Delicia Hand

Director, Financial Fairness Advocacy
Expertise: Money

Delicia Hand is the Director of Financial Fairness Advocacy at Consumer Reports.

She helps lead CR’s advocacy for a fair and just marketplace in which people’s financial well-being is supported through safe, transparent and innovative products and services, both in the burgeoning digital finance space as well as in traditional credit, lending and auto insurance.

Before joining CR, Delicia served for ten years at the Consumer Financial Protection Bureau (CFPB). Most recently, she was the Deputy Associate Director and Acting Associate Director for the CFPB’s Consumer Education & External Affairs Division. In that role, she helped to lead and shape the Bureau’s efforts to include diverse perspectives in its policymaking, elevate its financial inclusion agenda, and ensure that the voice and experience of consumers were more integrated in the Bureau’s policy making.

Prior to the CFPB, Delicia was the Legislative Director at the National Association of Consumer Advocates, where she led its legislative and regulatory consumer protection agenda. She served as Director of Organizational Initiatives & General Counsel at the Center for Community Change and Center for Community Change Campaign.

Delicia also served as Senior Counsel/Legislative Director in the office of U.S. Rep. John Sarbanes. Working on Capitol Hill, she wrote and helped advance and pass the Public Service Loan Forgiveness Act as part of the Higher Education Reauthorization package in 2007. Before the Hill, she was a Skadden Fellow, leading a number of economic development initiatives to help immigrants living and working in northern Virginia.

Delicia holds a law degree from American University in Washington, D.C., a master’s in political studies from Cambridge University, U.K., and a bachelor’s in sociology and politics from St. Peter’s College in New Jersey.