The Volkswagen Jetta appeals to the buyer who wants plenty of space, solid feel and a European driving experience. The broad line spans a frugal hybrid and diesel versions and tops out with a sporty, upscale GLI. While the current-generation Jetta started out as a coarse and decontented car, continual updates have significantly improved how the Jetta drives and how it scores in our testing.
    Alerts
    There are 5 recalls on this vehicle. Learn More.

    Reliability

    We expect the 2022 Jetta will have about average reliability when compared to the average new car. This prediction is based on data from 2019 and 2020 models. Select the used car model year to see reported issues with those similar past models.

    Overall Reliability
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot
    The 2016 Volkswagen Jetta has been recalled 5 times by NHTSA. View Recalls
    Research Years * Redesign year
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    POTENTIAL TROUBLE SPOTS
    Engine Major
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    Engine Minor
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    Engine Cooling
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    Transmission Major
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    Transmission Minor
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    Drive System
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    Fuel System
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    Electric System
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    Climate System
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    Suspension
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    Brakes
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    Exhaust
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    Paint/Trim
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    Body Integrity
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    Body Hardware
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    Power Equipment
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    In-car Electronics
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    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

    Learn more about car Reliability.

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2016 Volkswagen Jetta owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

    What Owners Say

    Android Auto

    "Android Auto routinely causes system crashes, fails to pair, causes screen graphical degradation, conflicts between Car interface and Android Auto interface, audio ceases and cannot be resumed, and the system will at least two times a week attempt to connect via MirrorLink instead of Android Auto. Android Auto is NOT a safe piece of software to use while driving. It emphasizes animation and appearance over ease-of-use and response time. It displays both too much and too little information in menus."

    Jake S., WA (2016 Volkswagen Jetta Sport 1.8-L 4 Cyl turbo)
    Display screen difficult to see

    "in bright sunlight screen almost wiped out"

    Anonymous, NY (2016 Volkswagen Jetta Sport 1.8-L 4 Cyl turbo)
    Display screen goes blank

    "This happens most often when Apple CarPlay or Android Auto is functioning. The head unit will freeze, go blank, and the startup VW logo appears. It generally boots back up again in several seconds, but for an entirely touch-based system this is incredibly unsafe for a driver to have to use to get things back the way they were when driving."

    Jake S., WA (2016 Volkswagen Jetta Sport 1.8-L 4 Cyl turbo)

    "The entertainment system just quits and reboots at random times."

    Anonymous, (2016 Volkswagen Jetta)
    In-dash navigation system (GPS)

    "Dated maps, current and only update of maps is dated June 2015"

    Michael M., IN (2016 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

    "In-dash Navigation system is difficult to set up, let alone use, and requires a bit of a "technology driven mind-set, which as an older American I do not have the mental desire to mess w/ frequently. Therefore I seldom use it and rely on a "simple" Garmin GPS. VW needs to adhere to the "KISS principle" when it comes to auxiliary items in VW's, in consideration of non-techy" driven individuals/owners. We have a 2006 Jetta Diesel that is 2nd to none for dependable service and simplicity, and 60 mpg."

    Anonymous, VA (2016 Volkswagen Jetta Hybrid 1.4-L 4 Cyl hybrid)
    Phone pairing (e.g., Bluetooth)

    "It doesn't always pair"

    Anonymous, TX (2016 Volkswagen Jetta S 1.4-L 4 Cyl turbo)
    Radio

    "Certain buttons and functions on the touchscreen radio do not always perform their intended function. For example, one of the presets on the radio sometimes will go to a different channel than the one that is preset."

    Adam P., IN (2016 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

    "Sirius XM freezes up and goes blank"

    K S., FL (2016 Volkswagen Jetta 1.4-L 4 Cyl turbo)
    Speakers

    "Rear right speaker doesn't work"

    Anonymous, TX (2016 Volkswagen Jetta S 1.4-L 4 Cyl turbo)

    Body Integrity

    Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

    What Owners Say

    Seals and/or weather-stripping

    "Since new, the windows have squeaked when rubbing against the top door gaskets."

    Manuel P., TX (2016 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)

    "Noise"

    Anonymous, MD (2016 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)
    Squeaks or rattles

    "Since brand new, the windows have always squeaked when nearing the top of its travel. I suspect it is due to the top horizontal window gaskets that are are too stiff"

    Manuel P., TX (2016 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)

    "annoying noise coming from left side of dashboard, intermittent and quite loud"

    Anonymous, AB (2016 Volkswagen Jetta S 1.4-L 4 Cyl turbo)

    "The interior of the car has developed rattles inside of the car both near the driver and passenger doors. The driver setback has developed creaks"

    Grant H., MD (2016 Volkswagen Jetta S 1.4-L 4 Cyl turbo)

    "The car feels solid, but lots of cheap plastic all-around the dash and doors rattles often, even if the car is new (3800km). Some roads are bad around here, but still surprising with a car this new. My 2014 Jetta had very little squeaks or rattles"

    Serge B., NB (2016 Volkswagen Jetta S 1.4-L 4 Cyl turbo)

    "Driver and passenger side windows squeak when putting up. Driver side Door squeaks when putting up"

    Anonymous, NS (2016 Volkswagen Jetta 1.8-L 4 Cyl turbo)
    Wind noise

    "Noise6"

    Anonymous, MD (2016 Volkswagen Jetta Sport 1.8-L 4 Cyl turbo)

    Body Hardware

    Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

    What Owners Say

    Doors or sliding doors

    "Strap that stops length of 'throw' became loosened"

    Joshua A., IN (2016 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)
    Sunroof

    "Sunroof would not close completely. Dealership repaired at no cost."

    Anonymous, (2016 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)
    Windows

    "The passenger rear window came off the rails and wouldn't motor up and down. A plastic clip came off and was put back on by dealership at no cost. No problem since."

    Anonymous, GA (2016 Volkswagen Jetta S 1.4-L 4 Cyl turbo)

    "Either the Regulator or Motor started to make noise - signalling a potential failure"

    Anonymous, AZ (2016 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

    Electric System

    Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

    What Owners Say

    Exterior lights (other than headlights)

    "Brake light lamp"

    Anonymous, NY (2016 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)
    Gauges

    "Digital screen went black"

    Anonymous, NS (2016 Volkswagen Jetta 1.8-L 4 Cyl turbo)
    Heated or cooled seats

    "The heated seats failed about 400 miles within the 36,000 mile warranty, so I chose to take my 190,000 mile van on a roadtrip the next day to avoid going over the 36,000 miles. Warranty completely replaced it but it was a big inconvenience."

    Anonymous, MN (2016 Volkswagen Jetta SEL 1.4-L 4 Cyl turbo)

    Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Alignment

    "During previous oil service, the dealer reported need for realignment. They wanted too much and Service Manager had already permanently damaged trust relationship. Took it to a nearby Firestone shop and paid for a lifetime alignment service at a reasonable price. Did the same with the battery (replaced it myself), and will do the same with the tires. I believe the alignment problem goes back to mediocre alignment work by body shop, after I was rear-ended."

    Anonymous, TX (2016 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)
    Shocks or struts

    "They broke and went flying out of the car"

    Anonymous, (2016 Volkswagen Jetta S 1.8-L 4 Cyl turbo)

    Climate System

    Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

    What Owners Say

    A/C compressor

    "it stopped working at 40k miles and is t covered. y warranty. It cost $1750 to repair.the car also has bad air temp sensos a d whenthe a/cco.pressor blew, it blew other fuses also"

    Anonymous, IN (2016 Volkswagen Jetta SEL 2.0-L 4 Cyl turbo)
    Refrigerant leaks

    "has never cooled adequately. When brought in, they said that it was low on refrigerant (after 1 year). They filled it, still was not cool enough. They said that it was the best that the car can do. Since then, it has degraded again"

    Alan J., AZ (2016 Volkswagen Jetta S 1.4-L 4 Cyl turbo)

    Fuel System

    Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

    What Owners Say

    Sensors (includes O2 or oxygen sensor)

    "It started throwing a code for the upstream O2 sensor heating circuit and idling a little rough at the end of a long (~200 mi) trip. After clearing the code the car started fine the next day but started running a little rough after it warmed up/got into closed loop. The next time I started the car it threw several codes for the upstream O2 sensor. Replacing the sensor remedied the issue. It hasn't had any issues since."

    Anonymous, IL (2016 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

    What Owners Say

    Turbo or supercharger

    "The turbo blades broke under normal driving conditions. The dealer replaced the part."

    Anonymous, (2016 Volkswagen Jetta S 1.4-L 4 Cyl turbo)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

    What Owners Say

    Engine computer

    "It was actually an intermittent failure of a sensor that monitors cam position, but the master computer put the car in limp-home mode, which changes throttle and shifting behavior, making it a broader category. In truth, using the tiptronic-type manual shifting overcame most of the drivability issues so I got where I needed to go, and while waiting for the part over a weekend, the issue did not repeat, so it might have been something I could have ignored until it did repeat. Since the car had over 110k miles on it at the time, I didn't think it was unreasonable to have this type of sensor fail, so I wouldn't ding VW on reliability for this, especially since limp home mode was quite manageable."

    David H., NY (2016 Volkswagen Jetta S 1.4-L 4 Cyl turbo)

    Transmission Minor

    Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

    What Owners Say

    Slipping transmission

    "The transmission slips in 1st gear causing the vehicle to jerk when accelerating from the stopped position. The electric engine has completely stopped working causing the vehicle to fully function on the gas engine alone."

    Anonymous, (2016 Volkswagen Jetta Hybrid Unsure)

    Engine Cooling

    Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

    What Owners Say

    Cooling fan

    "I was unaware that many VW models come with a radiator motorized damper that closes when cold and opens when it begins to warm up. I was rear-ended and pushed into another car, which most likely slightly damaged the damper. Body shop did not replace this part and it failed recently. The bandits at the VW dealership want almost $1000 to replace the part and I need to get it replaced to pass safety inspection. Service Manager was of no use and she permanently harmed the dealership's reputation. I'm looking into alternate repair shops that are more reasonable. I like the turbo power of the Jetta, but I hate the radiator damper problem."

    Anonymous, TX (2016 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

    What Owners Say

    Electrical failure

    "over the course of 2 years, this car has been in the shop 5 times because of different engine warning light alarms...MUTLIPLE different alarms and electrical issues."

    Ernest O., TX (2016 Volkswagen Jetta Hybrid 1.4-L 4 Cyl hybrid)

    Paint/Trim

    Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

    What Owners Say

    Loose interior trim or moldings

    "Loose drivers side visor"

    Norm G., TX (2016 Volkswagen Jetta SEL 1.8-L 4 Cyl turbo)

    Brakes

    Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, leaks.

    Power Equipment

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

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    This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
    Recalls
    PROVIDED BY
    FUEL SYSTEM, GASOLINE
    Oct 21, 2020
    A fuel leak increases the risk of a fire.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
    What should you do:
    Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V648000
    Potential Number of Units Affected: 218192
    SERVICE BRAKES, HYDRAULIC
    Sep 23, 2020
    If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
    Summary:
    Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
    What should you do:
    Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20E064000
    Potential Number of Units Affected: 38
    ELECTRICAL SYSTEM, STEERING
    Aug 22, 2019
    Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
    What should you do:
    Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V615000
    Potential Number of Units Affected: 679027
    FUEL SYSTEM, GASOLINE
    Jun 06, 2016
    A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5, 2015, to November 11, 2015. In the affected vehicles, the fuel rail may detach from the cylinder head and result in a fuel leak.
    What should you do:
    Volkswagen will notify owners, and dealers will replace the cylinder heads, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 15F7.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V403000
    Potential Number of Units Affected: 55
    ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
    Oct 26, 2015
    If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
    What should you do:
    Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 15V705000
    Potential Number of Units Affected: 91867
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