With its quiet interior, smooth powertrain, and overall refinement, the Avalon could pass for a Lexus. The rear seat is one of the most comfortable you'll find. The ride is well isolated and acceleration is smooth; however, handling is far from agile.
Alerts
There is 1 recall on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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2019
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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2015
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2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and side air bags standard. ESC available from 2000, standard from 2009. Head protection air bags standard from 2005. Forward collision warning and automatic emergency braking available from 2013, standard from 2017.
Road Test
With its quiet interior, smooth powertrain, and overall refinement, the Avalon could pass for a Lexus. The rear seat is one of the most comfortable you'll find. The ride is well isolated and acceleration is smooth; however, handling is far from agile.
Seating
3 front, 3 rear
Drive Wheels
Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 4-speed Automatic
Engines Available
  • 3-liter V6 (210 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2002 Toyota Avalon owners. The owner comments describe problems respondents experienced with this vehicle.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"Thought problem was tires, then struts, but shook when applying brake. Finally it was detected by mechanic. brake grasped cylinder and would get stuck causing steering to shake rattle and roll. Very scary. Intermittent at first then very regular"

Anonymous, OH (2002 Toyota Avalon XLS 3.0-L V6)

"The work that I had done on my antilock brakes was to replace precharger pump and circuit board"

Anonymous, IL (2002 Toyota Avalon XLS 3.0-L V6)
Calipers

"caliper had problems releasing"

Anonymous, PA (2002 Toyota Avalon XLS 3.0-L V6)

"Almost impossible to drive, tremendous noise, immediately drove it to dealer for service"

Bob G., ME (2002 Toyota Avalon XLS 3.0-L V6)

"Cost about $400 to repair. Considering the high mileage, this was not a big problem"

Sheryl S., NC (2002 Toyota Avalon XLS 3.0-L V6)

"unusual wear.replaced twice in an 18 month period"

Whitsett D., NC (2002 Toyota Avalon XLS 3.0-L V6)

"Caliperss have been replaced three times"

Paul T., CT (2002 Toyota Avalon XLS 3.0-L V6)

"rear calipers, right and left, have failed two times in this car over the last 150,000 miles causing premature wear on the pads and damage to the rotors so they needed replacement"

Philip J., MN (2002 Toyota Avalon XL 3.0-L V6)

"Left caliper froze"

Christopher M., CT (2002 Toyota Avalon XLS 3.0-L V6)

"Rear calipers locked up"

Anonymous, MD (2002 Toyota Avalon XL 3.0-L V6)
Normal routine brake wear

"brakes shuttered"

John W., IN (2002 Toyota Avalon XLS 3.0-L V6)
Premature brake wear

"Due to the rear calipers locking up...I had to replace brand new brake pads"

Anonymous, MD (2002 Toyota Avalon XL 3.0-L V6)
Rotors

"Premature wear of front rotors"

Anonymous, GA (2002 Toyota Avalon XLS 3.0-L V6)

"caliopers froze causing heat builduo and rotor warp"

Anonymous, FL (2002 Toyota Avalon XLS 3.0-L V6)

"damaged because of the worn caliper"

Sheryl S., NC (2002 Toyota Avalon XLS 3.0-L V6)

"the second failure was in the past 12 months"

Philip J., MN (2002 Toyota Avalon XL 3.0-L V6)

"Diagnosed by local mechanic during maint/oil change"

Anonymous, NJ (2002 Toyota Avalon XLS 3.0-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering leaks

"had to have power steering flushed and fluid replaced"

Anonymous, TX (2002 Toyota Avalon XLS 3.0-L V6)
Power steering pumps and hoses

"Dashboard warning lights came on but ignored for several months. Found out from yearly state inspection that problems existed to make car fail inspection. Took in to favorite Toyota Dealer and found several problems existed that were safety and opera"

Bill P., TX (2002 Toyota Avalon XLS 3.0-L V6)
Shocks or struts

"Ride is not as smooth as it used to be. Too much feel of rough road"

Anonymous, CA (2002 Toyota Avalon XL 3.0-L V6)

"Needed struts on all four wheels and strut mounts in front after only 214,000 miles"

Richard S., MO (2002 Toyota Avalon XLS 3.0-L V6)

"Replaced"

John B., CA (2002 Toyota Avalon XLS 3.0-L V6)

"Hitting depressions in the road on the right side, the undercarriage on the right front scrapes the pavement"

Anonymous, TX (2002 Toyota Avalon XLS 3.0-L V6)

"Replaced all struts due to wear"

Doug H., NC (2002 Toyota Avalon XLS 3.0-L V6)

"At about 40,000 miles, the shocks began to show evidence of needing replacement: very soft and "bouncy" ride, especially over bumps"

Ann M., AR (2002 Toyota Avalon XLS 3.0-L V6)

"normal wear"

Paul D., KY (2002 Toyota Avalon XL 3.0-L V6)

"Hard bump when going over speed humps with passengers in back seat. Rear end would scrape when entering or exiting steep driveways"

Jerry F., NC (2002 Toyota Avalon XLS 3.0-L V6)
Springs or torsion bars

"normal wear"

Paul D., KY (2002 Toyota Avalon XL 3.0-L V6)
Steering linkage (includes rack and pinion)

"knuckle joint in steering shaft"

Anonymous, NB (2002 Toyota Avalon XLS 3.0-L V6)
Wheel bearings

"replaced left rear wheel bearing"

Anonymous, IL (2002 Toyota Avalon XLS 3.0-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Sensors (includes O2 or oxygen sensor)

"replaced"

Anonymous, PA (2002 Toyota Avalon XLS 3.0-L V6)

"O2 monitor frozen in manifold. to replace might cause the need of a new head and high expense"

Anonymous, AL (2002 Toyota Avalon XLS 3.0-L V6)

"Failure in sensor located in or near the muffler that caused the engine light to stay on. The sensor had melted into the muffler. Repair cost was $700. Engine light no longer stays on"

Anonymous, GA (2002 Toyota Avalon XLS 3.0-L V6)

"check engine light came on and dealer said that I needed a bunch of stuff related to the gas tank and exhaust"

Anonymous, FL (2002 Toyota Avalon XL 3.0-L V6)

"Engine light stayed on. I'm not sure how it was resolved"

Anonymous, MA (2002 Toyota Avalon XL 3.0-L V6)

"2 of the 3 oxygen sensors needed to be replaced. However, this was the first replacement, and the car is 12 years old and has over 200,000 miles on it"

Anonymous, NC (2002 Toyota Avalon XLS 3.0-L V6)

"Bank one Sensor one seems to have a history of failure and is extremely expensive to repair. Toyota gave me an estimate of $650. Part alone is $280"

Scott T., FL (2002 Toyota Avalon XLS 3.0-L V6)

"None"

Anonymous, AZ (2002 Toyota Avalon XLS 3.0-L V6)

"I believe the Oh2 sensor was the cause of my failure to pass my Inspection last year. Replaced sensor and everything was fine"

Bill P., TX (2002 Toyota Avalon XLS 3.0-L V6)

"It was a fuel to oxygen ratio problem"

Anonymous, FL (2002 Toyota Avalon XLS 3.0-L V6)

"Had to change the oxygen sensor"

Tibor F., NJ (2002 Toyota Avalon XL 3.0-L V6)

"Check engine light came on. Cause was faulty oxygen sensor"

Anonymous, NY (2002 Toyota Avalon XL 3.0-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"Seals around window deterirated"

Anonymous, CA (2002 Toyota Avalon XL 3.0-L V6)
Squeaks or rattles

"Car's bottom plate (?) seems to rattle a lot .... as if it wasn't attached correctly to the car or the attachments or clamps have rusted. Service man never hears this!"

Anonymous, TX (2002 Toyota Avalon XLS 3.0-L V6)

"Cabin noise sounded like wooden boat squeeks when rocking in the wind. Door moans when closing or opening. Lub job did not seem to fix that"

Anonymous, OH (2002 Toyota Avalon XLS 3.0-L V6)

"dash rattles at times but not all the time. -- it comes and goes.. thankfully it goes more than it comes"

Robert W., NC (2002 Toyota Avalon XL 3.0-L V6)

"There is a squeak from the rear end when the car goes over medium or larger bumps. Rear struts and all hardware have been replaced by the dealer. Dealer says they cannot find this noise"

G S., FL (2002 Toyota Avalon XLS 3.0-L V6)

"When backing the brakes squeal"

Anonymous, MO (2002 Toyota Avalon XLS 3.0-L V6)

"Mechanics cannot find where it originates"

Anonymous, NC (2002 Toyota Avalon XLS 3.0-L V6)

"Suspension noise even with new shocks"

Anonymous, CA (2002 Toyota Avalon XL 3.0-L V6)

"Clunky rattle in rear suspension most noticeable at slow speeds"

Anonymous, NC (2002 Toyota Avalon XL 3.0-L V6)

"There is one sound that happens occasionally. We can't tell where it is coming from but it sounds like someone's breaking wind. I hope it the car and not my husband. Just kidding, it's the car. It's only bothersome when someone new is riding with us"

Travis C., AR (2002 Toyota Avalon XL 3.0-L V6)
Wind noise

"probably mostly because of the rain deflector over my windows"

Robert W., NC (2002 Toyota Avalon XL 3.0-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine mounts

"First time I have had to replace motor pump in the cars I have had. Why did it fail?"

Anonymous, AZ (2002 Toyota Avalon XLS 3.0-L V6)
Fuel leaks

"It took our mechanic a while to figure out the problem but he fixed it and there haven't been any other problems"

Anonymous, CA (2002 Toyota Avalon XLS 3.0-L V6)
Oil leaks

"I just spent $900 to repair an oil leak"

Anonymous, GA (2002 Toyota Avalon XL 3.0-L V6)

"minor engine oil leak - difficult to fix"

Richard C., TX (2002 Toyota Avalon 3.0-L V6)

"I had to replace the valve cover gasget"

Edward C., GA (2002 Toyota Avalon XLS 3.0-L V6)

"oil pan gasket needs replacing. Not yet much of a problem"

Anonymous, IN (2002 Toyota Avalon XL 3.0-L V6)

"The engine valve covers needed new gaskets installed"

Steve H., VA (2002 Toyota Avalon XLS 3.0-L V6)

"Valve cover gasket needed replacing"

Anonymous, GA (2002 Toyota Avalon XLS 3.0-L V6)

"The head gasket, most likely due to age, has developed a small leak. With the cost of replacing this part estimated to be about $550, I've chosen to postpone the repair"

Anonymous, FL (2002 Toyota Avalon XL 3.0-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"The compressor died and had to be replaced"

Lynch J., CA (2002 Toyota Avalon XLS 3.0-L V6)

"We had to replace the compressor twice in two years. It kep getting corroded and the AC would not cool even after repeated work to find any freon leaks"

Anonymous, CO (2002 Toyota Avalon XLS 3.0-L V6)

"Had to replace the compressor"

Anonymous, FL (2002 Toyota Avalon XL 3.0-L V6)
Automatic climate control

"Blowing cold on driver's side and warm on passenger's side. Repair man said leak in the line"

Anonymous, NY (2002 Toyota Avalon XLS 3.0-L V6)

"Heater didn't work unless full HOT was selected. No fix without removing entire dash panel"

John B., CA (2002 Toyota Avalon XLS 3.0-L V6)

"Temperature Mixing valves ceased to operated"

Anonymous, TN (2002 Toyota Avalon XL 3.0-L V6)
Heater system

"Can not get heat on the floor due to a broken plastic hinge on the heater not allowing air to be directed to the floor vents. Cost was over $3000 to repair, so we are leaving it broken"

Anonymous, CA (2002 Toyota Avalon 3.0-L V6)

"Check engine light came on during a trip. At the shop they said it was a "bad air fuel sensor" or "bad heat sensor" and cost over $600 to repair"

Richard K., AL (2002 Toyota Avalon XL 3.0-L V6)
Refrigerant leaks

"Dealer wanted $1000 to replace lines even though the coolant would last about 2 years between recharges. Then the coolant fill valve clogged, so I can't add more refrigerant without figuring out how to clean the gum off the fill valve"

Anonymous, CA (2002 Toyota Avalon XL 3.0-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"Trim on dash pulls away"

Anonymous, IL (2002 Toyota Avalon XL 3.0-L V6)
Paint (fading, chalking, cracking, or peeling)

"Chrome peeling off the grill"

Anonymous, AL (2002 Toyota Avalon XLS 3.0-L V6)

"Roof trim came off. Spoiler had to be repainted once and is need of same again"

Anonymous, FL (2002 Toyota Avalon XL 3.0-L V6)

"Fading after only one yr of ownership"

Anonymous, IL (2002 Toyota Avalon XL 3.0-L V6)

"Paint is chalking on roof and trunk of car. Seems to be the silver color because other colors of this vintage don't seem to be chalking"

Anonymous, AZ (2002 Toyota Avalon XL 3.0-L V6)

"Paint fading, cracking & peeling"

Anonymous, HI (2002 Toyota Avalon 3.0-L V6)

"The paint on the rear bumper is cracking and the front bumper is peppered with white spots. FYI I live 1 block from the ocean"

Anonymous, CA (2002 Toyota Avalon 3.0-L V6)

"The clear coating is worn off"

Anonymous, CA (2002 Toyota Avalon XL 3.0-L V6)
Rust

"A little rust dot on the top"

Anonymous, HI (2002 Toyota Avalon 3.0-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

"At about 50,000 miles, the car started using oil with puffs (and now clouds) of occasional dense white smoke from the exhaust upon starting, which my mechanic confirmed was caused by oil running down the valve stems into the cylinders (seals leak)"

Ann M., AR (2002 Toyota Avalon XLS 3.0-L V6)
Head gasket

"Head gasket was leaking and required $1300 worth of work to replace. Was debatable whether the vehicle was worth repairing at that point"

Anonymous, TX (2002 Toyota Avalon XL 3.0-L V6)
Scheduled timing belt replacement

"replaced water pump normally replaced with belt. place water pump so it can be replaced without taking engine front off"

Anonymous, AZ (2002 Toyota Avalon XLS 3.0-L V6)

"Replaced timing chain and water pump. Also battery. Had to replace front axel due to a crack"

Sharon E., CA (2002 Toyota Avalon XLS 3.0-L V6)
Timing belt or chain

"OIL LEAK & NOISE > TIMING BELT REPLACEMENT"

Anonymous, FL (2002 Toyota Avalon XL 3.0-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

"The CD player works occasionally. It plays but the CDs are stuck in the player. It does not eject"

Anonymous, GA (2002 Toyota Avalon XL 3.0-L V6)
Display screen difficult to see

"The light bulbs behind the time/temperature screen need to be replaced, but the cost of pulling apart the dashboard to access them is excessive. There should be a simpler way to replace these light bulbs!"

Anonymous, FL (2002 Toyota Avalon XL 3.0-L V6)
Speakers

"Factory rear deck subwoofer (housed in trunk) now rattles, distorted, because speaker material deteriorated in FL sun"

Anonymous, FL (2002 Toyota Avalon XL 3.0-L V6)

"Rear subwoofer (woofer?) is torn. Been that way for about 5 years"

Mark A., CA (2002 Toyota Avalon XL 3.0-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"BROKEN DOOR HANDLE SUPPORTS ON BOTH FRONT DOORS"

Anonymous, FL (2002 Toyota Avalon XL 3.0-L V6)

"Leaks around the front door which resulted in a puddle after rain"

Anonymous, CA (2002 Toyota Avalon XL 3.0-L V6)

"The door handle on the driver's door broke in half with normal use. We thought it was metal but it's plastic. Cost $270 to replace"

Richard K., AL (2002 Toyota Avalon XL 3.0-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"It turns out a wire near the trunk hinge wore out. It was an easy fix, but hard to find"

Anonymous, AL (2002 Toyota Avalon 3.0-L V6)
Gauges

"the light for the odometer sometimes works and sometimes doesn't. The interior lights flicker"

Anonymous, CA (2002 Toyota Avalon XLS 3.0-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Muffler

"the muffler did not pass the car inspection which had rusted so i had it replaced with a new system"

Anonymous, MO (2002 Toyota Avalon XLS 3.0-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Coil

"Replaced two Coils & now ready to repace third coil"

Clifford H., TX (2002 Toyota Avalon XL 3.0-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Electrical failure

"On board computer had to be replaced"

Anonymous, PA (2002 Toyota Avalon XLS 3.0-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

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