2018 Toyota Highlander Reliability - Consumer Reports
You're drawn to the Toyota Highlander for its functional, family-friendly nature, frugal gas mileage, consistently good reliability, high resale value, and standard advanced safety features. Those buyers looking for snazzy styling, exhilarating performance, or an engaging driving experience should be forewarned -- these aren't the Highlander's strengths.
Alerts
There are 5 recalls on this vehicle. Learn More.

Reliability

We expect the 2022 Highlander will be much more reliable than the average new car. This prediction is based on data from 2020 and 2021 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2018 Toyota Highlander has been recalled 5 times by NHTSA. View Recalls
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2018 Toyota Highlander owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen freezes up

"The Navigation screen continually reboots while driving, which makes it impossible to use the navigation system or listen to music. This vehicle has been taken to the dealership twice under warranty for this problem. They finally ordered a new radio which we are currently waiting on. This problem occurs with my wife's iPhone in the car and very rarely with my iPhone X in the car. The radio has had the most recent update and the problem continues. I have disconnected the battery to "reboot" the system and have unpaired both iPhones and paired them again and the problem persists."

Anonymous, (2018 Toyota Highlander SE 3.5-L V6)

"In hot or cold weather temperature conditions, screen freezes, then blinks on/off and much of the time will call the phone of the person who is at the bottom of my top 4 phone numbers which reside on the home screen."

Anonymous, CA (2018 Toyota Highlander XLE 3.5-L V6)
Display screen goes blank

"Screen and radio completely turns off. The entire unit was replaced twice without success. Arbitration denied claim and Toyota refuses to fix the problem. Videos were submitted and good documentation. Very disappointed in Toyota for not fixing issue."

P B., NM (2018 Toyota Highlander XLE 3.5-L V6)

"As soon as I noticed the problem I took it to my local Toyota dealer. They replaced the entire system including radio. It was covered under warranty."

Anonymous, (2018 Toyota Highlander Limited 3.5-L V6)

"The screen/computer completely shuts off. This happens while I am talking using Bluetooth. Then it restarts and seems ok."

Anonymous, PA (2018 Toyota Highlander Limited 3.5-L V6)
External music device interface (e.g., smart phone, MP3 player)

"Entune won't stay connected, possibly related to the bad bluetooth connectivity problems. I don't even use the Entune anymore because its too much of a hassle to try to get it to work."

Anonymous, NE (2018 Toyota Highlander Limited 3.5-L V6)

"play lists are only accessible on screen by clicking 6 different times. You cant do it while driving."

Anonymous, CO (2018 Toyota Highlander Limited 3.5-L V6)

"The phone apps do not interface well with the car systems."

Anonymous, FL (2018 Toyota Highlander XLE 3.5-L V6)
Hardware replacement

"The head unit would keep rebooting, sometimes continually for hours and other times after days of use it would do it a couple of times and start working again. Under warranty and Toyota replaces."

Anonymous, UT (2018 Toyota Highlander XLE 3.5-L V6)

"The screen stopped working completely leaving the vehicle without GPS, radio and phone interface. This happened once about 6 months ago and required about 7 days to receive and install a very expensive new screen, over $700 for parts alone."

Anonymous, VA (2018 Toyota Highlander XLE 3.5-L V6)

"The screen for the infotainment and GPS/radio went black and never returned. Entire unit replaced under warranty."

Anonymous, NC (2018 Toyota Highlander Limited 3.5-L V6)
In-dash navigation system (GPS)

"Some routes wrong"

Anonymous, WI (2018 Toyota Highlander Hybrid Limited 3.5-L V6)

"Used Google maps and compared in-dash navigation system. The auto one was always longer in length and time. At one point it seemed lost and could not find the road that I was on."

Anonymous, NC (2018 Toyota Highlander LE 3.5-L V6)

"The voice commands for navigation are useless except for entertainment. We were driving to Yosemite National park and it couldn't recognize the work Yosemite and returned something not even close such that one could only laugh. Entering the data doesn't work either. My husband is a computer expert and if he can't get it to work then the rest of us are doomed. We always use our cell phone to find where we are going as navigation is useless."

Anonymous, CA (2018 Toyota Highlander Limited 3.5-L V6)

"The system always takes you to the main roads. Will not let you take a scenic trip. Always turns you back to a main road."

Alan F., TX (2018 Toyota Highlander Limited 3.5-L V6)

"While using the Navigation System, I have had multiple times where the system locked up while I was driving. In order to reset the system, I had to stop the vehicle and shut it off. Not always possible when you are on the highway and are depending on the Navigation System to guide you in an unfamiliar area."

Randall E., IL (2018 Toyota Highlander XLE 3.5-L V6)

"Screen said there was a problem reading sd card"

Anonymous, WA (2018 Toyota Highlander Limited 3.5-L V6)
Phone pairing (e.g., Bluetooth)

"This vehicle randomly drops bluetooth connection to my phone, even in the middle of use."

Anonymous, NE (2018 Toyota Highlander Limited 3.5-L V6)

"The Bluetooth paring is unusable with an Apple iPhone. Whenever connected, the person on the other end of the phone call can hear themselves talking in a very prominent echo. There is no fix."

Douglas P., IL (2018 Toyota Highlander Limited 3.5-L V6)

"the upgraded JBL Etune system Blue tooth Has a constant echo to ANYONE you are talking too. Toyota has installed software update which did nothing. In the Toyota you here fine but Everyone you are talking to hears a repeat or echo.I am still working with Toyota but they Have done NOTHING yet that has fixed it. The service tech at dealership admitted they are having problems with this. Have tried pairing other types of phones- no change. The problem is in the Radio/ Bluetooth system."

Anonymous, IL (2018 Toyota Highlander XLE 3.5-L V6)

"When my phone is linked in bluetooth and I try to talk to someone else that has an iPhone, it echoes on their end. When i take it in to be fixed, they turn the volume down, it helps it not echo on the other end, but then I can't hear. I turn the volume up so I can hear and then it echoes on the other end. I see that others have the same problem. I will be leaving toyota because of this."

Anonymous, (2018 Toyota Highlander Limited Unsure)

"Bluetooth usages causes radio to shut down"

Anonymous, MA (2018 Toyota Highlander XLE 3.5-L V6)

"Took too much time for dealer to solve"

Anonymous, OR (2018 Toyota Highlander Hybrid Platinum 3.5-L V6)
Radio

"Sound would start cutting in/out after about 60 minutes of operation. Dealer services staff diagnosed a short in the amp module and ordered a replacement part which corrected problem."

William H., WI (2018 Toyota Highlander Limited 3.5-L V6)

"Radio had to be replaced. This restored alol ther other electronic systems in the vehicle."

Anonymous, FL (2018 Toyota Highlander Limited 3.5-L V6)

"Very poor AM reception and adjacent frequency rejection."

Jonathan O., CA (2018 Toyota Highlander LE 3.5-L V6)

"Static on all of the radio stations that goes in and out. The radio signal seems fine and then all of the sudden it's very unclear and static sounding. I will have this looked at when I reach 5000 miles and take it to the dealer for an oil change."

Sarah V., TX (2018 Toyota Highlander Limited 3.5-L V6)

"Radio and the complete navigation system failed and had to be replaced by Toyota. It took over a week to fix this problem."

Anonymous, FL (2018 Toyota Highlander Limited 3.5-L V6)

"Radio stops working if Bluetooth is turned on"

Anonymous, MA (2018 Toyota Highlander XLE 3.5-L V6)
Software update fixes

"My car was sold to me as not being able to get locked out. This has not been the case - I have been locked out 3 times with the key in the car"

Anonymous, NC (2018 Toyota Highlander LE 3.5-L V6)

"There are no clear instructions on how to update the software on our 2018 Highlander and 2013 RAV4. Toyota's Entune system is one of the worst in the market."

Anonymous, IL (2018 Toyota Highlander XLE 3.5-L V6)
Speakers

"rear speaker was blown and sounded terrible from day one, took it in within 3 weeks of purchase, but the dealership erred and replaced the wrong speaker, it took another 4 months and 4 more trips to service before they figured it out and repaired it."

Anonymous, OR (2018 Toyota Highlander Limited 3.5-L V6)

"Paid for a high level stereo system in the vehicle. The system sounds like a 1967 Ford am/fm radio with a single speaker in the dashboard"

Anonymous, DE (2018 Toyota Highlander Limited 3.5-L V6)
Steering wheel controls

"XM radio steering wheel controls are awful. Sound controls are bad. Radio controls are out of reach."

Anonymous, CO (2018 Toyota Highlander Limited 3.5-L V6)

"the cruise control will randomly just stop working"

Anonymous, IN (2018 Toyota Highlander XLE 3.5-L V6)
Voice control commands

"Stopped recognizing most of my commands, especially the ones to call or dial from my address book. I have retrained it to my voice several times: while stopped; at a traffic light; while parked; and while driving in traffic."

Joe J., TX (2018 Toyota Highlander LE 3.5-L V6)

"IT DOESN'T UNDERSTAND MY VOICE COMANDS"

Robert P., FL (2018 Toyota Highlander Limited 3.5-L V6)

"I am a salesman, and use my phone all day long. I am keeping a log of how many call so and so Entune screws up. The current number is 57% bad, 43% good. It has been to the dealer 3 times for the issue. While they are very competent, nothing they have done comes close to fixing the problem. Frankly, Entune is a joke. I have yet, once, to successfully enter an address into the nav system. I see that Toyota, between 2017 and 2018, added a second microphone (just above the driver's visor), in what I assume is an attempt to fix the problem. No joy. I have done the voice training numerous time. No joy. As much as I enjoy the vehicle overall, I cannot see myself ever buying a Toyota again until they radically upgrade Entune. For the record, overall in the past 50 years I have owned or leased 11 Toyotas. Entune is so damn frustrating."

Mike P., CA (2018 Toyota Highlander XLE 3.5-L V6)

"VCC do not work well on navigation when car moving. Does not recognize commands given and we are following the suggested command specifics"

Anonymous, CT (2018 Toyota Highlander Limited 3.5-L V6)

"Voice control command use to work but no longer working with my or my wife's voice."

Anonymous, IL (2018 Toyota Highlander XLE 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

"Factory Recall"

Anonymous, (2018 Toyota Highlander XLE 3.5-L V6)

"Fuel pump failure and was repaired as a recall for no cost"

Anonymous, (2018 Toyota Highlander XLE 3.5-L V6)
Fuel pump

"can stall auto. recall"

Anonymous, (2018 Toyota Highlander Limited 3.5-L V6)

"Purge valve stuck. Quite klyde repaired by Toyota Dealership."

Anonymous, (2018 Toyota Highlander Limited 3.5-L V6)

"Toyota recall"

Anonymous, KY (2018 Toyota Highlander Limited 3.5-L V6)

"it was a recall"

Anonymous, (2018 Toyota Highlander Limited 3.5-L V6)

"the car had a surging on light acceleration"

Anonymous, (2018 Toyota Highlander Limited 3.5-L V6)

"There has been a recall on this vehicle but no apparent repair has been designated."

Anonymous, MO (2018 Toyota Highlander Limited 3.5-L V6)

"It hasn't actually failed. I received a recall notice for it."

Anonymous, NY (2018 Toyota Highlander Limited 3.5-L V6)

"Recall"

Anonymous, (2018 Toyota Highlander Limited Unsure)

"I have been notified of the recall. I have not however had the problem and will be notified about a fix in the future"

Anonymous, VT (2018 Toyota Highlander XLE 3.5-L V6)

"Toyota had a recall on fuel pump due to possibility of it shutting off while driving over 50mph, making the car inoperable."

Anonymous, (2018 Toyota Highlander XLE 3.5-L V6)

"Recall to replace fuel pump"

Anonymous, OH (2018 Toyota Highlander XLE 3.5-L V6)

"Safety recall. Call was hesitating almost stalling."

Anonymous, (2018 Toyota Highlander XLE 3.5-L V6)

"Recall - could fail. Replaced for free by dealership."

Anonymous, (2018 Toyota Highlander LE 3.5-L V6)

"There is currently a recall notice that the vehicle may stall and not restart but no solution has been identified by Toyota and no estimate as to when I may expect the vehicle to be repaired."

Anonymous, LA (2018 Toyota Highlander XLE 3.5-L V6)

"Stalls out from stopped position. Complaining to dealer didn't get it fixed. Finally Toyota recall replaced my fuel pump no charge"

Anonymous, (2018 Toyota Highlander XLE 3.5-L V6)

"Recall for fuel pump, and Toyota does not have a fix yet"

Anonymous, NC (2018 Toyota Highlander XLE 3.5-L V6)

"recall from toyota"

Anonymous, AZ (2018 Toyota Highlander LE Plus 3.5-L V6)

"I did not really have a problem, I just responded to a recall for that problem."

Anonymous, (2018 Toyota Highlander LE Plus 3.5-L V6)

"This car engine hesitates or stutters when I turn a corner... The toyota people have said they will work on it when they get the parts to the dealership and will contact me.... so far.. silence."

Anonymous, KS (2018 Toyota Highlander LE Plus Unsure)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Intermittent growling/rubbing sound when rear hatch opened. I consider this serious only in tha, had it not been covered by warranty, replacing the rear hatch struts would have cost me approximately $1200 at the dealer. Those struts were replaced at no cost to me and the problem disappeared."

Anonymous, OK (2018 Toyota Highlander Limited 3.5-L V6)

"The vehicle had an increasingly apparent thumping noise originating in the interior. Finally it became apparent it was in the roof or perhaps in the sunroof, which we do not use. The dealer determined it was in the rails and replaced it. It still thumps and we are scheduled for another trip (#3) to the dealer's service department. Interestingly, we have had a dealership rental car on the first two occasions that were not covered under warranty. We petitioned Toyota about the second experience and they did reimburse us for that charge."

Anonymous, CA (2018 Toyota Highlander Limited 3.5-L V6)

"Loud rattle under vehicle when closing rear doors. Dealership unable to diagnose."

Anonymous, NY (2018 Toyota Highlander XLE 3.5-L V6)

"rattle from under car when cruising at 75 MPH +. Dealer could find no problem, but rattle continues. Suggested it may be from wind vibrating undercar plastic shield. Am pursuing this with dealer."

Anonymous, MD (2018 Toyota Highlander XLE 3.5-L V6)

"Rattle started in the dash area after about 6 months. Very irritating"

Larry M., FL (2018 Toyota Highlander XLE 3.5-L V6)

"The rear hatch door, interior plastic panel started rattling within the first 20000 miles. The dealer has yet to fix the problem. So annoying!"

D R., CA (2018 Toyota Highlander XLE 3.5-L V6)

"Persistent plastic-on-plastic or plastic-on-metal rattle."

Richard T., MI (2018 Toyota Highlander Limited 3.5-L V6)

"rattle in rear around window and fixed in one trip at the dealer."

Anonymous, OK (2018 Toyota Highlander Limited 3.5-L V6)

"Rattle in the sun roof"

Anonymous, AZ (2018 Toyota Highlander XLE 3.5-L V6)

"Driver side rear shock is making squishing sound over bumps"

Anonymous, NC (2018 Toyota Highlander Limited 3.5-L V6 hybrid)

"It started immediately and the instrument panel sounds 'loose' and squeaks/rattles even on smooth pavement."

Anonymous, KS (2018 Toyota Highlander LE Plus Unsure)
Wind noise

"Wind noise around windows while driving"

Anonymous, NY (2018 Toyota Highlander LE 3.5-L V6)

"Wind on the highway"

Gene R., OH (2018 Toyota Highlander Limited 3.5-L V6)

"Air noise from around the front windows"

David M., AR (2018 Toyota Highlander Limited 3.5-L V6)

"needs to be fixed"

Ray C., LA (2018 Toyota Highlander Limited 3.5-L V6)

"wind sound and hard arm rest"

Anonymous, MA (2018 Toyota Highlander Limited 3.5-L V6)

"Car is not very quiet at highway speeds"

Anonymous, IL (2018 Toyota Highlander XLE 3.5-L V6)

"I traded in a 2009 Honda Accord. It had far less wind noise than this vehicle."

Larry M., FL (2018 Toyota Highlander XLE 3.5-L V6)

"Wind noise around front passenger window at highway speeds, started immediately after purchase. Problem has not been resolved."

Anonymous, TX (2018 Toyota Highlander XLE 3.5-L V6)

"This auto is not quiet on the road. My previous auto was a Buick Enclave and it was very quiet. The road (tire noise) on the Toyota results in turning the radio up several settings."

Anonymous, (2018 Toyota Highlander XLE 3.5-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Drivers door had lower trim start to come loose. Mechanic said he thought he repaired it, but wasn't sure it would hold."

Jackie B., WA (2018 Toyota Highlander LE 3.5-L V6)

"We added door edge guards to the standard trim package on the platinum limited; however, the door edge guards keep coming loose. One door edge guard has come loose 3 times."

Anonymous, GA (2018 Toyota Highlander Limited 3.5-L V6)

"Wind noise."

Robert S., MB (2018 Toyota Highlander SE 3.5-L V6)

"was installed as edge molding on rear doors as part of body side molding kit. Passenger rear door top of molding came loose. Took to dealer, they ordered a replacement, still pending 3 days later."

John J., FL (2018 Toyota Highlander Limited 3.5-L V6)
Loose interior trim or moldings

"Cut in head liner"

Anonymous, MI (2018 Toyota Highlander Limited 3.5-L V6)

"Fabric on passenger door trim became unstitched. Manufacturing defect. Toyota replaced these whole trim."

Anonymous, MD (2018 Toyota Highlander LE 3.5-L V6)
Paint (fading, chalking, cracking, or peeling)

"Upon delivery, the vehicle had flaws in the hood. We immediately reported it to the salesman and were ensured that they would fix the problem ASAP. After nearly six months of arguing with a Toyota dealership about who caused the issue, they finally repaired it. Customer service in this case was horrible and only after insisting and arguing did they fix it."

Douglas P., IL (2018 Toyota Highlander Limited 3.5-L V6)

"An area of Trim in the front grill area has begun peeling/flaking off. Will discuss with dealer when I bring it in for service in a couple months."

Anonymous, FL (2018 Toyota Highlander Limited 3.5-L V6)

"The paint was not impervious to an adjacent car's door opening next to it. It easily got marked up."

Anonymous, WI (2018 Toyota Highlander XLE 3.5-L V6)

"All chrome and wheel chrome has significant fading and staining from road deicers. This is very noticeable and continues to get worse."

Anonymous, CO (2018 Toyota Highlander Hybrid Limited 3.5-L V6)
Rust

"Rust spots appeared on the rear tailgate. The dealer says it's because I hadn't waxed the car and the problem was not their fault."

Anonymous, IL (2018 Toyota Highlander Limited 3.5-L V6)

"Many very small rust spots on most of the body panels except hood and roof. Appears to be from some type of corrosive contaminant as advised by several body shops. Likely “normal” exposure to break fluid or road salt/sand/spray. Expect to see dealer in next few days. Quite annoyed with this. I am being told that this can be expected on white cars (just more visible). Extent of spotting is excessive and not something I have observed on other white cars or in experience of those I have talked to."

Anonymous, ON (2018 Toyota Highlander Limited 3.5-L V6)

"The rear door/hatch has had multiple rust spots every year. I wax it regularly. The dealer says it is from the environment. I doubt it. I owned my last SUV for 14 years and it never got rust on the rear hatch. This is very frustrating."

Anonymous, IL (2018 Toyota Highlander Limited 3.5-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Normal routine brake wear

"The break pads and rotors were getting worn. My wife called it to my attention when the brake squealing was very loud, so I elected to go directly to the service station rather than drive it any further. As it turned out, the front rotors and pads had to be changed and we elected to do the back brakes at the same time to ensure trouble free motoring."

Anonymous, (2018 Toyota Highlander Limited 3.5-L V6)
Premature brake wear

"after only 14,000 miles voters were warped on all four wheels and Toyota would not cover under warranty saying we would have had to hold our foot on brake down mountain road to point that we heated up rotors. This type of driving never occurred. The cost out of our pocket: $600. We can't believe Toyota would not cover this considering low miles."

Anonymous, CA (2018 Toyota Highlander Limited 3.5-L V6)

"For only 30K miles brake pads are wearing too quickly. And they are mushy. Tires had to be replaced at 30K mileage to pass state inspection sticker. That cost $1100."

Anonymous, (2018 Toyota Highlander XLE 3.5-L V6)
Pulsation or vibration

"Pulsation was caused by premature wear on the rotors. It seems with the Toyota products we have the rotors need to be turned / resurfaced much sooner than other vehicles under similar driving conditions."

Anonymous, TN (2018 Toyota Highlander Limited 3.5-L V6)

"Brakes are not smooth, pulse and make noise. Dealer machined and adjusted them for me and reduced the noise and vibration."

Anonymous, NJ (2018 Toyota Highlander LE Plus 3.5-L V6)
Rotors

"the front rotors warped after 15k miles and had to be replaced"

Anonymous, TX (2018 Toyota Highlander Limited 3.5-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"The right side blind spot warning and and therefore cross traffic system only works intermittently on for several minutes then off been to dealer 3 times . last time scheduled appointment just for that issue. Each time dealer says they don't see it happen when tech checks and therefore they will do nothing . Last time left it for a day but they really did nothing more, I see this issue on the internet so I know it is a problem others have . They recommend I read the manual. I have I am an engineer and grew up in a garage. and am familiar with auto maintenance. Toyota response is irresponsible. Trying to figure what to do next."

John J., CO (2018 Toyota Highlander Limited 3.5-L V6)

"It is the same as the right blind spot monitoring I believe the radar is kicking out intermittently. Works for 20 - 30 minutes then stops never know if its on or not. Had this in with the dealer 3 times last time they had it all day but tech just does his initial test nothing to see how it functions on an intermittent basis. They do nothing more to find problem. I am looking for other options to get problem addressed but Toyota dealership response is inadequate."

John J., CO (2018 Toyota Highlander Limited 3.5-L V6)

"No warning about when they are not functioning. Backed into a trailer because it did not warn me."

Alan F., TX (2018 Toyota Highlander Limited 3.5-L V6)

"This TOYOTA HIGHLANDER drift from lane"

Louis C., OH (2018 Toyota Highlander SE 2.7-L 4 Cyl)

"Lane assist nudges to keep in lane. On left hand turns if nearing line pulls into line."

Anonymous, NY (2018 Toyota Highlander XLE 3.5-L V6)

"The blind spot warning system was inconsistant. It would word most of the time, but sometimes it didn't. I could not figure out why."

R M., NB (2018 Toyota Highlander XLE 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"The 8 speed transmission in this vehicle is horrible. Rough shifting, hunting for gears, not a smooth car to drive. I traded in a 2012 Highlander to purchase this vehicle. I upgraded for the new safety features, but wish I had the smooth drive of my old 2012 Highlander. The dealership tells me the transmission is operating within specifications. ????"

Bert S., GA (2018 Toyota Highlander Limited 3.5-L V6)

"Vehicle has worst transmission I have ever driven. Shifts up/down constantly going up any grade. Forces manual operation. Terrible"

T L., OR (2018 Toyota Highlander XLE 3.5-L V6)

"Occasionally seems to be unable to chose what gear it wants to be in. Besides being annoying it would be unsettling in not always taking hold and stepping out when needed in traffic."

Anonymous, IN (2018 Toyota Highlander XLE 3.5-L V6)

"My Toyota is considered a hybrid, at a full stop, when pressing the brake to the floor, the car will "turn off". When I keep my car in "idle" not turned off at a full stop, the hesitation to accelerate is embarrassingly slow. Sometimes it "jumps" forward trying to engage. Acceleration when trying to merge from an on-ramp into fast moving traffic is non-existent. This car hesitates and creates a dangerous situation for merging into traffic. I had Toyota mechanics check it, they sad the car is in perfect working order. We were planning on buying this car at lease term, but have changed our mind & we will be turning it in and walking away. Very dissatisfied with this car."

Anonymous, WI (2018 Toyota Highlander Hybrid XLE 2.7-L 4 Cyl)

"Always downshifting to achieve max fuel mpg. Annoying to drive"

Anonymous, (2018 Toyota Highlander XLE 3.5-L V6)
Transmission computer

"After driving up a hill the transmission did not shift to a high gear while in cruse control mod. It did maintain the selected speed but engine was running at about 4K rpms. This happened twice. After canceling cruse, everything returned to normal."

Donald S., IA (2018 Toyota Highlander Limited 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Glass defects

"Within three months of purchase we found a windshied crack under the area where the radar device sits in the middle of the upper windshield. It was not associated with any damage to the windshield, such as a stone strike. It was clearly a manufacturer defect. We were told it was not covered under our (extended) warranty."

Anonymous, NY (2018 Toyota Highlander LE 3.5-L V6)
Seat controls - movement

"There is no adjustment for the height of the driver's seat so I have some difficulty seeing over the sideview mirrors when turning at an intersection"

Anonymous, WI (2018 Toyota Highlander XLE 3.5-L V6)
Sunroof

"While driving, the sunroof exploded outward for no reason at all. The dealer was reluctant to take responsibility for such an obvious flaw, so rather than fight the issue with them, I put it thought my insurance. I wasn't happy about this."

Anonymous, NB (2018 Toyota Highlander XLE 3.5-L V6)
Tailgate, hatch or trunk

"Noisy motors within both lifting struts, a new design within this body style. Former body style had gas struts with motor in body side panel. Replaced on warranty."

Robert P., TX (2018 Toyota Highlander Limited 3.5-L V6)

"This body style, introduced in 2014 (?) has motorized struts that open the lift gate. Ours were noisy, grinding. Both were replaced under factory warranty. Our prior 2010 Highlander, with different lift gate mechanism, was replaced under hidden warranty."

Robert P., TX (2018 Toyota Highlander Limited 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Required after strut was replaced"

Anonymous, FL (2018 Toyota Highlander Limited 3.5-L V6)

"defective (bent) bolt installed during assembly. Caused minor alignment issue (vibration and slight pull). Diagnosed and corrected at local dealership within 1 week of taking delivery."

Anonymous, ON (2018 Toyota Highlander Limited 3.5-L V6)
Shocks or struts

"They became noisy when going over bumps."

Anonymous, IL (2018 Toyota Highlander Limited 3.5-L V6)

"Strut broke and had to be replaced plus wheel alignment."

Anonymous, FL (2018 Toyota Highlander Limited 3.5-L V6)
Springs or torsion bars

"Noise developed in rear end when going over dips, potholes,etc. Took it in to dealer twice nd on second visit they discovered the problem and corrected it."

Anonymous, SD (2018 Toyota Highlander XLE 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"The 120V outlet in the second row has never worked. I will have it looked at during my next service visit."

Anonymous, MI (2018 Toyota Highlander XLE 3.5-L V6)
Gauges

"dash and gauges dimming inadvertently"

Chris B., MO (2018 Toyota Highlander Hybrid Platinum 3.5-L V6)
Headlights

"Headlights are aimed way too low, making it difficult to see adequately in rural areas at night. Dealer has adjusted them twice & they're a little better now."

Dorothy W., NE (2018 Toyota Highlander)
Interior lights

"Interior led ambient lighting"

Anonymous, (2018 Toyota Highlander Limited 3.5-L V6)
USB port

"The USB port would not deliver charge to devices. The service center claimed it was working fine and they didn't do anything. It works now but it didn't before, so not sure why it failed."

Anonymous, (2018 Toyota Highlander XLE 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"Automatic climate control over shots set temperature and blows hot air in your face for the first 15 minutes of driving."

Anonymous, PA (2018 Toyota Highlander Limited 3.5-L V6)

"Too long to respond to moving the dials"

Mark L., CA (2018 Toyota Highlander 3.5-L V6)

"Climate control is very erratic, does not hold a tight temperature gradient. In the winter in MN sometimes you need to shut it off or the air is so hot that it is uncomfortable"

Anonymous, MN (2018 Toyota Highlander Limited 3.5-L V6)
Refrigerant leaks

"Bad o ring on compressor"

Anonymous, FL (2018 Toyota Highlander XLE 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"Lost power and the AWD error light came on. Took to Toyota dealer and they could not determine issue, but it went away when they added some fuel. ??? The warning light came on again several weeks later, but did not have the loss of power. Took to dealer, they said that it was a pressure seal leak and wanted over $600 to fix it. I said no, because if Toyota will not stand behind their products that just went out of warranty, then I will not do business with that company. They were not sure if that fix would correct the issue. It has been almost two months since the last issue and is has not came back. I suspect that they stumbled across the problem, fixed it, and then wanted me to pay for an unneeded repair so they could turn a profit in the service area. Toyota dealers seem very dishonest to me right now."

Anonymous, TX (2018 Toyota Highlander Limited 3.5-L V6)
Stability control (ESC)

"1-The steering is not stable 2-This TOYOTA HIGHLANDER drift out of lane 3- The drive system is unsteady"

Louis C., OH (2018 Toyota Highlander SE 2.7-L 4 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Loud noise, very rough shifting. We were told it need to be replaced. Parts took more than a month to come in."

Anonymous, CO (2018 Toyota Highlander XLE 3.5-L V6)

"In April of 2019 the transmission began making odd noises but the dealer couldn't identify the problem. On May 2, the vehicle would not exceed 25 mph, then the check engine light came on. I had it towed to the dealer and they replaced the transmission. It received the vehicle back on May 18, 2019."

Anonymous, GA (2018 Toyota Highlander Limited 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Ignition switch

"Depressed brake pedal then pushed start button and nothing happened...steering wheel locked up...had to wait 15 minutes each time before I could start the car. This is a potential dangerous situation if you need to move the car in an emergency or if the car stalls on the road blocking traffic"

Anonymous, CA (2018 Toyota Highlander Hybrid Limited 3.5-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"Car was stolen and recovered with a bullet in the engine. Toyota and Allstate refused to give me a new engine."

Anonymous, (2018 Toyota Highlander XLE 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Engine light turned on indicating low oil pressure and instructed me to turn off car as soon as i can safely maneuver it to a safe spot. Stopped and parked car and called dealer the following a.m. told to restart car and if shows up again. toll it .. false warning. had he diagnosed at another dealer who did a diagnostic testing. Was caution the problem will not show up unless warning light remained on. Does not give you comfort and confident that it wont happened again"

Anonymous, NY (2018 Toyota Highlander XLE 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Compare 2018 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
FUEL SYSTEM, GASOLINE
Nov 04, 2020
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
What should you do:
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V682000
Potential Number of Units Affected: 1525742
FUEL SYSTEM, GASOLINE
Jan 13, 2020
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
What should you do:
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V012000
Potential Number of Units Affected: 1830752
ELECTRICAL SYSTEM, VISIBILITY
Nov 27, 2018
The ECM damage may result in the engine stalling, increasing the risk of a crash.
Summary:
Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
What should you do:
Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18E107000
Potential Number of Units Affected: 8202
SERVICE BRAKES, HYDRAULIC
Apr 03, 2018
A sudden loss of braking assist can increase the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
What should you do:
Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V211000
Potential Number of Units Affected: 6046
EQUIPMENT
Dec 20, 2017
An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
What should you do:
Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V831000
Potential Number of Units Affected: 649
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