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    Toyota Highlander

    EPA MPG: 20 mpg

    RECALL ALERT:
    There are 5 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2014 Highlander is more reliable than other cars from the same model year.

    The 2014 Toyota Highlander has been recalled 5 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2014 Toyota Highlander owners. The owner comments describe problems respondents experienced with this vehicle.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "The rear door system became dysfunctional."

    Anonymous A., CA (2014 Toyota Highlander Limited 3.5-L V6)

    "The hatchback motor had to be replaced because the hatch would only open 1/2 way. The motors are located in the struts so both had to be replaced for approximately $950.00."

    Anonymous A., FL (2014 Toyota Highlander XLE 3.5-L V6)

    "Tire indicators"

    Anonymous, VA (2014 Toyota Highlander LE 3.5-L V6)

    "CD player skips on occasio"

    Anonymous A., FL (2014 Toyota Highlander Limited 3.5-L V6)

    "Battery was new but kept draining. Dealership tested battery and alternator & claimed both were good"

    Anonymous, HI (2014 Toyota Highlander XLE 3.5-L V6)

    "Multiple TPMS sensors replaced; electronic door lock replaced."

    Anonymous, OH (2014 Toyota Highlander XLE 3.5-L V6)

    "The lift gate stopped working"

    Anonymous, CA (2014 Toyota Highlander XLE 3.5-L V6)

    "Lift gate hydraulic struts no longer lift the tailgate to maximum opening. It started out intermittently. But when I took it in for service, it wouldnt do it. The last time it happened, I took it in for service only to be told that it was now out of warranty. Very unhappy since I had witnesses and documentation that I had reported it while the car was still in warranty. That is the only thing Im unhappy about with this car."

    Anonymous, FL (2014 Toyota Highlander Limited 3.5-L V6)

    "Radiator"

    Anonymous, FL (2014 Toyota Highlander Limited 3.5-L V6)

    "Suspension. Front shock absorbers cost $2100."

    Anonymous, (2014 Toyota Highlander XLE 3.5-L V6)

    "Water pump"

    Anonymous, SK (2014 Toyota Highlander Limited 3.5-L V6)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Backup or other camera/sensors

    "Cannot clearly see anything if backing up in darkness. Screen not functional in bright daytime light. Cant see anything due to outside sunlight hitting the dashboard screen."

    Anonymous, PA (2014 Toyota Highlander XLE 3.5-L V6)
    Display screen freezes up

    "Randomly, the head unit will simply stop working. It eventually restarts itself after a few minutes"

    Anonymous, RI (2014 Toyota Highlander XLE 3.5-L V6)

    "Screen occasionally freezes and wont respond until car is restarted"

    Anonymous, NC (2014 Toyota Highlander Limited 3.5-L V6)

    "Screen freezes and loss of sound whether radio or CD or GPS vocal Directions. When the system function returns it starts over at the begining. Makes directions of GPS out of sync."

    Anonymous, PA (2014 Toyota Highlander XLE 3.5-L V6)

    "sometimes the screen freezes up while trying to do something in the programs in onboard computer."

    Anonymous, OH (2014 Toyota Highlander XLE 3.5-L V6)
    Display screen goes blank

    "Occasionally the display screen goes blank for several minutes."

    Anonymous A., GA (2014 Toyota Highlander XLE 3.5-L V6)
    In-dash navigation system (GPS)

    "stops working when it wants to, then have to wait for it to reboot. This happens several times an hour."

    Anonymous, OH (2014 Toyota Highlander XLE 3.5-L V6)
    Phone pairing (e.g., Bluetooth)

    "My phone does not automatically connect to service"

    Anonymous, MA (2014 Toyota Highlander Limited 3.5-L V6)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Air or water leaks

    "sky window leak down right pillar. Gorilla taped ski light closed"

    Anonymous, NC (2014 Toyota Highlander Limited 3.5-L V6)
    Squeaks or rattles

    "Every bump the car makes noises"

    Anonymous A., MD (2014 Toyota Highlander XLE 3.5-L V6)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Body control module

    ""The back lift door failed. The entire process took several months as I tried to work with owner's manual recommendations prior to bringing it to the dealer. Felt uncomfortable with going to an after market mechanic, because the system is integrated with the whole vehicle (body control module) and thought it would require some reprogramming. Been having difficulty with the door stopping and/or requiring a reset from the interior (this can be challenging if you are not familiar with how). The door just "stopped" working with the rest of the vehicle. At first, thought it might be the control module - turns out it was... the dealer had to replace the entire system including pistons, electrical control module and parts directly attached to the door. Thought this was a odd thing as the components seemed to work just fine - pistons, frame, door. The problem resolved itself completely when repaired by the Toyota mechanic.""

    Anonymous A., TX (2014 Toyota Highlander XLE 3.5-L V6)
    Interior lights

    "fuse blows for interior lights and garage door opener"

    Anonymous, CA (2014 Toyota Highlander LE 3.5-L V6)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Automatic climate control

    "The a/c began to blow warm air. Toyota took the entire system apart and found several problems and repaired them all"

    Anonymous, FL (2014 Toyota Highlander Limited 3.5-L V6)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Oil leaks

    "Rear main seal - small leak"

    Anonymous, NV (2014 Toyota Highlander Limited 3.5-L V6)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Pulsation or vibration

    "Pulsed when brake applied resolved with new disc and shoes"

    Anonymous, NE (2014 Toyota Highlander Limited 3.5-L V6)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    2014 SUVs Reliability

    This Car
    vs. Similar Cars

    Toyota vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    Engine Major
    NA
    Engine Minor
    NA
    Engine Cooling
    NA
    Engine Electrical
    NA
    Transmission Major
    NA
    Transmission Minor
    NA
    Drive System
    NA
    Fuel System/Emissions
    NA
    Exhaust
    NA
    Suspension/Steering
    NA
    Brakes
    NA
    Climate System
    NA
    Build Quality
    NA
    Electrical Accessories
    NA
    Body Hardware
    NA
    Paint/Trim
    NA
    Noises/Leaks
    NA
    In-car Electronics
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    ELECTRICAL SYSTEM, VISIBILITY
    Nov 27, 2018
    The ECM damage may result in the engine stalling, increasing the risk of a crash.
    Summary:
    Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
    What should you do:
    Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18E107000
    Potential Number of Units Affected: 8202
    FUEL SYSTEM, GASOLINE
    Sep 19, 2014
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Avalon, Camry, Sienna, and Highlander and model year 2015 Lexus RX350 vehicles. Fuel may leak from the one of the fuel delivery pipes in the engine compartment.
    What should you do:
    Toyota will notify owners, and dealers will replace any of the suspect fuel delivery pipes free of charge. The recall began November 17, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V576000
    Potential Number of Units Affected: 15872
    SEATS
    May 22, 2014
    If the seat does not fully lock into the inboard seat track, the seat could move, increasing the risk of injury to an occupant in the event of a crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander vehicles manufactured April 23, 2014, through April 29, 2014. The affected vehicles may have a second row right-hand seat assembly that does not fully lock into the inboard seat track in the forward first, second and third adjusting positions. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
    What should you do:
    Toyota will notify owners, and dealers will inspect and, if necessary, replace the second row right-hand seat, free of charge. The recall began in July 2014. Owners may contact Toyota customer service at 1-800-331-4331.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V274000
    Potential Number of Units Affected: 231
    ELECTRICAL SYSTEM, SEAT BELTS
    May 22, 2014
    In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
    What should you do:
    Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V272000
    Potential Number of Units Affected: 48840
    SEAT BELTS
    Feb 07, 2014
    A seat belt that is not properly secured to its anchorage could increase the risk of injury to an occupant in the event of a crash.
    Summary:
    Toyota is recalling certain model year 2014 Highlander vehicles manufactured November 20, 2013, through January 18, 2014. The third row middle seat belt assembly might not have been properly secured to the vehicle floor anchorage during vehicle assembly. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 210, "Seat Belt Assembly Anchorages."
    What should you do:
    Toyota will notify owners, and dealers will inspect the third row middle seat belt anchor, and, if necessary, properly secure it to the vehicle floor anchorage, free of charge. The recall is expected to begin in March 2014. Owners may contact Toyota at 1-800-331-4331.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V051000
    Potential Number of Units Affected: 7067
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