Toyota blurs the lines between the hatchback and subcompact SUV segments with the C-HR (aka Coupe High-Rider). Once we got past the C-HR's avant-garde styling, we found that this Toyota drives decently, but it has a few glaring faults that may take it out of contention for potential buyers.
Alerts
There is 1 recall on this vehicle. Learn More.

Reliability

We expect the 2021 C-HR will have about average reliability when compared to the average new car. This prediction is based on data from 2018 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2018 Toyota C-HR has been recalled 1 time by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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01
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18*
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Overall Reliability Verdict
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
NA
Drive System
NA
NA
Fuel System
NA
NA
Electric System
NA
NA
Climate System
NA
NA
Suspension
NA
NA
Brakes
NA
NA
Exhaust
NA
NA
Paint/Trim
NA
NA
Body Integrity
NA
NA
Body Hardware
NA
NA
Power Equipment
NA
NA
In-car Electronics
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2018 Toyota C-HR owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

External music device interface (e.g., smart phone, MP3 player)

"This car has a system called AHA. There are no instructions on how it operates. None of the technicians at the dealer know anything about it nor when you call Toyota customer service. There are times when connected to my smart phone the Bluetooth connection drops for no reason."

Anonymous, (2018 Toyota C-HR XLE Premium 2.0-L 4 Cyl)

"This car came with Aha system. No one including Toyota can explain to us how it works. Why put something on a vehicle that dosen't work and none of your technical people can help you use it. A little disappointing from a company like Toyota."

Anonymous, NY (2018 Toyota C-HR XLE Premium 2.0-L 4 Cyl)
Phone pairing (e.g., Bluetooth)

"It's random and continues to be a nuisance."

Anonymous, (2018 Toyota C-HR XLE Premium 2.0-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Heard a rattle from somewhere in the rear seat when music was played loudly. Took it to the dealer under warranty, which diagnosed the problem of manifesting itself when the rear passenger door release level was not fully returned to its normal position. Now I ensure door lever is fully returned and have not experienced the rattle further."

Anonymous, MI (2018 Toyota C-HR XLE Premium 2.0-L 4 Cyl)
Wind noise

"Wind noise from the driver side window is very annoying. Although the gasket has been replaced, the whistling is gone but the overall wind noise is still there. A cure is not expected unless a redesign of the body is done."

Anonymous, ON (2018 Toyota C-HR XLE 2.0-L 4 Cyl)

"When the a/c fan is on, combined with the road noise, it's hard to hear what other persons in the car are saying."

Anonymous, NY (2018 Toyota C-HR XLE 2.0-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Cruise control

"awkward to use - to the extend that we don't use it."

Anonymous, NC (2018 Toyota C-HR XLE Premium 2.0-L 4 Cyl)
Keyless entry

"sometimes does not work, usually does work"

Anonymous, NC (2018 Toyota C-HR XLE Premium 2.0-L 4 Cyl)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"We didn't find the climate control easy to use or figure out."

Anonymous, NY (2018 Toyota C-HR XLE 2.0-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"30 Degrees Fahrenheit cold outside temperature caused all the safety systems to fail with flashing/beeping lights on the dash. Very scary! Took to dealer. They suggested to fix the next day."

Kurt D., CO (2018 Toyota C-HR XLE Premium 2.0-L 4 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Compare 2018 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
PARKING BRAKE
Nov 15, 2017
If the EPB cannot be applied, there is an increased risk of a vehicle rollaway if the vehicle is parked on a hill without being placed into "Park."
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota CH-R vehicles. The electronic parking brake (EPB) may not operate properly, possibly causing the parking brake not to disengage after it is applied or prevent it from being applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard FMVSS number 135, "Light Vehicle Brake Systems."
What should you do:
Toyota has notified owners, and dealers will update the programming of the skid control ECU as necessary, free of charge. The recall began on November 30, 2017. Owners may contact Toyota at 1-800-331-4331. Toyota's number for this recall is H0W.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V717000
Potential Number of Units Affected: 28764
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