2018 Volvo XC90 Reliability - Consumer Reports
Once the icon of restrained luxury and bank-vault safety, the Swedish automaker Volvo fell on tough times, seeing sales slump because of an aging, uninspiring model line. Flush with an $11 billion cash infusion from its Chinese owner, Geely, Volvo's XC90 flagship SUV represents a make-or-break moment, its executives admit.
Alerts
There are 2 recalls on this vehicle. Learn More.

Reliability

We expect the 2022 XC90 will be much less reliable than the average new car. This prediction is based on data from 2019, 2020 and 2021 models. Select the used car model year to see reported issues with those similar past models.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2018 Volvo XC90 has been recalled 2 times by NHTSA. View Recalls
Research Years * Redesign year
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Overall Reliability Verdict
NA
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POTENTIAL TROUBLE SPOTS
Engine Major
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Engine Minor
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Engine Cooling
NA
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Transmission Major
NA
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Transmission Minor
NA
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Drive System
NA
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NA
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Fuel System
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
NA
NA
NA
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NA
NA
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Climate System
NA
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NA
NA
NA
NA
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NA
NA
NA
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Suspension
NA
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NA
Brakes
NA
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NA
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Exhaust
NA
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NA
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NA
NA
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Paint/Trim
NA
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NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
NA
NA
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NA
NA
NA
Power Equipment
NA
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NA
NA
NA
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NA
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In-car Electronics
NA
NA
NA
NA
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Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2018 Volvo XC90 owners. The owner comments describe problems respondents experienced with this vehicle.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"Some cylinder problem caused the vehicle to make rattly/mechanical noises while on automatic speed following in slow-speed or stop/go traffic. It was diagnosed at the dealership and fixed under warranty."

Anonymous, CA (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)
Premature brake wear

"In 11,000 miles, my Volvo XC90 is on its third set of front brake pads and second set of rear pads. And the brakes squeal constantly. Crazy bad."

Charles W., DC (2018 Volvo XC90 T5 2.0-L 4 Cyl turbo)

"Rotors wear prematurely, last only 7000 mi front and 20000 rear. rotors and pads have been replaced front 3 times and rear once. Seems to be a design flaw of the car or an inability of the dealer to fix it. For this reason we will get rid of the car once warranty is done. Normally we keep our large family car 10-12 years."

Anonymous, PA (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)
Pulsation or vibration

"The brake pads were replaced under warranty. They were wearing prematurely"

Anonymous, CT (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)
Rotors

"rusted up after parked for a month and was fixed at no cost"

Anonymous, NY (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)
Squeaking

"This Volvo is my second ever Volvo, and we absolutely love it. It's weakness though, is it's brakes. They squeak, we've been to the dealer 5 times for this issue and they've never been able to fully stop the squeaking. Worse, the rotor warped with less than 11,000 miles on the odometer and they had to replace the rear rotators. Then the same thing happened to the front rotors by 19,000 miles. I knew this because when it happens you go from normal braking to feeling a slight vibration under braking. Considering how complicated this car is, I've been thoroughly impressed by its comfort and overall reliability. I will buy another Volvo for sure, hopefully by then they'll have an all electric XC90."

Anonymous, MA (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen goes blank

"If used to answer a phone call, does not restore radio operation (i.e. no music) until you turn off and turn on"

Anonymous, SC (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)

"While driving the big screen blanked off, although the car continued to operate and the dashboard display continued to work.."

Romi B., IL (2018 Volvo XC90 T8 Plug-in 2.0-L 4 Cyl plug-in hybrid)
In-dash navigation system (GPS)

"The maps are very outdated, even in well established areas (could not provide info to hotels that had been open for 10+ years, tried to take us on a route that was just an open farm/range instead of on the highway, not very reliable resulting in our use of cell phone and Google Maps. Very disappointed."

Anonymous, WA (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)
Routine software updates

"Dealers do not know what changes the updates are. We find things are different but it is hard to get explanation before. Owners manual is useless ."

Anonymous, VA (2018 Volvo XC90 2.0-L 4 Cyl turbo)
Software update fixes

"Volvo gets an A for providing prompt software updates to resolve bugs and freezing with the Sensus Connect infotainment system. But the system is still buggy a year later, slow at times to respond, and some touch items still are dangerously too small to hit correctly in a moving vehicle."

Charles W., DC (2018 Volvo XC90 T5 2.0-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

"sensor pick up exhaust leak repaired"

George B., MA (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)
Other/unsure

"Emergency braking occurs randomly, with nothing in front of the car. Dangerous."

Anonymous, SC (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)

"The front sensors in the lower bumper have moved out of place a few times from either the car wash or hard rain."

R W., NY (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)

"we had multiple time that the brakes and collision warning sounded with NOTHING in front of us (once resulting in the car behind us being rear-ended because of that."

Anonymous, WA (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

"it started running rough. Called dealer, they paid for tow home and rental car. Injectors were replaced."

Anonymous, WI (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)
Sensors (includes O2 or oxygen sensor)

"The engine light went on and the car had to have to be serviced to correct the problem"

Leonard K., CT (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)

"I'm not exactly sure which sensor it is, but I know that it is a part of the Hybrid-drive thermostat either for batteries or for motors. Manifested in a check-engine light but but didn't affect the driving experience. Had to replace it twice, first time just a couple months in and then the second time in several more months. Both times it was covered by warranty and second time dealer has told me that it was a newer revision of the sensor, so it should have same faults."

Anonymous, (2018 Volvo XC90 T8 Plug-in 2.0-L 4 Cyl plug-in hybrid)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"car wouldnt start due to electrical error"

Anonymous, TX (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Glass defects

"Windshield cracked within first 500 miles of ownership. Huge cracked formed and dealership claimed it was a rock... Ended up having to pay $900 for replacement in first month of ownership"

Anonymous, TX (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"The sunroof was misaligned and not closing properly causing water leaks, wind noise and squeaks when opening/closing. The entire sunroof and its cassette had to be replaced. No further problems afterward."

Anonymous, TN (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Chrome Trim on Door Handles peeled off"

Anonymous, TX (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"Evaporator freezing up, dealer unable to fix, Sweden doing work around to fix, but will probably require redesign"

John D., FL (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Electronic or air suspension

"Air suspension compressor switch failed causing overpressure on the suspension raising the vehicle to the max height and being stuck there until compressor burned out."

Anonymous, KY (2018 Volvo XC90 T6 2.0-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Compare 2018 Models

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Volvo XC90
This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
ELECTRICAL SYSTEM
Apr 21, 2021
The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.
Summary:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.
What should you do:
Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. Owner notification letters were mailed July 14, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10093.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 21V273000
Potential Number of Units Affected: 162
ELECTRICAL SYSTEM
Nov 13, 2018
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Summary:
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
What should you do:
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V800000
Potential Number of Units Affected: 17548
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