In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"session times out too often"
Anonymous A., NY (2023 Toyota RAV4 Hybrid XSE 2.5-L 4 Cyl hybrid)"Has not been resolved. There are times it will not pair with phone."
Anonymous, NC (2023 Toyota RAV4 Hybrid XSE 2.5-L 4 Cyl hybrid)"The volume won't work properly"
Anonymous, TX (2023 Toyota RAV4 Hybrid XLE 2.5-L 4 Cyl hybrid)"After getting carplay started and getting the maps program going we cannot adjust the sound volume using any controls."
Anonymous A., WA (2023 Toyota RAV4 Hybrid Limited 2.5-L 4 Cyl hybrid)"Very long time to engage; drops and has to be cajoled back"
Anonymous, PA (2023 Toyota RAV4 Hybrid Limited 2.5-L 4 Cyl hybrid)""Sometimes my phone does not pair up with the car upon starting, and even when I try to use the wired carplay connection, it will not recognize my phone. When this occurs, I usually will pull over, turn off the car and re-start, then that will fix the problem""
Anonymous, (2023 Toyota RAV4 Hybrid XSE 2.5-L 4 Cyl hybrid)"When using navigation apps like Apple Maps, Waze and Google maps with wireless Apple Car Play The car is often misplaced. Sometimes navigation shows the car a full block away or driving through fields. Firmware updates have not resolved this issue."
Anonymous, ON (2023 Toyota RAV4 Hybrid XSE 2.5-L 4 Cyl hybrid)""Same issue as the screen going blank, but this time it stayed on while driving forward. June 2024 and fixed January 2025.""
Anonymous A., NC (2023 Toyota RAV4 Hybrid LE 2.5-L 4 Cyl hybrid)""I think it involves a marketing attempt for some additional services. Anyway the screen freezes up, interrupts the music and cell service and then begins scrolling through the start up screen sequence over and over. The dealer was unable to fix it. It is very distracting especially at night.""
Anonymous A., CA (2023 Toyota RAV4 Hybrid XLE 2.5-L 4 Cyl hybrid)""Display freezes then starts scrolling thru start up screens and drops music, phone calls, whatever. Very distracting & dangerous.""
Anonymous A., CA (2023 Toyota RAV4 Hybrid XLE 2.5-L 4 Cyl hybrid)"After 16 months the infotainment system began to fail, sometimes never initiating, sometimes going to a blank screen. Now the system is no longer working, including the phone charge outlet. So, neither the CarPlay navigation, nor charging a dying phone while driving is possible."
Anonymous, MD (2023 Toyota RAV4 Hybrid XLE 2.5-L 4 Cyl hybrid)""The screen would go blank from time to time among other things. Started around June 2024, after three times to the dealer Toyota finally agreed to replace in January 2025.""
Anonymous A., NC (2023 Toyota RAV4 Hybrid LE 2.5-L 4 Cyl hybrid)"dealer claimed it was my cell phone that was causing the problem. I replaced phone still doess it - goes blamk or times out"
Anonymous, AZ (2023 Toyota RAV4 Hybrid XLE 2.5-L 4 Cyl hybrid)"Explained ref. screen problems. I just gets dropped while display screen just scrolled thru start up screens."
Anonymous A., CA (2023 Toyota RAV4 Hybrid XLE 2.5-L 4 Cyl hybrid)"The infotainment system no longer initiates. Navigation, phone, messages, and music are all umavailable"
Anonymous, MD (2023 Toyota RAV4 Hybrid XLE 2.5-L 4 Cyl hybrid)"Screen had to be replaced due to re-starting continuously"
Anonymous, TX (2023 Toyota RAV4 Hybrid XLE 2.5-L 4 Cyl hybrid)"Too many functions for the car are on the heads-up display. I have to take my eyes off the road for too much time to operate any of those functions."
Anonymous A., WY (2023 Toyota RAV4 Hybrid Woodland 2.5-L 4 Cyl hybrid)"stopped working"
Anonymous, AZ (2023 Toyota RAV4 Hybrid XLE 2.5-L 4 Cyl hybrid)""The screen map disappears, so when traveling a route suggested by the GPS, the screen will say off route/proceed to the highlighted route, but the map is totally black. No idea what route. Also, occasionally the GPS thinks the car is a few blocks over from where it is, and directs me to take Street X to Freeway 1, while the car is on Freeway 1. It eventually snaps out of it but very un handy in an unfamiliar area.""
Anonymous, WI (2023 Toyota RAV4 Hybrid XSE 2.5-L 4 Cyl hybrid)"touch screen you have really push it hard to make it work"
Anonymous A., NH (2023 Toyota RAV4 Hybrid XSE 2.5-L 4 Cyl hybrid)"Screen needs a back button. Too many steps to navigate, especially while driving."
Anonymous, UT (2023 Toyota RAV4 Hybrid XLE 2.5-L 4 Cyl hybrid)"The registered software disconnects. The car is removed from the service on multiple occasions."
Anonymous A., NY (2023 Toyota RAV4 Hybrid XSE 2.5-L 4 Cyl hybrid)"When using navigation apps like Apple Maps, Waze and Google maps with wireless Apple Car Play The car is often misplaced. Sometimes navigation shows the car a full block away or driving through fields. Firmware updates have not resolved this issue."
Anonymous, ON (2023 Toyota RAV4 Hybrid XSE 2.5-L 4 Cyl hybrid)"Sometimes the car will not make a bluetooth connection to a phone."
Anonymous A., WA (2023 Toyota RAV4 Hybrid Limited 2.5-L 4 Cyl hybrid)"wrong phone as primary"
Anonymous A., NH (2023 Toyota RAV4 Hybrid XSE 2.5-L 4 Cyl hybrid)""I have an intermittent problem with the radio. When I turn the radio on upon starting there is no sound coming out of the radio. This has happened about 6 times in the last 2 years. When I shut down the engine and restart, the radio works fine. Of course, this problem never manifested itself at the dealership.""
Anonymous, QC (2023 Toyota RAV4 Hybrid XLE 2.5-L 4 Cyl hybrid)"unable to figure it out"
Anonymous A., NY (2023 Toyota RAV4 Hybrid XSE 2.5-L 4 Cyl hybrid)
"Screen doesn't always respond to touch."
Anonymous, UT (2023 Toyota RAV4 Hybrid XLE 2.5-L 4 Cyl hybrid)