Subaru Crosstrek

"I use the Android Auto primarily to access Waze and Google Maps for navigation. Android Auto continually disconnects while I am driving. I pull over and unplug/replug in my phone, often to no avail. I red online that I should disconnect bluetooth, which I did, but it did not seem to make much of a difference."

"Android Auto GPS mapping function so unreliable I stopped using them."

"My partner and I couldn't consistently connect to Android on two different devices consistently for the first six months of ownership. We researched online and realized it was a common problem for the last two years because of the head unit in Subarus. After buying new cords and two software updates, it seems to have stabilized a great deal. But there are times that I would just rather connect via Bluetooth which seems to be more consistent. Except for the GPS feature."

"loss of verbal directions while driving"

"There have been between 5 and 10 instances when Apple Car Play will not connect. I use this for navigation and in one case was in a remote area of Pennsylvania. It was a stressful situation. The Car Play would not connect for about an hour and I was in an unfamiliar area."

"It often my iPhone will not connect to Apple car play."

"I would not connect when I would plug in, a software update seems like it mostly fixed it."

"Starlink dashboard system and Apple CarPlay regularly freeze or have trouble connecting to my iPhone."

"The ability to connect with Apple CarPlay is extremely variable. Sometimes it connects seamlessly, and other times it simply does not work. The icon is greyed out much of the time. Very frustrating."

"Carplay frequently won't work when I have stopped the car and then restart it. I sometimes travel for work and need the navigation feature. I've tried restarting the phone, restarting the car, and CarPlay just won't work. I've tried 5 different phone cords, 3 of them brand new. Still won't work. Then an hour later, it works fine. But the point is that CarPlay isn't reliable, making the car a hassle when I travel."

"Would not synch with the car"

"The CD player stopped loading media from the CD. The entire unit was replaced at no cost to me."

"Did not have one"

"It needed a software fix. it took two trips before they installed it. Why they didnt the first time beats me."

"This happened only once, but certainly got me worried. The console display screen froze on the menu screen. The stereo could not play anything, and the backup camera view did not come on while in reverse. I tried restarting but nothing helped while before driving off. I happened to stop for gas, and apparently the duration of stopping was enough to let the problem fix itself. I haven't had the problem since."

"Display screen becomes operable when the car is restarted."

"There were a handful of times that the infotainment screen would go blank out of nowhere and reset itself. Sometimes multiple times in a row."

"Bluetooth music play skips, speeds up. I’ve never had any of my Bluetooth players do this (Logitech, Bose, etc.). For an expensive nice sounding, when it doesn’t skip, system they should do better. I’ve had one dealer software update and that made it worse, but fixed the radio preset problem."

"Updated maps do not include roads in my neighborhood, even though they are 5 years old. Routing took my to a road that has been abandoned for years."

"Out of date map and inaccurate data and selects bad routes. Was out of date a purchase. Could not be updated on line, required trip to dealer and 2 hours to update. Still gives inaccurate street names and poor routes."

"wasn't upgrading the latest GPS information, took it back to dealer and they upgraded the systems"

"not connecting withiternet server when iphone has full range indicated"

"The blue tooth phone system would sometimes not disconnect after the phone call was over. Even if you completely powered off the phone, the infotainment system would still say phone call in progress, so no other features were not able to resume such as music or Apple Car play. Multiple visits to dealer."

"The radio wil not hold am/fm radio stations. I set them and a day or so later, they're gone. I've read on forums that this has been an issue for a few years. a few years! It's very annoying."

"Radio would not come back on for 3-5 minutes or so after restarting (like after refueling, etc.)"

"Audio source switches randomly, especially when starting and stopping the motor"

"Radio stopped working. Needed software update"

"The stations programmed in dissapear from the screen"

"Delay coming on"

"radio randomly changes station without my touching or bumping anything. Dealership has updated software without any luck in eliminating the problem. Have suspected it may happen more when the signal from the tuned in station gets weak but not confirmed and the station it jumps to is a long way away in frequency and really obnoxious."

"Despite the head unit having a wifi update option, for head units without GPS nav natively built-in, the only way to get firmware updates is via dealership. Apparently the only head units that are updatable via consumer are for upgraded nav units via download to USB stick from subaru-maps.com. Everyone else is apparently out of luck, relying on dealerships to do the update, which they have only done upon request (perhaps because it takes 20+ minutes)."

"It has the capability to update over my WiFi. However it always says up to date, I have to take it to the dealer to be updated. Luckily it’s in Warranty as the charge a rediculous amount to do this. The subaru forums indicate it has never worked. Very disappointing"

"Only had an issue with my infotainment system needing software updates"

"Subaru has had a number of software updates for this model. So far these are covered under warranty. If this continues after the warranty period, it will cost approximately $80 each time. This is absurd for a service that involves plugging in a thumb drive and running an update. It should either be no cost, or Subaru should send the updates to their customer base so that drivers can do it themselves."

"System stopped responding to touch input, no sound"

"Gulunk sound on left rear strut"

"Very loud at highway speed"

"Design flaw. Intolerable noise on highway with its roof racks in place. Even without it is annoying. The car is not well sound insulated AND the "boxer" engine is abnormally noisy."

"On acceleration, transmission shifts gears at wrong times, causing lurching. Very unpleasant. Dealer can't fix."

"Probably connected with the problem of the lurching upon gradual acceleration. Very unpleasant."

"When the temperature was below 38° the engine would idle at 2000-2200 rpms for at least 6 driven miles and up to 20+ miles before idling down to the usual 1100 rpms. This is because the sensor is not telling the computer that the transmission fluid is up to operating temperature."