With its futuristic gee-whiz innovation and astonishing performance, the fully-electric Tesla Model S seems like a car from another planet. The Model S was the highest-scoring car we'd ever tested, with its high-performance all-wheel-drive version scoring even higher. As advanced as the Tesla is, what makes it so impressive is how seamlessly it blends into everyday life.
Alerts
There are 5 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Emissions
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
NA
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
NA

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
NA
2013
2014
2015
2016
2017
2018
2019
2020
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
NA
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
NA
2013
2014
2015
2016
2017
2018
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard.
Road Test

With its futuristic gee-whiz innovation and astonishing performance, the fully-electric Tesla Model S seems like a car from another planet. The Model S was the highest-scoring car we'd ever tested, with its high-performance all-wheel-drive version scoring even higher.

As advanced as the Tesla is, what makes it so impressive is how seamlessly it blends into everyday life. No other fully-electric car comes close to its 200-mile-plus range, limiting a key compromise inherent with electric cars. The Tesla also happens to be enjoyable to drive, it is brimming with technology and benefits from hatchback practicality. It matches the acceleration of the world's top sports cars mending it with the usability of a family sedan. But compared to other luxury cars brushing with a six-figure price tag, the Tesla's interior quality and seats aren't quite up to par.

Seating
2 front, 3 rear, 2 third
Drive Wheels
AWD , Rear
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 1-speed Direct
Engines Available
  • electric (362 hp)
  • electric (416 hp)
  • electric (302 hp)
  • electric (691 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Tesla Model S owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"windshield seal leaked, repaired under warranty at Tesla Service Center"

David P., IN (2014 Tesla Model S Base Electric)

"wind noise around window"

J D., IL (2014 Tesla Model S Base Electric)

"Small water leak driver window"

Scott D., TX (2014 Tesla Model S Performance Electric)

"Water was leaking into the tail lights when the vehicle was washed. Tesla replaced the tail light"

John H., CA (2014 Tesla Model S Base Electric)

"air leak in left rear window"

Anonymous, IL (2014 Tesla Model S Base Electric)

"drain hole in trunk hatch got clogged ,Tesla fix it ASAP"

Thomas G., CA (2014 Tesla Model S Base Electric)

"A seal on the rear brake light allowed water into the light fixture. Tesla replaced both rear brake lights with newer versions."

Charles C., CA (2014 Tesla Model S Base Electric)

"There was a water leak in the tailgate. It was fixed by Tesla service at no cost."

Michael H., BC (2014 Tesla Model S Base Electric)
Seals and/or weather-stripping

"The lift gate leaked water after a heavy rain apparently due to a defective seal around the tail light. Tesla promptly came to my house and updated the seal to prevent the problem in the future"

Walter M., PA (2014 Tesla Model S Base Electric)

"My sunroof was slowly leaking water (I only saw one drop but there were water rings at the top of the inside of my roof. Tesla fixed the problem and told me the drain hose for the sunroof was clogged."

Anonymous, CA (2014 Tesla Model S Base Electric)
Squeaks or rattles

"slight suspension squeak. Notice first by Tesla service when in for routine check. Proactively fixed under warranty by Tesla"

Anonymous, MN (2014 Tesla Model S Base Electric)

"Clips on the dash and doors can sometimes come loose, and since the car is so quiet, these become obvious. Tesla is very good about fixing these."

Anonymous, CA (2014 Tesla Model S Base Electric)

"Problem fixed when taken into service center"

Anonymous, CA (2014 Tesla Model S P85D Electric)

"pesky noise in door was solved"

Scott D., TX (2014 Tesla Model S Performance Electric)

"loose cable in rear deck"

Anonymous, AZ (2014 Tesla Model S Base Electric)

"The side mirrors were making noises when they were retracted. Fixed by Mfg"

Michael R., OR (2014 Tesla Model S Base Electric)

"squeaking at the sunroof area"

Holger M., CA (2014 Tesla Model S Performance Electric)

"Left windshield wiper motor made squeaking noise when returning blade to home position"

Dawn T., CA (2014 Tesla Model S Performance Electric)

"The only tires/wheels available for the P85+ model at that time were 21". These tires make too much noise and cause the body to shake on freeways and rough roads, which sometimes deafens the interior"

Anonymous, CA (2014 Tesla Model S Performance Electric)

"About 6 different rattles from dash, to A-pillar to rear cargo area. They have successfully fixed 4 and they'll take another stab at the other 2 during the next service. They work really hard to make everything right"

Richard B., CA (2014 Tesla Model S Base Electric)

"Car creeks alot when driving, might just need lubrication"

Anonymous, ON (2014 Tesla Model S Performance Electric)

"The A/C condenser fan at the front of the car developed a rattle. Tesla corrected the issue by securing the plastic shroud more securely"

Russ W., CA (2014 Tesla Model S Performance Electric)

"in dashboard, driver's door, and rear of vehicle"

Anonymous, HI (2014 Tesla Model S Base Electric)

"Some rattling noise intermittently comes from the panoramic sunroof area. I'm not sure of the cause"

Michael L., CA (2014 Tesla Model S Performance Electric)

"Driver's seatbelt rattles above the shoulder"

Anonymous, CA (2014 Tesla Model S Base Electric)

"Since my car was manufactured in early 2013, it was one of Tesla's early cars. They figured out how to fix/retrofit them and everything was fixed perfectly, the first time I asked, like always and for free with great service"

Melissa D., WA (2014 Tesla Model S Base Electric)

"Squeaks coming from driver side and pano roof, annoying constantly squeak from passenger back seat area"

Benigno F., FL (2014 Tesla Model S Base Electric)

"Front door window seals on both sides were replace to eliminate rattles."

Henry Z., TX (2014 Tesla Model S Performance Electric)

"The car has had some rattling noises off and on through the ownership of the car."

Anonymous, CA (2014 Tesla Model S Base Electric)

"There was a constant tapping right above my head that was caused by some issue with the sunroof. It was like Chinese water torture, but with a tapping sound."

Anonymous, FL (2014 Tesla Model S Base Electric)
Wind noise

"The sunroof seals broke down causing wind noise. TESLA fixed and no cost and the problem went away"

Anonymous, CA (2014 Tesla Model S P85D Electric)

"wind noise around window"

J D., IL (2014 Tesla Model S Base Electric)

"The front windows (driver and passenger side) can get mis-aligned, causing wind noise. Since the car is so quiet, any wind or rattles are heard."

Anonymous, CA (2014 Tesla Model S Base Electric)

"The dealership did not fix an issue I had with the sun roof, apparently not installing one piece of weatherstripping. Since the dealership is 70 miles away I have lived with the wind noise. I am pretty certain the problem will be resolved when I take the care in for its next scheduled maintenance."

Robert M., CO (2014 Tesla Model S P85D Electric)

"Passenger side window had excessive wind noise. Tesla arranged for and picked up vehicle. Replaced small corner front window due to poorly placed seal. Delivered it repaired"

Anonymous, CA (2014 Tesla Model S Base Electric)

"Air noise from rear hatch was quickly adjusted and repaired by Tesla"

Burt L., CO (2014 Tesla Model S Base Electric)

"The wind noise, coupled with the loud tires, cause excessive noise in the passenger area. The noise seems to come from windows and the sunroof that are not tight enough"

Anonymous, CA (2014 Tesla Model S Performance Electric)

"Excessive for a 100k vehicle"

Benigno F., FL (2014 Tesla Model S Base Electric)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Front camera failed which entirely disabled vehicle. Tesla arranged for pickup of vehicle, rental and then delivered repaired car 2 days later"

Anonymous, CA (2014 Tesla Model S Base Electric)
Display screen freezes up

"It freezes and locks - takes a while to reset"

Anonymous, CA (2014 Tesla Model S Performance Electric)

"Freezes"

Anonymous, CA (2014 Tesla Model S Performance Electric)

"Freezes"

Anonymous, CA (2014 Tesla Model S Performance Electric)

"Bubbles in the screen which did not affect the operation but were irritating."

Henry Z., TX (2014 Tesla Model S Performance Electric)

"Display Screen had some bubbles on top and was fix by Tesla Services."

Hector P., FL (2014 Tesla Model S Base Electric)
Display screen goes blank

"The screen does not go blank when the car is running. The problem is that the screen does not come on as it used to do when I get in the car. I can get it to come on by pressing simultaneously on the two buttons on the sides of the steering wheel. The problem was not resolved when I last had it in for service. I am hoping that it will get resolved next time."

Anonymous, CA (2014 Tesla Model S Base Electric)

"It started leaking sticky fluid and lost color around the edge"

Anonymous, TX (2014 Tesla Model S Base Electric)

"When screen not working, no media, no AC, no GPS. It was replaced in about an hour."

Anonymous, HI (2014 Tesla Model S Performance Electric)

"Started after SW update. Has not been taken to the dealer to fix yet. Scheduled for next week"

Anonymous, (2014 Tesla Model S Base Electric)

"Screen would just go blank at various times, but would reboot itself. Problem was resolved by Tesla via system update"

Anonymous, AL (2014 Tesla Model S Base Electric)

"Freezes"

Anonymous, CA (2014 Tesla Model S Performance Electric)

"Display screen seemed dead and wouldn't reboot. Tesla replaced for free"

Anonymous, CA (2014 Tesla Model S Base Electric)

"My main computer, the big display in the car, failed and had to be replaced"

Anonymous, NV (2014 Tesla Model S Performance Electric)

"screen was blank - could not perform any functios - had to be replaced"

Anonymous, NJ (2014 Tesla Model S Electric)

"The screen used to freeze up or go blank occasionally in the first few years I owned my car (I’ve owned it since 2014), however it is far more infrequent now...maybe once every 6 months. It’s an easy fix by just rebooting the screen. I’ve always enjoyed having the latest gadgets and don’t mind (and even expect) the occasional issue and willingly put up with it because my 2014 Model S is fun to drive and requires so much less maintenance than gas powered vehicles (no oil changes, no transmission fluid flushing, etc.) because it has so many fewer moving parts."

Anonymous, TX (2014 Tesla Model S Base Electric)
External music device interface (e.g., smart phone, MP3 player)

"Ability to play MP3s from flash drive suddenly vanished after SW update. After investigation - some SW updates apparently failed - this issue eventually resolved itself after the next SW update."

Anonymous, AZ (2014 Tesla Model S Base Electric)
Hardware replacement

"Tesla promptly updated touchscreen to latest version at no cost to me."

Anonymous, IN (2014 Tesla Model S Base Electric)

"Screen showed liquid behind glass and dripped sticky liquid from console. Ruined my windshield visor because of the stickiness."

Anonymous, HI (2014 Tesla Model S Base Electric)
In-dash navigation system (GPS)

"Sede prior comment. Display screen wouldn't reboot, no GPS or anything else controlled by the display screen. Vehicle ran fine. Tesla replaced for free,"

Anonymous, CA (2014 Tesla Model S Base Electric)
Phone pairing (e.g., Bluetooth)

"When the screen problem occurs and I resolve it by doing the reset, the car loses its bluetooth connection to my phone and even after it says that it had reconnected, I have to disconnect and then reconnect again."

Anonymous, CA (2014 Tesla Model S Base Electric)

"Apparently a failure of a component on some circuit board prevented Bluetooth pairing. The part(s) are on order to fix this and it's covered under warranty."

Thomas M., TX (2014 Tesla Model S Base Electric)
Radio

"Streaming stations use home WiFi while parked in garage. When leaving home, occasionally radio will not connect over 3G network. Dealer replaced 3G receiver with 4G, didn’t solve problem"

Allan H., CA (2014 Tesla Model S Base Electric)

"static/interference near tall buildings, mountains, under bridges/roadway under passes"

Anonymous, CT (2014 Tesla Model S Base Electric)

"a SW bug sometimes causes static when starting the car - this bug was created during an upgrade ~2 years ago and still not fixed by Tesla. engineering is working on it..."

Anonymous, AZ (2014 Tesla Model S Base Electric)
Routine software updates

"Some over the air wifi software updates failed - no error message or indication of a problem until car capabilities / features simply stopped working or disappeared from screen. Tesla unable to re-push failed over the the air updates and unable to explain issue - only suggested solution is to replace the entire media control unit (which isn't available and costs $thousands.)"

Anonymous, AZ (2014 Tesla Model S Base Electric)
Steering wheel controls

"Mute button and voice command button worked intermittently. Mute button was hazardous as radio could not easily be muted when needed for concentrating on traffic or parking"

Dawn T., CA (2014 Tesla Model S Performance Electric)
Voice control commands

"The voice control command to dial a phone number based upon the person's name rarely functions correctly - never the first time and often not at all after 3 or 4 tries."

Anonymous, HI (2014 Tesla Model S Electric)

"Voice commands repeatedly ignored, or described as "uninterpretable" even when a standard simple command was used, such as calling a telephone number, or navigating to a street address. Fixed by rebooting whole car, but recurred"

Dawn T., CA (2014 Tesla Model S Performance Electric)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"servo gear on driver door inoperative"

Anonymous, UT (2014 Tesla Model S Base Electric)

"Door handle wouldn't retract"

Anonymous, OR (2014 Tesla Model S Base Electric)

"Electronic door handle did not come out autoatically"

Anonymous, NY (2014 Tesla Model S Performance Electric)

"THE Door Hinge on the passenger door , was Jammed and would not Open/unlock, Needed replacement"

Anonymous, GA (2014 Tesla Model S Base Electric)
Locks and latches

"Door handles have been defective many times since I own the car. The problem keeps on coming back even after repairs."

Anonymous, QC (2014 Tesla Model S Base Electric)

"The driver's side rear door handle would not present itself so the door could not be opened from the outside or inside in some instances. Fixed under extended warrant by mobile repair in my garage."

Anonymous, MD (2014 Tesla Model S Base Electric)

"Multiple door handles stopped presenting. It's a known issue and all were fixed under warranty with excellent customer service."

Paul D., CA (2014 Tesla Model S P85D Electric)

"Door handles on both driver side and passenger side stopped operating about seven months apart."

Harpreet J., WA (2014 Tesla Model S P85D Electric)

"Front trunk latch had to be replaced because it was defective"

Anonymous, MD (2014 Tesla Model S Base Electric)

"Outside door handles would not operate (can't open door). Problem happened twice"

Anonymous, QC (2014 Tesla Model S Base Electric)

"Rear door would not unlock. Tesla sent a service tech to my house the next day and fixed it in my garage for free"

Anonymous, IN (2014 Tesla Model S Base Electric)

"The passenger door handle failed to present. The issue was repaired satisfactorily under warranty"

Anonymous, LA (2014 Tesla Model S Performance Electric)

"Typical model s door handle needed to be repaired"

Anonymous, CO (2014 Tesla Model S Performance Electric)

"the typical tesla model s problem: handle no longer presents"

Anonymous, AZ (2014 Tesla Model S Base Electric)

"Driver's side door handle gear failed due to poor initial engineering on the part of Tesla, and weak part construction."

Darrel R., CA (2014 Tesla Model S Base Electric)
Sunroof

"Noise from sunroof"

R T., IL (2014 Tesla Model S Base Electric)

"would not close. Warped and needed replacement"

Anonymous, IL (2014 Tesla Model S Base Electric)

"Panorama roof sometimes wouldn't close properly. Had to reopen and reclose. Tesla cut out and replaced the track on one side, which fixed it"

Richard B., CA (2014 Tesla Model S Base Electric)

"Developed a huge leak from sunroof, but fixed in one visit under warranty."

Anonymous, FL (2014 Tesla Model S Electric)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Ball joints

"Had a creaking ball joint in the driver front lower control arm. Tesla replaced it the following day after they were notified"

Marc L., NY (2014 Tesla Model S Performance Electric)
Electronic or air suspension

"the suspension of the front end dropped while parked and could not be raised due to some strut or something going bad. Tesla sent a platform truck to pick it up and a Uber to take driver to pick up loaner model S 2018 for use until car was repaired."

Anonymous, CA (2014 Tesla Model S Base Electric)

"the suspension lowered the front end almost to the ground and could not raise it. Tesla picked up the car and took it to a repair center and gave us a loaner until the car was fixed. No charge even discussed. Loaner was new Model S. Car has been fine since then. We love it."

Roger M., CA (2014 Tesla Model S Base Electric)
Power steering pumps and hoses

"power steering quit .mechanic stated a wire came loose after we had the car towed to the dealer"

J B., CA (2014 Tesla Model S Electric)
Shocks or struts

"This was part of the same problem of suspension dropping and was cured by Tesla in rapid fashion to our satisfaction."

Anonymous, CA (2014 Tesla Model S Base Electric)
Steering linkage (includes rack and pinion)

"Car started making a clunking noise when I turned the steering wheel. Linkage had to be replaced"

Anonymous, CA (2014 Tesla Model S Performance Electric)
Steering wheel vibration

"At high speed there is a vibration which I feel in the steering wheel. It's worse when cornering."

Michael H., BC (2014 Tesla Model S Base Electric)
Wheel bearings

"Noise when driving"

Anonymous, QC (2014 Tesla Model S Base Electric)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Boom"

Edward D., AZ (2014 Tesla Model S Performance Electric)

"Loud noise from front of car when A/C is running"

Anonymous, CA (2014 Tesla Model S Base Electric)

"A/C compressor failed. Replaced under warranty"

Anonymous, CA (2014 Tesla Model S Performance Electric)
Automatic climate control

"3 or 4 times a year my Tesla does not produce any heat. It just blows cold air. next time I get in the car it works fine. As this problem does not reliable repeat itself the service center cannot replicate or fix it"

Steven B., MA (2014 Tesla Model S Base Electric)
Blower (fan) motor

"The condenser fan is notorious for squealing when it starts to go bad. I had both left and right one replaced under warranty."

David S., AZ (2014 Tesla Model S Base Electric)
Condenser

"High noise and high vibration. Fixed properly"

Anonymous, GA (2014 Tesla Model S Base Electric)
Refrigerant leaks

"Started to leak, got hot, smoke occurred, ac quite, live in AZ, no AC no go...took 5 weeks to fix...?...never got a straight answer from Tesla or their repair shop."

Edward D., AZ (2014 Tesla Model S Performance Electric)

"Car advised me to stop driving. Leak of battery cooling pump. Car picked up, loaner provided, repaired in 1 day"

Anonymous, ON (2014 Tesla Model S Base Electric)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"The drive unit failed under normal operation. Car was towed to Tesla service for a replacement drive unit which took about 4 days. All covered under warranty."

Anonymous, AZ (2014 Tesla Model S Base Electric)

"rear axle bearing failed and had to be replaced."

Anonymous, CA (2014 Tesla Model S Base Electric)

"The vehicle shut down while I was driving. I recall I needed a new driveshaft and there may have been other electrical issues."

Anonymous, FL (2014 Tesla Model S Base Electric)
Electrical failure

"If set idle for a few days, it can't wake up and the screen was blank and needs service to restore"

Anonymous, OH (2014 Tesla Model S Base Electric)

"main battery had to be replaced"

Stefan R., AZ (2014 Tesla Model S Base Electric)
Traction control

"Can not drive in snow. Dealer said snow tires will solve the problem"

Anonymous, OH (2014 Tesla Model S Base Electric)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"I actually had 2 engine swaps performed, both covered under warranty and they provided a loaner vehicle free of charge both times. My cost was 0.00 in both cases. Hands down even with the engine failure I will never buy a non-tesla car again. The service was amazing and I have never heard of another company towing a broken down car 150 miles, then providing a free 60$ a day rental car until the car is fixed."

Anonymous, (2014 Tesla Model S Performance Electric)

"Tesla replaced without cost the engine, drivetrain and did a 4 wheel alignment after we heard a whining noise from the engine. All of this was done in 36 hours at no cost"

Allan W., AZ (2014 Tesla Model S Base Electric)

"Backlash in main drive unit - replaced main drive unit under warranty"

W D., FL (2014 Tesla Model S Performance Electric)

"electric motor needed to be replaced due to bearings issue. dealer took care of it and no charge to me under warranty"

Alan C., CA (2014 Tesla Model S Base Electric)

"I blew up the drive unit so had to have the entire motor, transfer case and half shafts replaced. Basically everything from the wheels in was replaced."

David S., AZ (2014 Tesla Model S Base Electric)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"rear lights failed due to defective gasket allowing water to enter light housing."

Anonymous, CA (2014 Tesla Model S Base Electric)
Keyless entry

"car didn't recognize signal from electronic key. after Tesla remotely unlocked, car wouldn't allow me to drive"

Tom O., CA (2014 Tesla Model S Performance Electric)
Tire pressure monitor

"Dealer said cause of tire pressure indicator problem was two dented wheels. Having owned more than twenty-five new cars over time, I have never had that problem even once. In this case it was two wheels that were dented"

S A., PA (2014 Tesla Model S Electric)
Wiper motor or washer

"Wipers stopped working about a week ago. We drove to Tesla dealership and they replaced the motor while we waited for a short while"

Roseann D., IL (2014 Tesla Model S Base Electric)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"Original calipers were engineered for warm dry weather. They performed poorly in heavy rain. New ones installed on warranty at no cost. They work fine now"

Anonymous, WA (2014 Tesla Model S Base Electric)
Parking brake

"ELECTRIC PARKING BRAKE CALIPER FAILED AND HAD TO BE REPLACED"

Anonymous, IL (2014 Tesla Model S P85D Electric)
Rotors

"During an update at the dealership they warped them"

Anonymous, NV (2014 Tesla Model S Performance Electric)
Squeaking

"The brakes are so rarely used in the car that rust and other gunk can build up and then cause squeaking"

Anonymous, NV (2014 Tesla Model S Performance Electric)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"right side chrome molding around the window was loose behind the back door."

Anonymous, CA (2014 Tesla Model S Base Electric)

"Trim panel in front of the rear wheel had to be replaced several times"

Anonymous, MD (2014 Tesla Model S Base Electric)

"A trim strip peeled off the trunk lid. It was fixed at my home by the traveling service agent"

Anonymous, LA (2014 Tesla Model S Performance Electric)
Loose interior trim or moldings

"Carpet attachments pulled loose. Rattle behind glove box"

Anonymous, TX (2014 Tesla Model S Base Electric)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Hybrid/electric battery replacement

"Tesla was unable to start. Had to be towed from parking spot. Battery failure - the big battery that runs underneath the car. Received a loaner batter pack. Still waiting for my original battery pack to be repaired (3 months and waiting)"

Eric S., WA (2014 Tesla Model S Base Electric)
Hybrid/electric system and battery (excluding replacement)

"Car went dead a number of times and had to towed"

Anonymous, CA (2014 Tesla Model S Performance Electric)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Cooling fan

"Battery coolant heater broke down overnight in cold weather. Car refused to Supercharge and then refused to started. Had to be towed to service center for replacement of battery coolant heater."

Eric S., WA (2014 Tesla Model S Base Electric)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

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