2016 Volkswagen Tiguan Reviews, Ratings, Prices - Consumer Reports
The Tiguan is a sophisticated, fun-to-drive small SUV that has a nicely finished and relatively roomy interior. This Volkswagen comes with a bit of a sticker shock for a non-luxury nameplate, but it outscores several fancy-branded models that are more expensive.
Alerts
There are 2 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
NA
2011
NA
2012
NA
2013
NA
2014
NA
2015
NA
2016
2017
2018
2019
2020
2021
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
NA
2011
NA
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard. FCW, AEB, BSW, and RCTW standard from 2020.
Road Test

The Tiguan is a sophisticated, fun-to-drive small SUV that has a nicely finished and relatively roomy interior. This Volkswagen comes with a bit of a sticker shock for a non-luxury nameplate, but it outscores several fancy-branded models that are more expensive.

Seating
2 front, 3 rear
Drive Wheels
AWD, Front
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 2-liter 4 turbo (200 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Volkswagen Tiguan owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Android Auto

"Android auto is erratic. I sometimes need to connect/disconnect the phone 10 times or more before the software loads properly on screen. While driving and with Google maps or Waze running the screen will sometimes freeze up, blank out completely, start flashing (strobe-like) and sometimes the infotainment system will completely reboot itself for no reason. I have tried several USB cables (some specifically designed for data transport and not just charging the phone) with no effect. The screen freezing/acting up issues went away once I upgraded my phone from an LG G5 to an LG G6 model. However the USB connection issue persists and seems to be getting worse. When the phone is first connected the MirrorLink application tries to load and then fails. If I leave the phone connected, eventually Android auto may try to load, fail and repeat the process on its own. Sometimes MirrorLink tries to load again several times. Eventually I have to disconnect and reconnect repeatedly before the phone is recognized and Android auto loads properly. I tried two different LG G5 phones and had the exact same issues before upgrading to the G6 but it has been a frustrating experience. When the infotainment system works, it's great but this has been a major issue with this vehicle."

Anonymous, ON (2016 Volkswagen Tiguan 2.0-L 4 Cyl turbo)
Apple CarPlay

"Worked well for about 18 months, then I noticed the connection cord was heating up, and it began working intermittently. A new APPLE Branded cord did not help or fix the situation. Apple car play no longer engages/turns on. I cannot find a blown fuse, so I use the native VW bluetooth now."

Beth S., FL (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)
CD player

"When the defroster is set to high the CD player will overheat and stop working after about 45 - 60 minutes. it displays the following message when it fails CD drive temperature out of acceptable range. functions are limited."

Anonymous, MN (2016 Volkswagen Tiguan 2.0-L 4 Cyl turbo)
Phone pairing (e.g., Bluetooth)

"cannot erase previous phones from dealer demo drivers at dealership"

Anonymous, ON (2016 Volkswagen Tiguan 2.0-L 4 Cyl turbo)
Steering wheel controls

"Thornton time the Yoyo breaks"

Anonymous, (2016 Volkswagen Tiguan Unsure 2.0-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"After 40000 miles, engine light and ABS lights popped and engine lacked power. Had to tow the vehicle to the dealer. It took almost 3 weeks to replace the engine. There was no pressure in cylinder block 2. The engine was replaced under warranty"

Anonymous, PA (2016 Volkswagen Tiguan S 2.0-L 4 Cyl turbo)
Turbo or supercharger

"Engine light came on. Went to VW dealer, they diagnosed a problem with the turbocharger. repaired and replaced under extended warranty"

Anonymous, FL (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)

"An engine light went on. When we took it in to be checked they told us it was the turbocharger. It was still under warrantee. They fixed it."

Anonymous, (2016 Volkswagen Tiguan S 2.0-L 4 Cyl turbo)

"The check engine light went on. When they checked it they found that the turbo charger needed replacing. Fortunately it was covered by warranty. I'm concerned that it may happen again once it's out of warranty. It has shaken my confidence in this car."

Joanne R., NJ (2016 Volkswagen Tiguan S 2.0-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"The door stop on the passenger side front door was loose. It was a 5 minute fix at the dealer, but it causes me concern about the other bolted on items of this car"

Anonymous, NC (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)

"The door stops on the front doors (it is a 4 door model) came loose within 12 months of purchase. While these did not cause a safety issue it did cause the door stop to move in a manner not designed. It could if completely loosened cause the door to swing open with no way to stop that movement."

Gary S., NC (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)
Locks and latches

"Fuel filler door had problems unlocking. Was told by dealer that it was not an uncommon problem"

Anonymous, NC (2016 Volkswagen Tiguan S 2.0-L 4 Cyl turbo)
Mirrors

"The drivers side mirror came loose and needed to be tightened by the dealer"

Anonymous, NC (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"ABS wheel sensor went bad and had to be replaced by the dealer. This was not covered by the vehicle warranty."

Anonymous, ON (2016 Volkswagen Tiguan 2.0-L 4 Cyl turbo)
Premature brake wear

"Despite good driving (and braking) habits, the brake pads wear out much more quickly than any other car owned (and driven the same way). I have owned 2 Subarus, 2 Hondas, 1 Chevrolet, 1 Mazda, and 1 Toyota--none of them used up brake pads like the Tiguan."

Anonymous, BC (2016 Volkswagen Tiguan Unsure 2.0-L 4 Cyl turbo)

"Brakes were completely shot at 60,000. 1300 large to replace."

Anonymous, CA (2016 Volkswagen Tiguan R-Line 2.0-L 4 Cyl turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"water leak around sunroof caused by detached drain line required carpet replacement due to mold"

Jim S., TN (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)
Squeaks or rattles

"Intermittent ringing noise from the rear passenger side"

Peter F., TX (2016 Volkswagen Tiguan R-Line 2.0-L 4 Cyl turbo)

"Front door anchor bolt needed to be tightened."

Gerard F., MA (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"When the vehicle was being for a faulty turbo charger, it was discovered that the valve/camshaft cover was leaking oil, so the dealer replaced the gasket under the extended warranty"

Anonymous, FL (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)

"A few weeks after replacing the engine, engine light popped again. Took it to the dealer and this time it was oil leak. They replaced the valve under warranty"

Anonymous, PA (2016 Volkswagen Tiguan S 2.0-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"Driver side taillight went out as there rust on the inside bulb causing it to not work. Had the dealer fix it under warranty"

Anonymous, MN (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)
Remote engine starter

"The pushbutton starter would not start the car. The dealer had to get the district engineer involved with troubleshooting the problem. The engineer couldn't solve the problem. Even with the fob in my hand the car would not start. The dealer tested the car on numerous occasions and could not replicate the issue. I took pictures of the display whenever the car would not start because the display showed "Out of Range". After 6 months of back and forth to the dealer; fobs batteries changed and days without a car, the issue was unresolved. There were times when the car was at the dealer the entire day for them to troubleshoot and nothing happened. Yet when I picked the car up, it would not start due to "Out of Range". A service tech eventually suggested to the engineer that the electronics in the door be checked/replaced. He had checked all other points that he could think of. He was the only person to go the extra mile and found the problem. Once the electronics in the door that triggered the start were replaced, I never had any trouble."

Anonymous, (2016 Volkswagen Tiguan Unsure 2.0-L 4 Cyl turbo)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Bushings

"gasket tear"

Ruth L., CA (2016 Volkswagen Tiguan S 2.0-L 4 Cyl turbo)
Shocks or struts

"leaking"

Ruth L., CA (2016 Volkswagen Tiguan S 2.0-L 4 Cyl turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Shifting from 2nd to 3rd in automatic mode is loud and sometimes delayed, e.g. up to 3500 RPM's before shift. At low speeds, the transmission slips between 2nd and 3rd repeatedly causing lugging. Only remedy is to increase or decrease speed which can be annoying or dangerous."

Anonymous, BC (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Tranny started banging into gear. After several trips to service they did replace it."

Anonymous, CA (2016 Volkswagen Tiguan R-Line 2.0-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"This was found when my check engine light went on. I wasn't aware there was a problem. I saw no effects from it."

Joanne R., NJ (2016 Volkswagen Tiguan S 2.0-L 4 Cyl turbo)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel cap

"Fuel door would not open. 100 km to nearest dealer could not put in gas. No emergency release for gas cap cover. Solenoid failure"

Gordon F., AB (2016 Volkswagen Tiguan R-Line 2.0-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

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