The 2020 Passat looks a lot like the model it’s replacing, but a minor update helps the midsized sedan keep pace with the competition in terms of advanced safety features and infotainment. Although it may appeal to buyers who want a traditional-looking sedan with lots of interior space, the Passat is showing its age against newer competitors—which is apparent once you drive it. The Passat certainly has its positives.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Predicted Overall Owner Satisfaction

Predicted Owner Satisfaction with:

Comfort

Includes seats, climate control, noise, and ride

Value

Did you get what you wanted relative to the price you paid?

Would you buy this car again?

2021 vehicles
Audi A6
Audi A7
BMW 5 Series
Chevrolet Malibu
Genesis G80
Honda Accord
Hyundai Sonata
Kia K5
Lexus ES
Maserati Ghibli
Mazda 6
Mercedes-Benz E-Class
Nissan Altima
Porsche Taycan
Subaru Legacy
Toyota Camry
Volkswagen Passat
Volvo S90
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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