The Toyota Highlander scores high for its refinement, quiet interior, ride comfort, power, fuel economy, and flexible and roomy second-row seat. It's one of our top-scoring three-row SUVs, but it is not without its drawbacks. The third-row seat is tight. And while the handling is secure, it's not very agile.
Alerts
There are 5 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard from 2007. Forward collision warning and automatic emergency braking available from 2014, standard from 2017.
Road Test

The Toyota Highlander scores high for its refinement, quiet interior, ride comfort, power, fuel economy, and flexible and roomy second-row seat. It's one of our top-scoring three-row SUVs, but it is not without its drawbacks. The third-row seat is tight. And while the handling is secure, it's not very agile.

Seating
2 front, 3 rear, 2 third
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 6-speed Automatic
  • 5-speed Automatic
  • CVT
Engines Available
  • 2.7-liter 4 (187 hp)
  • 3.5-liter V6 (270 hp)
  • 3.5-liter V6 hybrid (280 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2011 Toyota Highlander owners. The owner comments describe problems respondents experienced with this vehicle.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

"passenger side front door latch does not provide ample resistance. door slams, even when shut gently. dealer unable to fix"

Timothy M., VT (2011 Toyota Highlander SE 3.5-L V6)

"Driver's window fell off track as bolt came undone. Was able to remedy problem as step-by-step repair procedure was available on Youtube. Took about 1 hour to repair; open door panel, locate and refasten bolt"

Roy S., ON (2011 Toyota Highlander Limited 3.5-L V6)

"Rear hatch hinge is bent. There is a recall involving problems with the hatch, and Toyota has agreed to replace the rear hatch. We are waiting for parts"

Anonymous, NC (2011 Toyota Highlander Limited 3.5-L V6)
Glass defects

"can see splotches in the in glass from the out side"

Anonymous, TN (2011 Toyota Highlander Limited 3.5-L V6)

"Crack started on bottom of windshield & started upward. Had to replace the windshield. No rock hits"

Anonymous, NB (2011 Toyota Highlander Sport 3.5-L V6)
Tailgate, hatch or trunk

"Power door mechanism failed. Warranty recall. It is now failing again"

Anonymous, TX (2011 Toyota Highlander Limited 3.5-L V6)

"rear hatch motor and struts failed. Rear window struts failed. rear wiper motor and linkage failed"

Anonymous, ON (2011 Toyota Highlander Base 3.5-L V6)

"The bolt holding the close assist arm came out of the body of the car which disabled the close assist"

Anonymous, IL (2011 Toyota Highlander Limited 3.5-L V6)

"Rear door would not close"

Ilene N., UT (2011 Toyota Highlander SE 3.5-L V6)

"Hatch would not close and latch. This was a warranty item that was repaired by Toyota within the first month we purchased it"

David B., CA (2011 Toyota Highlander Limited 3.5-L V6)

"Replaced rear window wiper assembly Also some rust is coming through the paint on tailgate"

Anonymous, NB (2011 Toyota Highlander Sport 3.5-L V6)

"The remote to open/close works intermittently. The motor opening/closing works intermittently. Told there is a 'Service Bulletin' for hinges that cause failure. Will cost >$3000 to fix. Not a recall because not a safety issue"

Anonymous, TX (2011 Toyota Highlander SE 3.5-L V6)

"Warning light indicated back window was open. This was a repeat issue. Possibly a bad switch or sensor"

Anonymous, MO (2011 Toyota Highlander Base 3.5-L V6)

"Rust flow coming out from under the chrome trunk trims and goes on the paint. Particularly from Highlander chromed name plate"

Guy C., QC (2011 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)

"The lift retractor arm broke and had to be reattached"

Anonymous, GA (2011 Toyota Highlander SE 3.5-L V6)

"Hatch bracket used to assist electronic opening of hatch door needed full replacement even though limit use"

Anonymous, ON (2011 Toyota Highlander SE 3.5-L V6)

"Problems with tailgate opener basically since unit was about 25-30K miles. The motor is k but the connecting rod and the connection to the tailgate frame got damaged. A recall seems to be occurring with extended warranty. Toyota is lately in a reactive mode instead of facing the problems ahead and working in solutions assertively"

George C., PR (2011 Toyota Highlander Sport 3.5-L V6)

"Rear hatch latch broke, dealer refused to fix even though car was under warrantee, told me to take it to a body shop to re-weld the part. Broken part was the auto lift hydraulic. Dealer service people very rude and dishonest"

Anonymous, CA (2011 Toyota Highlander Limited 3.5-L V6)

"The rear tailgate door was replaced with a new door to correct the primary problem of the two tailgate motors that raises the tailgate were having problems. The tailgate motors would not always close the the tailgate securely. They also made noises. The over arching issue was that one of the tailgate hinges was bent and installed incorrectly at the factory when the SUV was built"

Anonymous, VA (2011 Toyota Highlander SE 3.5-L V6)

"Just recently received a recall on this issue. The rear hatch door, when remotely requested, does not latch when almost closed. There is a clunking sound but the hatch is not latched. It must be manually pushed shut. it opens correctly when the remote is pressed. This started about when the car was about 2 years old but the dealership would not fix it. it took 4+ years for this to be acknowledged as a problem. I have an appointment next week to get it fixed at no cost to me. It should not"

Anonymous, MD (2011 Toyota Highlander SE 3.5-L V6)
Windows

"drivers side window became detached from raising/lowering mechanism. dealer fixed for $85"

Timothy M., VT (2011 Toyota Highlander SE 3.5-L V6)

"window came loose on lower lift track"

Anonymous, TN (2011 Toyota Highlander Limited 3.5-L V6)

"Electric window came loose from drive"

L B., GA (2011 Toyota Highlander Limited 3.5-L V6)

"Drivers window fell off the frame while lowering the window. Fortunately, it didn't fall off but I was stuck with a $300 repair and the Rep at Toyota confided they've seen a lot of this with the Highlander"

Anonymous, FL (2011 Toyota Highlander Limited 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

"Rear trim became loose"

Anonymous, FL (2011 Toyota Highlander Limited 3.5-L V6)

"Rear bumper has a piece of trim on bottom/middle that has come loose 2x. Only one side comes loose from rest of bumper and needs to be re-applied by dealer"

Anonymous, SK (2011 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)

"Front door molding became loose. 600$ to replace"

Anonymous, QC (2011 Toyota Highlander Unsure 3.5-L V6)

"Roof trim pieces routinely fall out"

Anonymous, NY (2011 Toyota Highlander Base 3.5-L V6)

"Luggage rack metal inserts - one fell off in car wash and was not able to recover"

Aloysius B., IL (2011 Toyota Highlander Base 3.5-L V6)

"Bottom trim piece of driver's door is very loose. Plastic trim piece on rear bumper had a clip break on one side"

Kelly R., NY (2011 Toyota Highlander Limited 3.5-L V6)

"The right front fender does not sit flush with the lower part of the fender"

Anonymous, CA (2011 Toyota Highlander SE 3.5-L V6)

"Molding pieces on the roof became loose and flew off the car"

Anonymous, NY (2011 Toyota Highlander Base 3.5-L V6)
Loose interior trim or moldings

"The sun visor on the driver's side would not stay in place and needed to be replaced. This problem was so common that no one had the part in stock, a $250 part. This should have been a recall since it impacted my ability to safely drive the car"

Anonymous, CA (2011 Toyota Highlander SE 3.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"The rear roof panel of the car has paint fading away. I wax this car multiple times a year. The paint is fading on the plastic part of the roof rear panel. Also, the back windows have a rubber molding that has mildew that you cannot wash away"

Glenn H., FL (2011 Toyota Highlander Limited 3.5-L V6)

"The drivers side sun 'visor' failed by wobbling loosely and interfering with front vision"

Ann T., OH (2011 Toyota Highlander Limited 3.5-L V6)

"The car has cracking and scratches all over it. This began immediately after purchase"

Anonymous, NY (2011 Toyota Highlander Base 3.5-L V6)

"Outside finish was coming off"

Anonymous, PA (2011 Toyota Highlander Base 3.5-L V6)

"Chrome trim on passenger side peeling off"

Jean R., QC (2011 Toyota Highlander Limited 3.5-L V6)

"Small rusted area on tailgate twice since 2013 and brown flakes throughout entire body since first year of purchase"

Anonymous, ON (2011 Toyota Highlander SE 3.5-L V6)

"rubber trim around doors/sunroof fading out. Paint on rest of vehicle very thin, scratches very easily"

Edward H., VA (2011 Toyota Highlander Limited 3.5-L V6)

"Front bumper paint peeling/chipping after a couple washes"

Michael M., VA (2011 Toyota Highlander Base 3.5-L V6)

"Multiple spots under the rear license plate trim that have rusted because the paint has been rubbed off from vibration"

Anonymous, NY (2011 Toyota Highlander Base 3.5-L V6)

"rust spots on the hatch after the first year, they did not want to put it un warranty"

Jean R., QC (2011 Toyota Highlander Limited 3.5-L V6)

"Related to the previous explanation"

Guy C., QC (2011 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)

"The area around the tailgate emblem showed signs of rust. This came from the back of the emblem. I had the emblem replaced"

Anonymous, AB (2011 Toyota Highlander Limited 3.5-L V6)

"Body hardware fasteners rusted and caused rusting stain on both rear doors and the tailgate. Body trim scratched through the paint on the tailgate so the metal on the rear tailgate rusted. Repairs exceeded $1,000"

Anonymous, NY (2011 Toyota Highlander Base 3.5-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Radiator leak"

Anonymous, AZ (2011 Toyota Highlander Limited 3.5-L V6)

"Water was running into the far back passenger side where the seatbelt comes in to the car. Cause was due to the back lift gate being bent and therefore not providing a seal"

Anonymous, MN (2011 Toyota Highlander Limited 3.5-L V6)
Seals and/or weather-stripping

"There was a small leak that looked like oil toward the back of the car. I took it in to the dealer and it was fixed at no charge. I found out later that this was a problem. I don't know if they issued a recall or just fixed the cars as they came in"

Kathleen W., TX (2011 Toyota Highlander SE 3.5-L V6)
Squeaks or rattles

"Rubbing or grinding noise in steering column or steering linkage when turning and accelerating at the same time. Squeaking noise from bezel around radio tuning knob"

Anonymous, MI (2011 Toyota Highlander Limited 3.5-L V6)

"dashboard rattles constantly in the cold weather, can hold the radio display and make it stop, starts again if you let go"

Rita B., NJ (2011 Toyota Highlander SE 3.5-L V6)

"Annoying rattle in the dashboard while driving"

Anonymous, OR (2011 Toyota Highlander SE 3.5-L V6)

"Issues with headliner squeaks in winter time. Dealer has attempted numerous fixes, however problems persists when temps under 40F"

Anonymous, NJ (2011 Toyota Highlander Sport 3.5-L V6)

"The second row seats rattle at highway speeds"

Brenda B., MN (2011 Toyota Highlander Limited 3.5-L V6)

"There is a squeak in the dash when one is driving over an uneven surface"

Rick R., OR (2011 Toyota Highlander Limited 3.5-L V6)

"Occasional rattle from in-dash on right side during highway driving"

Anonymous, ON (2011 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)

"Windshield rattles, glovebox rattles passenger window rattles"

Anonymous, ON (2011 Toyota Highlander Sport 3.5-L V6)

"The inner metal frame of the moon roof rattles at random times. Reaching up and holding down on it stops it. Service hasn't been able to permanently fix it"

Mary N., IL (2011 Toyota Highlander Limited 3.5-L V6)

"Rattle seems to be coming from under the hood while driving; mostly during the colder months. (Not serious enough to take to the dealer.)"

Anonymous, PA (2011 Toyota Highlander Base 3.5-L V6)

"The sun roof mechanism vibrates and makes noise on certain road surfaces"

Anonymous, WA (2011 Toyota Highlander Limited 3.5-L V6)

"Dash Board scrapes against the windshield when the car is cold. Dealership attempted to repair"

Anonymous, MA (2011 Toyota Highlander Limited 3.5-L V6)

"Squeaks in the dash require inserting paper in between the seams to soften the squeak"

Rick R., OR (2011 Toyota Highlander Limited 3.5-L V6)
Wind noise

"when going over 65mph, the driver's window makes a noise"

Anonymous, VA (2011 Toyota Highlander Limited 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"frozen caliper had to be replaced at a cost of > $600"

Pamela H., NY (2011 Toyota Highlander SE 3.5-L V6)

"Calipers were siezed prematurely causing excessive and uneven brake pad wear"

Donald D., AB (2011 Toyota Highlander Hybrid 3.5-L V6 hybrid)

"passenger rear caliper froze up causing brakes to prematurely wear down"

Anonymous, NJ (2011 Toyota Highlander Limited 3.5-L V6)

"front brakes replaced at 48,000 miles"

Anonymous, NY (2011 Toyota Highlander Limited 3.5-L V6)

"Brakes wore out, lots of miles in mountains"

Dennis B., TX (2011 Toyota Highlander Limited 3.5-L V6)

"2 of the brake pads had to be replaced due to wear"

Pamela H., NY (2011 Toyota Highlander SE 3.5-L V6)

"I replaced the pads and rotors at 70000 km. The previous highlander was traded with over 125000 km and the brakes were still good. Quality has gone down"

Fran G., NB (2011 Toyota Highlander Base 3.5-L V6)

"Had to replace Rear brake pads"

Anonymous, TX (2011 Toyota Highlander Limited 3.5-L V6)

"both rear rotors were scored"

Anonymous, ON (2011 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)

"I felt that the rotors failed prematurely. The vehicle was only 3 years old"

Anonymous, NL (2011 Toyota Highlander Limited 3.5-L V6)

"Brake rotors hard to be change after 48000 km because They had to much rust"

Anonymous, QC (2011 Toyota Highlander Unsure 3.5-L V6)

"Rotors front and rear had to be replaced"

Robert M., NB (2011 Toyota Highlander Limited 3.5-L V6)

"Replaced Rotor sand Lube Slide Pins"

Anonymous, TX (2011 Toyota Highlander Limited 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Steering linkage (includes rack and pinion)

"Steering mid-shaft clunk - TSB available that takes 1 hour dealer time to lube. Shaft replacement is 650 plus. Should be recalled as design is faulty. Never had this happen on a SUV before"

C B., CA (2011 Toyota Highlander Base 3.5-L V6)

"Intermediate steering shaft defective (subject to technical service bulletin) Replaced free of charge even though vehicle was out of warranty"

Charles V., NC (2011 Toyota Highlander Limited 3.5-L V6)

"Had to replace the entire steering column due to an issue of play with the electronic steering"

Anonymous, ON (2011 Toyota Highlander Limited 3.5-L V6)

"steering column developed a bump while steering. repair shop told me this has happened with other highlanders, but no recall yet"

Anonymous, CA (2011 Toyota Highlander SE 3.5-L V6)

"Steering column had clunk sound and feel when turning the wheel at slow speed. It was covered under extended warrenty"

Anonymous, CA (2011 Toyota Highlander SE 3.5-L V6)

"Had to replace electric steering - vibration"

Anonymous, CA (2011 Toyota Highlander Base 3.5-L V6)
Wheel bearings

"Noise from bearings, dealer diagnosed and repaired under warranty"

Anonymous, NJ (2011 Toyota Highlander SE 3.5-L V6)

"The right front wheel bearing went bad"

Anonymous, WV (2011 Toyota Highlander Limited 3.5-L V6)

"Wheel bearing wore out on right rear wheel"

Eric J., MD (2011 Toyota Highlander Limited 3.5-L V6)
Bushings

"Lower control arm bushings torn/split, replaced both lower control arm assemblies at cost of $1920"

Anonymous, CA (2011 Toyota Highlander Hybrid Limited 3.5-L V6)
Springs or torsion bars

"sway bars needed to be replaced"

Ilene N., UT (2011 Toyota Highlander SE 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Whining noise, replaced under Toyota warranty"

Anonymous, FL (2011 Toyota Highlander SE 3.5-L V6)

"transmission whined at high speeds, dealership replaced it with a transmission that did not whine at high speeds, but whines at low speeds"

Personal S., TX (2011 Toyota Highlander Limited 3.5-L V6)

"whine around 40 mph"

Anonymous, CT (2011 Toyota Highlander Limited 3.5-L V6)

"Noisy (whining) transmission. Dealer said gear defect which had since been redesigned for newer models. Covered under 60,000 mile warranty by 500 miles. Replaced no charge"

Stanley H., MO (2011 Toyota Highlander Limited 3.5-L V6)

"@ 55000 transmission replaced had whine at 20k took toyota 2 years to figure out how to fix it. they kept telling me "Toyota is aware of the problem and they are working on a fix""

Margaret F., OH (2011 Toyota Highlander Limited 3.5-L V6)

"Transmission would make a high-pitched noise when under load above 35 mph"

Dick-Diane M., OH (2011 Toyota Highlander Limited 3.5-L V6)

"Whining noise emanating from the transmission"

Anonymous, ON (2011 Toyota Highlander Limited 3.5-L V6)

"I have done all the scheduled maintenance on my Highlander including the transmission service at 100k. Most of my driving is highway driving with light weekend traffic. Took the vehicle in to dealer at 110000 for oil change and asked them to figure out why the car was having trouble climbing hills. They said they reset the transmission settings because there were no codes. 2 weeks later, took it back and they said it needed new transmission at a cost of $5100. I got a second opinion that appear"

Anonymous, TX (2011 Toyota Highlander Limited 3.5-L V6)

"At about 36000 miles,I was hearing wining noise do Toyota replaced it. Nine months ago at 98000 while driving on highway car stopped, Toyota had to replace the transmission. Now I hear knocking sound when car is between 30-40 and low RPM when I push on gas. This makes me less confident with the third transmission and dealer could not diagnose the problem"

Anonymous, MD (2011 Toyota Highlander Limited 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"The unit that lifts the back hatch by the press of a button broke. The connecting bolt came out, cannot be purchased to replace and the whole lifting system for the door has to be replaced if I want to be able to just press a button to open hatch"

Anonymous, CO (2011 Toyota Highlander Limited 3.5-L V6)
Exterior lights (other than headlights)

"High mount brake light failed. Covered by warranty"

Anonymous, IN (2011 Toyota Highlander Limited 3.5-L V6)
Tire pressure monitor

"It goes on constantly and we think the tires are adequately inflated"

Anonymous, TX (2011 Toyota Highlander SE 3.5-L V6)
Warning lights

"Got bogus Rear Door Open indicators - display messages, dome lights lit and sound. Dealer replaced rear lift window seal and replaced back door switch. Cost about about $900 total"

W H., CT (2011 Toyota Highlander Base 3.5-L V6)
Keyless entry

"Keyless entry/Door locks began malfunctioning in 16'. Started when drivers door and eventually included 3 of the 4 doors. Brought to Toyota Dealership and was told it was 3 actuators. Replaced at a cost of $2,500. After less than 72 hours the problems began again"

Anonymous, FL (2011 Toyota Highlander Limited 3.5-L V6)

"Problems with the doors not opening or locking when pressing the button on the keychain. In the winter, problem was much worse. Issue got bad to the point where I had to manually push the locks on the doors to secure the vehicle. This problem happened in 3 out of 4 doors"

Stoddard M., MA (2011 Toyota Highlander Base 3.5-L V6)
Wiper motor or washer

"Motor froze up"

Anonymous, MI (2011 Toyota Highlander Limited 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"rear axle bearing failure"

C G., IL (2011 Toyota Highlander Limited 3.5-L V6)

"Made a noise and was loose and had to be trplaced"

Charles F., IN (2011 Toyota Highlander Limited Unsure)
Electrical failure

"Car would not start periodically but dealer could not find cause - I eventually found out with internet search a weak battery with cold weather would cause this and not show up in tests. Took gamble and replaced expensive aux battery and problem went"

Anonymous, MO (2011 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)
Differential

"Oil leak discovered during routine engine oil change. Took 4 days to locate part and repair leak. Done under warranty at no cost to me"

Anonymous, OH (2011 Toyota Highlander SE 3.5-L V6)

"The dealer service department reported a leak in the differential, but there are only a few drops on the garage floor"

Philip A., RI (2011 Toyota Highlander Base 3.5-L V6)
Driveline vibration

"Rear wheel bearings"

Anonymous, IA (2011 Toyota Highlander Base 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

"Lost coolant. It took the dealer 2 visits over 4 months to find the leak and fix it. I think an A/C system should last more than 80 k miles. I'm still not sure all leaks are found and fixed. Given that I live in Florida and it's already hot here in May, an uncomfortable car is a serious flaw"

Barbara C., FL (2011 Toyota Highlander Unsure 3.5-L V6)
Automatic climate control

"The air conditioning shuts down sporadically and for no apparent reason"

Anonymous, FL (2011 Toyota Highlander Limited 3.5-L V6)
Blower (fan) motor

"rear fan sometimes wont work but all ways works after a 2 or 3 days"

Joann D., FL (2011 Toyota Highlander Base 2.7-L 4 Cyl)

"Replaced blower motor at dealer under warranty"

Anonymous, NY (2011 Toyota Highlander Base 3.5-L V6)

"Blower was making a loud noise. It had to be replaced"

Bickmore J., TX (2011 Toyota Highlander Limited 3.5-L V6)
Evaporator

"The evaporator began leaking and causing the passenger floor board to remain wet. The air conditioning unit continued to cool. We had to replace the evaporator and clean the carpet at a cost of approximately $2,400"

Russell D., LA (2011 Toyota Highlander Limited 3.5-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Phone pairing (e.g., Bluetooth)

"No longer pairs up with my iPhone 5, it did before. Tried other peoples phones, will not pair either"

Thomas H., VA (2011 Toyota Highlander Limited 3.5-L V6)

"May be me, but I h ave never been able to use my bluetooth"

Anonymous, IN (2011 Toyota Highlander Limited 3.5-L V6)

"Difficult to be understand by other party on phone sounds garbled or similar to windows open full on the highway"

Anonymous, NH (2011 Toyota Highlander Limited 3.5-L V6)
Radio

"Volume dial stopped working properly"

Anonymous, CA (2011 Toyota Highlander SE 2.7-L 4 Cyl)
In-dash navigation system (GPS)

"System has always been intermittent, but dealer won't fix because it works when they test it. Service person even insinuated I was lying about it"

Anonymous, CA (2011 Toyota Highlander Limited 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"Needs a new catalytic converter"

Anonymous, MO (2011 Toyota Highlander Hybrid 3.5-L V6 hybrid)

"Emmission sensor failed resulting in a repair of approx. $125"

Anonymous, NJ (2011 Toyota Highlander SE 3.5-L V6)

"Fuel exhaust sensor failure"

Anonymous, MA (2011 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission leaks

"transmission fluid leaked out"

Anonymous, IL (2011 Toyota Highlander Limited 3.5-L V6)

"Transmission seal leak required the replacement of the seal at approximately $3000"

Myles M., VA (2011 Toyota Highlander Limited 3.5-L V6)

"Vehicle would shift or jump into gear at low speeds. Changed transmission fluid and found some metal shaving and fluid was dark color"

Paul B., NJ (2011 Toyota Highlander SE 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

"Part of other problem"

Anonymous, NY (2011 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)
Radiator

"The radiator cracked and needed to be completely replaced when the vehicle was only three years old"

Anonymous, IA (2011 Toyota Highlander Unsure 3.5-L V6)
Water pump

"During a regular maintenance check-up, the technician discovered that the seal was oozing coolant. It was repaired under warranty"

James B., AR (2011 Toyota Highlander Base 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"It had to be replaced"

Anonymous, GA (2011 Toyota Highlander SE 3.5-L V6)
Exhaust leaks

"exhaust vents into the cabin, have taken legal action against toyota"

Rita B., NJ (2011 Toyota Highlander SE 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

"I had a similar issue in an RX-300 that I previously owns and in a Sienna. Seems to be a poor design on V6 engines. Have not heard about the problem on 4 cylinders"

George C., PR (2011 Toyota Highlander Sport 3.5-L V6)

"Although it was an oil leak, I consider it a MAJOR engine issue because the dealer quoted $2,400 to reseal the timing cover"

Anonymous, NC (2011 Toyota Highlander Limited 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"died"

Anonymous, MS (2011 Toyota Highlander SE 3.5-L V6)
Starter

"Wasn't able to consistently start car. Replaced battery, but problem persisted...turned out to be the starter"

Anonymous, AR (2011 Toyota Highlander Base 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"Had a leak that caused engine to seize up. Covered under warranty due to recall as well. So the engine had to be replaced. Very good about it"

Anonymous, NY (2011 Toyota Highlander Hybrid Limited 3.5-L V6 hybrid)
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