In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"Updates to Android Auto seem to make the screen freeze up more often. I feel it's more of a Subaru problem than Android Auto."
Anonymous A., IL (2018 Subaru Legacy Limited 2.5-L 4 Cyl)"had to replace unit, cost with installation $1100"
Anonymous, MA (2018 Subaru Legacy 2.5i 3.6-L 6 Cyl)"Infotainment system malfunctions and fails regularly. The touch screen will not respond correctly or sometimes at all. Back up camera suddenly turns on at off intervals"
Anonymous, VA (2018 Subaru Legacy Limited 3.6-L 6 Cyl)"The screen freezes mostly when connected to Android Auto or Apple Car Play. Once frozen, the touch display doesn't work along with the touch buttons next to the screen. The dealer applied a software upgrade once, but that did not fix the issue. When I brough it in again, the dealer told me I would need a replacement screen costing a few thousand dollars. Then they showed me how to reset the screen if I didn't want to get a new one. Resetting doesn't work very often."
Anonymous A., IL (2018 Subaru Legacy Limited 2.5-L 4 Cyl)"Started about two years ago, intermittent occurences for 1-3 weeks about every 4 months. Subaru refused to work on it, advised buying whole new infotainment system about $2,500!"
Anonymous, MO (2018 Subaru Legacy Limited 3.6-L 6 Cyl)"had to replace screen with new unit, cost including installation $1100."
Anonymous, MA (2018 Subaru Legacy 2.5i 3.6-L 6 Cyl)"Head unit went out completely. Not under warranty. Replacement was $3000 so we used an aftermarket replacement, which has been moderately satisfactory. P.S. the head unit also went out on our 2018 Outback, which was replaced under warranty."
Anonymous, NC (2018 Subaru Legacy Premium 2.5-L 4 Cyl)"Screen suddenly changes to backup camera at odd intervals, refuses to accept any new updates, freezes."
Anonymous, VA (2018 Subaru Legacy Limited 3.6-L 6 Cyl)"changed radio stations by itself and also freezes up. Subaru dealership replaced head unit last month. only had to pay for labor."
Anonymous A., MA (2018 Subaru Legacy Limited 2.5-L 4 Cyl)"Most of the time the gps will not load on screen. Occasionally it flashes on then disappears"
Anonymous, CA (2018 Subaru Legacy 2.5i 2.5-L 4 Cyl)"Thru the car's entertainment system I listen to digital audiobooks that are on my mobile phone. After owning the car two years, commands on the touchscreen no longer responded when I pressed them, for example pause or play. Instead the system would flip between commands by itself so I could no longer listen to audiobooks."
Anonymous, WA (2018 Subaru Legacy Limited 2.5-L 4 Cyl)"Have to turn off blue tooth on phone when in car bc car automatically keeps redialing the last number on my phone"
Anonymous, IL (2018 Subaru Legacy 2.5i 2.5-L 4 Cyl)"Infotainment system changes channels on its own, stations and frequencies (AM/FM/Sirius) and randomly (not in any channel/frequency order)."
Anonymous, MO (2018 Subaru Legacy Limited 3.6-L 6 Cyl)"radio switching stations. Unable to control. Screen has delaminated so none of the functions are available"
Anonymous, IL (2018 Subaru Legacy 2.5i 2.5-L 4 Cyl)
"When I select android auto, it doesn't connect properly."
Anonymous, CA (2018 Subaru Legacy 2.5i 2.5-L 4 Cyl)