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Toyota RAV4 Prime

EPA Range: 42 miles
EPA MPG: 38 mpg

RECALL ALERT:
There are 2 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2023 RAV4 Prime is more reliable than other cars from the same model year.

The 2023 Toyota RAV4 Prime has been recalled 2 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2023 Toyota RAV4 Prime owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Apple CarPlay

"We have no control over which iphone it pairs with despite entering the phone we want to have primacy. We now need to shut off bluetooth and only connect by aux to get the phone we want. When a phone is connected it won't let us use Sirius it keeps switching to the phone music"

Anonymous A., MD (2023 Toyota RAV4 Prime XSE 2.5-L 4 Cyl plug-in hybrid)
Display screen goes blank

"When trying to sync up with the opening screen it goes blank when I push the button. I have to go to the set up cog to sync my phone to the car."

Anonymous, KY (2023 Toyota RAV4 Prime XSE 2.5-L 4 Cyl plug-in hybrid)
In-dash navigation system (GPS)

"Apple CarPlay is continually interupted with pop-up ad for their proprietary nav system. It cuts off radio, telephone or ANYTHING used in CarPlay. Toyota won't do anything about it."

Anonymous A., CA (2023 Toyota RAV4 Prime XSE 2.5-L 4 Cyl plug-in hybrid)

"Setting up he navigation system is problematic."

Anonymous, NJ (2023 Toyota RAV4 Prime SE 2.5-L 4 Cyl plug-in hybrid)
Other in-car electronics problem

"Back seat warning pain start up blocks temperature. Any warning blocks monitors."

Anonymous A., (2023 Toyota RAV4 Prime SE 2.5-L 4 Cyl plug-in hybrid)
Phone pairing (e.g., Bluetooth)

"Almost impossible to pair Apple phone. It took knowledgable relative almost two hours to get the pairing to work. Because this was not used for an extended period we almost never use it now."

Anonymous, PA (2023 Toyota RAV4 Prime SE 2.5-L 4 Cyl plug-in hybrid)

"Toyota forces you to use login and driver profile process that is somehow mysteriously tied to whether or not it will pay attention to a paired phone, and whether you can use CarPlay. It is buggy as hell. Also had issues where the display on the head unit and the display in the meter unit Became un synced. It would not show the current active call. Toyota blamed Apple. Apple blamed Toyota. But it happened with multiple phones and so I point the finger at Toyota. Their tech-support refused to help unless the dealer looked at it first. Of course the dealer explained that they couldnt really troubleshoot the software in the head unit."

Anonymous, CA (2023 Toyota RAV4 Prime XSE 2.5-L 4 Cyl plug-in hybrid)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"The exterior of the Rav4 is easily scratched. The front window seems to pick up stones from the road in its air flow over the car. Two front window replacements and $2000 in driver side scratch marks and dents"

Anonymous, NH (2023 Toyota RAV4 Prime SE 2.5-L 4 Cyl plug-in hybrid)
Rust

"Rusting drivers side bottom door plate. Toyota Canada won't repair as they say this is a wear and tear issue!!! Dealer says they will have it repaired as a courtesy free of charge to me."

Anonymous, MB (2023 Toyota RAV4 Prime XSE 2.5-L 4 Cyl plug-in hybrid)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Air or water leaks

"Car came with a leak to the rear windshield wash. Break appears in line around the passenger door compartment"

Anonymous, VA (2023 Toyota RAV4 Prime XSE 2.5-L 4 Cyl plug-in hybrid)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

12V battery

""Despite being less than 2 yrs old, the car failed to start, glitching, and providing a disparate list of warnings. The dealer told us jumping starting it could cause additional problems, so we had to have it towed to the dealer. They couldn't find the problem. It happened second time a couple weeks later. Again, we had to have it towed and they couldn't find a problem , but replaced the 12 volt battery, that was a couple of months ago and it hasn't happened again. But now the car seems unreliable.""

Anonymous A., MD (2023 Toyota RAV4 Prime XSE 2.5-L 4 Cyl plug-in hybrid)

EV Charging

Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.

What Owners Say

Charge connection problem

"Frequently charging hookup doesn't on turn on the green light (at car's plug in)unless I pause and repeat 3-4 times before it connects and begins charging"

Anonymous, (2023 Toyota RAV4 Prime XSE 2.5-L 4 Cyl plug-in hybrid)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

What Owners Say

Other body problem

"Backrest starting to chaff on left side. Not covered under warranty"

Anonymous A., WA (2023 Toyota RAV4 Prime XSE 2.5-L 4 Cyl plug-in hybrid)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

EV Battery

Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

2023 SUVs Reliability

This Car
vs. Similar Cars

Toyota vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Electric Motor
EV Battery
EV Charging
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
BACK OVER PREVENTION
Oct 30, 2025
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What should you do:
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
For more information:
NHTSA CAMPAIGN ID Number: 25V744000
Potential Number of Units Affected: 1024407
ELECTRICAL SYSTEM
Sep 11, 2025
An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
What should you do:
Dealers will update the instrument panel software for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
For more information:
NHTSA CAMPAIGN ID Number: 25V595000
Potential Number of Units Affected: 591377
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