GREEN CHOICE
GREEN CHOICE

Tesla Model S Change Vehicle

The Tesla Model S is so revolutionary and advanced, it's like a car from another planet. That planet happens to be Silicon Valley, where this startup automaker has its headquarters and is run by the same CEO as Space X, the space exploration company with visions of flying to Mars. The Model S requires no excuses -- electric car or not. That's why the Model S is the best-scoring car that we've ever tested.
Alerts
There are 7 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
NA
2013
2014
2015
2016
2017
2018
2019
2020
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
NA
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
NA
2013
2014
2015
2016
2017
2018
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard.
Road Test

The Tesla Model S is so revolutionary and advanced, it's like a car from another planet. That planet happens to be Silicon Valley, where this startup automaker has its headquarters and is run by the same CEO as Space X, the space exploration company with visions of flying to Mars.

The Model S requires no excuses -- electric car or not. That's why the Model S is the best-scoring car that we've ever tested.

Seating
2 front, 3 rear, 2 third
Drive Wheels
Rear
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 1-speed Direct
Engines Available
  • electric (362 hp)
  • electric (416 hp)
  • electric (302 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2013 Tesla Model S owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"The camera, does not have depth perception. The car did not come with back up sensors so it was difficult to see exactly how far one was when backing up The models that were built in later iterations of the car"

Anonymous, CA (2013 Tesla Model S Performance Electric)
CD player

"It does NOT have one! Need I say more!"

James D., CA (2013 Tesla Model S Performance Electric)
Display screen freezes up

"The screen continues to freeze, even after service. One service rep told me it may be because I have a USB memory chip with music on it plugged in. That seems like something they should be able to fix"

L W., CA (2013 Tesla Model S Base Electric)

"Display screen froze and could not operate the car except to drive. Simple rebooting fixed the problem"

Anonymous, CA (2013 Tesla Model S Base Electric)

"Strange problems with display screen suddenly occurred after around 2 years of use - Tesla replaced with new, upgrade screen at no cost"

William N., CA (2013 Tesla Model S Base Electric)

"Driver display screen froze and needed to be replaced. Tesla picked the car up and took it to the nearest service center, replaced it (warrantee) and had it back to me the next day"

Stephen W., NV (2013 Tesla Model S Performance Electric)

"computer broke and display freezes so the whole system needs to be restarted. Costs $3,000 to replace!"

Mark G., MN (2013 Tesla Model S Base Electric)

"Tesla made several attempts to repair the problem through software and eventually replaced the display screen. The new screen has started to exhibit quirks as well."

David P., IL (2013 Tesla Model S Performance Electric)

"have to reset every other month"

Anonymous, WA (2013 Tesla Model S Performance Electric)
Display screen goes blank

"Touchscreen replaced under warranty"

Barry D., MO (2013 Tesla Model S Base Electric)

"This was an unusual problem that caused them to keep the car for a week to check it out. We were given a loaner of a higher-trim model than ours for that time"

Anonymous, MA (2013 Tesla Model S Base Electric)

"Display screen computer broke, had to get it replaced"

Scott S., MD (2013 Tesla Model S Base Electric)

"These are all related, I think. I have a large screen in the center of the dash. This sometimes doesn't come on, at all. This doesn't prevent me from driving, but does prevent my closing the garage door from the car, and using the nav, music, etc."

Anonymous, CA (2013 Tesla Model S Performance Electric)

"The main display screen went blank. Repaired by Tesla."

Anonymous, VA (2013 Tesla Model S Base Electric)

"Screen goes blank shutting all electronics. Car still drives. Screen goes blank even when parked. Have lost phone conversations and had to pull over to call someone back. I have to reset a whole bunch of preferences on how I want to drive the car."

Matthew E., OH (2013 Tesla Model S Base Electric)

"The infotainment system computer failed and had to be replaced."

Anonymous, NC (2013 Tesla Model S Base Electric)

"Instrument cluster behind steering wheel went black and would not come back up. Service Center said I had to replace the instrument cluster, which I did."

Anonymous, HI (2013 Tesla Model S Base Electric)

"Screen freezes and requires a reboot. Occasionally there are other screen-related problems."

Anonymous, IL (2013 Tesla Model S Performance Electric)

"Display occasionally fails to load when starting the car."

Darin C., WA (2013 Tesla Model S Performance Electric)
External music device interface (e.g., smart phone, MP3 player)

"Firmware update to my car screwed up USB file browsing, also broke TuneIn radio playback when pausing or taking a phone call for about 6 months until it was fixed in latest 8.1 update"

Anonymous, CA (2013 Tesla Model S Base Electric)
Hardware replacement

"Center console touchscreen began to leak a clear sticky goo and bubbles appeared in the screen. Even though the screen continued to work, I was advised to replace it because the goo could cause electrical problems. OUT OF WARRANTY. $1500 repair. I have heard that this is a common problem for this model year. Car is in covered parking at home and at work. I believe that this should be a RECALL issue. Perhaps don't recall all cars, but extend warranty for the screen."

Anonymous, (2013 Tesla Model S Base Electric)

"Took the vehicle in for routine maintenance. The service tech noticed the LCD screen was starting to fail. I had them replace it."

Anonymous, TX (2013 Tesla Model S Base Electric)

"Screen defect, inch square unusable pixels. Replaced under CPO warranty"

Anonymous, CA (2013 Tesla Model S Performance Electric)
In-dash navigation system (GPS)

"Map disappears in areas with poor or no satellite reception (due to the fact that the map is 'on board' the car's computer system). With regards to "Drive system". The "drive train" (motor) was replaced under warranty"

Theo K., CA (2013 Tesla Model S Base Electric)

"NOT able to turn OFF radio frequency emissions on car (bluetooth/cell/wifi type) without the nav unit and other functionality being extremely limited or eliminated. Caused me headaches and exacerbated a cancerous tumor in me, as these frequencies g"

James D., CA (2013 Tesla Model S Performance Electric)

"The 3G radio locks up rendering the navigation unit useless. Need to reset the console to restore the 3G radio. Also the map updates are out of date and the system makes peculiar route suggestions"

Leonard B., WA (2013 Tesla Model S Base Electric)
Phone pairing (e.g., Bluetooth)

"This is an ongoing problem that they've looked at several times. It still happens and I have to re-pair the phone"

L W., CA (2013 Tesla Model S Base Electric)

"Pairs & unpairs continuously"

Anonymous, FL (2013 Tesla Model S Electric)

"Occassionally wont pair requiring system to be restarted"

Anonymous, NJ (2013 Tesla Model S Performance Electric)
Radio

"reception inferior to radios in all my previous cars. AM static under overpasses, near power lines. Have been complaining for 3 years. Service has worked on the car to no avail. OEM tires lasted only 13,000 miles. In all other respects, this is a fine car, a pleasure to own and drive"

Anonymous, CA (2013 Tesla Model S Base Electric)
Routine software updates

"I got into a small accident in October. They had my car until the end of December. They had problems doing the software update. I started having the screen issues, couldn't complete an update and took it in. Tesla said the OS on the drive was corrupted. They reformatted and restored the info. I also got a new 12V battery but I and still having issues with the screen not powering on."

Anonymous, CA (2013 Tesla Model S Performance Electric)
Software update fixes

"it has caused phone pairing issues for a year +"

Anonymous, MN (2013 Tesla Model S Base Electric)
Voice control commands

"Best I can tell voice recognition has never worked, but it is not a feature I care about and have only tried a couple times. I have only recently discovered problem when trying (unsuccessfully) to use the bug report feature"

Leonard B., WA (2013 Tesla Model S Base Electric)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Air noise from the front passenger window, even when fully closed"

Anonymous, CA (2013 Tesla Model S Base Electric)

"Wind noise is excessive, never would happen in MB"

Gene K., WA (2013 Tesla Model S Performance Electric)

"Water leak in rear hatch repaired at no charge."

Anonymous, NJ (2013 Tesla Model S Base Electric)
Seals and/or weather-stripping

"I already explained this. Your survey can be difficult to follow"

Anonymous, MA (2013 Tesla Model S Base Electric)

"Roof vent seal became loose"

Dale W., CA (2013 Tesla Model S Base Electric)

"Rear lift gate didn't seal out rain water. When the lift gate was raised, the water poured out of the lift gate and soaked the rear trunk area of the car. The drain plugs were in place. I removed the solid drain plugs and replaced them with drain plugs provided by Tesla. Hopefully this will resolve the issue. Also the rear tail light would fog up due to water getting this area."

Mark F., CA (2013 Tesla Model S Base Electric)

"Leaks in rear hatch, including rain water filling tail lights."

Anonymous, IL (2013 Tesla Model S Performance Electric)
Squeaks or rattles

"Brake pedal squeaked and was lubricated"

Anonymous, FL (2013 Tesla Model S Base Electric)

"Squeak, infrequent, but coming from back seat, passenger side. Can't pin-point location"

Anonymous, CA (2013 Tesla Model S Base Electric)

"roof squeak - fixed - also had nosisy a/c compressor - fixed at normal service time"

Steve A., CA (2013 Tesla Model S Performance Electric)

"Panoramic roof rattles and squeaks on unlevel ground"

Anonymous, CA (2013 Tesla Model S Base Electric)

"I have the panoramic roof, which requires lube and adjustment by the service center to continue to operate properly"

Anonymous, AZ (2013 Tesla Model S Performance Electric)

"Pano Roof squeaks. Needs adjusment (already serviced once)"

Anonymous, PA (2013 Tesla Model S Performance Electric)

"The car is so very silent when driving that minor squeaks and rattles that you wouldn't be able to hear in a gasoline engine car become very annoying. Tesla service has been great about working to fix any and all squeaks & rattles"

James B., CA (2013 Tesla Model S Performance Electric)

"I had a number of issues with rattles, usually in the A or B pillar and there was also an issue with the panoramic roof. All issues were fixed"

Aaron W., CA (2013 Tesla Model S Performance Electric)

"Seatbelt tensioner has an occasional rattle Have not brought it to the attention of the dealer as yet Waiting for the next service"

Anonymous, FL (2013 Tesla Model S Performance Electric)
Wind noise

"Noise from right passenger door window. Seal was not properly installed at plant. Seal replaced. Problem solved"

Anonymous, MA (2013 Tesla Model S Base Electric)

"Frameless door windows do not seal well."

William D., CA (2013 Tesla Model S Performance Electric)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Differential

"A minor amount of play developed in the differential gears. Tesla replaced the entire drive system. Remarkable service!"

Anonymous, UT (2013 Tesla Model S Performance Electric)
Driveline vibration

"Vibrated. Tesla replaced driveline"

Anonymous, FL (2013 Tesla Model S Base Electric)

"A noise the service center called "milling" occurred. This did not seem to affect performance. The motor was replaced at no cost"

Anonymous, CA (2013 Tesla Model S Performance Electric)

"Noise from rear drive unit. Fully replaced under warranty. No mechanical failure"

Anonymous, CA (2013 Tesla Model S Base Electric)
Driveshaft or axle

"The seal on the driveshaft allowed moisture to enter and rusted the wires. The car stopped suddenly and was unable to drive anywhere. Telsa replaced the whole driveshaft under warranty ($7,000). Had the car returned the next day"

Anonymous, NV (2013 Tesla Model S Base Electric)

"The Drive unit failed upon acceleration"

Anonymous, CA (2013 Tesla Model S Base Electric)

"Buzz at low torque and whine at high speed"

Anonymous, CA (2013 Tesla Model S Base Electric)
Electrical failure

"A module on the management control bus went bad affecting other systems, causing the car to act erratically, needing repair"

Anonymous, VA (2013 Tesla Model S Base Electric)

"Software firmware update reported to cause special D.C. D.C. fuse to fail, which required replacement at dealer service center"

Anonymous, TX (2013 Tesla Model S Base Electric)

"There was a warning light. A new battery was required (the big battery that is the entire bottom of the car). It took a long time for them to get the battery in stock. When it finally went in for service it took 2 weeks to get the car back. However, they did provide a loaner of the same car type"

Anonymous, CA (2013 Tesla Model S Base Electric)

"Battery pack motherboard failure. Battery pack sent to factory to replace. Used a substitute battery pack until original returned."

Anonymous, HI (2013 Tesla Model S Base Electric)

"DC/DC converter failure resulted in complete AC shutdown"

Anonymous, FL (2013 Tesla Model S Base Electric)

"I drove through a tropical deluge and created a short in the battery, it had to be replaced"

Anonymous, HI (2013 Tesla Model S Base Electric)

"Car had a corroded wire that separated the computer from engine and the car was not able to drive. Tesla paid for the repair 100% under warranty, (passed 5 year, 50,000 warranty, but this was consider part of the drivetrain warranty for 125,000 miles) as well as the tow to the shop. Received the car back the next day. It was an inconvenience, but they responded quickly to fix and had a new improved corrosion resistant cable in stock."

Anonymous, FL (2013 Tesla Model S Base Electric)

"Power inverter for the climate system failed and was replaced for approxx $2000"

Maury R., CO (2013 Tesla Model S Performance Electric)
Stability control (ESC)

"A failure on the rear tire sensor caused failure of ABS, ESC and Traction Control simultaneously. This happened during winter snows and any slippage would entirely disable these systems and regen braking, making the car difficult, scary and unsafe to drive until it reset after driving about half a mile. Replacing the sensor cost $150 and all is now well again, but it was a rough week!"

Meredith S., RI (2013 Tesla Model S Base Electric)
Transfer case

"Vehicle suddenly lost all power to the wheels. It whirled and clicked but would not move. Vehicle was towed, repaired in two one day and returned free of charge."

Steve B., AZ (2013 Tesla Model S Performance Electric)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"I have replaced 3 out 4 door handles that pop out. Wires break and Tesla standard prevents replacing just the wire but the whole handle. $1,000 per handle to replace"

Anonymous, NV (2013 Tesla Model S Base Electric)

"Door handle shorted out"

Anonymous, TX (2013 Tesla Model S Base Electric)
Locks and latches

"Door handle failed to present"

Anonymous, NY (2013 Tesla Model S Base Electric)

"Handle needed to be replaced - door wouldn't open from outside on passenger front"

Anonymous, CA (2013 Tesla Model S Performance Electric)

"The passenger door handle stopped presenting itself"

Anonymous, (2013 Tesla Model S Base Electric)

"The door handles come out of the side of car for access. The drivers side stopped working and had to be replaced. Tesla said it is known problem and Since I can expect others to also break. However, they wouldn't fix them ahead of time and it will be very expensive what once the warranty is up"

Anonymous, MD (2013 Tesla Model S Unsure Electric)

"Automatic door handle would not operate and needed replacement"

James R., KY (2013 Tesla Model S Base Electric)

"Driver door watch quit working. Needed service call to replace a switch."

Anonymous, WA (2013 Tesla Model S Base Electric)

"Front passenger exterior self-presenting door handle failed, and was replaced, AT NO COST, as a goodwill gesture by Tesla (Tesla Ranger came to my office)."

Danny J., CA (2013 Tesla Model S Base Electric)
Seat belts

"Different seat belts in car freezing up, replaced and happened again. Long waiting time for parts (21/2 months)"

Gene K., WA (2013 Tesla Model S Performance Electric)
Sunroof

"The air deflector bracket broke"

Anonymous, CA (2013 Tesla Model S Base Electric)

"Inside headliner was stained black after a while. Learned that sunroof had been leaking going through car wash. Car was in Tesla shop for a week. Covered under CPO warranty."

Anonymous, TX (2013 Tesla Model S Base Electric)
Tailgate, hatch or trunk

"Rear hatch struts partially failed, and were replaced, AT NO COST, as a goodwill gesture by Tesla (Tesla Ranger came to my office)."

Danny J., CA (2013 Tesla Model S Base Electric)
Windows

"Twice, I've had problems where the right rear window would open and then not close again (or only close if I was pulling on it)"

Anonymous, CA (2013 Tesla Model S Base Electric)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Twice. No AC. Repaired under warranty."

Anonymous, CA (2013 Tesla Model S Base Electric)

"Twice the air conditioning went out. Under warranty so no charge. But pRts take forever to order and I had a loaner for two or three weeks."

Lynda D., CA (2013 Tesla Model S Base Electric)
Blower (fan) motor

"Tesla has 2 fans for AC unit. One fan and its controller went out. Potentially serious since the AC units also cool the battery. The fan was on side of car that has been damaged and repaired in an accident. Unknown whether the earlier accidents were contributing factor to fan failure."

Anonymous, WA (2013 Tesla Model S Base Electric)
Heater system

"A critical component had a fuse blow so the whole component needed to be replaced. Costly repair. Multiple other people with same issue"

Anonymous, OH (2013 Tesla Model S Base Electric)

"Fuse blown. Replaced at no cost with beautiful loaner. Car was picked up, repaired, dropped off clean as a whistle"

Joshua B., ON (2013 Tesla Model S Base Electric)

"Heater unit failed. Was told a fuse pre heater failed. Would have thought fuse there to protect the heater."

Anonymous, NY (2013 Tesla Model S Base Electric)

"The battery was not heated properly due to failed pump and inline heater. This impacted charge rate and regenerative braking during the cold months. Cabin heat and AC worked fine."

Anonymous, IL (2013 Tesla Model S Base Electric)

"Heater needed to be replaced"

Anonymous, VA (2013 Tesla Model S Base Electric)

"Heater and DC/DC converter failed $3000.00"

Anonymous, CA (2013 Tesla Model S Base Electric)

"The dc controller for the electric heater failed and needed to be replaced"

Baxter A., TX (2013 Tesla Model S Base Electric)

"Had to replace the heater when it stopped working in winter"

Anonymous, VA (2013 Tesla Model S Base Electric)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"The car on the alignment machine shows it is aligned but the car pulls to the right. The local dealer attributes it to the crown in the road, but the demos I drive do not pull to the right"

Anonymous, TN (2013 Tesla Model S Performance Electric)
Ball joints

"Driver's side upper control arm replaced due to wear in ball joint."

Anonymous, PA (2013 Tesla Model S Base Electric)
Bushings

"Because this is an electric vehicle, noises are more distinct when driving at low speed with the windows open. A metallic noise could be heard from the suspension when running on rough pavement. They replaced several bushings which appeared to be worn."

Anonymous, MA (2013 Tesla Model S Base Electric)
Electronic or air suspension

"Air suspension failed and car went to lowest position and would not raise up. Almost undrivable. Fortunately still under warranty and new system put in. Told that original air suspension had problems and new ones were better. This seems to be a continuing problem with the older model s. Many of the parts are faulty and need to be replaced with new and improved parts. While under warranty this is done with no cost but now that car is out of warranty it has become an issue. I have had to argue with Tesla about fixing parts that were inherently faulty. Most of the time they have agreed to fix things but I can see that this is going to be a recurring issue in the future."

Anonymous, FL (2013 Tesla Model S Performance Electric)
Steering linkage (includes rack and pinion)

"According to the dealer, a few bolts on the rack and pinion had loosened up causing a slight noise"

Anonymous, VA (2013 Tesla Model S Base Electric)

"When driving 50 mph more the car would pull to the left and then to right,"

Stan M., CA (2013 Tesla Model S Base Electric)

"Creaking noise from front of car when wheel turned in either direction. Apparently a bushing required adjustment/lubrication."

Anonymous, PA (2013 Tesla Model S Base Electric)
Tie rods

"Had to replace at 50,000 miles, just after warranty ran out. Cost about $700. Seems a little early for this item to wear out"

Anonymous, VA (2013 Tesla Model S Base Electric)
Tire wear is uneven

"Rear tires wear inside tread, about a two inch band, due to " squatting " rear suspension under exceleration. dangerous situation as very hard to see. Dealer tried to blame the driver for hard driving. Gee, I bought the Performance model to drive!"

Anonymous, NV (2013 Tesla Model S Performance Electric)
Wheel bearings

"Left front wheel bearing starts to worn, making a humming noise while driving. The front left wheel hub was replaced"

Anonymous, NJ (2013 Tesla Model S Base Electric)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"Car showed that 12 battery needed service. Customer service said it was out of stock and have been out of stock for more than one month. They said it was safe to drive, but be aware that it may die if you stop the car and try to restart it. I had to use another car until One of the two service centers was able to replace it over a month from when I first got the message."

Anonymous, MD (2013 Tesla Model S Unsure Electric)

"The 12 V DC/DC Converter had to be replaced. I lost all 12V systems in the car such as the dash displays."

Anonymous, WA (2013 Tesla Model S Base Electric)
Exterior lights (other than headlights)

"The string of small white lights above each headlight just went off, both daytime as well as nights"

Vincent M., CA (2013 Tesla Model S Base Electric)
Headlights

"Headlamps don't illuminate far enough. Cornering lights are useless"

Paul B., MA (2013 Tesla Model S Base Electric)

"A headlight just went out"

Vincent M., CA (2013 Tesla Model S Base Electric)
Keyless entry

"Door handles do not open automatically"

Anonymous, CA (2013 Tesla Model S Base Electric)

"Motorized door handles have failed repeatedly in my 5 years of ownership. Two handles have been replaced in last 12 months and at least six since I've owned the car."

Thomas K., WA (2013 Tesla Model S Base Electric)
Tire pressure monitor

"I was getting false reading of the tires losing pressure, and warnings that the tire pressure monitoring system needed service. I took the car to a Tesla Service Center and they replaced all 4 tire pressure monitors"

Edward F., MD (2013 Tesla Model S Base Electric)

"Tire pressure system broke which costs another $600 to repair!"

Mark G., MN (2013 Tesla Model S Base Electric)

"The tire pressure monitor was faulty, it had a small leak, which caused numerous low tire pressure warnings."

Anonymous, NC (2013 Tesla Model S Base Electric)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Roof rack covers are easily removed by carwash. No locking mechanism and thin plastic hinges easily torn off"

Anonymous, NV (2013 Tesla Model S Performance Electric)

"Front bumper trim has broken and come loose after catching on front parking curbs. Air suspension lowers the car and then it catches. A basic design flaw, that has probably been corrected in newer models."

Anonymous, (2013 Tesla Model S Base Electric)
Loose interior trim or moldings

"Dashboard panel vibrated at normal speeds Was replaced by TESKA and problem has not returned"

Anonymous, FL (2013 Tesla Model S Performance Electric)

"Driver side door molding came out had to pay for replacement"

Anonymous, CA (2013 Tesla Model S Base Electric)

"Fabric on both interior B-pillars keeps peeling, most likely because it is glued onto a concave surface and Florida is a humid environment. Tesla has replaced them several times since I bought the car in 2013 and I am waiting on another replacement now. Not a big deal, but esthetically displeasing. The Tesla S is still the best car on the road today!"

Terry O., FL (2013 Tesla Model S Performance Electric)

"I complained about the molding coming loose three times. When a service center opened nearby they said not under warranty any longer and I had to pay $135."

Lynda D., CA (2013 Tesla Model S Base Electric)
Paint (fading, chalking, cracking, or peeling)

"Paint chipping off hood"

Anonymous, TN (2013 Tesla Model S Performance Electric)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"Car made whining sound. Was told "Drive Unit" was replaced and this included the motor and controller"

Anonymous, CA (2013 Tesla Model S Base Electric)

"The car had the known drive unit issue where it started clunking on acceleration/deceleration. Drive unit was replaced"

Brian H., IL (2013 Tesla Model S Base Electric)

"Car wouldn't start one day. Tesla towed it to the service center. Could not reproduce the problem. But replaced the engine as in the spirit of "overabundance of caution" according to them"

Anonymous, CA (2013 Tesla Model S Base Electric)

"Excessive noise in one drive unit. Replaced without issue under warranty"

Anonymous, FL (2013 Tesla Model S Base Electric)

"Engine on acceleration died. Needed full replacement. Replaced under CPO warranty"

Anonymous, CA (2013 Tesla Model S Performance Electric)

"The drive unit had to be replace. It slipped out of gear while driving slow. We were barely able to get into driveway."

Anonymous, WA (2013 Tesla Model S Base Electric)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Engine harness

"engine mount/harness to subframe cracked. almost had to pay until escalated to management"

Anonymous, WA (2013 Tesla Model S Performance Electric)
Hybrid/electric battery replacement

"Battery died. Would not charge. Stuck out of state"

Paul B., MA (2013 Tesla Model S Base Electric)

"Battery.died catastrophically"

Anonymous, CA (2013 Tesla Model S Base Electric)
Hybrid/electric system and battery (excluding replacement)

"Charging system failed. Tesla repaired it in one day. Excellent service"

S A., WA (2013 Tesla Model S Base Electric)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Normal routine brake wear

"Brakes shouldn't wear out but they did and cost $1800+ to fix. Way too expensive!"

Anonymous, MN (2013 Tesla Model S Base Electric)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"recall"

Anonymous, DC (2013 Tesla Model S Performance Electric)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"I heard noises from the rear-end of the car. I took it in and they replaced the motor/transmission"

Anonymous, MN (2013 Tesla Model S Base Electric)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

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