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Subaru Crosstrek

EPA MPG: 29 mpg

RECALL ALERT:
There are 2 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2024 Crosstrek is much more reliable than other cars from the same model year.

The 2024 Subaru Crosstrek has been recalled 2 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2024 Subaru Crosstrek owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Android Auto

"occasional problems connecting"

Anonymous, MN (2024 Subaru Crosstrek Base Unsure)
Apple CarPlay

"Doesnt connect automatically some of the time"

Anonymous, AK (2024 Subaru Crosstrek Limited Unsure)

""Apple Car Play is unreliable and inconsistent at best. I don't understand all the need for electronics when the performance is subpar. Never again will I get a car with Apple Car Play, if I can avoid it.""

Anonymous, IL (2024 Subaru Crosstrek Premium 2.5-L 4 Cyl)

"it will not work properly with two iPhones in the vehicle unless bluetooth is turned off. (GPS Navigation system.)"

Anonymous, (2024 Subaru Crosstrek Limited 2.0-L 4 Cyl)
Display screen freezes up

"In extreme cold or heat, the touchscreen may fail to respond or freezes or behaves in an erratic unpredictable way."

Anonymous, VA (2024 Subaru Crosstrek Limited 2.5-L 4 Cyl)

""Display screen froze up completely. I couldn't control climate, radio, use CarPlay, or anything. Really crippled my ability to operate vehicle. Took to Subaru dealer. They fixed it right away by applying a software update that was not available over the air. Has been fine ever since.""

Anonymous A., DE (2024 Subaru Crosstrek Wilderness 2.5-L 4 Cyl)

"Display screen freezes up and also lags sometimes"

Anonymous, AK (2024 Subaru Crosstrek Limited Unsure)

"Takes about 20 seconds for the display to register/react and sometimes it just freezes."

Anonymous, CO (2024 Subaru Crosstrek Sport 2.5-L 4 Cyl)
External music device interface (e.g., smart phone, MP3 player)

"Sometimes the system fails to respond. Even when it works correctly it is often slow. Sometimes to adjust the climate system or operate the music device I have to stop driving."

Anonymous, VA (2024 Subaru Crosstrek Limited 2.5-L 4 Cyl)
Other in-car electronics problem

"Dealer did not inform that the in car carage opener would not open my garage door and refuses to supply solution. My previous 2013 Subaru Outback did open it."

Anonymous, TX (2024 Subaru Crosstrek Sport 2.5-L 4 Cyl)

"The phone with the case on would not charge on the charger or the charger light would blink service people had no idea why however a careful read of the owner manual showed that sometimes the case cover on the phone needed to be removed oin order to charge the phone without using a plug"

Anonymous, MO (2024 Subaru Crosstrek Wilderness 2.5-L 4 Cyl)

"Eyesight system does not work. Went on the blink during driving. Became unsafe."

Anonymous A., AZ (2024 Subaru Crosstrek Wilderness 2.5-L 4 Cyl)

"see prior statements. Railure of 12 volt batter and failure to start the firsst time. The elctronics have too many bells and whistles."

Anonymous, OR (2024 Subaru Crosstrek Premium 2.0-L 4 Cyl)
Phone pairing (e.g., Bluetooth)

"Sometimes the car recognizes the cell phone."

Anonymous, FL (2024 Subaru Crosstrek Limited Unsure)

""At first it was annoying to see all of your texts displayed on the screen, but after adding Sirius, it was allowed to take over the phone playing music and who knows what, Subaru needs to cover use of the phone with the Bluetooth connection.""

Anonymous, FL (2024 Subaru Crosstrek Limited 2.5-L 4 Cyl)

"There are 2 phones that are paired with the vehicle. Occasionally the system does not allow one of the phones pair correctly."

Anonymous, AB (2024 Subaru Crosstrek Base 2.0-L 4 Cyl)

"It needs to be disconnected then connect again. Very clumsy."

Anonymous, MA (2024 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

""The outside side mirrors vibrate while the car is operating. It happens every time it is driven, but is especially bad while at higher speeds such as on freeways making it extremely unsafe.""

Anonymous, WA (2024 Subaru Crosstrek Limited Unsure)

"The windshield had a visual problem that made it difficult to see when raining or dark. Told dealer of problem. They said it had not been cleaned from a dealer traid. The problem still exists."

Anonymous, KY (2024 Subaru Crosstrek Base 2.0-L 4 Cyl)

""Recurring hesitation on light acceleration that the dealer has not been able to find a cause for, however at times it feels dangerous, because the car will hesitate and then surge""

Anonymous A., MD (2024 Subaru Crosstrek Premium 2.5-L 4 Cyl)

"Bad battery"

Anonymous, CA (2024 Subaru Crosstrek Sport 2.5-L 4 Cyl)

"Besides from a poor detail job at delivery the passenger vent window film is peeling"

Anonymous A., FL (2024 Subaru Crosstrek Limited Unsure)

"Windshield cracked. My out of pocket cost was $1493"

Anonymous A., WI (2024 Subaru Crosstrek Limited 2.5-L 4 Cyl)

"The seatbelt retractor assembly had to be replaced as it was coming apart & rattling inside the B-pillar"

Anonymous, SC (2024 Subaru Crosstrek Premium 2.5-L 4 Cyl)

"I have not owned this new to me Crosstrek for 12 months. I can only answer for the 7months that I have owned this vehicle. I have had ZERO problems with my Crosstrek. It is perfect for my needs."

Anonymous, CA (2024 Subaru Crosstrek Wilderness 2.5-L 4 Cyl)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"started about 1 year after buying vechicle"

Anonymous, MB (2024 Subaru Crosstrek Premium 2.0-L 4 Cyl)

"A pillar"

Anonymous, ON (2024 Subaru Crosstrek Sport 2.5-L 4 Cyl)

"Dealer fixed it"

Anonymous, FL (2024 Subaru Crosstrek Premium 2.0-L 4 Cyl)

""WHY in the world can Subaru have a quieter car! I have had constant rattles with this car from day 1, and can't figure out why or where- so annoying. Every Subaru I have owned has been so noisy (I have had 4)- the reason I did not get another forester was due to tailpipe noise- constant rattle.""

Anonymous, IL (2024 Subaru Crosstrek Premium 2.5-L 4 Cyl)

"Front left A pillar rattle"

Anonymous, ON (2024 Subaru Crosstrek Sport 2.5-L 4 Cyl)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

Keyless entry

""The keyless entry system did not work on 4 separate occasions. One time was within a month of purchase; the other 4 times were in cold weather. Each time had to use the emergency key. The most recent time in cold weather after using emergency key car would not start. Exited and repeated the process three times. On the 4th time car started. Reported to the dealer. They were unable to replicate the issue, but recorded it in their repair log. The most recent time they changed the batteries in the romote as a precaution. Also mpg reading on dash does not work in temperatures 30 and below.""

Anonymous, NY (2024 Subaru Crosstrek Wilderness 2.5-L 4 Cyl)

"Ignition won't begin push button. Warning light says "steering wheel locked""

Anonymous, WA (2024 Subaru Crosstrek Limited 2.5-L 4 Cyl)
Tire pressure monitor

""From the moment I picked it up, one tire consistently reads incorrectly. Techs said it was "elevation" even though it happens at sea level. They've never been able to fix it. I don't trust any of the readings.""

Anonymous, CO (2024 Subaru Crosstrek Sport 2.5-L 4 Cyl)

"DO NOT HAVE THIS PROBLEM BUT SURVEY REQUIRED I MAKE A CHOICE. READ WHAT I WROTE ABOUT KEYLESS ENTRY."

Anonymous, NY (2024 Subaru Crosstrek Wilderness 2.5-L 4 Cyl)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Front tires wore out prematurely (at 12k miles). Alignment blamed."

Anonymous A., PA (2024 Subaru Crosstrek Limited 2.5-L 4 Cyl)
Other steering/suspension problem

"We heard a clicking noise for about 2 weeks in the front driver side. We became concerned and took it in. Turns out the strut mount was bad and they had to replace it. It took about 1.5 days"

Anonymous, WA (2024 Subaru Crosstrek Limited 2.5-L 4 Cyl)
Tire wear is uneven

"I experienced alignment and tire vibration from my Crosstrek in my first 6 months of ownership"

Anonymous, ME (2024 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"the sound cancelling panels inside the driver's door were loose when we purchased. We had to return and the dealership had to replace that panel within a week or two of purchase. Since then, it has been without defect."

Anonymous, PA (2024 Subaru Crosstrek Limited 2.5-L 4 Cyl)

"Fender covers came loose and fell off while driving"

Anonymous, WA (2024 Subaru Crosstrek Limited 2.5-L 4 Cyl)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

What Owners Say

Antilock braking system (ABS)

"Error message"

Anonymous, MT (2024 Subaru Crosstrek Wilderness 2.5-L 4 Cyl)
Rotors

""Pretty early, around 6000 miles, the car would vibrate or have a weird pulsing when braking when over 40 mph. Fixed w/in a day. Dealer said it could be bc of mountain travel and braking, warping the rotors. Seems odd at such a low mileage.""

Anonymous A., PA (2024 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

What Owners Say

Emission control devices (includes EGR)

"ELCM faulty.scan tested code P2404.EVAPtest failed.Caused engine light to come on and turn off eye sight system. fault detected on 22jan 2025 and repaired on 7 may 2025"

Anonymous, NS (2024 Subaru Crosstrek Base 2.0-L 4 Cyl)

"Engine light was on. Technician removed and replaced ELCM leak check valve (after over a month of waiting for the correct part from Subaru in Japan)."

Anonymous, MA (2024 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

What Owners Say

Other driveline problem

"tire blew out"

Anonymous, MN (2024 Subaru Crosstrek Premium 2.0-L 4 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

What Owners Say

Other major transmission & clutch problem

"Repair shop told me a fastener seemed to be missing which caused the car to not go into gear."

Anonymous, VA (2024 Subaru Crosstrek Premium Unsure)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

What Owners Say

Other body problem

"The drivers seat cannot be raised high enough so I can see the hood"

Anonymous A., (2024 Subaru Crosstrek Premium 2.5-L 4 Cyl)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

Refrigerant leaks

""A line under the dash was not properly connected, and leaked. This required three returns to the dealer, finally requiring a regional specialist to come and repair it.""

Anonymous, ME (2024 Subaru Crosstrek Sport Unsure)

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

2024 SUVs Reliability

This Car
vs. Similar Cars

Subaru vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
POWER TRAIN
Nov 09, 2023
A broken driveshaft can cause a loss of drive power while driving or vehicle rollaway when the vehicle is in park without the parking brake engaged. Either of these scenarios can increase the risk of a crash.
Summary:
Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.
What should you do:
Dealers will inspect and replace the left and right front driveshafts as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRP-23.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V754000
Potential Number of Units Affected: 4701
ELECTRICAL SYSTEM
Aug 04, 2023
A short circuit may cause a loss of drive power, increasing the risk of a crash.
Summary:
Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.
What should you do:
Dealers will inspect the harness and install an additional clamp on the steering beam bracket. If damage is found, dealers will add protective tape or replace the instrument panel harness, as necessary. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 3, 2023. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-23.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V551000
Potential Number of Units Affected: 35357
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