Toyota RAV4

"Toyota Entune is terrible and Scout Navigation System is worse. I've had to use a Garmin placed over top of the navigation device due to the unreliability of the system. The Entune system is unreliable and software updates don't help. The not in USA. Toyota will accept Android play in some 2020 models. I like the vehicle but am terrible disappointed with the whole system and am considering an aftermarket unit.Entune will only operate with Apple Play but not with Android. Updates are being done overseas but not in the USA."

"Infotainment module would not connect to phone so entire module needed to be replaced. Covered by warranty."

"It sometimes gets addresses wrong."

"The button on the dash nav. often has to be pushed several times to return to nav. map, just annoying and time does not display. None of this is big deal, just annoying. With COVID-19 I've not gone to a dealer."

"Navigation system is awful. Information is not current and has gotten me lost or sent me on a circular route numerous times. Total waste of money. Shouldn't have gotten it."

"WE were not given complete instructions on how to operate the system. It took 3 visits before they were able to make it work. The GPS system has to have my cell phone hocked up to it. It is a real PIA to use."

"The GPS requires the phone to be connected to the USB port. Otherwise it navigates with text and voice only, no map. Not convenient. And if you want to look at the map while driving, such as see what a road name is with a missing sign, you have to connect the phone. Then you use the Entune map which is not even remotely close to Google Maps, Mapquest, etc. Like a program from some dark age decades ago. Very poor quality. . Connecting and disconnecting is very clunky in my opinion for a Toyota which I consider a fine vehicle. Remote connect to a smartphone was free but they say only for 3 months, now a monthly service charge. No update available for connecting to an Android phone, and presumably there is nothing in the works. Apple phones we hear connect with no problem. But I don't use Apple phones so this has no value to me. Now I pretty much ignore the GPS and just use my phone. It's not worth the effort to try and use the GPS. Entering an address takes a lot of patience, slow response time so by the time you start entering it, you cause an error. Then the time delay for it to restart and be ready for the address to be entered, maddening. Maybe this is 3rd party software but it's installed in a Toyota. My last Camry was a 2005 and I had 340,000 miles on it. I had good reason to buy another Toyota but didn't want to spend $50,000 plus, and have to pay a subscription so I could use my phone with it. Basically just dissapointed with Toyota on this one. Don't know if I'll go back when I decide to buy a vehicle again. If it wasn't for this, I'd say it's a very good vehicle that runs, and rides decent and gets good mileage."

"1. It prefers to pair with my husband's phone, or just doesn't pair sometimes without physically pressing buttons. 2. It does not have Android though it has Apple which is very inconvenient in this day of technology."

"We can receive/make calls, but the caller/recipient can't hear us."

"Maybe this problem of Bluetooth disconnecting is due to Toyota's refusal to provide timely normal over air updates and even time consuming dealership long waits. But the Bluetooth is constantly disconnecting. So I have to re-enter my cellphone data!!"

"There is NO clear, concise explanation of how to pair Bluetooth phone items with this system, or what that pairing will accomplish for the driver. The owner's manual is over 700 pages long and would take years to read and completely understand. I finally figured it out via trial and error."

"We have to keep entering saved phone numbers"

"Again, there is lack of clear, concise explanations on very simple items such as how to select and save preferred radio stations. Trial and error over a period of 2 months worked much better than trying to read the owner's manual."

"Whenever I do a software update, it causes issues with the volume of the infotainment system, it loses the volume to the point it is barely audible."

"My new system needed an update, but Toyota refused the normal over air sent update to software."Make a reservation at a Dealership." I did, in home town Burlingame. On time for scheduled appointment, I was told "The appointment is only the exact time to drop off your new Toyota for a regular software update, Not the starting of work on your car, just storage until we get to your car.". This was before CoVid Crisis, so I left and drove miles to Palo Alto Toyota regular free maintenance. They did all the scheduled regular maintenance, EXCEPT for the software update!"Our technis too busy, reschedule another appointment." It has been months since those 2 dealership visits, and my software is still Not Updated!!"

"Entune Software Update application will not download"

"Was unable to complete software "update" Had to leave car with dealer overnight to "fix""

"Dealer unable to program auto seat adjust. Vehicle at dealer for 21 days."

"I'm told there will not be a software update for use with an Android phone for the 2019 model year RAV4. Although it was mentioned in the dealership, it sounds like this will not happen. Very dissapointed."

"Same issue, software updates disable the volume."

"This also relates to the GPS system, Very difficult to use. Doesn't want to work when you are driving."

"shifting not smooth when going from a slow speed to a higher speed"

"From a slow speed to a fast speed, like getting on a highway the car would slam into gear"

"The shifting would be jumpy and would make a distinct mooing sound."

"When coming to a rolling stop and then resume acceleration the vehicle studders and shifts roughly"

"The transmission would down shift very hard after making a turn and pressing the gas peddle to accelerate. The dealer did a software update to correct the problem. It seems to have worked so far."

"Transmission engages at a jerk when coming out of a rolling stop or at a quick start up from stop"

"Dealer says its "normal" Nothing they can do"

"Very rough 2-1 shift. Rough shifting all gears, reprogram computer, made problem better. Gas mileage was marginally improved after reporgram"

"When you slow down and then step on the gas nothing happens for a second or two. The trans will hunt for a gear to select and then find it and you take off with a jerk when this happens. Also when you step on the gas a little too much it down shifts and the engine makes too much noise. This is a new transmission for the RAV4, it is a 9 speed trans and I think it has some problems that Toyota needs to find a fix for it."

"When slowing to approximately 10 mph or less the vehicle is very slow to down shift so the vehicle lurches and hesitates before being able to accelerate. This happens most often on making turns and when driving in heavy traffic."

"At low speed, almost stopped it has trouble deciding on what gear to go into, 1st or 2nd and clunks into one or the other with a rough shift."

"The 8-speed transmission shifts up very abruptly at lower speeds. and shifts down very abruptly. The jerking of the vehicle due to rough shifting is so bad that driving in traffic causes nausea. It is undrivable, we are returning it to the dealer."

"Taking off from a stop the car will shift many times. A lot of noise."

"Transmission randomly slips at times especially when cold. Constantly shifting and never in the right gear"

"Transmission had very abrupt up and down shifts, down shifts were dangerous when slowing down to make a turn. It was like this from brand new, Toyota had no TSB's on this problem, I had to research this myself. Found a lot of transmission reports from owners from USA, finally came across a US version of TSB and took all articles to my dealership, since they were denying and problems. I finally convinced them a low a behold they found the Canadian version of TSB and had to flash and reprogram computer. Works much better now."

"Replaced under warranty/service order"

"Transmission reacted unusually. While moving slowly, like 10 mph, accelerating the car would cause hesitation then jerk forward suddenly. Researched. Discovered a software fix for problem. Went to Dealer to have problem fixed. Dealer refused to upgrade software and tried to blame me for not knowing how to drive. After arguing for a half-hour, the Dealer upgraded software and problem was resolved."

"there is a definite hesitation when turning into traffic. iris very problematic."

"Transmission was groaning when you shifted up or down from a speed of 20 miles a hour. Toyota replace a transfer clutch mechanism. This was also from a technical service bulletin."

"The breaks frequently squeak. I reported this problem to the Toyota establishment where I bought it and where I have been getting service. They said it was typically caused by driving on dusty roads. However, it happens even when NOT driving on dusty roads."

"The vehicle makes moaning sound when braking. Not the brake pads"

"On going problem with rattle in shifter mechanism. Fixed twice, less rattle, but still there."

"Driver's seat back when raising the seat back or lowering it creaks and pops horribly under load. It is worse the hotter the interior gets."

"intermitten noise from car that service did not correct - sold car"

"License plate from dealer was rattling. Removes and all good now."

"sounds like the molding, could be something under the car. it shouldn't squeak or rattle, it's a brand new car."

"When it's really windy outside the inside of the vehicle is very noisy with the wind sounf"

"wind noise from rear doors at high speed. Dealer ship said there was no solution all Rav4s are the same."

"It's not just wind noise. The engine is very loud, have to keep turning up radio because car is so loud"

"It started not long after I got it. It is all the time. When I use the phone people here it and I have to have radio louder. I told the dealer. Still the same"

"Road noise and engine noise are higher"