Toyota Sienna

"Software issue. Radio and navigation would freeze, then eventually reboot. Unsafe when it happened while navigating in an unfamiliar area"

"The screen on the radio will occasionally lock up and stop displaying updates (e.g., track changes on SiriusXM Radio). After about two minutes in this state, the head unit will reboot itself. This usually happens every week. It has not affected drivability, but it's an annoyance that no OTA software update has ever fixed."

"Display freezes and reboots sometime later. GPS not capable of updating so maps are old."

"Vehicle entertainment system has integrated GPS. The system routinely freezes and then appears to reboot. When this happens, Radio station has to be reset, Phone calls will be dropped and any destination being mapped by GPS will have to be entered again."

"Volume went up on the radio and we had no control for adjusting controls or shutting the system off."

"Screen display goes dark, radio controls did not function, problem very intermittent, touching screen and everything works fine. Had problem in to dealer and it is difficult to recreate problem. Problem occurred three times in 3 years."

"Infotainment system will freeze and reboot on it own in an apparent random manner. When this happens the audio and any GPS navigation is lost and does not return when the infotainment system finishes its reboot."

"Entire electronic screen appeared to short out. Software patch fixed it"

"The engine system would intermittently lock up and reboot. Took it in 3 times. A software update seems to have fixed it. Sound quality from the handsfree phone interface is terrible"

"After driving for 30 minutes or more while using the factory GPS the screen would freeze. After a brief self restart the screen would continue to malfunction"

"Shortly after starting the car (usually after it sat overnight), the entire screen would go blank, shut down, and reboot. The dealership concluded that it was a communication issue with the iPhone we had it paired with. They updated the system and it hasn't happened since then"

"Display is suppose to show miles per gallon as I drive. It goes from 9 to 99 m.p.g. in seconds. Screen goes blank for weeks and then reappears"

"The center console information center reboots. Loose bluetooth, radio and GPS connections. It happens often enought that we forgo using any of the features."

"When driving, and using the navigation system, occasionally the screen goes blank and does not respond to attempts to use it. Then for no apparent reason, it seems to reboot and operates just fine. This occurs intermittently and usually during long trips. We can go months with the system operating perfectly, then while on a road trip, the problem will sometimes occur. It's annoying, but always reboots and functions okay, so it's not worth the expense of trying to get it fixed."

"Screen went blank - unable to see back-up camera view, change channels/sources on the radio, etc"

"Sometimes while driving the Entune touch screen system will go black and have to reboot. This issue doesn't happen often but when it does it is very inconvenient and annoying because it interrupts the music or anything else it is being used for and requires input from the driver to get back to music and/or whatever you were doing. It seems to happen randomly for no reason."

"First, it is not user friendly -very difficult to use and if the owner does not have a smart phone it is useless. Audio inputs do not always connect. Preset stations disappear. Generally it is unreliable and very difficult to use. Perhaps if I was 50 years younger it would be a different story"

"Having problems interfacing iPhone with GPS on to speak through the radio speakers. sometimes does and sometimes doesn't. No instructions how to do this. Prompts are confusing for us old folks."

"I had to replace the entire unit. I cost close to $1000.00 at the dealer. I do not believe the navigation was updated in the device. I was told the software was updated. it was not."

"System Stops working from time to time when I am driving. Toyota asks $50 to diagnose the problem"

"Screen freeze, GPS freeze. After a few minutes, total system would reboot. The entire entune, screen, navigation system was replaced and there has not been an issue since"

"Reboots when driving, just when you need it most"

"Please see my previous comment"

"Would not let me complete the destination on several locations at various times"

"Was not working consistently, required a software update"

"Not user friendly. Requires individual manual input. Would prefer a way to transfer data from other devices. Once a destination is set, guidance is acceptable"

"It rebooted itself during usages while driving, entered information was lost, caused big confusions. Also the GIS database needs improvement. I could not enter my own home address and expect it to guide me home. I always had to use substitute of near by landmarks"

"confusing"

"It will not recognize my voice commands. The route selection is horrible. It frequently takes me down side streets, across load restricted bridges, and leads me to intersections that aren't controlled by signals and requiring me to make a left turn on to a highspeed highway that has no acceleration lane."

"Freezes and reboots eventually. Not conducive to being useful for directions. Map will not update."

"see my previous comments about the display screen."

"The maps in the GPS can not be updated by the owner. The car manufacturer requires you to purchase a new memory card every year for new map data and the memory cards cost upwards of $150. The GPS directions are often complicated and inaccurate."

"Navigation way off. I would be in the Pacific Ocean when I live 30 miles from the beach."

"This was explained in the previous GPS problem"

"I have read that the gps antenna needs to be replaced, but Toyota replaced every small thing else until our warranty ran out and then would not repair it correctly under warranty."

"The main problem is the inability to update the navigation and maps without purchasing a new memory card every year. Most navigation and maps can be updated online but with Toyota you have to spend $150 every year for updates."

"The in-dash navigation is completely out of date, missing roads, incorrect speed limits, and there is no reasonable way to get a simple map update. I think you can pay the dealer $250 to put in a CD and update it, but I'm not sure they even support this anymore and it will be out of date at the time it is installed. Very disappointing for a car that is only a few years old."

"It is difficult to switch between phones connected via bluetooth. The current phone connected via Bluetooth will reconnect. If you want a different phone connected, itdoes not always connect the new phone."

"Poor interface resulting in callers not hearing very well at all, with much static and many times inability to understand the conversation. Been back to Toyota several times, with no improvement. Been told it is an inherent problem on the minivans"

"Sometimes it doesn't pair easily...or at all"

"With Android and iOS phones, both struggle to connect via bluetooth."

"Access to music on my phone is not working properly when connect via USB. Via Bluetooth, I don't have access to my full music library."

"The satellite radio has very poor reception and blanks out very often everyday. Toyota is unable to resolve this issue without keeping the car for several days for more extensive testing"

"The radio will randomly power off"

"The radio was showing accessory off and on intermittently for no apparent reason"

"System would not read DVD's or Blu-Ray discs. Had to take it dealer and they got it working again"

"We purchased our vehicle with the ceiling mounted DVD player. The player itself works well, however the latch that hold the screen up in the stowed position has never worked properly and every time the car hit and small bump the screen opens and blocks the rear-view mirror. The dealer told us there is no repair possible to the screen latch."

"Aside from the navigation software I discovered that our vehicle had entertainment software. I was able to download and install the newest entertainment software. I then discovered that after owning the vehicle for four years and having all the vehicle service done at the dealership no dealership had ever updated the software."

"The backlit controls in the steering column will occasionally flicker. This started not long after we bought the vehicle and occurs frequently at night. I understand there is a TSB concerning the problem, but because the fix requires disassembling the steering column our local dealer has resisted performing the repair. Because it's only an annoyance and not a performance issue we chose not to push the issue."

"The voice recognition capability is absolutely hopeless. I have trained the system with my voice numerous times, to no avail."

"Voice recognition is poor at best frustrating and distracting the driver. Most options can't be used in motion making the system useless. Toyota states it is for safety, but I believe it make sit less safe; a passenger cant use the system easy"

"Unbelievably bad voice recognition. Asking to navigate to addresses in Portland, Oregon (where I live) routinely return results in Missouri or Florida. The voice recognition is essentially worthless -- dealership has had no clue when I seek help"

"I think the door seals are ineffective and dealer is unable to solve the problem. Good thing I am slightly hard of hearing??"

"I saw that this car needed its moon roof seal replaced before I bought it"

"Wind noise became noticeable after the first 8000 to 10000 miles. It is somewhat louder than expected given the overall quality of the car."

"squeaks and rattles intermittently"

"A rattle formed in the left rear door."

"dash squeaks"

"Whenever I open or close any window on the passenger side of the vehicle they screech. Up or down. I bought this 2015 Sienna brand new and have had this problem from day one. I have repeatedly asked them to fix it & it has yet to be done. I have been given a variety of excuses of why they have not fully completed the problem."

"Driver side window rattles.. Took to dealer for repairs. The rattle continues"

"A squeak/rattle in the back left when I go over an abrupt bump. I've looked a little and can't locate what is loose."

"middle seats very noisy. Tracks and related hardware had to be replaced"

"Continuous rattles from the rear side doors and rear seats area"

"Rattle in the middle row seat"

"Rear seats chatter"

"Rattle in driver's side window/door prompted a dealer visit. Repair was not successful, so will return for another repair request before warranty expires in August"

"Dealer addressed problems"

"The passenger seat belts rattle on side of car. They need a holder like the highlander has. Door has a rattle in it. Headrest rattles"

"Power sliding doors chattered in their tracks. The dealership fixed the problem but it took a number of tries to narrow down what was happening. Also center row seats sqeaked on their tracks. This was more easily remedied but it requires repeated attention to keep the noises at bay"

"Sliding door internal rattle"

"automatic doors don't work properly"

"The driver side rear door has this rattling sound when driving around 60 mph or above. The dealer doesn't seem to get it, have to take it again and show it to them. The body integrity seems to be an issue. Also there are lots of squeaks and noises from the seats etc inside"

"Just a noisy vehicle, way noisier than my 2005 Sienna. Especially apparent when riding in the second row. I have never ridden in the third row"

"Annoyingly loud rattle from rear captains chairs. Started with one, now both have problem, dealership has not been able to resolve"

"When the car hits a ridge in the black top it sounds like a box full of meta or marbles. I have taken the car back twice and they still can find the noise. I will be going back again. They have adjusted the second row seat and it isn' where the pr"

"Rear headrests rattle"

"Both second row doors. One Squeaks, the other rattles. Worse during cold weather"

"There is a tinny sound that seems to be coming from the driver side pillar. it almost sounds like there are parts of the vehicle that are rattling loose, I've had it inspected and the dealer wasn't able to identify the problem."

"There is a persistent rattle in the drivers door having to do with the electric window. If I open the window just slightly the rattle stops. Dealer said they couldn't find it!"

"Driver's side windshield occasionally rattles and will stop if the window is opened and then closed."

"annoying rattle. traced it to the cable holding the glove box from falling out. Put a paper napkin next to it to keep it from rattling."

"body squeaks when driving over uneven surface at slow speeds"

"Occasionally, there is a rattle located near the right rear window. The window works fine. The rattle is not constant or loud."

"It jiggles along and the rear power doors are noisy when opening or closing. Wind noise is distracting at times."

"There are occasional rattles that appear to be associated with windows, primarily the sliding doors."

"Middle seat squeaking drives me nuts. But it doesn’t do it all the time."

"Feels like the whole car rattles at this point"

"Poor sound insulation creating a noisier ride than previous Sienna models"

"Steering wheel causes a squeak in certain positions and can be repeated on demand."

"Always sounds as if a window is slightly open. Road nose is excessive in my opinion"

"Wind noise and road noise, although latter may be due to tires, which are original. Firestone"

"Driver's side mirror whistling"

"It is just louder than I expected. We had a 2005 Sienna XLE, and I thought the 2015 would be more quite. Have to turn up the radio to hear it once you get going"

"Bothersome at all times. On all road surfaces and all speeds"

"overall, the van is noisy and road noise often almost makes the radio almost unhearable. Since it has lots of window and doors, there are plenty noise sources."

"The road and wind noise is loud. The van is an SE model and has worn out the tires quickly, even when new. I recently learned both of these issues could be from worn springs/struts. Some earlier models had a recall on spring/struts and I wonder if ours were bad from the factory. So this is something to watch out for when buying a Sienna. The engine and transmission have been reliable."

"windows and road noise"

"Poorer road noise than previous Sienna models"

"right sliding door catches and pops when opening. Dealer cannot find problem after repeated service calls. Had recall on door, now it makes more noises."

"Side sliding doors would not unlock"

"Recall in spring 2017 because sliding doors could open while driving. Only temporary depowering: of doors. Took Toyota months to develop a permanent fix. Prevented the export of the van to Canada during 2017 to be used by a family members. Permanent fix in February 2018"

"Toyota issued a recall for the sliding doors"

"power sliding door on drivers side opened by itself. RECALL issued but fix has not been scheduled. Been about a year waiting."

"Apparently sliding doors could open while driving. They were fixed under a Toyota recall. We never experienced the doors opening when driving."

"Recall item : Power door system could open while moving. Temp fix was to disable the power doors. It was eventually fixed for free."

"Door didn't always latch closed automatically. Had to be forced to close so that vehicle could be driven"

"Does not close some of time. Have to force it closed. Toyota will repair under 36000 mile warrenty"

"Sliding door would not close all the way by itself. Needed manual push to get it to close and latch"

"There is a catch that holds the sliding doors back after you have opened it. It releases when you close the door. Catch wasn't catching and if you were in the process of getting in or out you got chopped/hit with the door"

"Van was recalled in Aug 16 for door possibly opening when not expected but it took 6 months for Toyota to let us know.This could have been a problem at any time.Not at all happy since there is no solution YET!"

"Recall for unexpected opening. Interim only to-date"

"Received a recall in Jan 2017 that the passenger sliding doors could open unexpectedly while driving. They told me to disconnect the automatic closing feature. Today is May 5 and I am still waiting for a fix"

"Sliding doors operate and vibrate badly. Doors don't track well and that causes wind. Pose and water leakage"

"Doors appear to struggle to have enough power to close under power. Driver side door now gets about 3/4 closed and then stops and reverses. No impediments in track or jams can be detected. Door then has to be forced closed or assisted while it moves. Understand there is a recall if the door would remain latched if it closed in this manner. Very disconcerting for such a new vehicle"

"Door edge trim came off"

"There was a recall on the auto-sliding doors. There is not a fix currently, so we had to disable the electronics"

"Repair under recall"

"Power sliding doors would stop part way and reverse"

"SLiding door was recalled to replace a component in the locking mechanism"

"The sliding doors had a recall. The problem was fixed at Toyota but once it was repaired, the doors started giving problems. The sliding doors at many times would refuse to open. This is dangerous as no one can get out of the van in that area. We had to be playing around and see how to open the doors. We had to take the van again to the Toyota to repair the doors. In addition, the door to the gasoline chamber also broke. You have to manually push the gasoline door a few times whenever gasoline is put. If this isn't done, the sliding door won't open. Toyota said this is not covered in the warranty. This is a use and wear issue. Also the van has an awful blind spot issue while driving. Extremely dangerous."

"Wire snapped."

"The doors are under a recall situation and don't open and close fully as they should. They also damaged the fuel filler door."

"Doors sometimes will not electronically open and close. need to hit the reset button on the lock feature."

"Drivers side sliding door would not close. I turn the switch off and close it by hand. The door will start to close and then reopen. If I push it a little sometimes it will completely close automatically."

"We had difficulty getting automated doors to close. Required multiple attempts and on few occasions the door would open while driving. It was fixed by cleaning dirt/lubricant residue from the lock mechanism - spraying parts cleaner, following by fresh lubricant."

"Automatic open/close malfunctioned. hesitated on opening and would not close. Must use manual to open and close."

"The sliding door mechanisms were replaced due to a recall to correct a problem that might have allowed the doors to open unexpectantly."

"sliding doors intermittently do not close without assistance. the vehicle has been to a dealership once now and the problem still persist."

"The hinge on the cover of the gas cap broke, requiring replacement. The replacement required replacement of the entire cover (and re-painting it to match our car) at a cost of over $250."

"The front bumper has separated from upper body components and the side-views mirrors shake when crossing line dividers. These were replaced under warranty"

"Mirror became loose"

"rear seat belt retractor tightened on passenger while car was moving, forcing passenger to open belt, let it retract, then put it on again."

"The third row seats are powered, and are supposed to retract to the floor and return without hesitation. In the first week I had trouble getting the seats to retract: they kept sticking half way down. Taking to a dealership in Tucson AZ, they could n"

"Seat removal and reinsertion is tedius and cumbersome. The plastic trim molding CONSTANTLY comes unconnected from it's track. When the vehicle sits in the sun the plastic becomes VERY malleable."

"The drain holes on the sunroof became clogged causing water to leak into the driver side seatbelt housing and through the wall of the vehicle. We had our vehicle regularly serviced through the Toyota dealer and they do not check drain holes as part of regular services and seemed very surprised that they were clogged."

"Power rear hatch did not work"

"Power tailgate occasionally reverses itself when closing. There is nothing obstructing the tailgate. Tailgate can still be closed manually."

"Rear hatch leaks which required body technician to use his skills to improve the seals."

"pushed the button to open it one hot day. The spoiler hit the trunk and got stuck. After that door won't open more then about 1-2 feet because the spoiler is falling off the car. Only way to fix it was removing spoiler as Toyota said it wasn't covered by warranty because we must have had ice or something stuck in it. Even though it was June. Terrible Toyota service."

"Rear door is about 1/2 an inch offset and will not electronically close now, you need to manually do it. Dealer said a hinge is bent."