The Crosstrek is Subaru’s pseudo-SUV; it’s essentially an Impreza hatchback with a raised ride height and some rugged visual cues. Since it’s based on the already-good Impreza, it has that model’s smooth ride, good fuel mileage, easy-to-use controls, and roomy rear seat. As a result, it’s ranked at the top of our subcompact SUV standings.
Alerts
There are 5 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Emissions
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
NA
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard.
Road Test

The Crosstrek is Subaru’s pseudo-SUV; it’s essentially an Impreza hatchback with a raised ride height and some rugged visual cues. Since it’s based on the already-good Impreza, it has that model’s smooth ride, good fuel mileage, easy-to-use controls, and roomy rear seat. As a result, it’s ranked at the top of our subcompact SUV standings. Subaru also offers a plug-in hybrid version, which contributes to the Crosstrek’s appeal, but doesn’t deliver enough of a mileage improvement to make it a good value.

Both versions have a comfortable and controlled ride that stands head and shoulders above the competition. Its handling is responsive, though it isn't as frisky when driving through sharp turns as the Mazda CX-3, for example. Subaru’s standard full-time all-wheel-drive system is appealing and, combined with the Crosstrek’s ample ground clearance, gives the SUV the ability to easily handle slippery pavement, a muddy trail, or rough dirt roads.

Seating
2 front, 3 rear
Drive Wheels
AWD
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • CVT
  • 6-speed Manual
Engines Available
  • 2-liter 4 hybrid (148 hp)
  • 2-liter 4 (152 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Subaru Crosstrek owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Android Auto

"Android Auto crashes ALL the time. Head Unit firmware updated by dealership at last service in March but still crashes. Many reports online (especially on subaru crosstrek third part forums) of many others having exact same issues, unresolved by firmware updates. Speaking of, head unit firmware updates seem to ONLY be able to be installed via dealership for NON-navigation head units (where GPS nav is not natively built into the head unit). In a followup phone call from customer service after the service update I was asked if the firmware update resolved all the issues (android auto crashing, radio presets deleting themselves, etc) I said I still experienced AA crashing. The presets issue seems fixed. However when I mentioned that it seems many have had these crash issues he gave an exasperated sign and said, Sheesh, you have no idea! It's been rough. ... I can attest to that."

Anonymous, NY (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"The android auto implementation is a bit twitchy. At times, it works smoothly. Sometimes, however, it drops the connection without any obvious reason, it seems to get locked periodically, and it sometimes won't connect at all. Don't have the same issue with my phone in the other car."

Anonymous, ON (2019 Subaru Crosstrek Base 2.0-L 4 Cyl)

"My wife and I have the same model Samsun S7 cell phone. While both can be paired with the system, only my cell phone will allow Android Auto to use the dashboard screen. Hers does not, even though using the same connection cable."

Anonymous, (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"I use the Android Auto primarily to access Waze and Google Maps for navigation. Android Auto continually disconnects while I am driving. I pull over and unplug/replug in my phone, often to no avail. I red online that I should disconnect bluetooth, which I did, but it did not seem to make much of a difference."

Anonymous, (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Android Auto GPS mapping function so unreliable I stopped using them."

Anonymous, NY (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"My partner and I couldn't consistently connect to Android on two different devices consistently for the first six months of ownership. We researched online and realized it was a common problem for the last two years because of the head unit in Subarus. After buying new cords and two software updates, it seems to have stabilized a great deal. But there are times that I would just rather connect via Bluetooth which seems to be more consistent. Except for the GPS feature."

Anonymous, (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Apple CarPlay

"loss of verbal directions while driving"

Anonymous, NJ (2019 Subaru Crosstrek Base 2.0-L 4 Cyl)

"There have been between 5 and 10 instances when Apple Car Play will not connect. I use this for navigation and in one case was in a remote area of Pennsylvania. It was a stressful situation. The Car Play would not connect for about an hour and I was in an unfamiliar area."

Anonymous, MA (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"It often my iPhone will not connect to Apple car play."

Anonymous, QC (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"I would not connect when I would plug in, a software update seems like it mostly fixed it."

Anonymous, CT (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Starlink dashboard system and Apple CarPlay regularly freeze or have trouble connecting to my iPhone."

Anonymous, VA (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"The ability to connect with Apple CarPlay is extremely variable. Sometimes it connects seamlessly, and other times it simply does not work. The icon is greyed out much of the time. Very frustrating."

Anonymous, MA (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Carplay frequently won't work when I have stopped the car and then restart it. I sometimes travel for work and need the navigation feature. I've tried restarting the phone, restarting the car, and CarPlay just won't work. I've tried 5 different phone cords, 3 of them brand new. Still won't work. Then an hour later, it works fine. But the point is that CarPlay isn't reliable, making the car a hassle when I travel."

Anonymous, IL (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Would not synch with the car"

Anonymous, VA (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)
CD player

"The CD player stopped loading media from the CD. The entire unit was replaced at no cost to me."

George H., LA (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Did not have one"

Anonymous, IL (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Display screen freezes up

"It needed a software fix. it took two trips before they installed it. Why they didnt the first time beats me."

Anonymous, TX (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"This happened only once, but certainly got me worried. The console display screen froze on the menu screen. The stereo could not play anything, and the backup camera view did not come on while in reverse. I tried restarting but nothing helped while before driving off. I happened to stop for gas, and apparently the duration of stopping was enough to let the problem fix itself. I haven't had the problem since."

Anonymous, (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Display screen becomes operable when the car is restarted."

Anonymous, (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Display screen goes blank

"There were a handful of times that the infotainment screen would go blank out of nowhere and reset itself. Sometimes multiple times in a row."

Anonymous, IL (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)
External music device interface (e.g., smart phone, MP3 player)

"Bluetooth music play skips, speeds up. I’ve never had any of my Bluetooth players do this (Logitech, Bose, etc.). For an expensive nice sounding, when it doesn’t skip, system they should do better. I’ve had one dealer software update and that made it worse, but fixed the radio preset problem."

Anonymous, ID (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)
In-dash navigation system (GPS)

"Updated maps do not include roads in my neighborhood, even though they are 5 years old. Routing took my to a road that has been abandoned for years."

James C., VA (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Out of date map and inaccurate data and selects bad routes. Was out of date a purchase. Could not be updated on line, required trip to dealer and 2 hours to update. Still gives inaccurate street names and poor routes."

Anonymous, TX (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"wasn't upgrading the latest GPS information, took it back to dealer and they upgraded the systems"

Anonymous, (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Phone pairing (e.g., Bluetooth)

"not connecting withiternet server when iphone has full range indicated"

Anonymous, NJ (2019 Subaru Crosstrek Base 2.0-L 4 Cyl)

"The blue tooth phone system would sometimes not disconnect after the phone call was over. Even if you completely powered off the phone, the infotainment system would still say phone call in progress, so no other features were not able to resume such as music or Apple Car play. Multiple visits to dealer."

Anonymous, IL (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Radio

"The radio wil not hold am/fm radio stations. I set them and a day or so later, they're gone. I've read on forums that this has been an issue for a few years. a few years! It's very annoying."

James N., IL (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Radio would not come back on for 3-5 minutes or so after restarting (like after refueling, etc.)"

Anonymous, MI (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Audio source switches randomly, especially when starting and stopping the motor"

Anonymous, CA (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Radio stopped working. Needed software update"

Anonymous, (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"The stations programmed in dissapear from the screen"

Anonymous, (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Delay coming on"

Anonymous, (2019 Subaru Crosstrek Unsure 2.0-L 4 Cyl)

"radio randomly changes station without my touching or bumping anything. Dealership has updated software without any luck in eliminating the problem. Have suspected it may happen more when the signal from the tuned in station gets weak but not confirmed and the station it jumps to is a long way away in frequency and really obnoxious."

Anonymous, (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Software update fixes

"Despite the head unit having a wifi update option, for head units without GPS nav natively built-in, the only way to get firmware updates is via dealership. Apparently the only head units that are updatable via consumer are for upgraded nav units via download to USB stick from subaru-maps.com. Everyone else is apparently out of luck, relying on dealerships to do the update, which they have only done upon request (perhaps because it takes 20+ minutes)."

Anonymous, NY (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"It has the capability to update over my WiFi. However it always says up to date, I have to take it to the dealer to be updated. Luckily it’s in Warranty as the charge a rediculous amount to do this. The subaru forums indicate it has never worked. Very disappointing"

Anonymous, ID (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Only had an issue with my infotainment system needing software updates"

Anonymous, NY (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Subaru has had a number of software updates for this model. So far these are covered under warranty. If this continues after the warranty period, it will cost approximately $80 each time. This is absurd for a service that involves plugging in a thumb drive and running an update. It should either be no cost, or Subaru should send the updates to their customer base so that drivers can do it themselves."

Anonymous, MA (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"System stopped responding to touch input, no sound"

Anonymous, KY (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Slight rattle behind multimedia navigation system display."

Anonymous, WA (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Several rattles in dashboard"

Anonymous, CO (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Incomplete installlation of several cosmetic installations."

Anonymous, (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Gulunk sound on left rear strut"

Anonymous, (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Wind noise

"Very loud at highway speed"

Anonymous, OH (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"Design flaw. Intolerable noise on highway with its roof racks in place. Even without it is annoying. The car is not well sound insulated AND the "boxer" engine is abnormally noisy."

Anonymous, (2019 Subaru Crosstrek Unsure 2.0-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"This is all part of the previous repair."

Anonymous, (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Rough shifting

"Transmission stutters and jerks during gradual acceleration up to 30 miles per hour, especially when ascending hills."

Anonymous, MD (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Transmission computer

"Transmission does not always downshift smoothly. Does not seem to downshift quick enough causing car to stutter then may pause and jerk when accelerating. Does not always happen so is hard to demonstrate when taking it in for service. Service Rep says this is typical of All Wheel Drive. I don't agree!"

Arthur G., OR (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"On acceleration, transmission shifts gears at wrong times, causing lurching. Very unpleasant. Dealer can't fix."

Anonymous, MD (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Transmission sensor or solenoid

"Probably connected with the problem of the lurching upon gradual acceleration. Very unpleasant."

Anonymous, MD (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"When the temperature was below 38° the engine would idle at 2000-2200 rpms for at least 6 driven miles and up to 20+ miles before idling down to the usual 1100 rpms. This is because the sensor is not telling the computer that the transmission fluid is up to operating temperature."

Anonymous, ME (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"The alignment was wrong when I purchased the vehicle, and they used my free re alignment to fix it."

Anonymous, CA (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl plug-in hybrid)
Bushings

"Rear bushings creaked and groaned. It took the dealer 4 tries to resolve the problem."

Anonymous, (2019 Subaru Crosstrek Unsure 2.0-L 4 Cyl)
Shocks or struts

"One of the rear shocks made a clinking noise."

Anonymous, (2019 Subaru Crosstrek Unsure 2.0-L 4 Cyl)
Tie rods

"Tie rod broke with front quarter panel collision with no body damage.Son backed out of tight parking space hitting front lef tire and quarter panel,loss steering above 5 MPH"

Anonymous, NC (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"The trim around the front left fog light came off the car completely while I was driving down the road. Did not hit a bump or anything. The part just fell off."

Kevin M., CA (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Front foglight trim came off while traveling down the highway. Was told by a Corpus Christi Subaru dealership that this part comes off easily and will often get stolen from the Crosstrek also."

Brenda W., AR (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Paint (fading, chalking, cracking, or peeling)

"Manual said I should wax every month. I did not do it once. Now bumper color look tiny bit different from the hood. Also, there are chips and rashes everywhere on the paint right now. I have learned not to care too much. I could not do much. Maybe repaint the car once it is really serious."

Anonymous, PA (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Glass defects

"A serious crack developed and spread along the lower front windshield."

Anonymous, (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Windows

"A small chip caused a large crack in the windshield which required replacement at under 1000 miles. At under 4000 miles the same thing happened again - a small chip caused a large crack to form, interestingly in the exact same spot. We have owned several Subarus for several years and we never had a windshield crack - chips never led to cracks. Obviously they have changed the quality of the windshields. Subaru replaced the first at no charge (which was nice) but they are not being responsible for the second. We will try to find a better aftermarket quality. We heard they cut quality to cut weight."

Anonymous, CA (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"The eyesight/frontal collision system was not smart. It would syart to go off because of signage before going around curves. Very uneasy feeling that the car would begin to brake at a higher speed ubruptly."

Brenda W., AR (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

"Warning message sent twice. First time dealer reset the system. Second time dealer was to do a full diagnostic on the vehicle. Service appointment has been made."

Chris L., AZ (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Refrigerant leaks

"In early summer 2019 on short trips we noted cabin temp was insufficiently cooling. Checked temp with auto sensor and confirmed. Subaru checked also, found minor shortage of refrigerant, used dye to check for leaks, eventually added coolant, and no problems since then. Cools fine."

Anonymous, VA (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Starter

"The first symptoms were similar to a low battery slow and hesitant start. The dealer replaced the battery but the problem remained and the next day the starter was running free and not engaging in the motor flywheel. That car war towed to the dealer and the starter replaced."

Anonymous, QC (2019 Subaru Crosstrek Base 2.0-L 4 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"It started shortly after purchase. It would be difficult to shift into 4th gear ( it turned out that the synchronizer as well as other parts were substandard). When you could finally get into 4th gear, the transmission and the transmission shifter linkage and shift handle would continually shake and vibrate ( the entire lay shaft holding the 4th gear cog was defective). It took the "usual" three trips to the dealer to have it resolved: trip one: "there's nothing wrong with this, they all do it" (immediately drove a another Crosstrekthat was smooth as silk. Trip two: "well, we'll check with our regional service people to see what we can do about this." Trip three: After a spirited and in-depth discussion with the dealership owner (NOT the dealership management personnel) with the Subaru regional service personnel present, there were many apologies for my trouble, and "we'll provide you with a loaner while we install a new transmission and clutch assembly". We have had no difficulties since then. I firmly believe the damage to the original transmission was caused by the dealership's unqualified drivers moving and preping the car for sale, and no direct fault of the car itself. All total it took about 3 weeks from start to finish to resolve the difficulty, and I am satisfied with the outcome. However we now drive to a more distant but (I think) more responsible agency for service and any future car purchases."

Anonymous, (2019 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Interior lights

"Left inside light on for less than 20 hours.. Everything was dead!!! The car wouldn't even accept a charge when plugged I!!"

Anonymous, CA (2019 Subaru Crosstrek Hybrid 2.0-L 4 Cyl plug-in hybrid)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Electrical failure

"Not sure I remember. Had trouble starting car. Light went. When we first got car. Mysterious problem but they fixed and never had it again"

Anonymous, (2019 Subaru Crosstrek Limited 2.0-L 4 Cyl)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

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