., TX (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Rear end hum. Most likely tires"

Anonymous, ON (2017 Subaru Crosstrek Base 2.0-L 4 Cyl)
Wind noise

"The engine is LOUD. Also for Electronics - safety recall for brake switch - it also locks you in the ignition. Your not asking the right questions."

Anonymous, WI (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Noisiest car I've ever owned or driven in. Road and wind noise very loud."

Anonymous, CA (2017 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"I am not sure it is the power plug but that is my best guess. I had a phone charger plugged in there and several times after using the car on accessory only for five minutes or less, it failed to start and had to be jumped. I checked (with intent to replace) battery but battery was at 80% or greater. When I unplugged charging device from 12v plug, problem stopped happening."

Anonymous, NC (2017 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Headlights

"Both driver side headlight and taillight went out at the same time. Took it to dealer they fix the lights. Drove it that day then at about 4:30pm went to move vehicle would not start battery was dead. Got hood open and found a screwdriver on the battery. A jumpstart and it work fine. ???"

Anonymous, MN (2017 Subaru Crosstrek Base 2.0-L 4 Cyl)
Keyless entry

"Keyless entry and push button started working incorrectly within the first month. Subaru has tried several fixes to the problem without success. If the car sits out in the hot sun after driving less than 30 minutes, then you can bet keyless entry will not work and must use key. Must put fob next to start button to start car."

Anonymous, AZ (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Warning lights

"Tire pressure light went on correctly because I had a nail in the tire. After the tire was repaired the light did not go off. Had to take the car back to the dealer for repair."

Anonymous, FL (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Warning lights for blind spot detector, traction control, and anti-lock brakes illuminated saying those systems were disabled. A faulty switch was replaced."

Anonymous, CO (2017 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Clutch adjustment

"Key would not remove because of park sticking"

Anonymous, (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Gear selector or linkage

"Dealer replaced brake switch (National Recall ) Couldn’t remove key after parking Dealer said they readjusted “nut” Continued difficulty removing key after parking"

Linda T., FL (2017 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Rough shifting

"There is a significant lag in the CVT when shifting from reverse to forward and forward to reverse"

Anonymous, MN (2017 Subaru Crosstrek Unsure 2.0-L 4 Cyl)
Transmission leaks

"brought car in for routine maintenance, and was told I had a issue with a gasket. It needed to be replaced. Only issue is that they would have to keep the car so the engine need to be dropped."

Jeffrey B., NM (2017 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Transmission sensor or solenoid

"Sensor broken. Could not shift out of park."

Anonymous, CO (2017 Subaru Crosstrek Base 2.0-L 4 Cyl)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen freezes up

"after three visits, Subaru dealer was unable to resolve this problem. To date, it still does this about three times a month"

Anonymous, VA (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Dealer advised that attempting to fix the problem usually makes things worse. We are just living with the bug for now."

Anonymous, CA (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)
External music device interface (e.g., smart phone, MP3 player)

"Had to replace the stereo system 3 times!"

Anonymous, CO (2017 Subaru Crosstrek Base 2.0-L 4 Cyl)
Phone pairing (e.g., Bluetooth)

"Have work cellphone and a personal phone. Sometime the Crosstrek will drop one phone or the other. I will have reconnect the bluetooth."

Anonymous, (2017 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"The AC stopped cooling, it needed to be recharged which is incredibly surprising and disappointing."

Anonymous, CA (2017 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Blower (fan) motor

"The dashboard harness needed replacing due to the melting of a plastic electrical plug. The blower/fan resistor needed replacing also."

Anonymous, (2017 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Refrigerant leaks

"The Freon leaked out of my air conditioner."

Tony S., FL (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Air conditioner stopped cooling after about first 10months. Luckily it was covered by warrantee and repaired free of charge. I was told that coolant leaked out."

Anonymous, FL (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Trim panel below left front door separated from retaining clip."

Jeffrey B., NY (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Paint (fading, chalking, cracking, or peeling)

"This car = black is easily scratched."

Anonymous, WI (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Within three days of purchase there were several rock chips on the hood of my car. I felt the paint was weak and not able to with stand normal wear and tear"

Anonymous, NM (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveline vibration

"Asked for force balance; told to replace wheel rim because of vibration that occurred under uphill load at 50 - 65 mph. Then told tires had a bad heavy spot - unbalanceable. Steadily got worse - range of speeds. Gave them long detailed statement. Replaced tires and rim. Old rim has no noticeable flaw - don't want to spend $25 for independent test. Yearly car inspection occurred - nothing flagged. Replacing rim did not fix problem and tires slightly lessened prob, but did not fix. Came back in and desk person clearly seemed to "understand" my vibration complaint! They replaced left drive axle, which they say had broken boot [clearly not flagged during 2 week before inspection]. Car good as new, no! better with Costco Michelin tires (much better rated than Subaru dealer could offer or get)"

Anonymous, PA (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Driveshaft or axle

"See previous feedback."

Anonymous, PA (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Electrical failure

"The climate control knobs don't move any more. They are stuck."

Anonymous, CA (2017 Subaru Crosstrek 2.0-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Faulty sensor or program with passenger car seat created 100% disables airbags for both driver and passenger."

Anonymous, OH (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Pipes

"The exhaust pipes were rusted after 2000 miles. They claim it is just surface rust without actually checking it out on a lift. My Hondas never experienced surface rust after only 2000 miles. I feel for the price I paid for this car, Subaru could at least use a better product when using piping"

Anonymous, NY (2017 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"The car would slightly accelerate and decelerate back and forth during steady state driving. You could watch the mpg gauge rapidly changing when this occurred. Very annoying. I have had experience with 8 Subaru's and never before experienced this. After the 2nd time back to the dealer the mechanic said he felt it but that it was normal. We left the car for 2 weeks while they ran test and the sent the data to Subaru. Subaru finally sent an engineer out who didn't disagree that the car was doing t"

Anonymous, CO (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Oil leaks

"Had problems on two occasions with valve covers leaking. Took multiple (LONG) visits to dealership to resolve. It now seems to be resolved."

Anonymous, TX (2017 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Bushings

"I replaced the bushings at approximately 120,000 miles."

Anonymous, (2017 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Wheel bearings

"Wheel bearings and have been replaced"

Anonymous, MN (2017 Subaru Crosstrek Unsure 2.0-L 4 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"It would not shift from 5th to4th without double clutching after highway driving."

Anonymous, TX (2017 Subaru Crosstrek Unsure 2.0-L 4 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"The engine just stopped and had to be towed to the dealer. The engine was not repairable so they replaced the whole engine and didn't charge me for it. I had the car back within a month and they gave me a loaner."

Anonymous, (2017 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Premature brake wear

"We have had 4 new brakes pamds etc replaced at about 30000 miles."

Anonymous, (2017 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

"The battery failed a load test, according to our mechanic. They advised that the battery would have failed in less than two weeks had it not been replaced at that point."

Grace E., CA (2017 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Sensors (includes O2 or oxygen sensor)

"Started about a year ago. Dash lights are on. Multiple visits to different Subaru dealers. Still no resolution."

Anonymous, NY (2017 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Compare 2017 Models

No Data Available
Recalls
PROVIDED BY
EXTERIOR LIGHTING
Feb 28, 2019
Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.
Summary:
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
What should you do:
Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V149000
Potential Number of Units Affected: 1303530
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