2016 Toyota Avalon Reliability - Consumer Reports
Toyota's Avalon flagship is a sensible, roomy sedan that straddles the divide between high-end midsized sedans and true luxury cars. It's a large, comfortable cruiser and -- as our $42,000 Avalon Limited proved -- can be quite upscale. The Avalon scores among the better large sedans in the category. Toyota tried to inject some excitement into the current generation Avalon with more dynamic styling and more engaging handling.
Alerts
There are 3 recalls on this vehicle. Learn More.

Reliability

We expect the 2022 Avalon will be more reliable than the average new car. This prediction is based on data from 2019, 2020 and 2021 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2016 Toyota Avalon has been recalled 3 times by NHTSA. View Recalls
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Toyota Avalon owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen difficult to see

"it sits at an angle that allows the sun to hit directly. this makes it impossible to see what's on the screen at times. usually, when it matters most"

Mark B., GA (2016 Toyota Avalon XLE 3.5-L V6)
Display screen freezes up

"This issue coincides with the display going blank issue. please refer to that description for more information."

Jeffrey A., CA (2016 Toyota Avalon Hybrid Premium 2.5-L 4 Cyl hybrid)

"Toyota replaced the entire radio/nav system."

Walter-Jane R., FL (2016 Toyota Avalon Premium 3.5-L V6)

"I was unable to change radio stations, Nav didn't work. I couldn't even shut off system. TOyota dealer told me there was a fix. I had to delete my iphone's Bluetooth and disconnect in the car. I had to go thru my "Contacts" and eliminate any characters that would not alph - "&" for example. I then had to turn Bluetooth back on my phone and then connect my phone again in car. That fixed it. This is very strange - but apparently some sort of bug that someone discovered. I am glad they told me - otherwise, I was going to have to put in a new system."

Anonymous, RI (2016 Toyota Avalon XLE 3.5-L V6)
Display screen goes blank

"While driving throughout the day, the electronic display on the dashboard where the navigation/radio is located, the display would act like it was rebooting for no reason. I called in and toyota service indicated that it would take 4 hours to troubleshoot, so I waited until the next full service was due and they said they fixed it with a firmware reinstallation. It hasn't happened since that service time about 2 months ago."

Jeffrey A., CA (2016 Toyota Avalon Hybrid Premium 2.5-L 4 Cyl hybrid)

"Unit restarted for no reason while driving. Unit was repaired under warranty by doing a software upgrade that was out in a bulletin."

James N., IL (2016 Toyota Avalon Limited 3.5-L V6)

"Vehicle has had occasions when the audio and visual display simply turned itself off in the middle of a trip, then re-booting itself. The problem was resolved with an upgrade installed by the dealer"

Kathryn R., OH (2016 Toyota Avalon Limited 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"Trying do play music from iPhone to car speakers is inconsistent and often cuts out before song is done."

Richard O., MN (2016 Toyota Avalon Premium 3.5-L V6)

"Amplifier under drivers seat had to be replaced to hear phone conversations. Warranty covered it."

Anonymous, IN (2016 Toyota Avalon Limited 3.5-L V6)
Hardware replacement

"Automatic software download caused unit to not operate correctly"

Anonymous, TN (2016 Toyota Avalon Limited 3.5-L V6)
In-dash navigation system (GPS)

"Incorrect instructions after driver decision to alter instructions"

Edward L., CA (2016 Toyota Avalon Hybrid Premium 2.5-L 4 Cyl hybrid)

"Defective navigation system had to be replaced; poor response time and service"

Anonymous, FL (2016 Toyota Avalon Limited 3.5-L V6)

"Poorly designed. Not easy to use"

Charles O., KS (2016 Toyota Avalon Limited 3.5-L V6)

"Very poor driving directions. It's so bad I purchased a GPS and never use the GPS that came with the Avalon. Just to many issues to list. The dealer tried to fix and updated the software 3 times with no change. If I had the option to purchase with out the factory GPS I would. I have relatives the own Toyota's and they also have issues. None of them use the GPS that came with the car. They have purchased standalone units or use their cell phones. I have compared directions with several direction apps ( google map/Mapquest/ Yahoo maps) and the Avalon GPS doesn't come close to any of them. I trust these apps and don't trust the Avalon GPS. With all the technology available why can't Toyota get something this simple right."

Donald C., CT (2016 Toyota Avalon XLE 3.5-L V6)

"The database of locations is archaic. It frequently gives me faulty/poor directions. Usually, I have to stop the car to change/add a location even though that could be done by the passenger without any safety issues. Frequently, it is more of a safety issue to stop the car than to add a new location. The estimated time of arrival is usually off by a significant amount."

William D., TN (2016 Toyota Avalon XLE 3.5-L V6)

"This is all part of the same system issue. Once I went through the "Contacts" and reconnected Bluetooth, the Nav System was operable as well as radio."

Anonymous, RI (2016 Toyota Avalon XLE 3.5-L V6)

"Data base is archaic. Difficult to change destinations when driving. If you accidentally touch the screen after it is set you have to start all over"

Anonymous, (2016 Toyota Avalon XLE 3.5-L V6)

"Sun hits the screen making it unreadable, the navigation was wrong and didnt get us to places the map was a 2014 in a 2016 car, updates are 300$"

Anonymous, (2016 Toyota Avalon Limited 3.5-L V6)

"It is not broken. But, it is so useless we do not ever use after many tries. We use our phone and/or connect with Bluetooth to car."

Anonymous, KS (2016 Toyota Avalon Premium 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"Texting read feature not working"

Anonymous, NY (2016 Toyota Avalon Touring 3.5-L V6)
Radio

"After 3 months, the radio stopped working. The "radio" contained the electronics of the entire entertainment system, which included the GPS, Phone bluetooth connection, and APS"

Lenny M., CA (2016 Toyota Avalon Limited 3.5-L V6)

"does not turn on immediately when prompted...replaced radio and problem still persists"

Mark K., GA (2016 Toyota Avalon XLE 3.5-L V6)

"Occasionally I can't change channels"

Anonymous, CA (2016 Toyota Avalon Limited 3.5-L V6)

"Radio sound is very often interfered with by roadside telephone wires to the extent the radio is not discernible"

Richard O., MN (2016 Toyota Avalon Premium 3.5-L V6)
Routine software updates

"After mandatory software update, system quit working properly."

Anonymous, TN (2016 Toyota Avalon Limited 3.5-L V6)
Software update fixes

"No problem experienced"

Anonymous, (2016 Toyota Avalon XLE 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"The car is not as quiet at highway speeds as it was when new. Clearly an air leak on the driver's side front door."

Frank F., NC (2016 Toyota Avalon Limited 3.5-L V6)

"The air leak seems to be the cause of the noise."

Anonymous, (2016 Toyota Avalon XLE 3.5-L V6)
Squeaks or rattles

"Rattles across dash when a sharp bump is hit at low speeds."

Anonymous, ID (2016 Toyota Avalon Limited 3.5-L V6)

"All created by the dealership that did the repairs on the heating system. 6 days to fix and its still not right but you have to chose your battles in life and Toyota no longer cares about customer service. We are in the Market for a new Van but it will not be a Toyota"

Joseph C., MN (2016 Toyota Avalon XLE 3.5-L V6)

"There was a rattle around the passenger side door handle that the dealer worked on twice before giving up on the original panel and replaced it with a new panel. That seems to have solved the problem as the new panel is fine. We appreciate the dealer's helpfulness"

Steven H., OR (2016 Toyota Avalon Touring 3.5-L V6)

"There are rattles in the dash and vents on the driver's side and squeaks on the passenger door panel. Beaverton, Oregon Toyota kept the car for two days and still could not stop the squeaks and rattles"

Joseph B., OR (2016 Toyota Avalon Limited 3.5-L V6)

"squeaks and rattles under dash from one side to the other when vehicle hits little sharp bumps"

Anonymous, ID (2016 Toyota Avalon Limited 3.5-L V6)

"Way too noisy"

J D., UT (2016 Toyota Avalon XLE 3.5-L V6)

"Small rattle in back seat area - hard to locate - haven't taken to deal or yet!"

Anonymous, (2016 Toyota Avalon Limited 3.5-L V6)

"While driving there is a rattle in then rear of the car"

Anonymous, WI (2016 Toyota Avalon Limited 3.5-L V6)
Wind noise

"Wind noise is not the proper term but closest to theproblem. There is excessive road noise. It is the noisiest vehicle I have owned since a 56 CHEVROLET"

David S., OR (2016 Toyota Avalon XLE 3.5-L V6)

"actually, it is road noise. I can't remember a car I ever owned being so noisy"

David S., OR (2016 Toyota Avalon XLE 3.5-L V6)

"When driving over 45 MPH there seems to be wind noise coming from the drivers side window."

Anonymous, (2016 Toyota Avalon XLE 3.5-L V6)

"From brand new it was very noisy for the top of the line Toyota. The road/tire noise was bad and soundproofing is nonexistent"

Anonymous, (2016 Toyota Avalon Limited 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"slight - out of alignment - found when car serviced"

R F., NC (2016 Toyota Avalon Limited 3.5-L V6)
Bushings

"noisy front end going over bumps. Dealership said the bushings should be replaced. Only 7 months out of warranty. Found our there is a service bulletin to replace the bushings on the front end and stabilizer bar. Had the work done at an independent garage."

Anonymous, WI (2016 Toyota Avalon XLE 3.5-L V6)
Steering wheel vibration

"The front end of Avalon Limited. Had a vibration in front of car. I was told at Toyota that it was because the car had been sitting the tires. I could feel vibration in the seat, pedals, console with my arm on it. Passenger seat with item sitting on it would vibrate. Toyota could not remove the vibration on numerous occasions."

David W., TN (2016 Toyota Avalon Limited 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Condenser

"Condenser leaked and had to be replaced."

Anonymous, MI (2016 Toyota Avalon XLE 3.5-L V6)
Heater system

"Live in Minnesota, during the winter when I would put on the defrost for the windshield, the heater would howl, so load you would have to shut it off. when trying to get it repaired the dealership fixed the howl but made the dash make so much noise it sounded like it was going to fall off, It took 5 days to fix the original problem the howl and 6 day to fix the dash, which still makes noise but I am not fighting that battle anymore. Its the last Toyota we buy, the company no longer cares abou"

Joseph C., MN (2016 Toyota Avalon XLE 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Quit working, when turned on the dash light indicates it needs attention."

Anonymous, MO (2016 Toyota Avalon Limited 3.5-L V6)

"In rain or wet conditions, the BSM stops working, and turning the BSM off then on does not restart it. Sometimes it will work when the entire vehicle is turned off, and then restarted after a few minutes. On several occasions, these actions have not enabled this feature. The vehicle was purchased specifically for this feature, and I am greatly disappointed when the BSM does not work as I am usually in interstate traffic."

Anonymous, TN (2016 Toyota Avalon Touring 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Warning lights

"brake failure warning lights kept coming on and off spontaneously"

Anonymous, AR (2016 Toyota Avalon XLE 3.5-L V6)

"one of the idiot lights stopped working which tells you if a mode is engaged or not"

Steven M., PA (2016 Toyota Avalon Limited 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Water pump

"loud growling noise, took to dealer for evaluation, diagnosed water pump eminent failure--bearing shot, replaced unit"

John F., OR (2016 Toyota Avalon Limited 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Sunroof

"Wind noise at highway speeds. Rubber seal was out of position on the passenger side"

James H., FL (2016 Toyota Avalon Limited 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"With 4000 miles on the car, I was unable to put it in reverse. Toyota replaced the transmission without auestion. The vehicle now hesitates when I need sudden power, but Toyota refuses to stand behind the transmission despite my emohasising it is a safety issue when I need to enter this crazy Florida traffic. Now I also have the worst gas mileage of the five Avalons I have owned. I believe the gas mileage may be related to the transmission issue"

Kenneth P., FL (2016 Toyota Avalon Limited 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"I am short, whenever I get out of the car I rest my leg against the bottom of the door frame, the paint has been removed, and the black pastic is there. And,,, we paid extra for a superior finish on the car. We have had it touched up 2x and it recurs."

Nina B., NY (2016 Toyota Avalon Limited 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"the ecm/tcm had a glitch that caused substandard performance."

Anonymous, PA (2016 Toyota Avalon XLE 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

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No Data Available
Recalls
PROVIDED BY
AIR BAGS
Jan 17, 2020
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
What should you do:
Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V024000
Potential Number of Units Affected: 2891976
AIR BAGS
Dec 16, 2016
If the air bag was installed with incorrect fasteners, the fasteners may become loose over time, affecting the air bag deployment and increasing the risk of injury.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Avalon, and 2017 Camry vehicles manufactured August 3, 2016, to September 12, 2016. The front passenger knee air bag module may have been attached to the lower instrument panel with incorrect fasteners.
What should you do:
Toyota will notify owners, and dealers will inspect the fasteners, and if necessary, replace the instrument panel brace and body bracket and reattach the air bag assembly, free of charge. The recall began on February 8, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G05.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V906000
Potential Number of Units Affected: 12
AIR BAGS
Apr 14, 2016
Air bags that do not deploy as intended during a crash increase the risk of injury.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Avalon and Camry vehicles manufactured November 30, 2015 to March 4, 2016. The occupant classification system (OCS) that activates or deactivates the front passenger seat air bag system may have been improperly calibrated. As a result, the front passenger air bag and the front passenger knee air bag may not deploy as intended in certain crash scenarios. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
What should you do:
Toyota will notify owners, and dealers will recalibrate the OCS, free of charge. The recall began by May 13, 2016. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is G0J.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V215000
Potential Number of Units Affected: 58515
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