The Tiguan is a sophisticated, fun-to-drive small SUV that has a nicely finished and relatively roomy interior. This Volkswagen comes with a bit of a sticker shock for a non-luxury nameplate, but it outscores several fancy-branded models that are more expensive.
Alerts
There are 2 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2016 Volkswagen Tiguan has been recalled 2 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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18*
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Overall Reliability Verdict
NA
NA
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Volkswagen Tiguan owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Android Auto

"Android auto is erratic. I sometimes need to connect/disconnect the phone 10 times or more before the software loads properly on screen. While driving and with Google maps or Waze running the screen will sometimes freeze up, blank out completely, start flashing (strobe-like) and sometimes the infotainment system will completely reboot itself for no reason. I have tried several USB cables (some specifically designed for data transport and not just charging the phone) with no effect. The screen freezing/acting up issues went away once I upgraded my phone from an LG G5 to an LG G6 model. However the USB connection issue persists and seems to be getting worse. When the phone is first connected the MirrorLink application tries to load and then fails. If I leave the phone connected, eventually Android auto may try to load, fail and repeat the process on its own. Sometimes MirrorLink tries to load again several times. Eventually I have to disconnect and reconnect repeatedly before the phone is recognized and Android auto loads properly. I tried two different LG G5 phones and had the exact same issues before upgrading to the G6 but it has been a frustrating experience. When the infotainment system works, it's great but this has been a major issue with this vehicle."

Anonymous, ON (2016 Volkswagen Tiguan 2.0-L 4 Cyl turbo)
Apple CarPlay

"Worked well for about 18 months, then I noticed the connection cord was heating up, and it began working intermittently. A new APPLE Branded cord did not help or fix the situation. Apple car play no longer engages/turns on. I cannot find a blown fuse, so I use the native VW bluetooth now."

Beth S., FL (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)
CD player

"When the defroster is set to high the CD player will overheat and stop working after about 45 - 60 minutes. it displays the following message when it fails CD drive temperature out of acceptable range. functions are limited."

Anonymous, MN (2016 Volkswagen Tiguan 2.0-L 4 Cyl turbo)
Phone pairing (e.g., Bluetooth)

"cannot erase previous phones from dealer demo drivers at dealership"

Anonymous, ON (2016 Volkswagen Tiguan 2.0-L 4 Cyl turbo)
Steering wheel controls

"Thornton time the Yoyo breaks"

Anonymous, (2016 Volkswagen Tiguan Unsure 2.0-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"After 40000 miles, engine light and ABS lights popped and engine lacked power. Had to tow the vehicle to the dealer. It took almost 3 weeks to replace the engine. There was no pressure in cylinder block 2. The engine was replaced under warranty"

Anonymous, PA (2016 Volkswagen Tiguan S 2.0-L 4 Cyl turbo)
Turbo or supercharger

"Engine light came on. Went to VW dealer, they diagnosed a problem with the turbocharger. repaired and replaced under extended warranty"

Anonymous, FL (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)

"An engine light went on. When we took it in to be checked they told us it was the turbocharger. It was still under warrantee. They fixed it."

Anonymous, (2016 Volkswagen Tiguan S 2.0-L 4 Cyl turbo)

"The check engine light went on. When they checked it they found that the turbo charger needed replacing. Fortunately it was covered by warranty. I'm concerned that it may happen again once it's out of warranty. It has shaken my confidence in this car."

Joanne R., NJ (2016 Volkswagen Tiguan S 2.0-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Doors or sliding doors

"The door stop on the passenger side front door was loose. It was a 5 minute fix at the dealer, but it causes me concern about the other bolted on items of this car"

Anonymous, NC (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)

"The door stops on the front doors (it is a 4 door model) came loose within 12 months of purchase. While these did not cause a safety issue it did cause the door stop to move in a manner not designed. It could if completely loosened cause the door to swing open with no way to stop that movement."

Gary S., NC (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)
Locks and latches

"Fuel filler door had problems unlocking. Was told by dealer that it was not an uncommon problem"

Anonymous, NC (2016 Volkswagen Tiguan S 2.0-L 4 Cyl turbo)
Mirrors

"The drivers side mirror came loose and needed to be tightened by the dealer"

Anonymous, NC (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"ABS wheel sensor went bad and had to be replaced by the dealer. This was not covered by the vehicle warranty."

Anonymous, ON (2016 Volkswagen Tiguan 2.0-L 4 Cyl turbo)
Premature brake wear

"Despite good driving (and braking) habits, the brake pads wear out much more quickly than any other car owned (and driven the same way). I have owned 2 Subarus, 2 Hondas, 1 Chevrolet, 1 Mazda, and 1 Toyota--none of them used up brake pads like the Tiguan."

Anonymous, BC (2016 Volkswagen Tiguan Unsure 2.0-L 4 Cyl turbo)

"Brakes were completely shot at 60,000. 1300 large to replace."

Anonymous, CA (2016 Volkswagen Tiguan R-Line 2.0-L 4 Cyl turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"water leak around sunroof caused by detached drain line required carpet replacement due to mold"

Jim S., TN (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)
Squeaks or rattles

"Intermittent ringing noise from the rear passenger side"

Peter F., TX (2016 Volkswagen Tiguan R-Line 2.0-L 4 Cyl turbo)

"Front door anchor bolt needed to be tightened."

Gerard F., MA (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"When the vehicle was being for a faulty turbo charger, it was discovered that the valve/camshaft cover was leaking oil, so the dealer replaced the gasket under the extended warranty"

Anonymous, FL (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)

"A few weeks after replacing the engine, engine light popped again. Took it to the dealer and this time it was oil leak. They replaced the valve under warranty"

Anonymous, PA (2016 Volkswagen Tiguan S 2.0-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"Driver side taillight went out as there rust on the inside bulb causing it to not work. Had the dealer fix it under warranty"

Anonymous, MN (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)
Remote engine starter

"The pushbutton starter would not start the car. The dealer had to get the district engineer involved with troubleshooting the problem. The engineer couldn't solve the problem. Even with the fob in my hand the car would not start. The dealer tested the car on numerous occasions and could not replicate the issue. I took pictures of the display whenever the car would not start because the display showed "Out of Range". After 6 months of back and forth to the dealer; fobs batteries changed and days without a car, the issue was unresolved. There were times when the car was at the dealer the entire day for them to troubleshoot and nothing happened. Yet when I picked the car up, it would not start due to "Out of Range". A service tech eventually suggested to the engineer that the electronics in the door be checked/replaced. He had checked all other points that he could think of. He was the only person to go the extra mile and found the problem. Once the electronics in the door that triggered the start were replaced, I never had any trouble."

Anonymous, (2016 Volkswagen Tiguan Unsure 2.0-L 4 Cyl turbo)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Bushings

"gasket tear"

Ruth L., CA (2016 Volkswagen Tiguan S 2.0-L 4 Cyl turbo)
Shocks or struts

"leaking"

Ruth L., CA (2016 Volkswagen Tiguan S 2.0-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"This was found when my check engine light went on. I wasn't aware there was a problem. I saw no effects from it."

Joanne R., NJ (2016 Volkswagen Tiguan S 2.0-L 4 Cyl turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Shifting from 2nd to 3rd in automatic mode is loud and sometimes delayed, e.g. up to 3500 RPM's before shift. At low speeds, the transmission slips between 2nd and 3rd repeatedly causing lugging. Only remedy is to increase or decrease speed which can be annoying or dangerous."

Anonymous, BC (2016 Volkswagen Tiguan SE 2.0-L 4 Cyl turbo)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel cap

"Fuel door would not open. 100 km to nearest dealer could not put in gas. No emergency release for gas cap cover. Solenoid failure"

Gordon F., AB (2016 Volkswagen Tiguan R-Line 2.0-L 4 Cyl turbo)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Tranny started banging into gear. After several trips to service they did replace it."

Anonymous, CA (2016 Volkswagen Tiguan R-Line 2.0-L 4 Cyl turbo)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
AIR BAGS
Jul 17, 2019
Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
What should you do:
Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V535000
Potential Number of Units Affected: 27822
LATCHES/LOCKS/LINKAGES
Jun 24, 2016
If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.
What should you do:
Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V464000
Potential Number of Units Affected: 5658
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