In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
""It started off with some slight "bubbling" under the touch screen, after a few hot days in the summer. Within a few weeks of first noticing the "delaminating" of the screen, it eventually went haywire and became totally useless - could not control anything - no gps, no radio, no bluetooth phone, no climate control, etc. The touch screen undoubtedly had a manufacturing defect. Started just over 3 years after purchase - right outside the warranty period. Subaru stated that it would reimburse me under an extended warranty.""
Anonymous, NJ (2019 Subaru Legacy 3.6R 3.6-L 6 Cyl)"when using apple carplay the screen may freeze or there is no sound"
Anonymous, NY (2019 Subaru Legacy Limited 2.5-L 4 Cyl)""Within the last 3 months the display often freezes and can't be "unlocked" unless the car is stopped, engine off and drivers door opened. Recently received notice from Subaru about extending the warranty on the head unit on both this Legacy and my Ascent. I have scheduled appointment in May at Subaru Dealer to examine the system to repair or replace.""
Anonymous A., VA (2019 Subaru Legacy Limited 2.5-L 4 Cyl)"happens occasionally. will freeze and sometimes press buttons on its own"
Anonymous, MA (2019 Subaru Legacy 3.6R 3.6-L 6 Cyl)"Starting in 2025, display screen started freezing up rendering all related functions un-useable. When diagnosed, Subaru estimated cost of repair to be around $2,600.00 but decided to replace the radio at no cost. While waiting for the radio to arrive, Subaru announced an extended warranty for this repair."
Anonymous A., NH (2019 Subaru Legacy 3.6R 3.6-L 6 Cyl)"The screen became unworkable and would randomly sense touches and go to different screens there was eventually a recall and the screen was replaced"
Anonymous A., MD (2019 Subaru Legacy Premium 2.5-L 4 Cyl)""It started off with some slight "bubbling" under the touch screen, after a few hot days in the summer. Within a few weeks of first noticing the "delaminating" of the screen, it eventually went haywire and became totally useless - could not control anything - no gps, no radio, no bluetooth phone, no climate control, etc. The touch screen undoubtedly had a manufacturing defect. Started just over 3 years after purchase - right outside the warranty period. Subaru said they will reimburse me under extended warranty.""
Anonymous, NJ (2019 Subaru Legacy 3.6R 3.6-L 6 Cyl)"The whole radio system needed replacing."
Anonymous, (2019 Subaru Legacy Premium 3.6-L 6 Cyl)"iPhone plugged in via lightning cable would not consistently play as MP3 player or connect as CarPlay. Sometimes audio would completely drop out which was fixable with complete deep reboot of the audio unit. Class action provided software update that seems to have fixed the problems."
Anonymous, OH (2019 Subaru Legacy Unsure 2.5-L 4 Cyl)"Frequently has issues connecting to android auto that sometimes requires rebooting of the display unit to fix (different than turning the car on and off again). Far less frequent, the display has completely frozen independent of any external interface (i.e. it will freeze with static image from the backup camera while reversing), and putting it back into drive does not solve the issue. Restarting the car does not solve the issue. You need to know how to force a reboot of the heads up display to resolve the issue."
Anonymous, NC (2019 Subaru Legacy Limited 2.5-L 4 Cyl)"The whole radio needed replacing- nothing worked properly- including the screen"
Anonymous, (2019 Subaru Legacy Premium 3.6-L 6 Cyl)"A red light on my automatic crash detection indicated it would not work? If an accident occurred and I wasnt able to call. After a lot of diagnosis was determined that the satellite antenna on top of the car had gotten cracked and that was the problem. I complained mightily to Subaru before I knew it was damaged causing the problem. Subaru stepped up and contributed $500 to the repair. I love Subaru!"
Anonymous, PA (2019 Subaru Legacy Sport 2.5-L 4 Cyl)""The touchscreen display cracked with dozens of cracks. The touchscreen now self-triggers and selects buttons, especially on hot days.""
Anonymous, MD (2019 Subaru Legacy Unsure 2.5-L 4 Cyl)"sometimes phone does not connect"
Anonymous, NY (2019 Subaru Legacy Limited 2.5-L 4 Cyl)
"Sometimes fails to connect. Sometimes physically reconnecting the phone will fix, sometimes it requires rebooting the phone. Sometimes it requires rebooting the car's display unit (different from turning the car on/off again)."
Anonymous, NC (2019 Subaru Legacy Limited 2.5-L 4 Cyl)