Toyota Highlander Change Vehicle

“High glare, poor location (too low & too large), almost impossible to see with polarized sunglasses”

“Difficult to see in bright daylight”

“Bright light shinning onto the dash make it nearly impossible to view the display”

“It blinks on and off then goes blank and reboots”

“Unit replaced by Toyota”

“the screen freezes when entering an address”

“The entire radio/display unit had to be replaced because it would randomly freeze and stop working; it would reboot itself but it was happening more and more frequently”

“Screen locked up”

“Display screen suddenly freezes. Happens frequently even after update. On long trips it freezes while suing GPS which can potentially lead to getting lost using it”

“At random, the display screen freezes, no controls work, and usually within a couple of minutes the whole radio/in-dash system reboots”

“Screen freezes and then reboots losing some settings”

“Happens when I am trying to pair up a phone and/or display the contact list from the phone. Screen just will not display the options I need for what I'm trying to do. Will just sit there in this state for a period of time, then sometimes it becomes active again”

“GPS/display randomly freezes up and then resets. I believe this usually happens when connected to blutooth or using the GPS functionality”

“in 6 months, display froze and rebooted itself 71 times (kept a log) Toyota finally replaced the head unit under warranty, no problems since!”

“The entire infotainment system freezes and then reboots. After 2-3 trips to the service department, a firmware upgrade solved the problem”

“Need SW update to fix the problem. Device kept rebooting”

“The entire radio/GPS display has been replaced under warranty. The "new replacement" now reboots randomly”

“screen quits especially. during a long drive over 1 hr. GPS quits and I have to reprogram GP S when screen gets alive again. Difficult to use in city I need the navigation system Sometimes it will work fine and other times will go out every few minutes”

“About every two to three days it would freeze up for a couple of minute. Dealership said it was a known problem & had to have an update that they charged for”

“Screen freeze resolved with software/firmware update”

“The display randomly freezes up, losing Navi and sound system. The system will reboot after some time. All destinations are lost requiring you to stop and program your destination”

“Freezes intermittently, then goes blank and eventually resets. Occurs randomly/intermittently”

“Display would freeze up not allowing control to other parts of the electronics. We got it fixed and has worked ever since”

“Display screen, including nav system and radio, was stuck in a reboot loop”

“the navigation system or radio display would freeze up and stop working. Sometimes it would crash and restart by itself. Then it began to do it more frequently and we had to turn the car off and back on to make it work again. The entire radio system was later replaced by Toyota as it was under warranty”

“Navigation system unusable due to constant software issues. Dealer has updated system multiple times”

“First week we owned it, the whole system would freeze up. Dealership had to reprogram/ reset”

“gps stops working usually when the weather is warm”

“It sometimes freezes and the only way to restart it is shut the car down and restart it. Aldo it's very difficult to change the nav volume which is very loud. My cell phone nav is better than the car's. Finally the angle of the screen makes it almost impossible to read during the day in sunlight. The screen should be hooded to reduce ambient light and turned slightly towards the driver for better vid”

“You touch the screen and sometimes nothing happens”

“Screen would go blank occasionally when attempting to enter destination for navigation”

“Display was having trouble, they did a software update and its been trouble free since”

“Randomly went blank. Dealer resolved by installing new operating system. has worked fine since then”

“Everything would freeze. Radio controls would not work and bluetooth would disconnect. System would reboot randomly”

“Device had to be constantly restarted”

“Screen goes blank and system reboots during most trips over 2 hours”

“It goes blank and nothing works”

“Screen freezes, then goes blank, then eventually resets. Occurs randomly/intermittently”

“It would go blank and shut down and then reboot. It was completely unpredictable”

“Intermittently when driving, the display goes blank and the system restarts”

“Screen goes blank, then the system does a shutdown and reboot, usually at no special time, just while driving down the road. Has happened 20 times in the last year”

“System shuts down and reboots while driving down the road. It has happened 20 times in the last year”

“Only loads the music catalog occasionally”

“Does not pair well with my iphone”

“The old ipod I had been using for 18 months with this car suddenly refused to connect and play. I had no problem listening to it in other cars or with headphones”

“For a while, we had problems with the USB port in the car in that it was not recognizing the iPhone as a music device. This was an intermittent problem--sometimes it would work and other times it wouldn't. Eventually, the USB port would never recognize the iPhone. It was later replaced by Toyota as it was under warranty”

“Very unreliable and intermittent operation, stops and drops out frequently, pairing doesn't work or is intermittent depending on device paired, am confident in using correct pairing method etc. System is more reliable when device is connected by wire (either USB or 3.5mm), but still freezes regularly. This is a major issue and reflects very poorly on Toyota that they could release the car with this system so poorly resolved. We have used very standard phones in our attempts to connect - iPhone a”

“Only while using the GPS the whole unit has gone dead several times”

“Unit replaced by Toyota”

“When programmed for a destination the GPS routes you in circles off thw higjway and back on the highway”

“GPS is useless! Delays in audible guidance make you miss exits. I have to continually touch button to receive route directions and it does not work! My 7 yr old Garmin works better even though I had it at the shop 4 times now! What a piece of junk!”

“This also is terrible and absolutely worthless. In the past year I have had voice control navigation work one time. At the Toyota dealership, I am told that is just the way they work in the 2014”

“The GPS often will not work properly. It won't let you enter in a new address. It often won't display the map at all as well”

“Over simplified street maps, poor location of screen to check while driving (too low), slow refresh time”

“Not very intuitive; clumsy to operate; Inability to select destination while moving (even by passenger) causing unnecessary stop and safety concern”

“Navigation screen stopped responding and froze”

“GPS freezes and is often very slow to respond. It is a,so not very intuitive, sending you on impractical routes”

“I can't depend on the GP S screen to remain operating during tight traffic and when I need navigation Nav system is costly to update map”

“Same issue with screen freezes also resolved with software/firmware update”

“Losing contact with satellite and lost destination information entered into navigations system. This happened on a sunny day in both the city and on the interstate between cities. Numerous times had to stop engine and re-enter information to find our way”

“Entune infotainment system not available in Canada. Why is it even being sold in Canada if I can't use it?”

“We have nothing but trouble with gps not routing correctly screen going blank go they wanted to charge us for an update and then they finally updated it for free”

“rebooted itself at random. software update seems to have resolved the problem”

“Primitive functions at best. Not capable of maintaining currency (i.e. iPhone or Android), VERY EXPENSIVE to update maps. Not operational while vehicle in motion, even with a passenger”

“It stops working and then reboots”

“Continuous rebooting. Extremely long time to get an update installed to correct the problem. Very poor algorithms used to calculate routes”

“The original version of the systyem required vitual weekly reconnecting. A later version was installed with the total program chip two months ago”

“Sporadic blue tooth connection. Problem solved by reinstalling the phone”

“We both have brand new Samsung smart phones. At least once a week one or both of them will not pair with the system. Very annoying”

“unreliable pairing which sometimes drops out for no reason”

“It has problems pairing with my basic phone, LG revere 3. I had to pair it 3 times, as the first radio was defective. The second radio's bluetooth was no better. Toyota thinks only smart phone users deserve their cars, apparently”

“the vehicle occasionally drops my bluetooth connection to my iPhone and is difficult to reconnect”

“I think it was Verizon's problem. It connected wrong phone”

“I have the Apple iPhone 6. The Dealer nor I have ever been able to set up the "message" feature on my phone. Texts that I receive while I'm driving should be read to me. The Dealer said they have had problems with iPhones but not Androids or other”

“The dealer states that my LG vn360 is not reconized by the system,and it will eventually disconnect after it has been paired. Since both my wife and I have the same phone, it has been a problem keeping it connected. I am not completely convinc”

“Phone would not stay paired”

“Phone pairing unreliable. If car started and I run back in house with phone, it won't reconnect. If my wife and I are both in the car with our phones the system gets confused”

“Bluetooth would disconnect and then reboot randomly”

“Sometimes the system will not pair with my phone. On other occasions it pairs but will not display the contact list from the phone”

“It does not like my non-smart lg revere 3. It keeps telling me the contact transfer and call history was unsuccessful. The phone came out in May of 2014. I bought the car on 7/31/14. The dealer kept telling me my phone was too old”

“difficult to pair two phones to system”

“Occasionally drops the Bluetooth connection with my phone and has to be rebooted”

“see previous comment”

“The speed volume compensation control does not work. Volume odes not increase/decrease with speed. The technician was unable to fix it. Indeed, he said he had this exact problem with 5 other Toyota's and that Toyota refused to fix it”

“Radio had to be replaced as the touch screen was defectve; this did not improve the bluetooth phone pairing, however”

“The radio was replaced under warranty as unable to make phone calls. Now works fine”

“The (XM/FM/AM/CD/AUX)Radio/GPS navigational sytem crashed two weeks ago. I purchased this vehicle in March of 2014 and its was no longer under warranty. I had to replace the whole system”

“Volume control sometimes does the opposite of what it is supposed to do. For example if you use the steering wheel control to increase the volume the volume actually goes down. This does not always happen though”

“The radio will quit playing and the screen will go blank. Also, the screen freezes up and I can't do anything with it”

“Keeps rebooting and losing presets”

“Radio sound controls, bass, mid, treble, revert to default settings randomly”

“Sound quality for this level sound system is disappointing”

“Had to have subwoofer and one other speaker”

“Had to replace AMP, poor bass reproduction”

“The speakers / housing rattle horribly, even at lower volumes when a person with a deep voice it talking. The dealership has tried to fix it, but cannot”

“Rear speaker/subwoofer vibrates with heavy base. Expected better from a premium audio system”

“Rear speakers vibrate on rear hatch door”

“premium price, works terrible. must repeat and repeat commands. useless”

“frequently misinterprets voice commands”

“The voice command simply doesn't work. It is more distracting trying to use then driving and using a hand held phone. It is absolutely terrible”

“Terrible speech recognition not improved by training or software upgrades. I connect with an iPhone 6”

“voice recognition is totally useless”

“Simply does not work AT ALL”

“seal for sun roof was falling apart and disintegrating. We are waiting for the new part to be installed”

“Rear hatch seals dry out and make a strange spring like noise. We originally thought it was suspension noise but our mechanic ruled that out. We ordered a special silicone grease to lubricant the seals and that did the trick. It was very annoying until found the source”

“Door stripping fell off both driver and passenger doors”

“Driver window squeekes when closing”

“Rattle at the rear view mirror. Dealer replaced the unit and fixed the problem”

“Rattle coming from inside car on rt side. Whenever I go to dealer, it always disappears”

“Squeaks from the passenger rear shock or wheel area”

“When driving over a speedbump; I hear a squeeking noise coming from the driver's rear tire area. Took it to the dealer without resolution”

“rattle in dash above back-up screen. Dealer said it would cost $85 an hr to get checked. NO guarantee on how long it would take”

“Rear lift gate and glass was creaking when open and closing. Dealer realigned the door and that helped. Still have noise in the rear wiper gears”

“something was not welded properly ant remember what (radiator perhaps) so they replaced it/”

“every time the emergency brake lever is released, it makes a clacking sound. I have consulted with work peers who have the same model and year and they have the same situation”

“Squeak from rear end that's getting works. Sounds like suspension but could be frame flex. Dealer thinks it's normal but it's super annoying”

“Luggage rack on roof was not secured properly and rattled at highway speed. Dealer tightened rack and problem went away”

“This was due to door and hatch seals”

“Toyota was not very responsive until I took an online survey then I heard from a person at the dealership who asked if I would come back and ride with a mechanic. The mechanic drove the car for about a mile before he heard the noise and thought that it was a campaign he had just read about. Turns out that it was and that a repair was needed”

“rear shock squeak”

“Squeaks when going over bumps sounds like rear springs or unsure. Dealer never finds it”

“The area at the top front of the car where the garage door opener is keep rattles. A sharp hit with a hand fixes it”

“One of the shades for the rear window is constantly vibrating no matter how I try to position it”

“Passenger door rattle and rear seating rattle”

“Rattle in rear of car”

“Shocks have squeaked on this car since purchased; Dealer doesn't find anything wrong”

“Toyota Highlanders (3rd Generation) have had rampant complaints about a course droning noise at about 1800 rpm... which is the sweet spot that the transmission always goes to when cruising 'at speed.' Mine has this problem too.... after months of discussion on a Toyota Forum, the cause was finally discovered: There is a two part clamp up by the engine that holds the exhaust pipe, as well as the oxygen sensor wire.... this clamp is too large and the exhaust pipe rattles within the clamp - which”

“Car has suspension rattle and rattle from ski rack”

“Roof accessory loose”

“Wind noise around the moon roof”

“Passenger side door is noisy at highway speeds. After several attempts by the dealer the problem has not been resolved”

“Sunroof made noise. Seal replaced as a warranty item and is fixed”

“cabin is noisy due to wind”

“Driving at high speeds causes rattling on roof”

“We are on our 3rd Toyota Highlander and every time that we have purchased a new one it is a little different from the last and a little cheaper made than the last. The most noticeable is the wind and road noise. we have decided not to purchase another one since they have now went to a 6 speed transmission, sounds like a tinker toy”

“Air leaks around drivers door. Dealership says it is within limits. Annoying at interstate speeds”

“Excessive wind noise”

“Driver side window has too much wind noise”

“A whistling noise at the driver's window”

“Apparently the factory roof rack was improperly installed, and it caused a loud noise at certain speeds and in higher wind conditions”

“I have had power door locks fail on three of the four doors on the vehicle, each costing about $350 to fix. The vehicle is driven on the highway, so this is wholly unacceptable”

“The sunroof leaked a small amount of rainwater”

“Electronic control unit for automated tailgate failed. Replaced under warranty. 2 trips to dealer. Parts delayed”

“I went to the dealership 4 times due to the lift gate either not opening or closing automatically. The first two times the dealership merely rebooted the system which did not fix the problem. The third time they contacted Toyota and the fourth visit”

“Rear tailgate will not always open and or close. Fails before fully opening and or closing. Wife one time had to drive vehicle with tailgate partially open. Dealer cannot replicate the problem and it remains unfixed. This is a safety hazard”

“Tailgate would not open or close properly. It took two trips to the dealer to correct. They replaced one of the actuators”

“Powered tailgate repaired 3 times within a year. Would not have bought a Highlander if we had known of Toyota tailgate problems! Or of a class-action suit concerning same (unfortunately the 2014 models aren't included)”

“Automatic lift gate stopped lifting. Needed new spindles”

“would not close 10 months old”

“gas struts failed.power opening erratic”

“Hatch did not open or close correctly”

“Rear Power Liftgate intermittent failure. Took 4 visits to dealer to fix”

“The power tailgate doesn't work 90% of the time. They keep telling me at the dealership they can't replicate the problem so they can't fix it”

“Tailgate piece slipped off because a plastic clip was missing”

“Stuck in the open position and had to be closed manually. But only seemed to happen when it was very cold outside”

“Motor burned out on tailgate”

“The automaric tailgate had problems operating below -10C”

“Front windshield is not scratch resistent”

“After any precipitation or car wash, the driver's power window streaks when rolled down or up. None of the other three power windows streak. Toyota made decision that nothing is wrong without using water on the window. safety issue in freezing conditions,”