In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"Phone and Entune system do not pair well often causing display to reboot. Through my research I discovered it is a known problem although my dealer was not aware. They replaced the system thinking it would resolve the problem, but it did not. The only way to solve it is to not sync my contacts with my stereo system."
Anonymous, AZ (2018 Toyota 4Runner Limited 4.0-L V6)"Electronics are very outdated"
Anonymous, (2018 Toyota 4Runner Limited 4.0-L V6)"The apple phone can not be used with the radio/bluetooth system installed in the Toyota 4runner"
Anonymous, FL (2018 Toyota 4Runner SR5 4.0-L V6)"It forgets or does not communicate with a phone sometimes."
Anonymous, OR (2018 Toyota 4Runner SR5 4.0-L V6)"when the phone is used, the communicating to the vehicle, not in the vehicle, receives an echo on their phone to the point it is not doable in the hands free mode."
Anonymous, TX (2018 Toyota 4Runner Limited 4.0-L V6)"It completely stopped working. It wouldn't turn on at all.. rendering navigation inoperable as well as the screen for the back up camera."
Anonymous, AZ (2018 Toyota 4Runner Limited 4.0-L V6)"Update took most of day while waiting at the dealership."
Anonymous, (2018 Toyota 4Runner Limited 4.0-L V6)"Toyota dealer has not been able to fix the software issue causing the phone echo problem mentioned earlier."
Anonymous, TX (2018 Toyota 4Runner Limited 4.0-L V6)"The software doesn't resolved the issue with the phone"
Anonymous, FL (2018 Toyota 4Runner SR5 4.0-L V6)"When a paired phone makes or receives a call and uses the vehicle's speakers, the incoming audio portion sounds for all the world like two children talking via tin can telephone. It's horrible to the point that it's unusable. My wife has a 6-year-old (Toyota) Venza with the same basic audio system and hers works perfectly. The dealer said it's a known problem with this series 4Runners. He tried software updates (the system was up to date), deleting the phone from the vehicle and the vehicle from the phone and then re-pairing to no avail. I've owned a 4Runner previously, my son has owned three of them (and currently owns one), but this one is putting a real damper on my previous enthusiasm for the marque. I feel the underlying problem is Toyota building these to an unrealistic price point, e.g., 4WD is an option on most of the trim lines. How do you call it a 4Runner without 4WD?! The Entune system in general is horrible in that it's totally non-intuitive and function limited. I can rent any car with an Apple Carplay system and in three minutes feel like I've owned the car 3 years. I've owned this one almost 8 months and still have no use for the infotainment system. Another example is the back-up camera. It displays on a very small screen with not nearly the clarity of newer and/or larger screens, and the guide lines don't move with the steering wheel inputs! Ten years ago, that would have been okay. Today, there's no excuse for it, other than the unrealistic price point. My previous 4Runner was a 1997. The window sticker was about $30k, the window sticker on this one was about $40k. This is a much more capable vehicle in almost every regard and I'm sure it will be as reliable as everything else Toyota builds, but there needs to be a trim line available which addresses a boatload of shortcomings which have no real excuse for being there. Background: I've owned Toyotas continuously for 40 years and this is not my first 4Runner."
John H., DC (2018 Toyota 4Runner Limited 4.0-L V6)"Speakers had to be replaced due to distorted sound."
Anonymous, AZ (2018 Toyota 4Runner Limited 4.0-L V6)"Left front speaker came loose from bracket. Dealership replaced under warranty."
Anonymous, (2018 Toyota 4Runner Limited 4.0-L V6)"the system does not follow what I say. I will ask to call Granny, it brings up Sharon as an example."
Anonymous, OR (2018 Toyota 4Runner SR5 4.0-L V6)
"Using iphoneX there is an echo on the receiver side of the call making it very difficult to communicate"
John M., NV (2018 Toyota 4Runner Limited 4.0-L V6)